Kapselhotell i Lumellogno

"Very bad service at the front desk. Rude, lack of empathy, and unwillingness to help. Pool was closed without any information to us before hand, when we explained that this was the main reason we booked the hotel they just shrugged and said, “not my problem. This is out of our hands”. Even though this is their own pool and the pool was closed due to “maintenance”. No other compensation was ever offered. Extremely poor service. "

"Fantastiskt restaurang som man inte får missa. Boka bord för den är väldigt populär. "

"They have good shuttle service and excellent breakfast. The rooms are dated, beds are not that comfortable and trash from the previous guests in the bathroom."

"Riktigt bra hotell! Sköna sängar, trevlig personal underbar frukost! Att det ligger på flygplatsen var avgörande för oss. Tåget in till Milano gick snabbt och smidigt. "

"Toppen service transferservice fr flygpl som vi nyttjade ofta"

"Det var ett trevligt bemötande, ett stort och trevligt rum. Helt ok mat på restaurangen. Trist att de dragit för alla gardiner, men överlag bra hotell."

"On the booking they promised pick up from and to the airport -- but they did not. i paid 80 euro in taxi back and forth to the airport and it was not worth the money. When I confronted the staff about that it said on the website that they offered the free taxi service -- she basically shrudded her shoulders and said that there is nothing she can do. She supported me with a taxi from the hotell that i had to pay myself and she said it would cosst 35 euro -- but when I got to the airport the taxi driver said 40 euro. He got really upset and could not speak english and just kept repeating "40 euro, 40 euro". the hotel was noisy during night and the cleaning detergent smelled like someone dropped a whole perfume bottle in the room. Overall I feel hustled, and it was not worth the money. "

"Strange location, not fun to find the hotel on your own when you are a single woman arriving Malpenza at 23:30 and you dont want to pay 20 euros for the taxi. Hotel did not reply my mail so I had no idea where to find the hotel shuttle bus. No info on hotel website about hotel shuttle service. Old and quite run down place but it was ok for the price you pay. "