Exteriör

Recensioner av Sonesta St George Hotel Luxor

5 out of 5
Sonesta St George Hotel Luxor
Corniche El Nile Street, Luxor

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 287 av 470 recensioner" "
8 - Bra i betyg. 104 av 470 recensioner" "
6 - Okej i betyg. 48 av 470 recensioner" "
4 - Dåligt i betyg. 20 av 470 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 470 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Helena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2018
Svar från Dina 11 mars 2018
Thank you Helena

10/10 Fantastiskt

Maria, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättefint hotell
Jättebra lyxigt hotell. Bra standard och hjälpsam personal. Välj ett rum mot vattnet om du är det minsta känslig för ljud. De är inte bra ljudisolerade och mot vägen så låter trafiken konstant väldigt högt. Vi bytte rum till ett med utsikt mot Nilen och det var tyst och lugnt. Var jättenöjda efter det.
Svar från Dina 23 dec. 2016
Tack för denna underbara översyn vi är mycket glad att du har haft våra Nile visa rum och vi hoppas att vara värd dig snart igen

10/10 Fantastiskt

Susan, Malmö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoy!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Danny

Staff is extremely nice and make you feel welcome. Very resort-like facility with their amazing pool and bar service at the pool.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Alvin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent everything! I'm telling all my friends and family about this magnificent hotel! My husband and I would love to come back and do a vlog on this gem. We were only in Luxor for a short time. Enjoyed ourselves greatly.
Bodde här 1 natt i april 2024
Svar från Maviey 25 apr. 2024
Dear Alvin,Thank you so much for your glowing review and for choosing to stay with us during your time in Luxor! We're thrilled to learn that you had an excellent experience at our hotel and that you're considering sharing your experience with your friends and family.It's wonderful to know that you enjoyed every aspect of your stay, and we're honored to be considered a "magnificent hotel." Your enthusiasm and kind words mean a lot to us, and we can't wait to welcome you and your husband back for another memorable visit.We would be delighted to assist you with your vlog and ensure that your next stay with us is just as enjoyable as the first. Please don't hesitate to reach out to us if you need any assistance or have any special requests.Warm regards,Maviey Ayman Assitant Guest relations Manger

10/10 Fantastiskt

Daniel, CABA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es un muy buen hotel en términos de servicios. Además bien ubicado y con un staff impecable. La relación precio calidad es muy buena. Lo recomiendo.
Bodde här 3 nätter i april 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Gracias por compartir tu opinión, Daniel. Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con nuestros servicios y ubicación. Apreciamos mucho tu recomendación y esperamos poder recibirte nuevamente en el futuro. Si necesitas algo más, no dudes en contactarnos. ¡Hasta pronto!

10/10 Fantastiskt

Rajeev

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Nice rooms with very good bathrooms. Staff is very friendly. The hotel pool is very nice and pool side drinks and snacks are awesome. The hotel has a nice large deck that's literally is on Nile river. We enjoyed watching boats go by at dawn and dusk. Sunsets over the river were magical.
Bodde här 3 nätter i april 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you for your fantastic review, Rajeev! We're delighted to hear that you enjoyed your stay with us and found our rooms, bathrooms, and pool to your liking. It's great to know that you appreciated our friendly staff and enjoyed the picturesque views of the Nile river from our deck. We hope to have the pleasure of welcoming you back for another magical sunset experience soon! If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Fantastiskt

WANG

Bodde här 1 natt i april 2024
Svar från Maviey 25 apr. 2024
Dear WANG,Thank you very much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a fantastic experience during your stay at our 5-star hotel.Providing exceptional service and ensuring our guests feel pampered and cared for are our top priorities, and we are delighted that we succeeded in meeting your expectations. It's fantastic to know that our efforts contributed to making your visit memorable.We truly appreciate your kind words and your recommendation. It would be our pleasure to welcome you back for another outstanding stay in the future. Please do not hesitate to reach out to us if there is anything we can assist you with before your next visit.Warm regards,Maviey Ayman Assistant guest relations manger

