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Recensioner av Sarova Mara Game Camp

5 out of 5
Sarova Mara Game Camp
Valley Road, C12, Maasai Mara

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 12 av 16 recensioner" "
8 - Bra i betyg. 2 av 16 recensioner" "
6 - Okej i betyg. 2 av 16 recensioner" "
4 - Dåligt i betyg. 0 av 16 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 16 recensioner" "

9,4/10

Renlighet

9,8/10

Personal och service

8,4/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Silvia

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Experiência Incrível.
O local é lindo e a estrutura maravilhosa. A comida super variada e sempre te perguntam se falta alguma coisa. O meu quarto era lindo, super espaçoso, com bela varanda de frente para o lago. Piscina muito gostosa. Atendimento impecável. Queríamos sair às 6 da manhã para começar o safari. O café da manhã estava pronto e fizeram lunch box para nós e também para o motorista. Super recomendo.Melhor acho que é impossível.
Bodde här 3 nätter i januari 2022
Svar från LM 28 jan. 2022
Dear Silvia, Greetings from Sarova Mara! Thank you for taking time out to share an appraisal of your recent experience with us. With a mission to provide superior customer service, we take pride in engaging with our valued guests while providing them with Sarova's unique offerings and we are delighted to learn that we lived up to this service promise. We will share your compliments with the team to whom they will be a great source of inspiration. Thank you for your recommendation and we hope to get another opportunity to host you in future. Yours Sincerely, Nicholas Maina. Lodge Manager.

10/10 Fantastiskt

Laila

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel had the best time ever here. Location inside Masaai Mara is perfect in a place with lots of animals around and the cheetah Brothers&lions regularly are seen close to the hotel. Masaai Mara is definitely a prime safari destination with the best game viewing and nature around. The "tents" are luxury rooms with a very nice private deck space and ensuite bathroom. Matrasses a bit hard but that's Kenya standard, they will give you extra blankets to soften the matras when needed so no worries. Big pool(unheated), many activities and every night a show or something else to experience like traditional Mara dance. The hotel is good wheelchair accessible and they have a adapted tent&toilet. The food served in the restaurant is excellent very high quality and many choices, you can taste they grow their own vegetables. Nice live music during dinner and indoor and outdoor seating. The private outdoor dinner is a must when celebrating a special occasion we will never forget ❤️ They also make nice lunch boxes for free on request if you ask the night before so you can stay in Mara all day without having to go back for lunch. The thing this hotel makes exceptional is their wonderful staff and there efforts to make you feel at home. Always friendly, happy and trying to make your day better. From the hot water bottles in your bed placed during dinner, to helping you with whatever you need or a happy talk nothing is unpossible. We will definitely recommend this hotel it's a experien
Bodde här 3 nätter i september 2021
Svar från LM 13 sep. 2021
Dear Laila , Greetings from Sarova Mara, Thank you for sparing time to share feedback from your recent experience with us. We are honored that you gave us an opportunity to engage with you and It delights us to note that your experience was exceptional. We appreciate your compliments on our location, accommodation style, cuisine and customer service. Our team is excited to learn of their positive contribution to your experience. It will be our pleasure to welcome you back on your next stay. Yours Sincerely, Nicholas Maina. Lodge Manager.

6/10 Okej

Anita, Washington DC

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, clean rooms but photos looked a bit more spectacular and this is most definitely not a 5 star hotel. The food was disappointing. Coffee was sour, which led me to notice the pot was frequently dirty with old coffee stains at the rim. Bread station was not fresh, pretty stale. I wish the hotel would enforce etiquette - Chinese guests were inconsiderate and frequently hogged all the food stations. Water in this hotel is NOT potable. They give you 2 tiny bottles per day and force you to buy exceptionally overpriced water at each meal. Take large bottled water with you to the camp, though it is apparently not permissible to bring outside water to the restaurant. Staff is overall very polite and helpful. Beware of Masai people who haggle you for overpriced items, even at the hotel. If you visit their village which is nearby, they charge you $25 USD per person. Politely we declined to buy their trinkets and said we didn’t have cash. After giving us a 1 hour showing of their village and how they are against any modern technology, they told us they take Visa or MasterCard at their village market. Bahaha. If you take a Balloon Safari which you can book at the hotel - negotiate the price. They seem to charge Americans more for everything which is pretty irritating. We found out that people in our Balloon Safari paid less than we did. Not cool.
Bodde här 3 nätter i januari 2020

6/10 Okej

Verifierad resenär

Reste i grupp, Reste med familjen
The tent itself was very dirty and service was slow
Bodde här 2 nätter i december 2019

8/10 Bra

Marianne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2019
Svar från Duncun Mwangi 23 dec. 2019
Dear Marianne, Thank you for your high score of our services and for the support shown by making us your preferred safari partner. We look forward to hosting you again.

