Dear MarlaThank you very much for your lovely review, which we passed to our whole staff. Such feedback is a great incentive for us to constantly improve our service!Kind regards

Dear LailaThank you so much for you lovely feedback! we are very glad you had a pleasant stay in our house.Looking forward to welcoming you again here, we send you our kindest regards

Dear RobertThank you for your wonderful feedback!Best regards

Dear KaylaYour positive feedback makes us so happy - T H A N K Y O U !We are glad you had a good sleep and enjoyed everything. We will also pass your review to our all our staff.Kindest regards

Muchísimas gracias por su feedback!Para tener más espacio en la habitación, recomendamos la reserva de una habitación triple SUPERIOR o hasta una de nos habitaciones quadruples.Atentamente,

Dear MariaThank you very much for yor top mark!Kind regards

Dear GuestThank you very much for your TOP marks, which make us happy!Kind regards

Dear ShelleyThank you very much for your nice feedback with the beautiful pictures! We are glad you could plenty enjoy your stay in our house and also the view from your balcony.Hoping to welcome you again here, we send you best regards from Lucerne

Dear GuestThank you very much for your positive feedback. We are happy to hear that you enjoyed your stay in our house, and are looking forward to welcoming you again at another occasion!Best regards

Dear PaulThank you very much for your fabulous :-) feedback!Kind regards

Dear KimYour feedback is highly appreciated. T H A N K Y O U !We hope to welcome you again in our hotel during your next visit in Lucerne and send you our best regards

GrüeziGanz herzlichen Dank für Ihre tolle Bewertung!Schön, dass es Ihnen bei uns gefallen hat. Wir freuen uns jetzt schon auf Ihren nächsten Besuch - hoffentlich bald!Freundliche Grüsse aus Luzern nach "Winti"

Dear FranciscoThank you very much for your positive review!Kind regards

Thank you very much for your positive feedback. It is very satisfying for us when our efforts to provide guests with a pleasant stay in our hotel are crowned with success.Kind regards

Dear TamThank you very much for your positive feedback (and a special thank from Patric)!Looking forward to welcoming you again in our house, we send you our best regards

Dear Laura,we are glad that you enjoyed your stay - thank you for your feedback.Kind regards

Wow, 10 points - T H A N K Y O U !

Dear Janice,thank you for your feedback. We are glad you enjoyed our location near to the storic centre.Please apologise again about the weak WiFi in your room, which has meanwhile been fixed by our IT manager. Our breakfast is included in the rate without any surcharge. We are open and grateful for suggestions from our guests. Therefore, we kindly let us know what you specifically missed on our buffet.Best regards

Dear GuestPlease receive our best thanks for your extremely positive feedback, which is very satisfying for us!Kind regards

Dear MelvinThank you so much for your nice feedback, which is most appreciated (also by the reception lady!). We are very happy to see that you had a wonderful stay in our house.The firmness of the mattress is felt subjectively, depending on one's own habits at home. It is therefore unfortunately not possible to take all preferences into account...Hoping to welcome you again in our hotel, we send you kind regards

Lieber GastGanz herzlichen Dank für Ihr nettes Feedback, das uns alle sehr erfreut!Wir hoffen, dass wir Sie bald wieder in unserer schönen Stadt begrüssen dürfen - auch ohne KKL-Besuch!Freundliche Grüsse

Dear LudovicThank you very much for your pleasant feedback!We hope to welcome you again on another occasion in our house.Kind regards

Dear DominicBest thanks for your detailed feedback. We are happy that you enjoyed the stay in our location despite the abnormal hot summer period.We look forward to welcoming you again in our house!Kind regards

Dear GuestThank you for your feedback.Best regards

Dear MarkThank you very much for your nice feedback. Patric particularly enjoyed it!Kind regards

Dear LauraWe would like to thank you for your nice review, which is of a great satisfaction for us!Kind regards

