Boendets fasad

Recensioner av Hotel Atlantico Madrid

4 out of 5
Hotel Atlantico Madrid
Gran Via 38, Madrid, Madrid

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 1358 av 1571 recensioner" "
8 - Bra i betyg. 160 av 1571 recensioner" "
6 - Okej i betyg. 36 av 1571 recensioner" "
4 - Dåligt i betyg. 11 av 1571 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 1571 recensioner" "

10/10

Renlighet

9,8/10

Personal och service

9,4/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

8/10 Bra

Sebastian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Eva García-Assistant Director 23 okt. 2023
Dear Sebastian.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your score is very important to us to encourage our staff and ourselves. We look forward to hosting you again.Thank you very much again for your time. Best regards. Eva García. Assistant Director.

8/10 Bra

Patrik

Bodde här 3 nätter i september 2023
Svar från Eva García-Assistant Director 27 sep. 2023
Dear Patrik.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your score is very important to us to encourage our staff and ourselves. We look forward to hosting you again.Thank you very much again for your time. Best regards. Eva García. Assistant Director

8/10 Bra

Annie

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Unmodern but OK
The room was very old fashion, yellow and brown colored. The breakfast area was also not modern at all and the breakfast itself was limited and didnt look that fresh. A lot of noices in the building in evening/night as well, hard to sleep. Best part of the hotel is that its located very central.
Bodde här 2 nätter i april 2023
Svar från Eva García-Assistant Director 20 apr. 2023
Dear Annie. Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad you find our location convenient for your stay. As you were able to see during your visit, due to the characteristics of the building in which the hotel is located, from the early 1900s, our decoration follows the decoration line of the French-style building where the hotel is located. With reference to the noise, although our windows are soundproof, sometimes is very difficult to remove completetly the exterior noise since as you said the hotel is located in a busy main road of Madrid just in the heart of Madrid. If you are a light sleeper, I suggest ask for an interior room.Again I apologize for all the inconveniences during your stay and I am very happy to know that overall you have enjoyed your stay with us. I really appreciate your remarks which constantly help us in improving our standards and the service to our guests.We very much hope to have the opportunity to welcome you back soon.Warmest regards,Eva García-Assistant Director

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra centralt läge. Service på topp. Rummet utmärkt.
Bodde här 3 nätter i juni 2022

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2022
Svar från Eva García-Assistant Director 23 maj 2022
Dear Guest. Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Great location and spacious clean rooms
Bodde här 3 nätter i december 2021
Svar från Eva Garcia-Assistant Director 19 jan. 2022
Dear Guest, We appreciate very much again for taking the time to inform your valuable thoughts about our location and rooms and we look forward to the opportunity to welcome you again at the Hotel Atlántico. Faithfully yours, Eva Garcia-Assistant Director

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt med hög kvalitet
Bodde här 4 nätter i november 2021

10/10 Fantastiskt

Francesca

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från Eva Garcia-Assistant Director 15 sep. 2021
Dear Francesca. Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 Fantastiskt

Victor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Servicio personalizado, una terraza con una linda vista y servicio muy bueno. Cuarto comodo y muy limpio.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Yaima

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i april 2024

10/10 Fantastiskt

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One the Best hotel in Madrid location and service
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

pedro, MIAMI

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I can tell you this hotel is one of the best locations in Madrid and they take care of the hotel guests with passion
Bodde här 3 nätter i april 2024

8/10 Bra

Filippo, Los Angeles

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service, thanks!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Johanna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely, comfortable hotel with friendly, helpful staff. It's within easy walking distance of all the main sights. We enjoyed the rooftop terrace. We would stay there again.
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing room and balcony, well maintained, friendly and helpful staff, fantastic location and breakfast buffet very enjoyable.
Bodde här 3 nätter i april 2024

