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Recensioner av Bella Vista Hotel & Suites

3.5 out of 5
Bella Vista Hotel & Suites
2900 Candlers Mountain Rd, Lynchburg, VA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 470 av 1002 recensioner" "
8 - Bra i betyg. 290 av 1002 recensioner" "
6 - Okej i betyg. 134 av 1002 recensioner" "
4 - Dåligt i betyg. 69 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1002 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Breeann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Linda 18 maj 2024
Breeann, Thanks for the feedback

8/10 Bra

Tina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The attention to detail in the decor and colors were outstanding, but I do think it could have been a little more clean in the room and breakfast area. The continental breakfast was okay..could have been more of a selection. Overall, it was a good pick for the night.
Bodde här 1 natt i maj 2024
Svar från Linda 11 maj 2024
Tina, thanks for the feedback

2/10 Väldigt dåligt

Judy

Reste med familjen
Nothing at all
Bodde här 1 natt i maj 2024
Svar från Linda 11 maj 2024
Thanks for the feedback

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Breakfast was not very good. Each day the food was never restocked food undercooked. The hotel walls were very thin, noisy.
Bodde här 2 nätter i maj 2024
Svar från Cheryl T, 11 maj 2024
Michelle thank you for your feedback. We appreciate your comments so that we are able to improve. Very sorry that breakfast was not enjoyable as expected.

10/10 Fantastiskt

Hannah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was great! Loved the feel of the hotel. It felt very clean and airy. Our only complaint is that the pool was COLD. We were very excited to swim but it was too cold in the indoor pool. Otherwise, it was a really great stay!
Bodde här 1 natt i maj 2024
Svar från Linda 10 maj 2024
Hannah, thank you for staying with us . Thank you for the feed back

8/10 Bra

Joshua

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff was kind and engaging.
Bodde här 1 natt i maj 2024
Svar från Linda 7 maj 2024
Joshua, thanks for the feed back

8/10 Bra

Matthew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a delightful hotel. Great staff and breakfast. The only thing I could ask for is more pillows on the beds.
Bodde här 2 nätter i april 2024
Svar från Linda 8 apr. 2024
Matthew thanks for the feedback.

10/10 Fantastiskt

Leigh

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Our family had a wonderful stay at Bella Vista. The breakfast was fantastic! The staff was pleasant and helpful.
Bodde här 1 natt i april 2024
Svar från Cheryl T, 6 apr. 2024
Thanks Leigh for the wonderful review! Hope to see you next time you are in Lynchburg.

10/10 Fantastiskt

Buddy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Linda 21 mars 2024
Hello Buddy, we are glad you enjoyed yourstay. Thanks for the feedback.

10/10 Fantastiskt

Jordan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place for us to stay for a hockey tournament! Beautiful inside and very clean
Bodde här 1 natt i december 2023
Svar från Linda 14 mars 2024
Jordan I'm glad you like the Hotel and thanks for the feedback

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel is going thru extensive renovations. No noise but no real amenities. Restaurant only serves buffet breakfast which is set out and left. The first days in our stay my husband and I didn’t encounter another guest. It was like deserted. We wanted to switch to a suite but were told they were full. Strange cause our car was the only one in the parking lot other than the workers. We chose this hotel because we stayed there 15ish years ago when it was the kirkley. And a lot has changed. As of right now there is no bar, no soda machine or anywhere in the hotel to get a snack after breakfast ends at 11am. The room we were given was spacious to the point of being sparse. No art on the walls. A area where curtains should go but no curtains just blinds. The room seemed so empty that the bathroom being so small that I could put my feet up on the tub as I sat on the toilet AND brush my teeth in the sink at the same time was comical if it wasn’t so claustrophobic. The staff were awesome and the bed was very comfortable. I’m sure once it’s completed it will be great. So far the renovations seem very “trendy”.
Bodde här 3 nätter i februari 2024
Svar från Linda 6 feb. 2024
Lisa we appreciate your feedback.

10/10 Fantastiskt

jilly

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and beautifully put together, my daughter was impressed
Bodde här 1 natt i januari 2024
Svar från Linda 6 feb. 2024
Jilly, thanks for the feedback and tell your daughter that we are glad we impressed her and come back to see us

