Dear Madelene,Thank you for scoring us so high, we promise we will keep providing an excellent service in central Madrid.Regards,chic&basic dot

Hello Catharina,We are so glad to see you happy with our hotel. Thank you so much for your incredible rating! We are feeling glad because of you. We hope to see you soon.Best regards,Front Deskchic&basic dot

Hi Leif,Thank you so much for your review, we are so glad to see you happy with your stay with us. Thank you again for that awesome rating you gave us. We are hoping to see you back soon!Best regards,David Gilchic&basic dot

Hello Fredrika,Thank you so much for your review, we are so glad to see you happy. You were such a nice guest for us too. We are wishing to welcome you back if it is possible.Best regards from chic&basic dot team.

Thank you so much for your review.We hope you come back again.Regards

Dear Bo,Thank you so much for your review. We know that the breakfast might be not that much, but is the concept that we have: without gluten, sugar or additives.Regards,

Thanks for your review. We feel sorry if there were not enough mirrors, we will check that. Also, we are placing glasses in every room. The hotel is brand new, so soon every room will have them. About the shower door, all the rooms have them (except the disable ones, I guess you have that one assigned). If case you come back again, we will assign you a better room. Best regards,

Dear Helene, We are grateful that you loved our design and our facilities! We hope to welcome you really soon. Best regards,

Hi Brian,Thank you so much for your review, we are so glad to see you happy with your stay, facilities and location. Also, thanks for the description you are giving everyone, it is so useful for people to know about the showers and for us. We hope to see you soon.Best regards,Front Deskchic&basic dot

Dear Miia,Thank you for your valoration, it helps us a lot!We hope to see you again soon.Kind regards,Sabrina

Hi Sarah,Thank you so much for your review and your awesome rating. We are glad to see you enjoyed your stay, facilities, cleaning services, location and staff. We are hoping to see you soon.Best regards,Front Deskchic&basic dot

Hello Li,Thank you so much for your review, we are so glad to see you happy with your stay, location and staff. Also, thanks a lot for the awesome rating you gave us! We hope to see you soon.Best regards,Front Deskchic&basic dot

Hi Veronica,Thanks a lot for your review and rating. We are glad to see you happy with location and staff. We take notes about your point of view to comunicate to the restaurant we work with. We hope to see you soon.Best regards,Front Deskchic&basic dot

Hi Mary,Thank you so much for your review! We are so glad to see you happy with your stay. Also, thank you for the awesome description you gave, we love to see you enjoyed the location, cleaning services and staff. We take notes about your experience with no amenities and we will try to improve as best we can.Best regards,Front Deskchic&basic dot

Dear Linh,Thank you very much for your valoration! It makes us so happy to know that you liked our hotel that much and that you had such a great stay with us! We hope to see you again soon.Kind regards,Sabrina

Dear Chris,Thank you so much for your review!! We are very happy to know that you have been comfortable with us! We hope to see you again soon.Kind regards,Sabrina

Dear Vicente,Thank you very much for your kind review, it helps us a lot to continue improving and to continue providing the best service.I'm so happy to know that you have been comfortable with us and that you liked our magnificent location.We hope to welcome you again!Kind regards,Sabrina

Dear Dean,Thank you very much for your review, it helps us a lot! I'm so glad to know that you had a great time with us. We hope to see you again soon.Kind regards,Sabrina

Dear Thierry,Thank you for your valoration! We'll be glad to welcome you again.Kind regards,Sabrina

Thanks for your review!! Hope to see you again soon!

Dear Lynda, Thanks for choosing us, we are very pleased that your stay was favorable, we will take account your comments and suggestions to continue to grow. We hope to see you again soon. Best regards.

Dear Derrick,Thank you very much for your valoration, it makes us so happy to know that you had such a great stay with us. We hope to see you again soon.Kind regards,Sabrina

Dear Julia,Thank you for your kind words.We hope to see you again soon! Kind regards

Dear Carlos, Thank you so much for your review. Best regards!