8/10 Bra

Joao

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room is big and the bed very comfortable. Had a good night o sleep. The swimming pool was not warm as they advertised and do not have enough chairs available for all guest around the pool. The service in the reception was outstanding. The break was good/ok.
Bodde här 1 natt i mars 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you for your review, Joao! We're glad to hear that you enjoyed the comfort of your room and had a good night's sleep. We apologize for any inconvenience regarding the temperature of the swimming pool and the availability of chairs around the pool. Your feedback is valuable to us, and we will work to address these issues to improve our guests' experience. We're pleased that you found the service at the reception outstanding and that you found the breakfast to be good. If you have any further comments or suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Fantastiskt

Angela

Gillade: Renlighet och personal och service
Guest services was exemplary. Catherine went above and beyond to assure that my trip, and stay in Luxor, was both safe and fantastic !
Bodde här 2 nätter i mars 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you, Angela, for your fantastic review! We're thrilled to hear that you had an exemplary experience with our guest services team, especially with Catherine. It's wonderful to know that Catherine went above and beyond to ensure your trip and stay in Luxor were safe and fantastic. Providing exceptional service and ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted that we could meet your expectations. We'll be sure to pass along your kind words to Catherine and the rest of our team. If your travels bring you back to Luxor, we'd love to welcome you again for another wonderful stay!

10/10 Fantastiskt

David, Oxnard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The massage was a game changer. Wonderful place!
Bodde här 1 natt i mars 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
We're thrilled to hear that you enjoyed the massage and had a wonderful experience at our hotel, David! Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Okej

Camille

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The hotel was outdated, dusty and smelled like smoke. The staff however were very attentive and did their best to make our stay enjoyable.
Bodde här 1 natt i februari 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
We're sorry to hear that your experience at our hotel didn't meet your expectations, Camille. We appreciate your feedback about the staff's attentiveness; we strive to provide exceptional service despite any inconveniences. We'll take note of your observations about the condition of the facilities to improve in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a great day staff were amazing. We definitely go back.
Bodde här 6 nätter i februari 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you, Peter, for your fantastic review! We're thrilled to hear that you had a great day and that our staff made your experience amazing. Providing exceptional service is what we strive for, and we're delighted that we could exceed your expectations. We would be honored to welcome you back for another wonderful stay whenever you're in Luxor. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Fantastiskt

Jeremiah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and friendly place to stay
Bodde här 2 nätter i februari 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you for sharing your feedback, Jeremiah! We're delighted to hear that you found the hotel to be very clean and friendly during your stay. If you ever plan to visit again or if you need any assistance in the future, don't hesitate to reach out. We're here to help!

10/10 Fantastiskt

Alonso

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen servicio. Buena comida a precio razonable. Bonitas instalaciones. Sin duda un excelente lugar para alojarse en Luxor
Bodde här 1 natt i februari 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
¡Gracias por tu reseña, Alonso! Nos alegra saber que disfrutaste del excelente servicio, la buena comida a precios razonables y las bonitas instalaciones del hotel. Si necesitas ayuda con futuras reservas o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

8/10 Bra

Patricia

Gillade: Renlighet, personal och service och bekvämligheter
Everyone was amazing, the property could use some updates. Overall a great stay!
Bodde här 1 natt i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Patricia,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable stay at our property and that our team members contributed to making your experience memorable.We appreciate your valuable feedback regarding updates to the property. Enhancing our facilities and amenities is a continuous process, and we'll certainly take your comments into consideration as we strive to improve our offerings for our guests.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another great stay in the future.

10/10 Fantastiskt

Shalin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Here's a response you could consider:Dear Shalin,Thank you for taking the time to leave us such a wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay with us.If there's anything specific that stood out to you or any feedback you'd like to share, please feel free to let us know. We're always looking for ways to enhance our guests' experiences and would love to hear from you.We hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 Fantastiskt

Akiko

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Here's a possible response:Dear Akiko,Thank you so much for your glowing review! We are delighted to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests feel welcome and comfortable are our top priorities, and we're thrilled that we succeeded in meeting your expectations.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay soon.

