The hotel is located conveniently near a metro station and right by the Gran Via.
The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling).
We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc.
The rooms are okay, certainly nothing special. They were clean and included the essentials.
All in all, it was a good option for our overnight stay in Madrid.