6/10 Okej

Jose

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very convenient location with stores and restaurants within walking distance. For the reservation being VIP access, the experience was mediocre. The entrance to the hotel is nice, just a very small lobby with limited waiting space. Our room was overall clean, the down sides were the thin walls as we could hear thuds, people coughing, and water running through the plumbing when someone showered or used the bathroom. Our window view was facing other walls so we kept our blinds and curtains closed the entire time. Our first night started off with an unpleasant experience. We’d traveled over 12 hours, were too tired to go out and dine inside a restaurant so had an idea to pick up some fast food and have dinner on their beautiful rooftop terrace. While we were eating, one of the employees came up to us and told us we weren’t allowed to eat outside food on the terrace adding “this is not a Burger King this is a hotel we cannot bring this food here”. The employee’s demeanor ruined our night so went to our bedroom and finished eating there. In my opinion a simple “Sorry we do not allow outside food on our terrace but you can finish in your room” would have been sufficient without the Burger King comment because I understand hotels have policies (I am not arguing about the policy but how the employee handled the situation). Lastly, I was surprised to find that we had to pay for breakfast as all hotels I have stayed at have been complimentary. We paid about 120€ total for breakfast.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Pierre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location and size of the room
Bodde här 5 nätter i april 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Hello Family.Thanks for taking time to post your review of our hotel.We do appreciate all the great comments about our location and size of the roomI hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

10/10 Fantastiskt

Franklin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place in the center of everything! Would definitely stay again! The only reason I didn’t give all 5 stars is because of a short behind the TV that killed the electricity to the entire room, but the man in the lobby was able to reset it the next morning!
Bodde här 5 nätter i april 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Dear Franklin.Thank you for your review it is appreciated.I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you very much for letting us know your inconvenience with the TV and the electricity. Please accept our sincere apologies for any discomfort this may have caused. We are pleased to know that it was resolved. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion.Faithfully yours,Eva García-Assistant Director

10/10 Fantastiskt

LUCY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very courteous and helpful.
Bodde här 3 nätter i april 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Dear LUCY.Thanks for taking time to post your review of our hotel. Thank you also for your mention about the hotel staff. I have shared your kind words with them.I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

10/10 Fantastiskt

John Earl

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel everything was prefect for 15 nights. The staff was very pleasant and helpful the hotel was clean and elegant location was perfect. This was the best hotel I have ever stayed in and overall I think the best hotel in Madrid.
Bodde här 15 nätter i mars 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Dear John Earl.Thank you so much for your kind review. We are very glad that you have had a pleasant 15 days of stay at Hotel Atlantico and that you were especially pleased with the friendliness and helpfulness of our staff. It is always gratifying to receive a positive feedback.Thank you also for considering us the best hotel you have stayed in l!!We hope that we will be able to welcome you back very soon to Hotel Atlantico.Witn warmest regards,Eva García-Assistant Director

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and very upscale large hotel room. People are very helpful & friendly.
Bodde här 1 natt i april 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Dear Mr and Mrs Dupont. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location and room.Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel.We look forward to welcoming you back.Kind regards, Eva García-Assistant Director

8/10 Bra

jorge A

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy limpio, muy buena localizacion.
Bodde här 6 nätter i april 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Estimado jorge A. Gracias por enviarnos su comentario. Nos alegra saber que disfrutó de nuestra ubicación y de la limpieza del hotel. Esperamos que vuelva a alojarse con nosotros y mejorar esos aspectos en los que no cumplimos al cien por cien con sus expectativas.Hasta entonces, reciba un saludo muy cordial.Eva García-Assistant Director

10/10 Fantastiskt

ana

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very centrally located, close to all major attractions. Beautiful huge room with an absolutely gorgeous bathroom. Comfortable bed and lots of storage space. Would definitely stay there again.
Bodde här 3 nätter i april 2024
Svar från Eva García-Assistant Director 22 apr. 2024
Dear ana.we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.We are glad your stay with us was comfortable and that you have been satisfied about our location, directly in Gran Via street, only to a few minutes from the main sights of the city.We hope there'll be another chance to host you, in the meantime please accept ourWarmest regards.Eva García-Assistant Director

