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Recensioner av ibis budget Luton Airport

3 out of 5
ibis budget Luton Airport
Airport Way, Luton, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 307 av 1000 recensioner" "
8 - Bra i betyg. 435 av 1000 recensioner" "
6 - Okej i betyg. 167 av 1000 recensioner" "
4 - Dåligt i betyg. 56 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1000 recensioner" "

8,6/10

Renlighet

8,2/10

Personal och service

7,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Torbjörn

Reste i grupp
Gillade: Renlighet
Ok i Luton
Bra flygplatshotell då man inte stördes av flygplanstrafiken ,men Luton är väl inte något drömställe precis
Bodde här 1 natt i december 2019
Svar från Ana 3 jan. 2020
Dear Guest, Thank you for your feedback it was good to read that you found the hotel pleasant and with no noise. My apologies that you did not like Luton in general. Once again thank you for your feedback.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Perfect but abit cold
The location is great, near the airport and safe to walk to. The staff was very friendly and helpful. The only downside is that the rooms was very cold. We did manage to turn the heat up but the heat didnt circulate well in the room. And the warmth never reached to the bathroom that was very cold.
Bodde här 1 natt i november 2019
Svar från Olivia 22 nov. 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivia

6/10 Okej

Diljit

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Det var fantasi plats när flygplats fin rent bara jag gillade inte att betala extra för frukost som var bara några rätter och betala extra man kan höja 5 pund extra med frukost jag betalade parkering och frukost
Bodde här 1 natt i september 2019
Svar från Olivia 11 okt. 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivia

8/10 Bra

Verifierad resenär

Bodde här 1 natt i april 2019
Svar från Valentina 6 apr. 2019
Dear guest, We very much appreciate your comments regarding your stay at the ibis budget Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentina

8/10 Bra

Claes

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018

10/10 Fantastiskt

Kalle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really nice
Really nice. AC in room. Nice shower
Bodde här 1 natt i augusti 2018
Svar från Alexandra 27 aug. 2018
Dear Kalle, Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Regards,

6/10 Okej

Paul

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to airport
Good Budget hotel walking distance to the airport. Cleanliness was ok. Food in the onsite restaurant was adequate, but breakfast was poor, it took a long time for the buffet breakfast to be refilled and what was their not hot. I would stay again as proximity to the airport, but would forgo the breakfast
Bodde här 1 natt i januari 2022

8/10 Bra

R

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to stay before an early flight
Booked a one night stay prior to an early flight from Luton Airport. Good price compared to other hotels in the area (especially as we were only going to be there for 8 hrs). Check-in & check-out were quick. Room was small but fine for what we needed & my four year old was happy with his 'cupboard bed', Bathroom was clean & hotel was quiet. Bus stop is directly across the road from the hotel & times are displayed in the hotel lobby. We would definitely choose to stay at this hotel again.
Bodde här 1 natt i september 2021
Svar från Raman Julka [General Manager] 24 okt. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

8/10 Bra

Neil

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Preconceptions blown away!
I was quite sniffy about the title 'budget' and had pre-engaged my mindset in preparation. Rooms are quite basic but had superb aircon, shower and bed was among the comfiest I have slept on in some time. All in all my preconceptions were batted to the outfield. Would go here again.
Bodde här 1 natt i september 2021
Svar från Raman Julka [General Manager] 24 okt. 2021
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

8/10 Bra

Robertas

Bodde här 1 natt i september 2021

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Very small room
The room is very small and really basic. Only a very thin table and bed and one chair. No pot, no coffee or tea. Parking £10 per day.
Bodde här 2 nätter i augusti 2021
Svar från Raman Julka [General Manager] 24 okt. 2021
I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness.

4/10 Dåligt

Laury

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Décevant
Un petit déjeuner inclus dans notre forfait mais il a fallut payé en plus pour des œufs et du bacon.
Bodde här 2 nätter i augusti 2021
Svar från Raman Julka [General Manager] 24 okt. 2021
Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments.

10/10 Fantastiskt

sunil

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Homeless hotelier
Very pleasant and great location for my travel Very much enjoyed staying at the hostel Apart from my last night Where I was awoke and a few times through the night By someone knocking on my door Very loudly I had to phone reception to find out what was going on
Bodde här 6 nätter i augusti 2021
Svar från Raman Julka [General Manager] 24 okt. 2021
Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments

4/10 Dåligt

shaun

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
1 night is enough
Staff was friendly beds was poor like sleeping on a bench
Bodde här 1 natt i augusti 2021
Svar från Raman Julka [General Manager] 24 okt. 2021
I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Shower was dirty with chewing gum and hair, was not cleaned after it was reported three times, everything was a rip off, drunk people everywhere stinking hotel...it's not a budget hotel at all...not even a kettle in the room, ends up costing a fortune...so many hidden charges...save money stay in a nicer hotel!
Bodde här 4 nätter i augusti 2021

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fantastiskt

Tamas Laszlo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable hotel at the airport
I was satisfied with the hotel, it's walkable distance from the airport. The room was basic but clean and the beds were comfortable. Unlike in other Ibis budget hotels, here bathroom was separated from the room which was also an advantage. Check in and check out was very fast and the receptionists were friendly.
Bodde här 1 natt i augusti 2021
Svar från raman 19 aug. 2021
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

4/10 Dåligt

Louise

Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Omma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021

8/10 Bra

Gerard

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från raman 19 aug. 2021
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Raman Julka [General Manager]

