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Recensioner av Country Inn & Suites by Radisson, Lubbock Southwest, TX

2.5 out of 5
Country Inn & Suites by Radisson, Lubbock Southwest, TX
6225 62nd Street, Lubbock, TX

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 505 av 1002 recensioner" "
8 - Bra i betyg. 230 av 1002 recensioner" "
6 - Okej i betyg. 119 av 1002 recensioner" "
4 - Dåligt i betyg. 80 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 68 av 1002 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

jasmine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was awesome super friendly and helpful! Rooms were clean. Only complaint is I rented this hotel bc it had an indoor pool and hot tub, but the pool was ice cold and the hot tub was not hot, and there we little kids jumping in and out of the hotub other than that it was great!
Bodde här 1 natt i mars 2024

8/10 Bra

Gertrud, El Paso

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is nice and in a good area. The sheets on the bed are sheep and the comforter also very thin. We left a day early and they would not refund us our money for one day. Expedia tried without luck.
Bodde här 3 nätter i maj 2024

4/10 Dåligt

Joe

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Nasty pool area and rooms are Hot only one vent in large room
Bodde här 1 natt i maj 2024
Svar från Management 20 maj 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Fantastiskt

Jennifer

Affärsresenär
Quiet location, courteous staff
Bodde här 1 natt i maj 2024
Svar från CB 20 maj 2024
Thank you for your feedback

10/10 Fantastiskt

Doug

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not what I would describe as “quiet”. There were people walking noisily most of the night. Did not bother us.
Bodde här 2 nätter i maj 2024
Svar från Management 20 maj 2024
Thank you for your feedback. Hope to see you again

6/10 Okej

John, Artesia

Reste med familjen
Gillade: Personal och service
People great but dirty and pillows flat as a tortilla
Bodde här 1 natt i maj 2024
Svar från Management 21 maj 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Fantastiskt

Zachary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Priscilla 19 maj 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

8/10 Bra

Tammi

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The bed was a little hard, but all in all, it was a good stay.
Bodde här 2 nätter i maj 2024
Svar från Management 16 maj 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

2/10 Väldigt dåligt

Stephen

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Management 16 maj 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

6/10 Okej

Alex

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Towels dingy white colored, floors not very clean (lots of grime), no iron in room had to ask lobby staff. Staff was really good, friendly and very helpful.
Bodde här 2 nätter i maj 2024
Svar från MA 12 maj 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better.

10/10 Fantastiskt

Krystal

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is awesome my kids love the pool and I love that I can sit outside by fire pit and still able to keep an eye on them. The hot tub is awesome. Rooms are comfortable. My microwave was not working and thy had a new one in and working in 10min. Front dest staff was very helpful and great care of are request. Zac at the front dest was awesome very friendly and great personality and a big help. Definitely will be going back give them 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Bodde här 3 nätter i maj 2024
Svar från Management 7 maj 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Fantastiskt

Claudia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our go to when we stay in Lubbock!
Bodde här 1 natt i april 2024
Svar från Management 6 maj 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

4/10 Dåligt

Lela

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was fine, but the facility was dirty! The pool area and pool were dirty with no towels, and we were in the pool at 9am!!
Bodde här 1 natt i maj 2024
Svar från MA 5 maj 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better.

10/10 Fantastiskt

Wendell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very restful stay. Bed was comfortable and room was exceptional spacious. The breakfast was also an extraordinary treat. Including biscuits and gravy my favorite.
Bodde här 1 natt i april 2024
Svar från MA 2 maj 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Fantastiskt

Randy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel and friendly staff.
Bodde här 1 natt i april 2024
Svar från Management 30 apr. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Fantastiskt

Rosalva

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was nice and super clean!
Bodde här 1 natt i april 2024
Svar från Management 29 apr. 2024
Thanks for staying with us. We appreciate your feedback! Looking forward to see you again.