8/10 Bra

Gene, Blue Ridge Tx

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
massai presentations very good,service at restaurant very good
Bodde här 1 natt i december 2019
Svar från Duncun Mwangi 13 dec. 2019
Dear Gene, Thank you for choosing to stay with us during your recent visit to Masai Mara National Reserve and for the time taken to share your feedback with us. We look forward to hosting you again in the future.

10/10 Fantastiskt

Catherine, New York

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is a dream. Best place to stay in Masai Mara hands down. And possibly one of my fav places I've ever stayed in the world. Service is top notch. Staff makes you feel like you're family which makes it that much more special. Wish I could stay at least a week to soak in all the healing, peaceful, calming vibes.
Bodde här 3 nätter i maj 2019
Svar från Duncun Mwangi 23 dec. 2019
Dear Catherine, Thank you for making Sarova Mara Game Camp your preferred safari partner during your recent visit to Masai Mara National Reserve. We are honored by your choice and delighted to read your review. We look forward to hosting you again in the not distant future.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property and staff! Felt like our home away from home immediately. Would highly recommend.
Bodde här 2 nätter i mars 2019
Svar från Duncun Mwangi 23 dec. 2019
Dear Guest, Thank you for your support and patronage of Sarova Mara Game Camp. We are delighted to learn that you enjoyed your time with us and highly appreciate your high recommendation. Looking forward to hosting you again in the not distant future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sarova Mara Solo Stay
I had an amazing stay at Sarova Mara Game Camp which is just inside the Sekenani Gate. The service from the moment I entered Reception to the time I left was simply superb. The accommodation was very clean, comfortable and well stocked with toiletries and furnishings and the restaurant provided a wide range of quality food at each meal. Highly recommended and one I definitely plan to revisit
Bodde här 2 nätter i mars 2018
Svar från Duncun Mwangi 23 dec. 2019
Dear Guest, Thank you for your support and patronage of Sarova Mara Game Camp and for making us your safari partner. We are delighted to learn that you enjoyed your time with us. We appreciate your confidence in our services and equally eager looking forward to hosting you again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Unforgettable
Amazing and beautiful stay at Sarova Pros: Staff is super friendly and well trained. Food is good, lots of variety. Nice pool area. Good wifi. I also need to mention our guides Edward and Tony who were superb! Cons: Not really a con and at no fault of Sarova but fly's and insects so be prepared
Bodde här 3 nätter i januari 2018

10/10 Fantastiskt

amrita

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding stay!
We had an amazing time at Sarova properties in Kenya. Sarova Mara Game camp was amazing too. Excellent staff, outstanding food and amazingly warm stay. Special shoutout to Martin, James, Kevin, Gilbert, Abel, Joseph, Grace and all others...would love to come back soon.

10/10 Fantastiskt

sultan, uae

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
BEWARE OF $75 Per Person Per Game Drive EXTRA.
Good hotel with friendly staff. Unfortunately as we checked out and reached the jeep to take us to the airport (extra $45 pp) the receptionist came running claiming EXTRA payment of $75 pp per game drive. This was not stated anywhere nor were we informed at any point. This was sad end to an otherwise good experience.

10/10 Fantastiskt

alejandro, caracas, venezuela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice game camp
The hotel is right in the heart of the Masai Mara. The location and staff are amazing. It was an spectacular vacation

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Adventurous location with excellent facilities.
The camp is located inside the national park. You can hear animals howling in the night. Gives you a feeling as if you are among the animals. But with security. The camp itself looks beautiful.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Safari
We received excellent service throughout our stay. We communicated with the lodge via email to arrange our booking and received prompt feedback and they even helped us in coordinating our transport / safari package. Amazing trip!!!!

10/10 Fantastiskt

Ellen, Accra, Ghana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A 5-Star Camp!
A friend and I enjoyed a wonderful 3 days at the Sarova Mara. Its more of a resort than a game camp. The service, food, setting was all great. Our tent was very comfortable. We had a great safari guide, named Ken, who managed to get us up close and personal(?!) with everything we wanted to see. A champagne breakfast in the garden on our last day there was the icing on the cake. The one thing I would caution future travellers against doing is the cultural excursion to the Masai village. It was not pleasant, and the pressure to buy their trinkets was unbearable.
Sunset