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Recensioner av Madinah Hilton

5 out of 5
Madinah Hilton
Oppst Prophet Mosque, King Fahd Str, Madinah, Al Madinah Al Munawarah

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 350 av 675 recensioner" "
8 - Bra i betyg. 177 av 675 recensioner" "
6 - Okej i betyg. 76 av 675 recensioner" "
4 - Dåligt i betyg. 34 av 675 recensioner" "
2 - Väldigt dåligt i betyg. 38 av 675 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Abdisalam

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022

8/10 Bra

kamel, Kista

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra
Bra service,nära haram,frukost mycket bra,rummet bekvämt, städning ok.

10/10 Fantastiskt

Ali

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Proximity to Grand Mosque, stylish design and excellent service
Bodde här 1 natt i april 2024
Svar från Mahdi 24 apr. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Haleh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel ,we traveled from Canada . It was very good . At first we were waiting so long for check in , but the room was very nice and clean. Location is great .
Bodde här 3 nätter i februari 2024
Svar från Mahdi 24 apr. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Mahdi 15 mars 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

6/10 Okej

Waqar

Bodde här 5 nätter i februari 2024
Svar från Mahdi 11 mars 2024
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

6/10 Okej

MUSTAFA, Istanbul

Gillade: Personal och service och boendets skick och faciliteter
Average
Bodde här 1 natt i mars 2024
Svar från Taher 6 mars 2024
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

10/10 Fantastiskt

Kawser

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I know I was in one of the most peaceful place on earth. But Hilton continued to extend that tranquility from the Prophet’s mosque to its hotel. Loved it here.
Bodde här 2 nätter i februari 2024
Svar från Taher 4 mars 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

2/10 Väldigt dåligt

Adil

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I book the hotel they show me the room
Bodde här 2 nätter i februari 2024
Svar från Taher 28 feb. 2024
Thank you for taking the time to share your feedback in regard to your stay. We feel sad to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 Fantastiskt

Hoda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staring with food: it was amazing. Everything is cooked well and we didn't need to be worried about getting sick. The people were very nice and we had one waiter at the resturant that was willing to give us anything we needed for food (his name was Ahmed). The room service and the room cleaners did a great job and nothing was dusty or unclean. The stores around the hotel were very convenient and there were more than enough places to shop from for literally anything you may need or want (there are nearby pharmacies and grocery stores as well). Everything was in walking distance and the weather was great as well (we went in February). Definitely reccomend :)
Bodde här 2 nätter i februari 2024
Svar från Taher 24 feb. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 Bra

Sajjad

Bodde här 2 nätter i februari 2024
Svar från Mahdi 21 mars 2024
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

2/10 Väldigt dåligt

Tariq

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Positives: Proximity of location to the Prophet's mosque, and the reception staff was nice and welcoming. Negatives: Although smoking was not allowed inside the property, we still smelled lits of cigarettes from nearby rooms, when complained, nothing was done. The room and toilet were really dirty. The condition of furniture is very old. Thia should not be rated 5 or even 4 stars.
Bodde här 4 nätter i februari 2024
Svar från Taher 24 feb. 2024
Thank you for taking the time to share your feedback in regard to your stay. We feel sad to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 Fantastiskt

Anwer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
!
Bodde här 4 nätter i februari 2024
Svar från Mahdi 11 feb. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

4/10 Dåligt

Sami

Bodde här 1 natt i februari 2024
Svar från Mahdi 21 mars 2024
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

10/10 Fantastiskt

Khatra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Mahdi 3 feb. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Nabeel

Gillade: Renlighet och personal och service
location was grate and near to my visiting plan. not like the parking area very tight and not organized.
Bodde här 2 nätter i januari 2024
Svar från Mahdi 30 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Nahid

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just 3 to 4 minutes walk to Majid Nabvi
Bodde här 6 nätter i januari 2024
Svar från Mahdi 29 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Abdul

Bodde här 1 natt i januari 2024
Svar från Mahdi 26 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Muhammad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service and friendly staff
Stay was excellent.
Bodde här 2 nätter i januari 2024
Svar från Mahdi 21 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

6/10 Okej

HESHAM

Svar från Taher 17 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Inam

Gillade: Bekvämligheter
Bodde här 2 nätter i januari 2024
Svar från Taher 15 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

???

Bodde här 2 nätter i januari 2024
Svar från Taher 15 jan. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

4/10 Dåligt

Idris

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Makkah Hilton
Hotel fo the price we paid was well under expectation, the hotel rooms are tired AC not workinf properly although they sent someone to fix it, but thr hotel is in dire need of refurbishment. The bathroom is in need a complete makeover together with room. The rooms are quite small as well.
Bodde här 2 nätter i december 2023
Svar från Taher 6 jan. 2024
Thank you for taking the time to share your feedback in regard to your stay. We feel sad to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 Fantastiskt

Nidal

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Mahdi 31 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 Bra

mahmoud

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Mahdi 26 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