10/10 Fantastiskt

Arturo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Worth my stay in
Bodde här 1 natt i april 2024
Svar från MA 25 apr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

2/10 Väldigt dåligt

LeeAnn

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was evident upon arrival that this property was in need of help and poorly managed. The parking lot had garbage, the landscaping wasn’t maintained, trash can was overflowing, “Happy Holidays” sign was still in the entrance (in April), and the front glass was in serious need of cleaning. We stood at the desk for awhile before a lady appeared looking like she had just crawled out of bed. The entire property was dirty. When we got to our room it smelled moldy, phone didn’t work, fridge was hot, hair on toilet seat, mold in shower. Around every corner of the hotel it reeked of Fabuloso, yet nothing looked like it had been cleaned. We stayed two nights, and the floor of the elevator was never mopped. It had spills of sticky substance. The pool was cloudy, and the patio had bags of garbage covered in dirt they had been there so long. I ran around picking up trash just so that we could comfortably set out there. If you’re traveling to Lubbock, I would not recommend staying at this hotel. The photos online are decieving. There are a number of hotels in that area. Don’t make the same mistake we did, and stay at LaQuinta or Holiday Inn. I have NEVER in my 50 years seen a hotel property in more need of a deep clean and good management.
Bodde här 2 nätter i april 2024
Svar från Management 23 apr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better.

10/10 Fantastiskt

Diana

Bodde här 1 natt i april 2024
Svar från Management 13 maj 2024
Thank you for your feedback. Hope to see you again

8/10 Bra

Kenyatta

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean, especially the bathroom. Our only issues were the bed was a bit too firm, pillows are toddler size and flat
Bodde här 1 natt i april 2024
Svar från Management 23 apr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Great accommodations and friendly people
Bodde här 1 natt i april 2024
Svar från Management 22 apr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

8/10 Bra

Ashlin

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
Very nice , but they put us in a room with a leaky window and then just gave us towels after we reported it , ( it was raining the whole time ) but overall nice property and very roomy areas
Bodde här 2 nätter i april 2024
Svar från MA 21 apr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Fantastiskt

Melody

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful, friendly staff… Very clean. I enjoyed my stay very much.
Bodde här 1 natt i april 2024
Svar från Management 15 apr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Looking forward to staying again
Bodde här 4 nätter i april 2024
Svar från MA 14 apr. 2024
Thanks for staying with us. And we look forward to seeing you again.

6/10 Okej

Samantha

Reste med familj och småbarn, Reste med familjen
Gillade inte: Boendets skick och faciliteter
The room was so dirty. The sheets were all stained. Floor was filthy with all kinds of stains. The restroom floor was so dirty looks like they never mop it. Will not stay here again.
Bodde här 1 natt i april 2024
Svar från Management 8 apr. 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, friendly service, awesome breakfast. We were promptly greeted and checked in and out efficiently.
Bodde här 1 natt i mars 2024
Svar från Management 7 apr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Emma

Gillade: Renlighet
Bodde här 3 nätter i april 2024
Svar från Management 7 apr. 2024
Thanks for staying with us. And we look forward to seeing you again.

10/10 Fantastiskt

Gracie Ann

Bodde här 1 natt i mars 2024
Svar från MA 25 apr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Fantastiskt

Priscilla

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always an amazing stay
Bodde här 1 natt i april 2024
Svar från MA 4 apr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Fantastiskt

Priscilla

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is always so nice
Bodde här 1 natt i mars 2024
Svar från Management 3 apr. 2024
Thanks for staying with us. We appreciate your feedback! And we look forward to seeing you again.

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Management 3 apr. 2024
Thank you for staying with us. And we look forward to seeing you again.

