Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 582 av 1001 recensioner" "
10 - Fantastiskt
582
8 - Bra i betyg. 289 av 1001 recensioner" "
8 - Bra
289
6 - Okej i betyg. 80 av 1001 recensioner" "
6 - Okej
80
4 - Dåligt i betyg. 31 av 1001 recensioner" "
4 - Dåligt
31
2 - Väldigt dåligt i betyg. 19 av 1001 recensioner" "
2 - Väldigt dåligt
19
9,0/10
Renlighet
9,2/10
Personal och service
8,4/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
8,8/10
Hållbarhet
Recensioner
6/10 Okej
Harry, Sweden
11 dec. 2015
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
welcome to America
breakfast on paper and plastic, not realy enjoyable
Harry
10/10 Fantastiskt
Simran
9 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Simran
Bodde här 1 natt i maj 2024
Svar från Hotel Manager. 11 maj 2024
Dear Guest,Thank you for the review. I am personally very glad to hear your comment about our great service. We take great pride in it and believe that is what sets us apart from other hotels. We hope to see you again soon.Sincerely,Hotel Manager.
8/10 Bra
Erica
5 maj 2024
Gillade: Renlighet
Gillade inte: Personal och service
Stay was ok most staff was friendly, except for this one lady. The toilet seat was broken in our room but other then that it was dine
Erica
Bodde här 2 nätter i maj 2024
Svar från Hotel Manager. 6 maj 2024
Dear Erica,Thank you for the comments. It's great to see that you found friendly staff service. We apologize to hear about the broken toilet seat in your room. Our maintenance team will immediately address this issue to ensure a comfortable stay for future guests. We're committed wholeheartedly to exceeding your expectations next time. I hope that we can serve you again in the future.Sincerely,Hotel Manager.
8/10 Bra
glenda
Reste med familjen
24 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff at breakfast, his name is Joe was very friendly and helpful.
glenda
Bodde här 1 natt i april 2024
Svar från Hotel Manager 24 apr. 2024
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that Joe provided you with friendly and helpful service during breakfast. We'll be sure to pass along your kind words to him. We look forward to welcoming you back for another great stay soon!Sincerely, Carla Romero Comfort Inn & Suites Lubbock
8/10 Bra
Caleb
19 apr. 2024
Caleb
Bodde här 2 nätter i april 2024
Svar från Hotel Manager. 10 maj 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.
10/10 Fantastiskt
glenda
18 apr. 2024
Gillade: Renlighet
glenda
Bodde här 1 natt i april 2024
Svar från Hotel Manager. 19 apr. 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Quentin
Reste med sin partner
17 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So far everything is as expected
Quentin
Bodde här 1 natt i april 2024
Svar från Hotel Manager. 17 apr. 2024
Dear Guest,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Kara
Reste med familj och småbarn
8 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was amazing and accommodating to my needs with a 2 year old. Very friendly and helpful
Kara
Bodde här 1 natt i april 2024
Svar från Hotel Manager. 10 apr. 2024
Dear Guest,Thank you for taking the time to share your experience. We are delighted to hear that you had a positive experience during your stay. We appreciate your kind words about our staff's professionalism and friendliness, as well as their willingness to accommodate your needs. Our team takes great pride in providing exceptional service and ensuring that our guests feel welcome and comfortable. We look forward to the opportunity to welcome you back in the future.Sincerely, Hotel Manager.
4/10 Dåligt
Mark, Round Rock
Reste med familjen
7 apr. 2024
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Bathtub had quite a bit of rust. A used washcloth was left in the shower. Hair on the bathroom floor. Parking lot is hard to traverse with narrow sharp turns.
Mark
Bodde här 1 natt i april 2024
Svar från Hotel Manager 8 apr. 2024
Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we are addressing these issues promptly to ensure a more pleasant experience for our guests in the future.Sincerely, Carla Romero Comfort Inn & Suites Lubbock
10/10 Fantastiskt
Michael
Reste med sin partner
3 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hot tub and pool was accessible for people in wheelchair or handicapped
Michael
Bodde här 1 natt i april 2024
Svar från Hotel Manager. 4 apr. 2024
Dear Michael,Thank you for the review. We are happy to hear that you enjoyed your stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We look forward to serving you again soon.Sincerely,Hotel Manager.
4/10 Dåligt
Carla
Reste med familjen
27 mars 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
We were not able to use the heater because when it turned on it smelled so bad.