4/10 Dåligt

FABIO

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bad experience with the new year evening dinner, charged USD170 per person for the worst food of my life. The point is that in Egypt I had excellent experiences with food almost everywhere except in this occasion.
Bodde här 1 natt i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear FABIO,Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience during the New Year's evening dinner. Providing our guests with exceptional dining experiences is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations on this occasion.Please rest assured that we take your comments seriously, and we will review them with our culinary team to ensure that such issues are addressed and improvements are made where necessary. Your feedback is invaluable to us as it helps us identify areas for enhancement and deliver better experiences to our guests in the future.We sincerely apologize for any inconvenience caused, and we hope to have the opportunity to restore your faith in us during your next visit.

6/10 Okej

loredana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Abbiamo pagato 170 dollari a persona per la cena di Capodanno che era di un livello pessimo, non adatto al tipo di albergo che il Sonesta dovrebbe essere.
Bodde här 1 natt i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Gentile Loredana,Grazie per aver condiviso il tuo feedback con noi. Siamo spiacenti di apprendere che la tua esperienza alla nostra cena di Capodanno non abbia soddisfatto le tue aspettative. Ti chiediamo scusa per eventuali disagi causati.Il tuo feedback è prezioso per noi e sicuramente esamineremo la qualità delle nostre offerte per occasioni così speciali, al fine di garantire che rispettino gli elevati standard che ci prefiggiamo di offrire ai nostri ospiti.Speriamo che nonostante questa esperienza tu abbia potuto apprezzare gli altri aspetti del tuo soggiorno presso di noi. Se deciderai di visitarci nuovamente in futuro, saremmo lieti di avere l'opportunità di rimediare e offrirti un'esperienza eccezionale.

10/10 Fantastiskt

Takeaki

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Takeaki,Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we're delighted that we succeeded in delivering that for you.We truly appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future.

10/10 Fantastiskt

Pablo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is very good and helpful. We will recommend it!
Bodde här 1 natt i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Pablo,Thank you so much for your glowing review! We're thrilled to hear that you found our staff to be very helpful during your stay. Your recommendation means a lot to us, and we truly appreciate your kind words.We strive to provide exceptional service to all our guests, and it's always rewarding to hear when we've succeeded in making someone's stay memorable.If you ever find yourself back in Luxor, we would be honored to welcome you again as our guest.

10/10 Fantastiskt

Zhao Wei

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Guest relations is superb and surprised us with a cake. Breakfast is superb and falafel and omelets are must-try.
Bodde här 3 nätter i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Zhao Wei,Thank you very much for your excellent review! We are delighted to hear that you enjoyed your stay with us and that our guest relations team was able to provide you with superb service. It's wonderful to know that you appreciated the surprise cake and enjoyed our breakfast offerings, especially the falafel and omelets.Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable experience in the future.

2/10 Väldigt dåligt

Humaira, Dallas

Bodde här 2 nätter i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Humaira,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations during your recent stay.We would appreciate the opportunity to learn more about your specific concerns so that we can address them and improve our services for future guests. If you could provide additional details about your experience, it would be very helpful for us.Please feel free to reach out to our guest relations team directly at [contact information] to discuss your feedback further.Thank you for bringing this to our attention, and we hope to have the chance to welcome you back in the future and provide you with a much-improved experience.

8/10 Bra

MASAAKI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view of the Nile from the balcony was wonderful.
Bodde här 1 natt i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Masaaki,Thank you for choosing to stay with us and for taking the time to leave a review. We're delighted to hear that you enjoyed the wonderful view of the Nile from your balcony during your stay.We strive to provide our guests with memorable experiences, and we're pleased to know that the view added to your enjoyment.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back for another pleasant stay in the future.

8/10 Bra

Terry

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Good hotel, Great location
Very nice hotel in a great location and super helpful desk staff. I stayed here in 2022 and had a great experience all around. During this stay it felt like the service in the restaurants slipped down and the quality of the food did not seem to bas as good as previous years stay. Cleaning staff was still great.
Bodde här 8 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you for your review, Terry. We're glad to hear that you found the hotel to be in a great location and that the desk staff were super helpful. We apologize for any decline in service and food quality you experienced compared to your previous stay. Your feedback will be shared with the hotel management to ensure improvements are made. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Bra

afia k.

