Hi Rochelle,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Stuart, We regret to hear about your experience with neighboring guests. We encourage all guests to reach out to management during their stay for immediate assistance with any disturbances. Your feedback helps us address areas of improvement for future stays.

Hi A,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Steven,We appreciate your feedback and apologize for any inconvenience with locating our property. Your input helps us enhance the guest experience. Please feel free to reach out to our management team with any further concerns. Thank you for choosing to stay with us.

Hi Jessica,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Jessica,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Molly,Thank you for sharing your feedback regarding your recent overnight stay at our hotel. We appreciate your comments and take them seriously as we strive to improve our services and facilities.We are pleased to hear that you found ample parking available. However, we understand that you were disappointed with the lack of remodeling or upgrades, as well as the condition of the mattresses and bed frames. We will assess the situation and take necessary steps to address them, ensuring a more comfortable and pleasant experience for our guests.Regarding the limited number of electrical plugs and the malfunctioning plug in your room, we understand the importance of having accessible and functional outlets, and we will investigate and rectify the situation promptly.Your feedback regarding the furniture is duly noted, and we will evaluate the condition of the furnishings in the room you stayed in to determine if updates or replacements are necessary.Thank you for bringing these matters to our attention. Your feedback is important to us as we continue to improve our facilities and services. If you have any additional suggestions or concerns, please feel free to reach out to our customer service team or the hotel management.We appreciate your stay with us and hope to have the opportunity to welcome you back in the future, providing you with an improved experience.

Hi Marisa,Thank you for taking the time to leave a review about your recent stay at our hotel. We are glad to hear that you had a quiet and peaceful experience.Creating a tranquil environment for our guests is one of our top priorities, and we're delighted that we were able to provide you with a calm stay. We understand the importance of a good night's sleep and aim to ensure that our guests have a restful experience.We appreciate your feedback and recommendation. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.

Hi Dmitry,Thank you for sharing your feedback regarding your recent stay at our hotel. We're pleased to hear that you enjoyed aspects such as our breakfast, room, bed, and air heater/conditioner. Your satisfaction is important to us, and we're glad these amenities met your expectations.We apologize for the inconvenience you encountered with the card key and the difficulty in consistently opening the room entrance door. Your comment has been noted, and we will address this issue promptly to ensure a smooth and hassle-free experience for our guests.Regarding the location, we understand that while it may be convenient for those passing by, there may not be many amenities within walking distance. We appreciate your feedback on this matter and will take it into consideration as we strive to improve our guests' overall experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Hi Keith,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Elizabeth,We apologize for the recurring issues you've experienced with the key cards during both of your stays at our hotel. It's concerning to hear that this problem has not been resolved despite multiple instances of feedback.We understand how frustrating it can be to have difficulty accessing your room, and we apologize for any inconvenience caused. Rest assured, we take this matter seriously, and we will investigate the root cause of the recurring key card issues to ensure a permanent resolution.We appreciate your patience and understanding, as well as your feedback in bringing this matter to our attention. If there is anything else you would like to share or if you have any further questions or concerns, please feel free to reach out to us directly.Thank you for choosing our hotel for your stays, and we apologize again for the inconvenience caused. We hope to have the opportunity to improve your experience in the future.

Hi Pat,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hello Pat,We appreciate you taking the time to stay with us and sharing your rating. We hope you had a comfortable and enjoyable experience at our hotel. If there is anything specific you would like to share with us, please don't hesitate to reach out. We value your feedback and would love to hear from you. We look forward to welcoming you back in the future.

Hello jeffrey,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had an excellent experience. If you have any additional comments or feedback, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay!

Hello sandy, Thank you for sharing your feedback on your recent stay with us. We appreciate your positive comments about the improvement in our rooms, such as the removal of carpets and upgraded beds. We also take note of your suggestion to further upgrade the bathrooms. We continuously strive to enhance our guests' experiences and will take your feedback into consideration.