4/10 Dåligt

Karl

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
First time staying here. Sadly the cons outweigh the pros. The staff was friendly and helpful. The lobby and the common areas were very nicely decorated and clean. The room itself was very spacious and the bath towels were very large. Everything else is a con. Although the room was large it was missing a full length mirror and the furniture felt too small for the room, including the TV. The refrigerator in the dresser was too large and the door wouldn’t close. The beds were extremely uncomfortable, one step above sleeping on the floor. In addition the beds have a metal frame that makes a loud noise if you accidentally kick it, which was great when someone got up to go to the bathroom in the middle of the night. One of the comforters also had stains on it. Although there was a physical vent in the bathroom it was not connected to anything and therefore didn’t turn on. The lobby had no water or coffee/tea set up except for breakfast time. The breakfast was very limited, which wasn’t so bad, except the juices were watered down. The gym also had no water. I’m not sure if they are still under construction but there were signs that things were incomplete such as a large tarp hanging in the eating area. Finally, the wifi was barely usable.
Bodde här 2 nätter i januari 2024
Svar från Kearra 29 jan. 2024
Thank you Mr. Suter for your feed back and we take your concerns very serious. We hope to see you back again.

10/10 Fantastiskt

DEBORAH, LYNCHBURG

Gillade: Renlighet och personal och service
Could not get in three rooms because key wouldn’t work!
Svar från Kearra 29 jan. 2024
Deborah thank you for your positive feed back we hope to see you again.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Kearra 29 jan. 2024
Thank you for your positive feed back James we hope to see you soon !

10/10 Fantastiskt

Lori

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Fabulous hotel....BUT
When you walk into the Bella Vista you feel as though you have walked into a five star luxury hotel. The decor is spectacular. Check in was seemless. Linda was very sweet, informative and funny. Our room was spacious and clean. I absolutely loved the decor and amenities. Although the water was cold, the pool was great. I loved that the pool goes from 3 ft to 6ft and is long enough to really swim. Towels on the pool deck would be nice touch. Our problem was the bed. Both, my teen daughter and I, had a miserable night. The mattress is very firm. Too firm!!! I was sore for a couple of days after our stay. After I checked out, I was waiting for my daughter to come back to pick me up. Leah at the front desk was so kind and helpful. I have to add that breakfast the next morning was very good. So much so that my daughter said, "Yep, we are just going to have to bring a mattress topper the next time we come." LOL
Bodde här 1 natt i januari 2024
Svar från Linda 20 jan. 2024
Hello Lori, I'm glad you enjoyed your stay. Please come to use soon. Thanks for the feedback.

10/10 Fantastiskt

Brittany

Bodde här 1 natt i januari 2024
Svar från Cheryl T, 17 jan. 2024
Thank you for the great review Brittany! We appreciated you taking the time to review the Bella Vista Hotel and Suites. Hope to see you again next time in Lynchburg.

10/10 Fantastiskt

Jamie

Bodde här 1 natt i januari 2024
Svar från Cheryl T, 17 jan. 2024
Jamie thanks for the wonderful review! We appreciate your feedback. Hope to see you again soon.

10/10 Fantastiskt

James

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is very nice. The staff was friendly. The amenities were adequate.
Bodde här 2 nätter i januari 2024
Svar från Linda 9 jan. 2024
James, I'm glad you enjoyed your stay with us.Thanks for the feedback.

6/10 Okej

Axl

Reste med familjen
Gillade: Personal och service
The queen size beds seemed to be small, the room was a little dirty, and there was no shower soap or shampoo. The breakfast was decent.
Bodde här 1 natt i januari 2024
Svar från Linda 9 jan. 2024
Axl, thanks for the feedback

6/10 Okej

Pouria

Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Beds were uncomfortable
Bodde här 2 nätter i december 2023
Svar från Linda 9 jan. 2024
Pouria, thanks for the feedback.

8/10 Bra

Pamela

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
We were happy with the hotel overall but there were two VERY disappointed little girls that didn't get to swim. 😔
Bodde här 1 natt i januari 2024
Svar från Linda 9 jan. 2024
Pamela ,thanks for the feedback. Sorry that the pool was during your stay for cleaning.

8/10 Bra

Demond

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Linda 28 dec. 2023
Demond, thanks for the feedback

10/10 Fantastiskt

anthony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome Stay
I appreciate Linda and I forgot the other young lady for being so courteous and recognizing my previous stay and concerns. Both are an asset to your hotel. Very welcoming and friendly. Room was in order this stay. Thank you
Bodde här 1 natt i december 2023
Svar från Linda and Kearra 24 dec. 2023
Anthony, we appreciate your feedback. If there is anything that we can do for you during your stay please don't hesitate to ask . Happy Holidays

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Christmas trees and all decorations outdoors were beautiful and elegant and tastefully designed!! I was able to visit Santa too!!! The rooms were exceptionally clean to where I was not afraid to walk around in bare feet!!! The free breakfast was lacking however.
Bodde här 1 natt i december 2023
Svar från Cheryl T, 22 dec. 2023
Deborah thanks for the wonderful review! Glad you were able to visit Santa and enjoy the Christmas decorations!Will pass along your feedback on breakfast. We hope to have the restaurant open soon.Thank you!

