Hotell i Madisonville

“It was a clean, comfortable stay. My sister and I booked separately. The front desk staff realized this and graciously changed my room to be close to hers without having to be asked.”

“The place was easy to find, the staff was helpful, and the premises was clean and well maintained.”

“It was real nice.”

“The room was not clean. The floors were dirty and the room smelled. The water did not get warm showering. The gutter on the outside of the building was hanging from the roof to the ground.”

“I had checked in and minutes later got a call about a family emergency and had to leave immediately and was denied a refund request. Also I had to switch rooms because the first one the tub was completely stopped up and water just collected in the tub. The first room smelled of mildew. The second room reeked of pot. There was only one towel. I would rather sleep in my car then ever sleep at this hotel.”

“Staff was very helpful. Rooms were clean plenty of parking.”

“Staff was rude the bathroom had no shower curtain and no remote control for the television and the toilet seat was not screwed in properly and the room had no hairdryer or tissue in the dispenser box and they had no toilet paper roll support for the toilet paper roller. I will not stay there again and they should fix the pool in that place so making a place look like a dump.”

“Very helpful staff and property is well cared for, pool was closed”

“This was a perfect retreat during our roadtrip to get away from cities and roads. We already had a good experience with Kentucky parks, and this just confirmed our view. For what you get out of the stay it was not that expensive. There is a small pool with sunchairs, which were at most half occupied. A few minutes walk from the lodges you had a lake with a beach area. There were a lot of families here during the day, but a bit calmer towards the evening. The lodges had a beautiful view of the...

“Everything was ok”

“The staff was friendly and courteous. Rooms were very spacious and clean and bathroom was a 10 on cleanliness as well Great stay for the night,have stayed there on several trips and will continue.”

“Continental breakfast very bad. Ak Always lukewarm Coffee, OJ machine broken, food lukewarm, pool out of service but not divulged until asked , beds not changed, no luggage carts available, no safety bars in tub/shower, no‐slip mats provided, smoking outside of bldg doors entered hallway access to rooms, loud guests slamming doors at 5:30am.”

“By accident, I hit the smoking room button and when I asked to change the room, he told me that it would be more for a non-smoking. The room was disgusting. It smelled worse than a dead ashtray. All my clothes smell like smoke and an ashtray my luggage now smells like an ashtray. I didn’t sleep a wink by the time I was done I felt like throwing up There were toilets sitting outside my room. There’s drug addicts and lowlife everywhere. Please do not stay there. It was awful.”

“Our hotel room looked nothing like the pictures online. It had original red carpet that was so worn it was bare in places. The furniture was all knicked and scratched up. The freezer wasn’t clean, had trash in it, and had ice build up. The shower smelled when you turned on the water. The carpet was dirty, they don’t move furniture and clean behind it. The white door to the outside was so dirty you could see the handprints of previous people who had stayed there and there was a crack so wide when...