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Recensioner av Sole Luna Hotel

4 out of 5
Sole Luna Hotel
Rruga Plazhit, Lukovë

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 7 av 12 recensioner" "
8 - Bra i betyg. 1 av 12 recensioner" "
6 - Okej i betyg. 1 av 12 recensioner" "
4 - Dåligt i betyg. 2 av 12 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 12 recensioner" "

9,2/10

Renlighet

7,4/10

Personal och service

9,0/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

4/10 Dåligt

Fitim

Reste i grupp
Gillade inte: Personal och service
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Erion

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for a few days and enjoyed the place more each day. The staff at the restaurant inside the hotel was very kind and helpful. The hotel is very well built and they have spared no expense to get the best materials. The food is delicious and abundant. Breakfast is included and it is very generous and very high quality food. If you could think of it, they had it. The wood fire pizza was very good. We look forward to returning to Sole Luna in Borsh, Albania again. Shumë faleminderit!
Bodde här 4 nätter i augusti 2023
Svar från Reservation Team 15 aug. 2023
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

8/10 Bra

Germán

Gillade: Renlighet och personal och service
Bodde här 3 nätter i juli 2023

6/10 Okej

Liridona

Reste med familj och småbarn, Reste i grupp, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Overall experience was good. The receptionist staff and beach staff were great. Restaurant staff rude and poor service. It took 15 minutes for a beer. No napkins plates or silverware. One of the staff members on, two separate dining occasions, was annoyed at questions we had. Food was very expensive and not worth it. Breakfast was Ok but repeated buffet style. Rooms were perfect size and cleaning staff were wonderful. Beds were very very uncomfortable. It was like sleeping on wood planks. Beach bathrooms were very clean! I suggest using the market on the corner for water and drinks.
Bodde här 6 nätter i juli 2023

10/10 Fantastiskt

eileen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sole Luna best property in the area. Beautiful, staff throughout wonderful. Beautiful beaches also
Bodde här 3 nätter i juni 2023
Svar från Staff 18 juni 2023
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Fantastiskt

Armand

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très proche de la plage. Bien équipé. Plage magnifique.
Bodde här 1 natt i september 2022
Svar från Reservation Staff 23 sep. 2022
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Fantastiskt

EMILE, WASSIGNY

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simplement merveilleux.
Bodde här 1 natt i september 2022
Svar från Staff 10 sep. 2022
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Fantastiskt

Rori

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place Amazing room and hotel Everything brand new and super luxurious Beautiful beach
Bodde här 1 natt i augusti 2022
Svar från Staff 22 aug. 2022
Thank you for your evaluation! We are really happy to know that you enjoy the stay with us! Looking forward to welcome you again!

4/10 Dåligt

sokol

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property is very new, clean and very well put together. Marbles from floor to ceiling in the bathrooms, huge smart tv and great food. The service in the other hand is horrible… my family felt as we were prisoners rather than guests… my mother in law was not allowed to visit her 7-month old nephew in my room Because she was not staying in the hotel, but she was welcomed to see him in the hotel restaurant… embarrassing!! How can a self-acclaimed 4-star hotel does not allow food from its own restaurant in the room?!? How can that hotel not have room service?! You are suppose to be a holiday hotel, not business. I would never step foot in this hotel again. If I have to give a 10 will only be for the waiter, Artid, excellent person.
Bodde här 8 nätter i juni 2022
Svar från Staff 18 juli 2022
Dear Guest, Thank you for your evaluation! Our guest reviews are really important and makes us improve. We inform that there are inner hotel policies which do not allow other guests in the room and also the food. That's why we have a restaurant when you can enjoy the meal. Yet, we did an exception and allowed the soup for the baby to be delivered inside of the room. Looking forward to welcome you again!

10/10 Fantastiskt

Rubin

Bodde här 2 nätter i september 2021
Svar från Staff 18 juli 2022
Thank you for your evaluation! We are really happy to know that you enjoy the stay with us! Looking forward to welcome you again!

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Completely overpriced. Unfriendly staff. Left a day early from the disappointment.
Bodde här 5 nätter i juli 2021
Svar från Hotel staff 9 aug. 2021
This review is totally unfair and you know it very well.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2020
Svar från Hotel Staff 30 sep. 2020
Thank you for your evaluation! We are really happy to know that you enjoy the stay with us! Looking forward to welcome you again!