Hi Ismael,We are so glad to see you happy with your stay. We are proud to see you enjoyed a lot our services and location. Also, thank you for your review, you are making us our day telling everyone this such a nice description/recomendation. We take notes for the revenue department about rates. We hope to see you soon back.Best regards,Front Deskchic&basic dot

Dear Mohammed,Thank you for your review, I'm so glad to know that you had such a great time with us.Kind regards,Sabrina

Dear Tatyana,Thank you for your valoration! It makes me so happy to know that you had such a great stay with us.We hope to see you again soon.Kind regards,Sabrina

Estimado Juan Carlos,Muchas gracias por tu valoración y tu amable comentario hacia nuestro equipo, seguro que se pondrán muy contentos al leerte.Un saludo,Jorge

Hola Claudia,Muchas gracias por su extraordinaria puntuación y su maravillosa descripción de nuestro hotel y servicios. Estamos muy contentos de ver que ha disfrutado de su estancia y localización en Madrid. Deseamos poder darle la bienvenida de nuevo muy pronto.Gracias y un saludo,Front Deskchic&basic dot

Dear Moira,Thank you very much for your review!I'm so glad to know that you had a good time with us and that you also liked our location.Kind regards,Sabrina

Dear Maria,Thank you so much for your review! It makes me so happy to know that you were comfortable and that you enjoyed your stay with us!Kind regards,Sabrina

Buenas tardes Ana,Muchas gracias por su valoración, nos ayuda muchísimo a seguir mejorando! Me alegra saber que haya disfrutado de su estancia con nosotros.Saludos cordiales,Sabrina

Dear Pascale,Thank you so much for your review, it help us a lot to keep growing!Kind regards,Sabrina

Hi Jazmin,Thank you so much for your review, we are so glad to see you enjoyed the location, the staff and your stay. Thank you for your nice description, it is so useful for everyone and for us. We take notes to improve the shower issue.We hope to see you soon.Best regards,Front Deskchic&basic dot

Hi Aileen,Thank you so much for your review, we are so glad to see you happy with your stay. Also, thank you for your description, it is so useful for everyone, for us too. We are happy to see you enjoyed our location. We hope to see you soon.Best regards,Front Deskchic&basic dot

Hola Moises,Muchas gracias por su valoracion, nos ayuda mucho a seguir mejorando!Esperamos poder recibirlo pronto nuevamente.Saludos cordiales,Sabrina

Dear Mary,Thank you very much for taking the time to write us this review! I'm so happy to know that you have been comfortable with us and that our location has been so good for you.We hope to welcome you again soon.Kind regards,Sabrina

Hello Helene,Thank you so much for your nice review! We are all happy to see our names because of you. Also we are so glad to see you enjoyed our hotel and location. Thank you again because of your description and your rating. We hope to see you soon.Best regards,Front Deskchic&basic dot

Hi Donna,Thank you so much for your review we are so glad to see you happy with your stay and, overall, with our staff. Also, thank you for your awesome rating! We are hoping to welcome you back. You all were kind of guest we will like to welcome forever!Best regards,Front Deskchic&basic dot

Dear Michaella,Greeting you and your family was a pleasure for us! We are happy knowing that you had an amazing time in Madrid and in our Hotel. Looking forward seeing you soon!Regards,Jorgechic&basic dot

Hola Mario,Muchas gracias por tu valoración, nos ayuda mucho!Esperamos poder recibirlo nuevamente!Saludos cordiales,Sabrina

Hola Mario,Muchas gracias por tu valoración, nos ayuda mucho!Esperamos poder recibirlo nuevamente!Saludos cordiales,Sabrina

Hi Hau Ling,Thank you for your review, we are so glad to see you enjoyed a lot your stay and our hotel. Also, thank you for your awesome rating! We hope to see you soon.Best regards,Front Deskchic&basic dot

Hello Banu,Thank you for your review, we are so glad to see you happy with your stay and with our hotel. Also, thank you for this nice rating you gave us! We are hoping to welcome you back soon.Best regards,Front Deskchic&basic dot

Buenas tardes Arely,Muchas gracias por valorarnos, esto nos ayuda mucho!Esperamos verla de nuevo pronto.Saludos cordiales,Sabrina

Dear Wilma,Thank you so much for your kind words, we are thilled knowing that you had a pleasant stay with us in Madrid.Regards,chic&basic dot

Dear Nowsheen,Thank you so much for you valoration, it help us a lot to continue impoving!Hope to see you again soon!Kind regards,Sabrina

Dear Patrick,Thank you very much for your review, it helps us a lot!!Hope to see you again soon!Kind regards,Sabrina

Hello Lydiette,Thank you so much for your review, we are so glad to see you happy with your stay, services, location and staff. Also, thank you for your rating and description, it is so useful for everyone to share this information. We hope you enjoyed enough our hotel to see you back soon.Best regards,Front Deskchic&basic dot

Hi Vasilij,Thank you so much for your review, we are so glad to see you happy with your stay. We hope to see you soon.Best regards,Front Deskchic&basic dot