10/10 Fantastiskt

Rafael

Reste med familjen
.
Bodde här 4 nätter i april 2024
Svar från Eva García-Assistant Director 22 apr. 2024
Dear Rafael.Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 Fantastiskt

Kathryn, East Longmeadow

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very spacious and clean room
Bodde här 1 natt i april 2024
Svar från Eva García-Assistant Director 22 apr. 2024
Dear Kathryn.Thank you for your review, it is appreciated.I am pleased you enjoyed your stay with us and found the room spacious enough and the cleanliness of a high standard.Thank you again and we look forward to welcoming your return.Yours sincerely,Eva García-Assistant Director

10/10 Fantastiskt

Nancy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel Atlantico Madrid is a beautiful hotel. Our room was spacious, very comfortable bed, and large bathroom with 2 sinks. The hotel is centrally located, we could walk to all the places we wanted to see in Madrid, The only reason I gave the property 4 stars instead of 5 is that I would want future travelers to know we were on a very busy street, however the hotel is very sound-proof! It also had a very nice rooftop patio.
Bodde här 2 nätter i april 2024
Svar från Eva García-Assistant Director 23 apr. 2024
Dear Nancy.I am very pleased that you enjoyed your stay with us and you found the location directly in Gran Via street, only to a few minutes from the main sights of the city with easy access to all areas of Madrid. Being one of the main streets of the city means it being one of the busiest and most popular streets in Madrid. I'm glad that inside the hotel you didn't notice the outside hustle and bustle, since as many guests tell us, "the Atlántico hotel is an oasis in the center of the city".We are also glad your stay with us was comfortable and that you have been satisfied about the room and rooftop patio.Thank you for your honest observations and feedback.We very much hope to have the opportunity to welcome you back soon.Warmest regards,Eva García-Assistant Director

10/10 Fantastiskt

Johanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
L’emplacement, propreté, personnel
Bodde här 9 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Chère Johanne. Nous sommes heureux de lire que vous avez passé un agréable moment chez nous et que vous avez apprécié notre emplacement, notre propreté et notre personnel. Nous essayons beaucoup de donner un acceuil individuel à chaque client et nous sommes ravis de lire que ça a été fait. Nous serions ravis de pouvoir vous acceuillir à nouveau chez nous un jour. Cordialement, Eva García-Assistant Director

10/10 Fantastiskt

Marie france

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice location everything is around, clean room, housekeeping every day, i got there early they check in at 10 instead of 12pm that was nice of them.
Bodde här 4 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Marie france,Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our location and services.It will be a pleasure to host you again in future. With best regards,Eva García-Assistant Director

10/10 Fantastiskt

Peggy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Peggy.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our hotel. Your score is very important to us to encourage our staff and ourselves. We look forward to hosting you again.Thank you very much again for your time. Best regards. Eva García. Assistant Director.

10/10 Fantastiskt

Michele, toronto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were great, room had everything we needed and more, clean, comfy beds. Right on via, close to everything. Nothing I didn't like.
Bodde här 2 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Michele.Thank you very much for your lovely comment. We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city.We really hope there'll be another chance to have you all here soon.Kind regards,Eva García-Assistant Director

10/10 Fantastiskt

Maritza

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location. The front desk very nice and helpful. Room super clean. Even got little chocolate in the evening.
Bodde här 3 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Maritza.Thank you very much for your kind mention of our hotel and your patronage. Our staff strives to create a service experience for our guest that is lasting. We appreciate all of your comments about our location, room and cleanliness, as well as the smaill details as the chocolate in room. Hope to see you again in the near future. Sincerely,Eva Garcia-Assistant Director

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel Atlantico was amazing in every way!
Bodde här 3 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Daniel, Thank you very much for your review. We are glad that you have had an amazing stay at Hotel Atlantico.Hope to see you soon.Kind regards,Eva García-Assistant Director