Reste med sin partner
Gillade: Renlighet och personal och service
Despite the property being dated, the service was outstanding.
Bodde här 1 natt i december 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Afia K.,Thank you for sharing your feedback with us. We're glad to hear that you found our service to be outstanding during your stay, despite the property being dated.Ensuring excellent service is a priority for us, and we appreciate your acknowledgment of our efforts. We continuously strive to enhance our guests' experiences, and your comments are valuable to us in this regard.If you have any further feedback or if there's anything specific we can do to improve, please feel free to let us know. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Fantastiskt

Ovul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the extra large king bed. Room was specious. Excellent breakfast. Great pool area. Staff was wonderful.
Bodde här 8 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Ovul,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay with us, particularly the extra large king bed, spacious room, excellent breakfast, and great pool area.Our team works hard to ensure that every guest has a memorable experience, and we're pleased to know that our staff made a positive impression on you. Your kind words are greatly appreciated and will be shared with the team.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Fantastiskt

Bassam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
amazing
was so good and nice to stay there for two nights nothing bothered me to be honest and special thanks for Ms cathrene
Bodde här 2 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Here's a suggested response:Dear Bassam,Thank you very much for your wonderful review and perfect rating! We are thrilled to hear that you had an amazing stay with us and that nothing bothered you during your time here.We greatly appreciate your recognition of Ms. Catherine's exceptional service. We will make sure to pass on your special thanks to her.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Fantastiskt

Thinh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfort hotel overlooking Nile river. Excellent service and buffet breakfast. Nardine is the best staff.
Bodde här 3 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you, Thinh, for your excellent review! We're delighted to hear that you had a clean and comfortable stay overlooking the Nile river. Providing excellent service and a delicious buffet breakfast are top priorities for us, and we're thrilled that we could meet your expectations. Nardine will be thrilled to hear that she stood out as the best staff member during your stay. We'll be sure to pass along your kind words to her and the rest of our team. If you're ever back in Luxor, we'd love to welcome you for another wonderful stay!

10/10 Fantastiskt

Ken

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 4 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Thank you for your review, Ken! We're delighted to hear that you had an excellent experience with us. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 Fantastiskt

Gary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful property in Luxor. While I booked a nonsmoking room, was placed into smoking room. Issue was handled effectively by guest relations staff..thank you Mavey and you more than made up for the initial issue. Nile river view rooms are wonderful. This is a full service hotel with everything you want and need. It has a Nile dock which our guide used to get us to the west bank to save driving time. Pool/Sun complex is expensive, comfortable, and well equipped with endless beach chairs. Highly recommended to make this your base for touring Luxor.
Bodde här 2 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Gary,Thank you for choosing to stay at our hotel and for sharing your feedback with us! We're thrilled to hear that you had a wonderful experience overall.We sincerely apologize for the initial issue with your room assignment but are delighted to hear that our guest relations staff, particularly Mavey, was able to effectively resolve the issue and ensure that you had a comfortable stay. Your kind words will be passed along to Mavey and the rest of our team.It's fantastic to know that you enjoyed the Nile river view rooms and found them wonderful. We're also glad that you found our hotel to be full-service, with everything you wanted and needed for a great stay. Additionally, we're pleased that you found our Nile dock convenient for exploring the west bank and that you enjoyed our pool and sun complex.Thank you for recommending us as a base for touring Luxor. We truly appreciate your recommendation and hope to welcome you back for another enjoyable stay in the future!

10/10 Fantastiskt

Maya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very nice, staff was very pleasant and the food was really good also
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Maya,Thank you for choosing to stay with us and for taking the time to leave such a wonderful review. We're thrilled to hear that you found our hotel very nice, our staff very pleasant, and that you enjoyed the food during your stay.Our team takes great pride in providing exceptional service, and it's always rewarding to receive positive feedback from our valued guests like you. We will be sure to share your kind words with our entire team.We look forward to welcoming you back for another memorable stay with us in the future.

10/10 Fantastiskt

Jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is an amazing hotel!!!! Clean, good food, shops, guest services, easy to walk around, great view. Its a must stay, you wont be disappointed. 5 star hotel all around.
Bodde här 1 natt i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Thank you so much for your glowing review, Jason! We're thrilled to hear that you had such an amazing experience during your stay with us. Providing clean accommodations, delicious food, and exceptional guest services are our top priorities, and we're delighted that we were able to meet and exceed your expectations. We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future!

