Hotell nära MSC Forsyth Center Galleries

“Friendly staff, good restaurants, very pleasant stay”

“The location was good and the hotel had interesting decor and design. All staff that we came in contact with were very nice. Be aware that the pet fee is $75 per pet. So we spent $150 for 1 night 2 small potty trained non shedding dogs. We got room service and the meal was very good. They also added a "destination fee" of $18 Per room. I guess for the pool that we did not use. I always think it is shady when these fees are not just listed as part of the price. ”

“Staff was excellent. Chris”

“We had high hopes for this hotel based on previous experience with Valencia Hotels.. BUT- Monday night no working AC called the desk 3 times no answer, next morning get a call that they were trying to locate a leak making the ac not work like it should. We had to go buy a fan, room was so hot and humid that the carpet felt wet. They had construction on the 3rd floor. No biggie other than the fact there was “no room” to move us to. Heard another guest complain and get moved rooms. Just...

“Very loud ac and ventilation. Breakfast is a joke by international measure, but standard for US”

“Most of the staff was very friendly & helpful. The bar doesn't display the alcohol bottles so customers don't realize the bar serves it. Our bartender needs training on hospitality associated with customer service. Being more attentive to the customers & not sitting in a booth on their phone. They should at least try to show they are happy to be there. Parts of the hotel appears to be under construction. The ceiling was exposed concrete & you could see the electrical conduit. The light fixtures...

“Staff was very friendly and accommodating. Room was clean”

“The building is old and the rooms are not updated. But the interior garden is beautiful and the BF is absolutely fabulous. Good value for the price. ”

“The room was okay. The bathroom light kept flickering which was extremely annoying, the tissues in the holder were all damp and the room was sub-par ”

“The rooms were nice, but during my day the hote was under renovations and I work at night and was unable to sleep due to the construction going on during the day.”

“Easy check in process”

“Very good rooms”

“Åt enkel middag på hotellet och det var tyvärr bland det värsta jag ätit. Frukosten va däremot topp.”

“👍”

“Room was dirty, garbage in room when we arrived, beds not made, no toilet paper and yes we saw bugs! My son and I went for Aggie day and when we return we will not stay there! YUCK!”

“This place only has one door and one door out the two side doors don’t work. Their breakfast is kind of Janky. It’s just cereal and you got some nasty coffee. The people here are really nice. I am. I did appreciate having kind people who you know didn’t give us too much of a hard time, I had to be on the bottom floor because of my dog I like to be up on you know the above floors, but I have a service animal and so she can’t. I guess go up on the top floor, but you know service animals are...

“I only gave four stars for the last two as they are undergoing renovations however the staff is friendly and the manager/owner is fair and he does go above and beyond for his guests. It is good for the price and the location is very convenient to many restaurants ,retailers, and entertainment and recreation.”