10/10 Fantastiskt

Micah Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfectly central location, with many Madrid attractions within walking distance. The Hotel was beautiful, grand and clean, with friendly service.
Bodde här 2 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Micah Anthony.Your compliments of the Hotel Atlántico are greatly appreciated. We work diligently to offer the best service and a nice stay for each guest. It is nice to know when this succeeded. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return.Kind regards,Eva García-Assistant Director

10/10 Fantastiskt

Peter

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, our room was too rear so very quiet. Don’t let small reception area put you off - All staff very friendly & helpful. Our room was spacious and well equipped, as was bathroom. Can’t recommend enough
Bodde här 4 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Peter. Thank you very much for your great feedback, it really means a lot for our team and is much appreciated. We are more than pleased to hear that you enjoyed our location and your quiet room. We look forward to the pleasure of welcoming you back to Hotel Atlántico.Warmest regards, Eva García-Assistant Director

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a four night stay in a Superior room and was very impressed by the size and quality of the accommodation. After looking through some reviews about the street noise, I was worried that it would be a problem, but lowering the electric shutters helps muffle the sound. But honestly, after living in NYC, the traffic sounds were not much of am issue. Some of the pro’s for staying at Hotel Atlantic: easy access to transportation (metro/taxis), close to many of the local attractions, air conditioning works amazingly well, staff very friendly, and last, but not least, bilingual staff are very helpful with helping to navigate the local area. A few con’s that I found about this hotel is the plumbing… because in the shower the water kept filling the tub, no microwave in the room, and the “restaurant “ on the rooftop is more of a bar that sells appetizers. All in all, I would certainly stay here again.
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Michelle.Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. All your suggestion will bear in our mind in the future in order to improve our quality and services for our guests and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Again, thanks for taking the time and have a great day!Sincerely,Eva Garcia-Assistant Director

10/10 Fantastiskt

TOMASZ

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly staff, good location
Bodde här 4 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear TOMASZ.Thank you for your Expedia review, it is appreciated.I am pleased you enjoyed your stay with us and found our cleanliness, location and staff to be of a high standard.Thank you again and we look forward to welcoming your return.Yours sincerely,Eva García-Assistant Director

10/10 Fantastiskt

Mónica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente ubicación, la atención fue fenomenal, la habitación muy cómoda y de buen tamaño. Súper recomendable
Bodde här 4 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Estimada Mónica. Gracias por compartir su experiencia en el Hotel Atlántico y por sus super-recomendaciones. Nos satisface saber que su estancia fue cómoda tanto por el servicio recibido como por nuestra ubicación.Esperamos su regreso.Un saludo,Eva García-Assistant Director

10/10 Fantastiskt

Martha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very fancy hotel for the price! Loved the room, service staff and cleanliness. The breakfast could be better quality food but everything else including the laundry service was superb.
Bodde här 5 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Martha.Thank you for your patronage and recognition of our value. I and my staff appreciate your kind words. We endeavour to offer a positive experience for all of our guests. With refrence to the breakfast, all your suggestion will bear in our mind in the future in order to improve our quality and services for our guests. I hope we get to see you again in the near future. Thank you again. Best regards,Eva García-Assistant Director

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Good Hotel, more than friendly Staff and very good located
Bodde här 1 natt i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Christian,We are pleased you enjoyed your recent stay with Hotel Atlántico. With all the choices of places to stay in Madrid we are most honoured you choose us. Your compliments of our location, hotel and staff are very much appreciated.Thank you for taking the time to write a review and we look forward to your return.Kind regards,Eva García-Assistant Director

10/10 Fantastiskt

Adam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Adam. Thank you for posting your review here and for your business. We are happy that you had a good experience with us and you prove this with the highest rating in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Staff very friendly & helpful. Room & service very good
Bodde här 2 nätter i april 2024
Svar från Eva García-Assistant Director 16 apr. 2024
Dear Paul,Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear such a nice words about our location, cleanliness room, service and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards,Eva García-Assistant Director