10/10 Fantastiskt

Matthew

Unbelievable great walk in shower non slip flooring. Love it, love everything about this hotel.
Bodde här 1 natt i mars 2024
Svar från MA 31 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Rhiannon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was the best we stayed at! The staff, the cleanliness, the amenities were all so wonderful that we are recommending our wedding guests to stay here!
Bodde här 1 natt i mars 2024
Svar från MA 31 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Kally

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service!
Bodde här 1 natt i mars 2024
Svar från MA 31 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Jermey

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was a guy who was really funny and very helpful
Bodde här 1 natt i mars 2024
Svar från MA 30 mars 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Joseph

Gillade: Renlighet och personal och service
The pool was the main concern on which brought my expectations down. The breakfast hands down made up for the entire stay. I enjoyed the friendly staff, cleanliness of the room and the easy check in/out service. What a pleasant stay aside from the odd looking pool
Bodde här 1 natt i mars 2024
Svar från MA 30 mars 2024
Thank you for staying with us. We are sorry for any inconvenience you faced while staying with us. We will take note of this and strive to do better. We hope to see you again soon!

8/10 Bra

Mecca

Reste i grupp
Gillade: Boendets skick och faciliteter
Beds good, room was clean, dust pan full of dirt was in elevator. Lobby was a little tired but room was fine!
Bodde här 1 natt i mars 2024
Svar från Priscilla 29 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Rosalyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
the price
Bodde här 1 natt i mars 2024
Svar från MA 28 mars 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Carolyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only downfall was the bed was kinda hard and the pillows were very flat but besides that the stay was great. Very friendly staff
Bodde här 2 nätter i mars 2024
Svar från AR 27 mars 2024
Thank you for your feedback

8/10 Bra

Ronald

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. Clean and quiet
Bodde här 1 natt i mars 2024
Svar från Zachary Adams 24 mars 2024
Yes we are working hard to make your experience with us a good one. Thank you for your feed back and we look forward to seeing you again.

10/10 Fantastiskt

lisa

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place to stay
Bodde här 1 natt i mars 2024
Svar från Zachary Adams 24 mars 2024
Thank you for your stay and were looking forward to seeing you again.

10/10 Fantastiskt

Fernando

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything look good except there's a lot of weeds outside. Otherwise very friendly staff and very clean inside.
Bodde här 1 natt i mars 2024
Svar från Zachary Adams 24 mars 2024
We will take care of the problem in a vary quick manner. We thank you for your stay and look forward to seeing you again.

10/10 Fantastiskt

Rick

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family and I always stay here when we visit Lubbock. We highly recommend this hotel and hope you enjoy your stay as we always do!!!
Bodde här 2 nätter i mars 2024
Svar från MA 23 mars 2024
Thank you so much for your feedback. Please come and see us again. Looking forward to it.

10/10 Fantastiskt

Kathy

Reste med familjen
Gillade: Boendets skick och faciliteter
Zach was especially welcoming and friendly!
Bodde här 3 nätter i mars 2024
Svar från Zachary Adams 21 mars 2024
I thank you so much Kathy. And i thank you so much for your stay. Please, please come and see us again. Looking forward to it.

10/10 Fantastiskt

Jose, Santa Teresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice rooms seemef fairly new
Bodde här 1 natt i mars 2024
Svar från Management 19 mars 2024
Thank you so much for staying with us. And we look forward to seeing you again.

10/10 Fantastiskt

Evan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to do the triple “S”. I’d go back
Bodde här 1 natt i mars 2024
Svar från Management 18 mars 2024
We look forward to seeing you again.

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från Management 18 mars 2024
We look forward to seeing you again.

10/10 Fantastiskt

ERIC

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in was quick and easy. The room was very clean. We enjoyed the breakfast. There was plenty of food.
Bodde här 1 natt i mars 2024
Svar från Priscilla 16 mars 2024
Eric, we enjoy making your stay a good one. We look forward to seeing you again.

10/10 Fantastiskt

Sandra, Plains

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Priscilla 16 mars 2024
Sandra, we enjoy making your stay a good one. We look forward to seeing you again.

10/10 Fantastiskt

Roberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
GREAT!!!
Bodde här 2 nätter i februari 2024
Svar från Management 13 maj 2024
Thank you for your feedback. Hope to see you again