Carla
Bodde här 1 natt i mars 2024
Svar från Hotel Manager. 28 mars 2024
Dear Guest,Thank you for your review. I’m very sorry that you were not completely satisfied with your stay here. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.
6/10 Okej
Caleb
24 mars 2024
Caleb
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager. 26 mars 2024
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We have taken note of these comments and will work to do better than ever for future guests. Our goal is to provide a consistently superior guest experience. I hope that you will visit us again.Sincerely,Hotel Manager.
10/10 Fantastiskt
Michelle
Reste med familj och småbarn
17 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this stay! Very hospitable and clean, We will be staying here again.
Michelle
Svar från Hotel Manager. 18 mars 2024
Dear Michelle,Thank you for the great comments. We're delighted to hear that you loved your stay with us and that you found our property to be hospitable and clean. Our goal is to do everything possible to provide guests with the best experience. We look forward to serving you again soon. Sincerely,Hotel Manager.
10/10 Fantastiskt
Jami
15 mars 2024
Jami
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager. 4 apr. 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. Our goal is to do everything possible to provide guests with the best experience. I hope we will have the pleasure of serving you again soon. Sincerely,Hotel Manager.
10/10 Fantastiskt
Mirella
Reste med familj och småbarn
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all so nice. Upon arrival Janie was so kind and inviting, which I don’t find often when traveling. She answered all my questions and was a great help. The housekeeping staff were all so kind.
Mirella
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager. 11 mars 2024
Dear Mirella,Thank you for the comments. I am so happy that you liked the friendly staff service and had a good experience. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We look forward to serving you again as soon as possible. Sincerely,Hotel Manager.
10/10 Fantastiskt
Megan
8 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Megan
Bodde här 5 nätter i februari 2024
Svar från Hotel Manager. 10 mars 2024
Dear Guest,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.
8/10 Bra
Caitlin
4 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Caitlin
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager. 6 mars 2024
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to serving you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Dallas
Reste med familjen
2 mars 2024
Gillade: Boendets skick och faciliteter
Hot tub and indoor very well kept
Dallas
Bodde här 1 natt i mars 2024
Svar från Hotel Manager. 4 mars 2024
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.
8/10 Bra
Marilee
Reste med familj och småbarn, Reste med familjen, Reste med sin partner
1 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place for our family to stay on a road trip. Breakfast options were great. Room was quiet and comfortable.
Marilee
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 2 mars 2024
Dear Guest,Thank you for the comments. It's wonderful to know that you found our location convenient and that you had a comfortable and quiet room and enjoyed the breakfast. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.
2/10 Väldigt dåligt
Amanda
25 feb. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was horrible. So noisy. Walls were very thin. Elevator was sketchy and made horrible noises that made your anxiety high. As soon as we checked in we noticed a stool with a broken leg and we reported it to the front desk. We paid extra for a room with a couch/pull out bed. When we went to ask the desk for bedding that was not supplied they told handed us a sheet and said that’s all we get. They said there may be a comforter in a drawer but if not they don’t have any. We asked about pillows and they said no they do not have any pillows. We told them we specifically requested the pull out couch for our extra guests and they refused to accommodate them. I paid for services I did not receive. I was talked to rudely when requesting items I was obligated to. We had a very restless and anxiety ridden visit. Everything you’re not suppose to have at “comfort” inn. Do better.
Amanda
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 27 feb. 2024
Dear Amanda,Thank you for your stay. I’m sorry that several issues combined to make your stay less than desirable. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I really hope that you will give us another try.Sincerely,Hotel Manager.
10/10 Fantastiskt
Keli
17 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love
Keli
Bodde här 2 nätter i februari 2024
Svar från Hotel Manager. 19 feb. 2024
Dear Guest,Thank you for your kind review. I’m very glad that our hotel impressed you in so many ways. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
John
Affärsresenär
12 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy.
John
Bodde här 4 nätter i december 2023
Svar från Hotel Manager. 13 feb. 2024
Dear John,Thank you for your kind review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to serving you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
George
Reste med familj och småbarn
11 feb. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved the pool for the grandkids
George
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 12 feb. 2024
Dear George,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. I hope that you will choose to stay again.Sincerely,Hotel Manager.
