Lyxhotell i Luso

"The hotel looks like a medieval castle but was actually built in the late 1800. There's a wow factor when approach the hotel. And some of the common areas are impressive such as the dining room. The young gentleman at the reception was very kind and helpful. And the surrounding forest is beautiful. But the positives stop there. The problem is the hotel is falling apart. And the owners don't care. Wallpaper peeling off all over the place. Dirty bathroom och bathtub. Toilet doesn't flush properly. The cleaning staff must find paper and worse floating in the bowl every time they clean the room. The staff in the restaurant is like Faulty Towers. Running here and there nervously, arguing with each other, throwing food on the table and running away again. We actually had a good laugh at it all, but considering the price and low quality of the food it's a disgrace. Go here, look at the hotel and forest, but then leave and stay and eat elsewhere. "