Dear Jean, Thank you so much for your review. I am delighted to see that your overall stay was wonderful and you were able to experience the charm and beauty of our property. Thank you as well for your candid remarks regarding our property. We are constantly working to improve our product. We are currently in the process of upgrading our rooms and I am certain you will enjoy our hotel even more on your next stay. I do hope next time you visit you will consider giving us another opportunity to prove our hospitality. Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

Dear Sven Thomas, Thank you very much for your valuable comments. I am pleased to learn that you had an enjoyable experience with us. On behalf of the Belmond Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. We also duly took notice of your candid remarks regarding our Food and Beverage operation so that all the points you mentioned will be promptly addressed. We all look forward to welcoming you back in a not too distant future. Best regards, Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

Dear Stefan, Thank you very much for your valuable comments. I am pleased to learn that you had an enjoyable experience with us. On behalf of the Belmond Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. We all look forward to welcoming you back in a not too distant future. Best regards, Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

Bästa Anders, Stort tack för ert besök och för era värdefulla kommentarer. Vi är glada att höra ni uppskattade er vistelse och vill än en gång tacka er för ert besök och att ni har valt att dela med er av er erfarenhet. Vi ser fram emot att välkomna dig tillbaka till Belmond Reids palats. Med vänliga hälsningar, Ciriaco Campus General Manager Belmond Reid Palace Madeira

Dear guest, Thank you so much for your review. I am delighted to see that your overall stay was wonderful and you were able to experience the charm and beauty of our property. Thank you as well for your candid remarks regarding your dining experiences. Service is our top priority and your feedback is very valuable in helping us to pinpoint deficiencies. I do hope next time you visit you will consider giving us another opportunity to prove our hospitality. Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

Dear Magnus, Thanks a lot for your renewed preference. I would like to thank you very much for taking the time for sharing your review, and above all I would like to thank you, also on behalf of all the Belmond Reid's Palace Team for the words of vote you reserved to us. These type of comments are indeed the greatest motivation and payback for the efforts we undertake to walk the extra mile to satisfy our guests. We all look forward to welcoming you back soon. Best regards, Ciriaco Campus General Manager Belmond Reid’s Palace Madeira

Dear Mr. Andrey,Thank you very much for taking the time for writing your feedback.We do thank you for having chosen our Reid's Palace, and we are glad to understand that we have been able to meet your expectations.Receiving comments like yours, is the right payback for what we do, and motivates us to do our utmost to satisfy our valued customers.We hope to have the opportunity to welcome you back to our pink palace, possibly soon.

Dear Mrs Beverley Ann,Thank you very much for your kind review and for visiting us once more.It is a pleasure to read that you thoroughly enjoyed your stay with us and we thank you, as well, for your fantastic feedback regarding our team and food.We look forward to welcoming you back to Reid's Palace.Warm regards,Ciriaco CampusGeneral ManagerReid’s Palace a Belmond HotelMadeira

Dear Mr Thomas,Thank you so much for taking the time to share your review. I am pleased to understand that you overall enjoyed your stay with us, and I would like to take this opportunity to pass on all our appreciation for having chosen our hotel. We all hope to have the pleasure of welcoming you back soon to Reid's Palace.Ciriaco CampusGeneral ManagerReid's Palacea Belmond HotelMadeira

Lieber Herr Gilles,Vielen Dank, dass Sie unser Hotel für Ihren Aufenthalt gewählt haben, und für Ihre netten Worte.Wir waren von Ihren lieben Kommentaren sehr verzaubert. Durch diese Art von Feedback finden wir weiterhin die Leidenschaft und Motivation, jeden Tag die Extrameile zu gehen und zu versuchen, unseren geschätzten Kunden ein unvergessliches Erlebnis zu bieten.Wir hoffen, Sie in nicht allzu ferner Zukunft wieder im Reid’s Palace begrüßen zu dürfen.Vielen Dank und schöne GrüßeCiriaco CampusGeneraldirektorREID'S PALACEa Belmond HotelMadeira

Dear Martin D,Thank you very much for evaluating our hotel. On behalf of the Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. We all look forward to welcoming you back in the near future.Best regards,Ciriaco CampusGeneral ManagerReid’s Palacea Belmond HotelMadeira

Dear Anthony Daniel,Thank you very much for evaluating our hotel. On behalf of the Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. We all look forward to welcoming you back soon.Best regards,Ciriaco CampusGeneral ManagerReid’s Palacea Belmond HotelMadeira

Dear Roger,Thank you very much for evaluating our hotel. On behalf of the Reid's Palace team, I would like to extend our appreciation for visiting us and for sharing your experience. We all look forward to welcoming you back in the not-too-distant future.Best regards,Ciriaco CampusGeneral ManagerReid’s Palacea Belmond HotelMadeira

Dear Mrs Marina,Thank you very much for visiting us and for your nice comments, we are glad that your stay was an enjoyable one.I am delighted to read that you enjoyed our food, service and atmosphere.We hope to have the opportunity to welcome you back possibly soon.Kindest regards, Ciriaco CampusGeneral ManagerReid’s PalaceA Belmond HotelMadeira

Dear Mr. James Freeland,Thank you very much for choosing Reid's Palace and for writing this review.We are glad that you found our hotel to be spacious, relaxed and friendly.We hope that we have the pleasure of welcoming you back soon!Best regards,Ciriaco CampusGeneral ManagerReid's PalaceA Belmond HotelMadeira

Dear Stephen,Thank you for visiting Reid's Palace in Madeira and for the score you gave us, which means that we were able to meet your expectations.We look forward to welcoming you back in the near future.Best regards