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The receptionists we're always available and smiling
Bodde här 2 nätter i december 2023
Svar från Cheryl T, 22 dec. 2023
Thanks Linda for the great review. Our guest service agent will love to hear they did a great job! Thank you!

8/10 Bra

Veronica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place was clean and well decorated
Bodde här 1 natt i december 2023
Svar från Linda 17 dec. 2023
Thanks Veronica and for the feedback

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Ver friendly staff. Place was decorated amazingly for Christmas. Good value for sure.
Bodde här 1 natt i december 2023
Svar från Linda 16 dec. 2023
Hello. I'm glad you enjoyed your stay and the decorations Thanks for the feedback.

10/10 Fantastiskt

Carrie

Bodde här 1 natt i december 2023
Svar från Cheryl T, 14 dec. 2023
Carrie thank you for your wonderful review! Thanks for staying with us at the Bella Vista Hotel & Suites. Hope you will stay with us again in the future.

8/10 Bra

Robin

Bodde här 1 natt i december 2023
Svar från Linda 12 dec. 2023
Robin, Thanks for staying with us and thanks for the feedback

6/10 Okej

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Linda 12 dec. 2023
Joseph, Thanks for staying with us and thanks for the feedback.

8/10 Bra

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was very close to LU and a good stay for the price. Hotel was remodeled but you could still tell it was an older facility. Rooms were large, clean and decorated nicely. Good price for an overnight stay.
Bodde här 1 natt i december 2023
Svar från Cheryl T, 11 dec. 2023
Hey Jonathan thanks for your great review and providing your feed back. Hope we will see you again soon!

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the feel of the hotel. Very clean and inviting. Great breakfast!!!!
Bodde här 1 natt i december 2023
Svar från Cheryl T, 11 dec. 2023
Sarah thank you for the great review! Glad you enjoyed breakfast and your time at the Bella Vista Hotel & Suites. Come again soon.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Poor service from staff
For over an hour a family and a large party blasted music loudly with their door open and their kids running around while they kept yelling down the hall at them. The staff clearly knew the party because they were also hanging out with them in the lobby. Mind you this was from 10 to 11 pm and nobody on staff addressed this issue. We finally decided to leave at 1115 pm and drive over an hour home because of how loud it was. Even when we walked out the front door i could hear the music from the other end of the hotel. Last time staying here ever.
Bodde här 1 natt i december 2023
Svar från Cheryl T, 11 dec. 2023
Anonymous thank you for providing your feedback on your recent stay. Clearly we didn't provide you with a great experience. I will be retraining the guest service agents for handling noise complains so this doesn't happen again. Would love to speak about your recent stay. Please call me 434-237-6333.

8/10 Bra

Shanta

Bodde här 1 natt i december 2023
Svar från Cheryl T, 11 dec. 2023
Shanta thanks for taken the time to provide your feedback and give us a great review! Hope to see you again soon.

10/10 Fantastiskt

Amy

Bodde här 1 natt i december 2023
Svar från Linda 4 jan. 2024
Amy , thanks for the feedback

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel
Very nice hotel. Would stay again.
Bodde här 1 natt i december 2023
Svar från Cheryl T, 8 dec. 2023
Thank you so much for the wonderful review! Hope to see you again soon!

10/10 Fantastiskt

Junior Francois, Columbia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect
Bodde här 3 nätter i november 2023
Svar från Cheryl T, 8 dec. 2023
Thanks Junior Francois for the great review! Glad you had a perfect stay! Looking forward to seeing you again.

6/10 Okej

Judy

Gillade: Bekvämligheter
The room was not available at checkin. The room was available at 6pm.
Svar från Linda 9 feb. 2024
Judy I see that your stay was in November of 2023. Sorry that room wasn't ready at check in but please come back and stay with us again things as changed now at the hotel.

2/10 Väldigt dåligt

Amanda

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel hires and protects their thief employees
November 4 , 2023 around 12:30 pm we checked (myself , wife and son) into the Bella vista hotel for one night stay. we had left to attend my son's football game and returned tot he hotel around 4:30 pm. We all had settled into the hotel room I emptied my pockets which included a pocket flashlight, wallet and folded bills of cash which was the amount of 1200 dollars on the dresser next the tv, along with my sunglasses and cigarettes' and lights. I then took and shower and changed clothes, then picked up my sunglasses, lighter and cigarettes' and exited the room to smoke a cigarette at the designated smoking area in front of the building. my wife and son also left the room about 1 minute after me to go down to the front desk to ask for more towels and go out to my vehicle and grab some more of our belongings. We then returned to the room and noticed some had entered the room and dropped off the towels we requested in the bathroom, which was in the back of the main bedroom. after about a half hour passes of waiting on a uber to pick us up, I then realized my money was no longer on the dresser where i had left it. We searched the room and we couldn't find it anywhere to make sure we were not mistaken about the money being stolen from the room. my wife went tot he front desk and told the receptionist what had happened and was meet with the shift supervisor. the supervisor then had an attitude with my wife and explained that has never happened. when then called the police to file
Bodde här 1 natt i november 2023