4/10 Dåligt
Elizabeth
Reste med familjen
10 feb. 2024
Gillade inte: Renlighet
We had to ask for clean linen, cause linen was dirty ( bunch of hair)
Elizabeth
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 12 feb. 2024
Dear Elizabeth,Thank you for writing the review. I’m sorry that cleanliness issues made your stay less than desirable. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.
10/10 Fantastiskt
Edgar
Reste med familjen
6 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Had a great 1 night stay. Comfortable and clean room. The staff is very friendly especially in the breakfast area. Had a late check out and were able to try out the hot tub and pool that were just perfect, nice and clean. Will return if in Lubbock again.
Edgar
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 7 feb. 2024
Dear Guest,Thank you for choosing our hotel for your stay. We're thrilled to hear that you had a wonderful experience with our friendly staff, clean and comfortable rooms and that everything met your expectations. We take serving our guests very seriously and are very pleased that we met your needs so well. We always look forward to satisfying repeat guests again and again. Sincerely,Hotel Manager.
8/10 Bra
Timothy
Reste med familj och småbarn, Reste med familjen
5 feb. 2024
Gillade: Personal och service
It was a good stay. The mini fridge was dirty and I got stuff to clean it myself but over all it was decent
Timothy
Bodde här 3 nätter i februari 2024
Svar från Hotel Manager. 6 feb. 2024
Dear Timothy,Thank you for the review. We are glad to hear that you had a good stay overall. We apologize for the inconvenience caused by the dirty mini fridge. Maintaining cleanliness is important to us, and we will address this issue to ensure it doesn't happen again. We guarantee that your next experience will be overwhelmingly positive. Please give us an opportunity to serve you.Sincerely,Hotel Manager.
10/10 Fantastiskt
Donna
5 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Donna
Bodde här 1 natt i februari 2024
Svar från Hotel Manager. 6 feb. 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. We have a strong sense of pride in our hotel and are dedicated to meeting the diverse needs of our guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Angela
31 jan. 2024
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Angela
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 1 feb. 2024
Dear Angela,Thank you for the feedback. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Melody
28 jan. 2024
Melody
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 30 jan. 2024
Dear Melody,Thank you for your feedback. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.
10/10 Fantastiskt
Stephanie
27 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stephanie
Bodde här 2 nätter i december 2023
Svar från Hotel Manager. 29 jan. 2024
Dear Stephanie,Thank you for the review. I’m very pleased that you had such a great time during your stay with us. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to welcoming you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Saul
Affärsresenär
13 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Saul
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 13 jan. 2024
Dear Guest,Thank you for the feedback. I’m happy to hear that your experience was primarily positive. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Dorothy
9 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helpful staff
It was very cold and windy when we checked in, so the front desk clerk showed is where to park our car up closer to the back door and elevator. That was really helpful.
Dorothy
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 11 jan. 2024
Dear Guest,Thank you for the comments. We are delighted to hear that you had a positive experience with our friendly and helpful staff. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and meet your expectations. We look forward to welcoming you back.Sincerely,Hotel Manager.
10/10 Fantastiskt
David
Affärsresenär
5 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, clean.
Bedding was comfortable. Clean bathroom and shower. Would definitely stay again.
David
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 9 jan. 2024
Dear David,Thank you for the positive comments. We are thrilled to see that you found our rooms to be clean, our beds comfortable, and that you had a positive experience during your stay. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely,Hotel Manager.
8/10 Bra
Ladonna
5 jan. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Ladonna
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 9 jan. 2024
Dear Guest,Thank you for the review. I’m glad you had such a nice experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope your next visit will be even more pleasant than this one.Sincerely,Hotel Manager.
10/10 Fantastiskt
Debbie
Affärsresenär
4 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great people and great hotel.
Carla and Joe run a wonderful hotel. They are wonderful people and so are the other employees. We've been staying at this hotel for years because of the wonderful people and clean comfy rooms. Never any problems.
Debbie
Bodde här 1 natt i januari 2024
Svar från Hotel Manager. 9 jan. 2024
Dear Guest,Thank you for choosing our hotel for your stay. We are delighted to hear that you had such a positive experience with our friendly staff, clean rooms, and enjoyed a great stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.
10/10 Fantastiskt
Michael
Reste med familj och småbarn
30 dec. 2023
Gillade: Bekvämligheter
Michael
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 30 dec. 2023
Dear Michael,Thank you for your kind review. I am personally very glad to hear your comment about our great service. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to see you again soon.Sincerely,Hotel Manager.