Hi Johnny,We are deeply sorry to hear about your mother's unfortunate experience with her car being broken into during her stay at our hotel. We understand the distress and inconvenience this must have caused her.The safety and security of our guests and their belongings are of paramount importance to us. We have security measures in place, but unfortunately, incidents like this can still occur. We regret that we were not able to prevent this incident from happening.Please know that we take incidents of this nature very seriously, and we will be reviewing our security protocols to identify any areas for improvement. We will also assist your mother in any way we can, including providing information on local authorities and support services.Please accept our sincerest apologies for the distress and inconvenience caused. We deeply regret that your mother had to go through this experience during her stay with us. We appreciate your understanding and the opportunity to address this matter.

Hi Jeffery D, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Shannon,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!

Hi Roger,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your compliments regarding the comfort of our beds. However, we deeply apologize for the inconveniences and disturbances you experienced during your visit. We understand that these incidents were highly disruptive and not reflective of the quality of stay we strive to provide.We apologize for the issue with your card key and the inconvenience it caused. We are actively working to identify and resolve any technical difficulties with our key card system to prevent similar incidents from occurring in the future.Regarding the disturbance from the neighboring room, we sincerely apologize for the noise and disturbance you endured. Our team is committed to ensuring a peaceful and safe environment for all our guests, and we will take this incident as an opportunity to reinforce our security measures and reinforce our policies to prevent such disturbances in the future.We regret that the microwave in your room was not functioning properly. Your comment has been noted, and we will address this issue promptly to ensure that all our in-room amenities are in good working order for our guests.We truly appreciate your feedback as it helps us identify areas for improvement. We value your business and hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a much-improved experience. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us directly.Thank you for your understanding, and we look forward to the possibility of welcoming you back.

Hi Brandon,We are deeply sorry for the distressing experience you had during your stay at our hotel. We sincerely apologize for the presence of roaches in your room and the lack of assistance you received from our management team. We understand how important cleanliness and prompt resolution of issues are to our guests, and we failed to meet those expectations in your case.We take reports of pests very seriously, and we have immediately engaged our professional pest control service to address the situation and ensure the thorough elimination of any infestation. Rest assured, we are taking the necessary steps to prevent such incidents from happening in the future.Regarding your dissatisfaction with our management team's response, we deeply regret any lapse in communication. We will be conducting an internal investigation to understand what went wrong and to implement measures to improve our guest service and problem resolution procedures.We understand your decision to seek a refund through hotels.com, and we fully support your request. We will also ensure that our team cooperates fully with hotels.com during the refund process. If there is anything else we can do to assist you or if you have any further details you would like to share, please don't hesitate to reach out to us directly.Once again, we sincerely apologize for the negative experience you had, and we genuinely hope that you will give us another opportunity to regain your trust.

Hi Karen,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

We Notice you have stayed few days with everyday booking with different OTA. every check in hotel require incidental deposit. even we refunded past stayed it all depends bank credit card You will get credit back soon or few day later..

Hi Amanda,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Justin,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hello David,Thank you for choosing to stay with us and for your positive feedback! We're delighted to hear that you enjoyed your stay and appreciated our affordable rates. We hope to have the pleasure of welcoming you back in the future for another great experience.

Hi Chandra, It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!

Hi Bryan, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, including the room and the breakfast.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

Hi Terrence, Thank you very much for taking the time for feedback.We are delighted to hear that you loved the majority of your time. We are glad that you found the hotel to be of good value and that the staff provided you with great service.We appreciate your rating and feedback. It will assist us in determining our strengths and weaknesses in ensuring that our guests feel welcomed and satisfied with their stay. We are pleased to have contributed to your travel convenience.We appreciate you taking the time to review our hotel and look forward to your future visit.

Hi Zakary, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed most aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

Hi Harry, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated most aspects of your stay, especially the friendly service of the staff.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

Hi Rebecca, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

Hi Brian, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Virginia, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hello Clarence,We're sorry to hear that you had a disappointing experience at our hotel. Please let us know specific details about what went wrong so that we can address it accordingly.

Hello Lauren,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our bed. We hope you'll return to see how we continue to improve our service and hospitality.