6/10 Okej

Muhammad

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
For the price that it is charging, it is a very average property. The best thing about the property is the close proximity to the Holy Mosque. Also, booking via Expedia was a nightmare as the hotel emailed me only 12 hours before my arrival, asking me for wire transfer as they could not secure the credit card payment from Expedia. I had to reach out to the hotel personally and it was very difficult to get hold of their reservation department to make sure that they don’t cancel my booking. Expedia wasnt any help is resolving the issue either
Bodde här 5 nätter i december 2023
Svar från Mahdi 19 dec. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We apologize for the inconvenience you experienced with the booking process through Expedia, and we understand your frustration with the hotel's request for a wire transfer.We want to assure you that we take these issues seriously and are working to resolve them as soon as possible. We have spoken to Expedia and they have assured us that they are looking into the matter and will take steps to prevent such issues in the future.In regards to the hotel's policy, we do require a wire transfer for certain bookings, especially when the credit card gets declined. This is to ensure that the payment is secure and that we can confirm the booking successfully. We apologize for any confusion this may have caused and we will make sure to communicate this policy clearly in the future.We appreciate your feedback and we will use it to improve our services. We hope that you will give us another chance to serve you better in the future.Thank you for your understanding.

10/10 Fantastiskt

Mohd

Reste med familjen
Bodde här 3 nätter i december 2023
Svar från Mahdi 15 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

6/10 Okej

Sundas

Gillade: Renlighet och bekvämligheter
Compared to our experience in Makkah hotels, the experience at Hilton was underwhelming. The staff ar reception was less welcoming , less smiles, less enthusiasm and overall less special. Facilities are old and less maintained, breakfast was really good but expensive.
Bodde här 3 nätter i december 2023
Svar från Taher 14 dec. 2023
Thank you for taking the time to share your feedback in regard to your stay. We feel sad to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 Fantastiskt

Salman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to be.
Bodde här 3 nätter i december 2023
Svar från Mahdi 12 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Irum Iqbal

Bodde här 2 nätter i december 2023
Svar från Mahdi 31 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 Bra

Balal

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Svar från Mahdi 15 feb. 2024
Thank you for taking the time to provide us with great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Mahdi 9 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

4/10 Dåligt

Humayun, Edson

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Maintenance is very poor! Strong odor was coming from bathroom!! Housekeeping is very poor!!!
Bodde här 3 nätter i november 2023
Svar från Taher 8 dec. 2023
Thank you for taking the time to share your feedback in regard to your stay. We feel sad to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 Fantastiskt

Mallika

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Mahdi 8 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 Bra

sayed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Better food menu
Bodde här 3 nätter i november 2023
Svar från Mahdi 5 dec. 2023
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

10/10 Fantastiskt

Hanzala

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Amazing Location, Great Service!!
Bodde här 2 nätter i november 2023
Svar från Mahdi 30 nov. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

MD

Gillade: Renlighet, personal och service och boendets skick och faciliteter
thank you
Bodde här 2 nätter i november 2023
Svar från Mahdi 29 nov. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great place to stay in
Bodde här 2 nätter i november 2023
Svar från Mahdi 25 nov. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Mohammad

Bodde här 1 natt i november 2023
Svar från Mahdi 15 dec. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

8/10 Bra

T M

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Mahdi 22 nov. 2023
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.

10/10 Fantastiskt

Mian

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best place to stay at Holy Masjid Medinah 5 min walk to Holy Masjid Haram and best breakfast I ever had
Bodde här 2 nätter i november 2023
Svar från Mahdi 16 nov. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon

10/10 Fantastiskt

Saqab

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Mahdi 31 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

IBRAHIM

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Mahdi 25 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Ahmed

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
we had a good time, staff were very helpful with all requests we had.
Bodde här 6 nätter i oktober 2023
Svar från Mahdi 28 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Nadeem

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location close to the masjid Nabawi. Lots of shopping and food options near by as well.
Bodde här 7 nätter i oktober 2023
Svar från Mahdi 20 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Gulfam

Gillade: Bekvämligheter
Very friendly
Bodde här 2 nätter i oktober 2023
Svar från Mahdi 18 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Masooma

Bodde här 1 natt i oktober 2023
Svar från Taher 16 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

2/10 Väldigt dåligt

Saud

Bodde här 2 nätter i oktober 2023
Svar från Taher 16 okt. 2023
Thank you for taking the time to share your feedback in regards to your stay. We are extremely disappointed to see that we were unable to make your stay comfortable and up to your expectation. All your comments are constructively accepted and valued, and where possible will make the necessary changes in order to fix the issues that can be solved. Looking forward to welcoming you again and to provide you with an exceptional stay.

10/10 Fantastiskt

Asifulla

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Mahdi 28 okt. 2023
Thank you for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.

6/10 Okej

Tawfik, Springfield Gardens

Reste med familjen
Gillade: Personal och service och bekvämligheter
I didn’t like the room
Bodde här 1 natt i oktober 2023
Svar från Taher 12 okt. 2023
We appreciate your feedback! While we are glad that you had a great experience with us, we feel sad to see some of your concerns, and we will let our team know about them. We always work very hard to make sure all of our guests have a pleasant stay. We look forward to hosting you for a better experience.