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean comfortable rooms staff very friendly and helpful
Bodde här 2 nätter i november 2023
Svar från Linda 5 dec. 2023
William, thanks for the feedback

10/10 Fantastiskt

Jacob

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff
Bodde här 1 natt i december 2023
Svar från Linda 5 dec. 2023
Jacob , thanks for the feedback

6/10 Okej

Brian, Brunswick

Affärsresenär
Gillade inte: Bekvämligheter
Restaurant was shut down, breakfast buffet was ok but scattered around and the worst part was the pool was ice cold. Rooms were ok but the caulking looked amateur at best. Basically this is a motel with lipstick on a pig. would not stay here again
Bodde här 2 nätter i november 2023
Svar från Linda 30 nov. 2023
Brian, thanks for the feedback

8/10 Bra

Terri

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoy staying at Bella Vista. The staff are very friendly and accommodating, especially Linda. There are a few improvements they could make that would change my rating to excellent like, creating better sound barriers through the room doors, cleaning the water up in the pool area, putting a mattress topper on the beds so they don't feel so firm, and putting a full length mirror in the rooms. In spite of those improvements, though, I would/will DEFINITELY stay there again. I look forward to seeing the continued renovations. Keep up the good work, Bella Vista. Don't get comfortable with just being a "good" hotel. There's potential for GREAT!
Bodde här 1 natt i november 2023
Svar från Cheryl T, 29 nov. 2023
Thank you Terri for the great review. The staff here loves to hear that they did a great job so will be passing your comment along to them. We appreciated your feedback on your improvement ideas I will also be passing those along as well. Look forward to your next stay!

10/10 Fantastiskt

Tamara

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice Rooms
Bodde här 2 nätter i november 2023
Svar från Cheryl T, 28 nov. 2023
Tamara thank you for taking the time to give the Bella Vista & Suites a great review! Glad you enjoyed your stay!

10/10 Fantastiskt

Christine

Reste med familj och småbarn, Reste med familjen
Great stay (as usual). Breakfast was amazing.
Bodde här 3 nätter i november 2023
Svar från Cheryl T, 28 nov. 2023
Christine thanks for the wonderful review. Glad to have you stay with us again!

10/10 Fantastiskt

Nicole

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was tremendous . So kind and attentive. The hotel just went through a renovation . It’s very pretty . The restaurant/bar area is still not open as of November 2023. It’s expected to be back open in December . The only minor call outs would be the coffee (not great ) and the bed bases are made of a hollow metal . You constantly accidentally kick it. It bangs like a gong . Overall a GREAT value .
Bodde här 3 nätter i november 2023
Svar från Cheryl T, 28 nov. 2023
Thanks Nicole for the great review and wonderful comments on our staff. They love to hear that they are doing a good job. Thanks for feed back on coffee I will pass along. I do know what you are talking about with the bed bases however I do like the idea that items can't be hiding under the bed. Look forward to seeing you again!

8/10 Bra

Edythe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good price
Bodde här 1 natt i november 2023
Svar från Cheryl T, 28 nov. 2023
Thanks Edythe for the great review and your feedback! Hope we see you again next time you are in Lynchburg.

4/10 Dåligt

Erika

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
At 7 pm there was no hit lot neither in the tub nor wash basin. Tried calling the reception and phone didn’t work. Called from private phone line and the receptionist indicated to run bath tub water for 15 minutes. Did that and never worked. That was the disappointing matter. The receptionist was very courteous. Everything else was very good but no hot water after a long trip was disappointing.
Bodde här 1 natt i november 2023
Svar från Linda 22 nov. 2023
Erika, we took care of the water issue and you had hot water that morning. Sorry for the inconvenience

8/10 Bra

Dallas, Greenville

Gillade: Renlighet och personal och service
Overall this hotel is fine. They are remodeling it but my room was very bare, the bed was uncomfortable and they only offer PlutoTV so no real tv. I think the hotel is fine as a 2/3 star hotel.
Bodde här 2 nätter i november 2023
Svar från Linda 20 nov. 2023
Dallas , We do have regular tv as well. If you decide to come back to stay with us please ask the front desk how to go to regular tv channels. Thank you for your feedback.