I'd prefer not to complain, because I feel embarrassed that I was a guest if nabiyyallal (saw). The hotel is close to the haram (gate 7), but females have to walk further down to gate 13, if they want to pray. I was not fond of the black mold in the bathroom and the entire time I was there, the bathroom had no face towels. I was told the reason was that they were doing laundry. Also, the iftaar didn't include a wide range of foods. Very limited, so kids sometimes won't find much to it.