8/10 Bra

Jason

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ideal for what I needed. Somewhere to to sleep and have a shower. Room was clean and the bed was comfy, only thing missing was tea and coffe faction the room
Bodde här 1 natt i augusti 2021
Svar från raman 19 aug. 2021
Thank you very much for your review, I am delighted that you enjoyed your visit. I look forward to welcoming you back again soon. Kind regards, Raman Julka [General Manager]

10/10 Fantastiskt

Sebastjanas

Bodde här 1 natt i augusti 2021

8/10 Bra

Shakeeb

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Cheap hotel, okay for 1 night.
Bodde här 1 natt i augusti 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från raman 19 aug. 2021
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Raman Julka [General Manager]

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always a pleasure to stay - reliable, comfy, clean
Mohammed and his Team are always very welcoming. Comfortable stay as always. Very clean place and convenient with frequent bus service to airport and town almost outside. Bus times are updated in a useful real-time display at Reception. Recommend this hotel as very good value if you mainly need an overnight stay with no frills (as no kettle or desk in room). Relaxed dining area at Reception, a list of food and drinks available is given at check-in.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smart and modern
Bodde här 2 nätter i augusti 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fantastiskt

Vivian

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

8/10 Bra

Hayley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Raman 19 aug. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fantastiskt

Soraia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Another comfortable stay - highly recommend
I often stay here as it's very good value for an overnight stay next to the airport. Definitely recommend it if you're happy with a clean, quiet, room, a comfy bed and a TV, good shower, and don't mind that there is no desk/kettle/tea/coffee in the room. Staff are very friendly and helpful. Nice relaxed cafe area at Reception.
Bodde här 2 nätter i augusti 2021
Svar från raman 19 aug. 2021
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Raman Julka [General Manager]

8/10 Bra

Tim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Raman 19 aug. 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Great for the low price. Soap in the bathrooms was missing.
Bodde här 1 natt i augusti 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments.

8/10 Bra

Muhammad

Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Dusana

Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient, clean & comfortable
Very comfortable and all the Staff are very welcoming and helpful. No need to spend any money on taxis either from Luton Town rail or bus station, or the airport. as there is a frequent bus service at all hours which stops right outside. In fact you can walk to the airport in about 10 minutes. Recommend this hotel.
Bodde här 1 natt i juli 2021
Svar från Raman Julka (General Manager) 19 aug. 2021
"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.

6/10 Okej

Cleopas

Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Tomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021

8/10 Bra

Marta

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2021

6/10 Okej

VALENTINA

A noise that bothered me:(
Overall my stay in the Ibis Hotel was ok. I liked the room but it was very annoying sound that was coming from technology? I quess, i dont know.
Bodde här 1 natt i juli 2021
Svar från Raman Julka 28 juli 2021
Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments.

2/10 Väldigt dåligt

Otavio

Bodde här 1 natt i juli 2021
Svar från Kind regards, Raman Julka (General Manager) 28 juli 2021
I am really sorry to hear that your stay was not up to expectations.

10/10 Fantastiskt

Tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021
Svar från Kind regards, Raman Julka (General Manager) 28 juli 2021
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Clean hotel. Perfect for what I needed. One night stay before the flight. Bus stop to the airport opp the hotel..less than 5 min ride . You can walk to the terminal if you fancy 10 - 15 min.. Breakfast is good.
Bodde här 1 natt i juli 2021
Svar från Raman 23 juli 2021
Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments. Kind regards, Raman Julka [General Manager]

2/10 Väldigt dåligt

Marlene

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
More cleaning please!
Just had an overnight stay. The room was filthy, the floor has not been cleaned for a while. There were hairs on the sheets. Beds very uncomfortable and don't waste money on the breakfast, better to grab something at the airport.
Bodde här 1 natt i juli 2021
Svar från Raman 23 juli 2021
I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Kind regards, Raman Julka [General Manager]

6/10 Okej

Sabrina

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i juli 2021
Svar från Raman 23 juli 2021
I am really sorry to hear that your stay was not up to expectations. Kind regards, Raman Julka [General Manager]

6/10 Okej

Stephanie

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i juli 2021
Svar från Kind regards, Raman Julka (General Manager) 28 juli 2021
I am really sorry to hear that your stay was not up to expectations.

8/10 Bra

Verifierad resenär

Bodde här 1 natt i juli 2021
Svar från Kind regards, Raman Julka (General Manager) 28 juli 2021
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fantastiskt

Christine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommend, no frills but very clean & comfy
Very comfortable stay, warm welcome by Mohammed and Hussain who are very helpful. Rooms are basic in that they have no kettle, hairdryer or iron but are perfectly adequate for overnight stays at a budget price and very clean with plenty of plugs and USB charging points. Also good air-conditioning, good shower-room and very quiet. There's a nice cafe area at Reception and snacks and drinks available to buy 24/7. If you're on a business trip you might like to ask specifically for a Double room with a table as when I stayed in one before it had a small table for laptop/files etc. The Double Room with Multiple Beds is a double bed with a single fold-away bed in a cupboard, a stool and a TV with a narrow shelf which is fine for me. Nice view from the 6th floor shows how near the airport it is. Very convenient for buses from Luton Rail and Bus Station (I took the A bus from bus stand number 1 but I think there are others too) which stops right opposite the hotel. PS there are two IBIS hotels so make sure you go to the right one! Highly recommend and have rebooked.
Bodde här 1 natt i juli 2021
Svar från Raman 23 juli 2021
"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Raman Julka [General Manager]"

8/10 Bra

Jaroslaw

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Small room
Room is too small. Like cage for bird.
Bodde här 1 natt i juli 2021
Svar från Ibis Budget Team 15 juli 2021
Thank you for taking the time to write a review about your recent visit.