10/10 Fantastiskt

Freddy, Tifton

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great facility and great staff!
Bodde här 6 nätter i april 2024
Svar från Eva García-Assistant Director 10 apr. 2024
Dear Freddy.Thank you for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and staff services.It will be a pleasure to host you again in future. With best regards,Eva García-Assistant Director

10/10 Fantastiskt

Marta, Calgary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the time I go to Madrid, I stay at this hotel. They make me feel like at home. Everything is perfect.
Bodde här 5 nätter i april 2024
Svar från Eva García-Assistant Director 10 apr. 2024
Dear Marta.Thank you for choosing Hotel Atlántico each time you visit Madrid. When customer come back is because he was satisfied in his previous stay. To convey a genuine feeling of being in a home from home is exactly what we strive for so I'm delighted that you felt we delivered on this for you.Thank you for your nice review and comments.Sincerely,Eva García-Assistant Director

10/10 Fantastiskt

Carlo Alberto

Bodde här 4 nätter i april 2024

10/10 Fantastiskt

youssef

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel in great location with reasonable price
Bodde här 5 nätter i april 2024
Svar från Eva García-Assistant Director 8 apr. 2024
Dear youssef. Thank you for your review it is appreciated.I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid. Thank you again and hopefully we shall be able to welcome your return.Yours sincerely,Eva García-Assistant Director

10/10 Fantastiskt

MARIA, guaynabo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived at 7 am from Miami and we were allowed to check in early. That really makes you feel welcomed. Room maintenance was excellent (Norma and Mercedes) kept our room fresh and clean. Will recommend and return. Great location!
Bodde här 4 nätter i april 2024
Svar från Eva García-Assistant Director 10 apr. 2024
Dear MARIA.Thanks for taking time to post your review of our hotel.W e do appreciate all the great comments. Thank you to highlight our service, cleanliness and maintenance in your review. We really appreciate your mention of Norma and Mercedes. I have shared your kind words with them.I hope we get to see you again in the near future. Thank you again. Best regards. Eva García-Assistant Director

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Eva García-Assistant Director 8 apr. 2024
Dear Michael. Truly appreciate your survey. With your high score we understand that we met all expectations. Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Eva Garcia-Assistant Director

10/10 Fantastiskt

Mauricio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muchos lugares de interés caminando, transporte de metro a unos cuanto pasos, restaurantes cerca, excelentes instalaciones, limpieza, en calle principal de Madrid
Bodde här 6 nätter i mars 2024
Svar från Eva García-Assistant Director 5 apr. 2024
Estimado Mauricio. Le agradecemos mucho la descripción de su experiencia en el Hotel Atlántico. Saber que cumplimos con sus expectativas en cuanto a la limpieza, instalaciones y ubicación son el mejor incentivo tanto para la dirección como para el personal, ya que este objetivo es el principal propósito de todo el equipo del hotel. Esperamos poder darle pronto la bienvenida nuevamente en el Hotel Atlántico. Muchísimas gracias. Eva García-Assistant Director

10/10 Fantastiskt

Marta, Calgary

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från Eva García-Assistant Director 26 apr. 2024
Dear Marta. We appreciated very much for taking the time to inform your valuable assessment and for your business. It is glad to know you had a good experience with us and you prove this with the highest ratings in the survey. Thanks again and I hope to see you soon. Warmest Regards, Eva García-Assistant Director

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel
Bodde här 3 nätter i mars 2024
Svar från Eva García-Assistant Director 5 apr. 2024
Dear Juan,Thank you for taking the time to write a review about your stay at Hotel Atlántico. We are very glad to hear you have had a nice stay with us. It will be a real pleasure for us to host you in our hotel again. With kind regards,Eva García-Assistant Director