10/10 Fantastiskt

Hitomi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall everything was nice. Room was spacious, not new but very cozy. WiFi is OK. Staff were all friendly, attentive and helpful. I accidentally arrived one day earlier but the check in staff handled it perfectly. Two restaurants in the lobby were nice. Generally the Egyptian cooks well for both traditional dishes and foreign dishes. ATM right at the front door which both foreign currency cash exchange and money withdraws can be done, which is very convenient. Little convenience store, pharmacy are in the lobby or just opposite of the street. A bit far away from main attractions, ie.20mins walk to Luxor temple. Best choice for travelers who are joining local tour with hotel pick up.
Svar från Sonesta St. Geroge Hotel Luxor 17 apr. 2024
Dear Hitomi,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your overall stay and found our facilities and services to your satisfaction.It's wonderful to know that you appreciated the spaciousness and coziness of your room, as well as the friendly and helpful service provided by our staff. We're glad to hear that our team was able to assist you seamlessly, even with unexpected changes to your reservation.We're also pleased that you found our dining options enjoyable, and that you were able to take advantage of the convenient amenities nearby.While we're located a bit away from the main attractions, we're happy to hear that our hotel was still a great choice for your travel needs, especially for those joining local tours with hotel pick-up.Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Luxor!

8/10 Bra

Geraldine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall it was good. But the rooms and the property in general smell too much to cigarette. The staff at the reception weren't kind.
Bodde här 3 nätter i november 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Thank you for taking the time to share your feedback, Geraldine. We're glad to hear that you found your overall experience to be good. However, we apologize for any inconvenience caused by the smell of cigarette smoke in the rooms and throughout the property. We take all guest concerns seriously and will address this issue promptly to ensure a more pleasant environment for all our guests. Additionally, we apologize if the reception staff did not meet your expectations in terms of kindness. We will use your feedback to improve our services and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Okej

Graham

Bodde här 1 natt i oktober 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Graham,Thank you for your review. We appreciate your feedback, as it helps us to continually improve our services and facilities. If you have any specific comments or suggestions on how we can enhance your experience in the future, please feel free to share them with us. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Fantastiskt

Tracy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a very relaxing and enjoyable stay. So much so that i already booked a few more nights. All staff were kind, courteous and very helpful.
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Tracy,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your stay was relaxing and enjoyable, and it means a lot to us that you have already booked additional nights with us.Your kind words about our staff's kindness, courtesy, and helpfulness are truly appreciated. Providing excellent service is our top priority, and we are delighted that we were able to exceed your expectations.We look forward to welcoming you back for your upcoming stay, and we are committed to ensuring that each visit with us is just as wonderful as the last.

10/10 Fantastiskt

Todd

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very pleasant and accommodating
Bodde här 2 nätter i oktober 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Todd,Thank you for taking the time to leave us a 5-star review on Expedia. We are delighted to hear that you had a pleasant experience during your stay with us and that our staff were able to accommodate your needs.Providing exceptional service is our top priority, and we are pleased to know that our team members made your stay enjoyable and comfortable.We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding experience in the future.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Guest,Thank you for your perfect score and kind review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we're delighted to know that we succeeded in meeting your expectations.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future!

10/10 Fantastiskt

Rafik

Perfect !
Juste magnifique ! vous allez vous sentir dans un vrai 5* ! Nardine et Hani seront la pour vous ! tout était parfait, vraiment rien à dire
Bodde här 2 nätter i september 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Cher Rafik,Un grand merci pour votre superbe évaluation et vos aimables paroles ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été une expérience aussi agréable et que vous avez apprécié notre service de qualité. Il est toujours gratifiant pour nous de savoir que nos clients se sentent comme chez eux et profitent pleinement de leur séjour.Nous transmettrons vos compliments à Nardine et Hani pour leur service exceptionnel. Votre satisfaction est notre priorité absolue, et nous sommes ravis d'avoir pu vous offrir une expérience mémorable.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche et de vous offrir une autre expérience 5 étoiles.Cordialement,