Dear Jason, We value the time you took to share your impressions of your stay at our hotel.We are glad that the hotel was able to provide you with what you needed.Thank you for your feedback on the hotel needing some upgrades. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review.

Dear Corey, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We apologize for the dirty sheets. We would like to assure you that we take cleanliness very seriously, and we have taken steps to address the issues that have led to your negative experience. This concern will be dealt with by our housekeeping staff.We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Dear Edward, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Dear Doug, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable rating.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hello Melanie,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

Hi Leslie, It's great to hear from you, and we appreciate you taking the time to tell us about your wonderful stay at our hotel.We strive to make every guest feel welcomed and comfortable, and we are thrilled when this goal is met. We are delighted to have contributed to your travel convenience.We appreciate you taking the time to write this review, and we hope to see you again soon!

Dear Lee, We are sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and we apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance and cleanliness are our top priorities. We are very sorry that the pool was not in good condition. We would like to assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. Rest assured that our maintenance team will address this issue.These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

Hello Mynor,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again in the future. Thank you for your valuable business.

Hello Tomasz,Thank you for your review and comments regarding our bed and comments about our breakfast. Please do come see us again.

Dear Bounce, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for the issues you encountered during your stay, especially the presence of bugs, the dirty floors, and the not working air conditioner.We would like to assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are clean and in good working condition. Please know that your voice is of tremendous importance to us and we are confronting all these issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

Hello LINDA,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Dear Valued Guest, We are sorry to hear that your stay with us did not meet your expectations. We take all guest feedback seriously, and we apologize for any inconvenience you experienced during your visit. We strive to provide a comfortable and enjoyable experience for all our guests, and maintenance and comfort are our top priorities. We assure you that we do care about the upkeep of our property and we have a dedicated team that works hard to ensure that all fixtures and amenities are in good working condition. We are very sorry regarding the issue with the keycard. Our technical and maintenance team has been informed about this issue.These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a much better experience.

Dear Valued Guest,We are sorry to hear about your disappointed stay.Each room should be thoroughly checked and cleaned before it is offered to a guest. Our hotel clearly didn't meet your expectations, and let us assure you, it doesn't meet ours either. Your comment has been passed on to the maintenance supervisor and our front office staff, and we shall use it to improve our services. We will be sure to double-check each room prior to occupancy.As for the pool, we apologize for the inconvenience of it being closed. We will verify the reason with the management and make sure that guests are informed before their reservation.Thank you for taking the time to write this comment. We strive to offer each guest a high level of comfort during their stay and you certainly weren't offered that. We sincerely apologize for this.I do hope you'll return and let us show you a far better experience.

Dear Esther,Thank you for taking the time to provide your feedback. We are sorry to learn that during your most recent visit, you were not completely satisfied with us.Our main objective is to make you feel comfortable and welcome, so we are sorry to hear that this was not the impression we gave you. We regret to know of the presence of a cockroach in your room. We are also very sorry for the inconvenience of not having an AC in your room.These are certainly not the standards that we set for ourselves, and we will take immediate action to address these concerns. We are deeply sorry for the frustration that all of these problems have given you. Please know that your feedback is extremely valuable to us, and we are addressing the issues you raised to guarantee that no future guests have this experience. These issues are being investigated and addressed with the proper department. Your feedback is valuable to us as we strive to improve the guest experience at our hotel.I sincerely hope you would return and allow us to provide you with a far superior experience.

Dear Carlos, We are sorry to hear that your stay with us did not meet your expectations. We understand that your encounter with our staff was not positive and we are truly sorry. We have informed management about this. We will take steps to ensure that our staff is better equipped to handle any situations in the future and that they provide courteous and empathetic service to all our guests. We value your feedback and will use it as an opportunity to improve our service and prevent similar incidents from occurring in the future. We hope that you will give us another chance to provide you with the excellent service that you deserve on your next visit. Once again, we sincerely apologize for the inconvenience you experienced, and thank you for bringing this to our attention.