2/10 Väldigt dåligt
Jolyne
27 dec. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Jolyne
Svar från Hotel Manager. 29 dec. 2023
Dear Jolyne,Thanks for the stay.Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.
6/10 Okej
Usama
Reste i grupp, Affärsresenär
26 dec. 2023
Usama
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 27 dec. 2023
Dear Usama,Thank you for the feedback. I am pleased that you had an overall good experience. We regret if we let you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.
8/10 Bra
Danny
25 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Danny
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 27 dec. 2023
Dear Danny,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope you have the opportunity to do just that very soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Larissa
Reste med familjen
24 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Zinkus fam
Comfort suites are always our go to.. with a family of 6, it's been surely a good choice. Always clean and comfy.
Yummy breakfast.
Larissa
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 26 dec. 2023
Dear Larissa,Thank you for the review. We are thrilled to hear that you found our rooms clean and comfortable, enjoyed our nice breakfast, and had a good overall stay. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely,Hotel Manager.
10/10 Fantastiskt
TIM
18 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff at the front desk was very welcoming and made us feel at home!
TIM
Bodde här 3 nätter i december 2023
Svar från Hotel Manager. 19 dec. 2023
Dear Guest,Thank you for the great review. We are happy to see that you found friendly staff service and had a good experience. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.
10/10 Fantastiskt
Rene
16 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the convenience location. Room was clean, i got a 1 room with 2 king beds sin e we came with 2 kids for a graduation at Texas Tech. Near restaurants and easy access to everywhere. Hotel is clean,
Rene
Bodde här 2 nätter i december 2023
Svar från Hotel Manager. 18 dec. 2023
Dear Guest,Thank you for the review. We are thrilled to hear that you were pleased with your stay and that you found a clean room, comfortable beds, and a convenient location. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we were able to meet your expectations. I hope that you will choose to stay again.Sincerely,Hotel Manager.
10/10 Fantastiskt
Ruth
15 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ruth
Bodde här 5 nätter i december 2023
Svar från Hotel Manager. 9 jan. 2024
Dear Ruth,Thank you for your feedback. I’m happy to hear that your experience was primarily positive. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Alan
13 dec. 2023
Alan
Bodde här 3 nätter i december 2023
Svar från Hotel Manager. 15 dec. 2023
Dear Guest,Thank you for the review. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely,Hotel Manager.
10/10 Fantastiskt
Yasgledy
10 dec. 2023
Yasgledy
Bodde här 2 nätter i december 2023
Svar från Hotel Manager. 1 jan. 2024
Dear Yasgledy,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Carla Romero Comfort Inn & Suites Lubbock
2/10 Väldigt dåligt
Ismael
4 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bad experience
I didn’t have the room a requested
Ismael
Bodde här 1 natt i december 2023
Svar från Hotel Manager. 6 dec. 2023
Dear Ismael,Thank you for your stay. I’m terribly sorry we failed to make a positive impression on you. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.
2/10 Väldigt dåligt
Jamie
4 dec. 2023
Gillade inte: Personal och service
Jamie
Bodde här 1 natt i november 2023
Svar från Hotel Manager. 6 dec. 2023
Dear Jamie,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
6/10 Okej
Clellan
Reste med sin partner
29 nov. 2023
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Stained bed spreads, shower head was broken, cars with loud bass driving through parking lot at night.
Clellan
Bodde här 2 nätter i november 2023
Svar från Hotel Manager 30 nov. 2023
Dear Clellan,Thanks for being a guest at our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the stay you expected and the quality of amenities & facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again.Sincerely,Hotel Manager
10/10 Fantastiskt
Trina
Reste med familjen
27 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean
Trina
Bodde här 3 nätter i november 2023
Svar från Hotel Manager. 29 nov. 2023
Dear Trina,Thank you for your kind review. We're glad to hear that you found our hotel to be clean during your stay. We take real pride in this hotel and in providing a great guest experience. We look forward to having you with us again in the future.Sincerely,Hotel Manager.
10/10 Fantastiskt
Grace
Reste med familjen
25 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a very nice stay. The staff was very friendly! We would definitely stay there again.
Grace
Bodde här 4 nätter i november 2023
Svar från Hotel Manager. 29 nov. 2023
Dear Grace,Thank you for the positive review. We are glad to hear that you found our staff service friendly and had a pleasant stay. We take serving our guests very seriously and are very pleased that we met your needs so well. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon. Sincerely,Hotel Manager.