10/10 Fantastiskt

Doreen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
FABULOUS HOTEL
We loved everything about this hotel: it is central and despite the fact that it can be extremely busy, it is efficient and never chaotic. It is beautiful in every respect and the room was amazing. The view from the breakfast room is to die for. Although there are building renovations close to the pool are, I would not have known about it if I did not actually go there. Wifi is shaky but the hotel is generous in their allocation and responsiveness. I was disappointed by two things though: the dirty table cloths and place-settings so messy in breakfast room (but the food is great) and Italian restaurant (where the food is awful). Still an absolutely superb hotel!
Bodde här 1 natt i september 2023
Svar från Hotel Management Team 19 okt. 2023
Dear valued guest,Thank you for sharing your feedback about your stay at our hotel. We're thrilled to hear that you loved everything about the hotel, from its central location to the beautiful room and amazing views. We appreciate your understanding regarding the building renovations and the efforts to provide good WiFi connectivity.Your feedback about the table cloths and place-settings in the breakfast room and Italian restaurant is valuable, and we will certainly review this with our team to make improvements.We look forward to welcoming you back to our superb hotel on your next visit.Best regards,Hotel Management Team

10/10 Fantastiskt

Flora

Very nice and clean hotel and has very responsible staff.
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management Team 19 okt. 2023
Dear valued guest,Thank you for your positive feedback about our hotel and staff. We're delighted to hear that you found our hotel very nice and clean, and our staff responsible. Your kind words are appreciated, and we hope to welcome you back for another great stay in the future.Best regards,Hotel Management Team

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very happy and helpful especially Nadine in customer realations If you take the city side you will hear all the noise because the double glazer windows don't seal
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management Team 19 okt. 2023
Dear valued guest,Thank you for sharing your feedback about your stay. We're delighted to hear that our staff, particularly Nadine in customer relations, were happy and helpful during your visit. We appreciate your feedback about the noise from the city side, and we will consider it for possible improvements. If you have any further comments or suggestions, please feel free to share. We hope to welcome you back for another enjoyable stay in the future.Best regards,Hotel Management Team

10/10 Fantastiskt

Xavier

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Xavier,Thank you so much for your perfect score and glowing review! We're thrilled to hear that you had such an excellent experience during your stay with us. Providing top-notch service and ensuring our guests have a memorable stay are our top priorities, and we're delighted to know that we succeeded in meeting your expectations.Your feedback means the world to us, and we truly appreciate your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic experience in the future!

8/10 Bra

DEREK

Bodde här 3 nätter i oktober 2023
Svar från Sonesta St. Geroge Hotel Luxor 18 apr. 2024
Dear Derek,Thank you for taking the time to leave us a review on Hotels.com. We're glad to hear that you had a positive experience during your stay with us. However, we also noticed that there might have been some areas where we could improve, as reflected in your score.Your feedback is valuable to us, and we would love to hear more about your experience and any suggestions you may have for us to enhance our services. Our goal is to ensure that all of our guests have a comfortable and enjoyable stay, so please feel free to share any specific comments or concerns with us.We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Bra

Ronald Jason

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel. Staff was very nice, Wi-Fi was spotty at best but don’t let that be the deal breaker.
Bodde här 1 natt i september 2023
Svar från Hotel Management Team 19 okt. 2023
Dear valued guest,Thank you for taking the time to share your feedback about your stay. We're pleased to hear that you found our hotel very nice and appreciated the friendly staff. We apologize for any inconveniences you may have experienced with the Wi-Fi. Your comments are valuable, and we'll work to improve this aspect. If you have any further insights or suggestions, please don't hesitate to share them. We hope to welcome you back for another pleasant stay in the future.Best regards,Hotel Management Team

10/10 Fantastiskt

Soumen

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a lovely stay. We got upgrade to prestigious suite and the suite was fabulous. The location is also good. So, overall, fantastic stay.
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management Team 19 okt. 2023
Dear valued guest,Thank you for sharing your feedback. We are delighted to hear that you had a lovely stay and enjoyed the prestigious suite. Your satisfaction is our priority, and we appreciate your positive comments. If you have any more details or suggestions to provide about your experience, please feel free to share them. We hope to have the pleasure of welcoming you back to the hotel in the future.Best regards,Hotel Management Team