Lieber GastBesten Dank für Ihre freundliche Bewertung.Nach einigen negativen Erfahrungen haben wir bestimmt, dass Freunde auf vier Pfoten im Hotelzimmer sehr willkommen sind, sie jedoch aus Platzgründen + aus Rücksicht auf die anderen Hotelgäste im Frühstücksraum nicht mehr erlaubt sind.Wir bedauern, dass Ihre Autotüre während Ihrem Aufenthalt zerkratzt wurde.Freundliche Grüsse

Dear GuestThank you for your detailed feedback.We regret that the room was very hot during your stay, due to the exceptionally high temperature in Lucerne.Every window is equipped with blinds to darken the room.We hope to have the pleasure to welcome you again in our house at another occasion and send you best regards

Dear KatharinaThank you very much for your top evaluation!We are happy that you enjoyed your stay in our house, and hope to welcome you again at another occasion in our hotel.Best regards

Dear VamsiYour feedback is much appreciated - thank you very much!Best regards

Dear GuestThank you very much for your positive and detailed feedback!We regret your room was too hot, because the temperatures are exceptionally high at the moment in whole Switzerland. We are all the more pleased that you still find our house recommendable - thank you again!We look forward to welcoming you at another occasion in our hotel and wish you all the best.Kind regards

Madame,merci beaucoup de votre aimable feedback.Comme notre hôtel est situé en centre-ville, il n'est pas possible éviter toutes les immissions de bruit.Meilleures salutations

Dear GuestWe are happy that you injoyed the stay in our superior room and the room service - thank you very much for your feedback!We look forward to welcoming you again in our hotel and wish you in the meantime all the best.Kind regards

Ganz herzlichen Dank für Ihr positives Feedback.Wir freuen uns, wenn wir Sie wieder mal bei uns willkommen heissen dürfen!Freundliche Grüsse aus der Leuchtenstadt

Dear Guest Thank you very much for your wonderful feedback. We are happy that you enjoyed your stay in our house, and hope to have the pleasure to welcome you again by you next visit in Lucerne.Kind regards

Dear GéraldThank you very much for your positive feedback.Hopefully seeing you soon again here, we send you best regards

Dear StevenWe are happy that you enjoyed your stay. Thank you so much for your positive feedback!We hope to have the pleasure to welcome you again in our house. Best regards and all the best

Caro hóspedeMuito obrigado pelo seu feedbak!Com os melhores cumprimentos

Dear SirThank you for your feedback. We are sorry it seems you did not have a nice stay. Constructive criticism is always welcome and helps us to improve our service, but only if we are specifically informed about the reason!Best regards

Thank you for your feedback!Kind regards

Dear TineThank you for your feedback and your stay in our hotel.We hope to welcome you again in our house.Best regards

Dear PamelaThank you for your feedback!He hope to welcome you again in our house.Best regards

Dear JeannieThank you so much for your wonderful feedback! We are glad to see that you fully enjoyed your stay in our house, and it was a great pleasure to welcome you here.Kind regards and hopefully seeing you again soon

Dear TimothyThank you for your wonderful and detailed feedback, which is also of a great help for our further guests. We are happy to hear that you enjoyed a lot your stay, and are looking forward to welcoming you again in our house.Best regards

Dear MollyThank you for your detailed feedback.We are aware that in your country the houses are usually equipped with AC. In Switzerland they aren't as the hot days are outnumbered.Here it is more important to have a good heating system for the long cool season. Global warming means that we do have more hot days than we had years ago, but do to environmental reasons, it is not allowed to install high energy consuming appliances in older buildings.Best regards

Dear RosannThank you for your positive feedback.We are very happy to learn to know that you enjoyed your stay in our house, and hope to welcome you again at another occasion!Kind regards

Thank you for your feedback. We deplore that there were ants in the room in the morning, and apology again for the circumstances. The parking situation is difficult in every city centre, because the government strives to make them as traffic-free as possible. This is for safety reasons for tourists, but of course also for environmental reasons.

Thank you for your stay and feedback!In Switzerland we are not used to have AC, as we do not have many hot days. It is important to have a good heating system, as the cooler days are in the vast majority. During the warm season every room is equipped with a fan.