Reception

Recensioner av Ocean Drive Madrid

4 out of 5
Ocean Drive Madrid
Plaza de Isabel II, Madrid

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 210 av 298 recensioner" "
8 - Bra i betyg. 63 av 298 recensioner" "
6 - Okej i betyg. 18 av 298 recensioner" "
4 - Dåligt i betyg. 2 av 298 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 298 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Benny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Ricardo G - Front Desk 22 nov. 2023
Dear Mr. Benny,Thank you for taking time and share your experience at Ocean Drive Madrid.It is great to read that you enjoyed our hotel. We are happy to read that everything was good. We hope to welcome you back in your next trip to the city. Kind regards, Ricardo G-Front Desk.

2/10 Väldigt dåligt

Martin

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från María Ruiz - Front Desk. 6 nov. 2023
Dear Mr. Martin,Thank you for taking a moment for sharing your experience with us, however, we did not received any comments during your stay, if you can contact us for letting us know in what we failed we would be pleased.Best regards,

10/10 Fantastiskt

Thomas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Olga Pascari-Front Desk. 13 maj 2023
Dear Mr. Thomas, Thank you very much for taking time and share your experience at Ocean Drive Madrid.It is great to know that you had a great stay at our hotel.We hope to welcome you back in your next trip to the city.Kind regards,Olga Pascari-Front Desk.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från María Ruiz - Front Desk. 13 maj 2023
Dear guest,Thank you for taking a moment for your comment, we are thrilled that you have a wonderful stay with us.Best regards,

10/10 Fantastiskt

Iain

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i mars 2023
Svar från Olga Pascari-Front Desk. 11 mars 2023
Dear Mr. Iain,Thank you very much for taking time and share your experience at Ocean Drive Madrid.It is great to read that you had a great stay with us.We hope to welcome you back all times you will visit the city.Kind regards,Olga Pascari-Front Desk.

8/10 Bra

Tim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från Ricardo - Front Desk 26 feb. 2023
Dear Tim,Thank you for taking time and share your experience at Ocean Drive Madrid.It makes us really happy to read that you had a great stay at the hotel.We hope to welcome you back in the near future.Kind regards, Ricardo.-Front Desk.

10/10 Fantastiskt

Carlos

Bodde här 4 nätter i september 2022
Svar från Equipo Ocean Drive. 21 sep. 2022
Estimado Sr. Carlos,Muchas gracias por dedicar un momento para compartir su experiencia con el resto de viajeros.No agrada saber que su estancia ha estado a la altura de sus expectativas.Será un placer darle la bienvenida en su próxima vista a Madrid.Un saludo,Equipo Ocean Drive.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2022
Svar från Ocean Drive Team 24 aug. 2022
Dear guest,Thank you for taking time and share your experience about your recent stay at our hotel.It is great to see that we exceeded your expectations. We hope to welcome you back in your next trip to Madrid.Kind regards,Ocean Drive Team.

8/10 Bra

Manjit

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was perfect. The room configuration was very odd….toilet in a separate closet (literally) but had no fan in there. The shower was in the open so the person staying in the room can see the other taking a shower. Don’t see this type of room configuration anywhere else other than in Spain. Otherwise the room very modern and comfortable. Staff weee very nice during the stay. I asked for a room with a better view which they had but charged extra money….given the price we were paying, I thought it was a bit much but otherwise everything was fine.
Bodde här 2 nätter i maj 2024

8/10 Bra

Matthias

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay right by the Opera house and the Palace. Friendly staff and nice clean rooms .
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Els

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great hotel.
Bodde här 4 nätter i april 2024
Svar från Javier Roldán - Front Desk 1 maj 2024
Dear Els,Thank you for sharing your opinion in Ocean Drive Madrid. We will be grateful to see you in your next trip to Madrid. Kind regards, Javier Roldán - Front Desk.

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel and staff and ideally situated for many of the points of interest.
Bodde här 4 nätter i april 2024
Svar från Paula Sánchez - Front Desk 30 apr. 2024
Dear Peter,Thank you for sharing your experience with other guests,It is a pleassure to read that you enjoyed your stay with us, as well as our fantastic location, thank you for your nice words towards our staff,We hope to welcome you back in the near future,Best regards

8/10 Bra

Sidney

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking is not at the property. Parking for a price is available. About 30 Eros overnight. There are plenty of good restaurants near by. The rooms were a reasonable size.
Bodde här 4 nätter i april 2024
Svar från Bernadette Bagamaspad-Ocean Drive Madrid 29 apr. 2024
Dear Ms. Sidney,Thank you for your feedback! We appreciate you sharing your experience. We apologize for any inconvenience regarding the parking situation, but we're glad to hear you found nearby options. It's great to know you enjoyed the reasonable room size and the proximity to good restaurants. We hope to welcome you back soon for another pleasant stay!Regards,Bernadette Bagamaspad-Ocean Drive Madrid

10/10 Fantastiskt

miguel angel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
El hotel tiene una linda viste ya que justo enfrente tiene el teatro de ópera real, muy bien ubicado puesto que está muy cerca de lo más turístico del centro nos encantó 👌
Bodde här 3 nätter i april 2024
Svar från Bernadette Bagamaspad-Ocean Drive Madrid 29 apr. 2024
Estimado Sr. Miguel Ángel,Nos alegra mucho que hayas disfrutado de la vista y de la ubicación privilegiada de nuestro hotel.Estamos encantados de poder ofrecerle una experiencia placentera y que haya quedado satisfecho con su estancia. Esperamos verle de nuevo pronto para seguir haciendo de su viaje una experiencia inolvidable. ¡Gracias por elegirnos y por compartir su experiencia! Saludos,Bernadette Bagamaspad-Ocean Drive Madrid

10/10 Fantastiskt

Matthew

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I have to say I was pleasantly surprised when I arrived at this property. It was a last-minute switch from a previous hotel that did not have a pool to this hotel, which did have a pool it also had a terrace off my room which at the time I had no idea was as large as it was or that it stared directly at the most beautiful opera building on the square it was quite a pleasant surprise Room number 408 if you could book it get it because it’s the best room in the house! The restaurant affiliated with the hotel is also very good not only appealing, but the food is fantastic as well as the staff. One thing I definitely should mention is there was beer on tap in my room. I don’t know if that’s a normal thing for Spain or Madrid, but there was a beer tap in my room with cold beer so if you like beer that’s a plus at no extra charge.
Bodde här 4 nätter i april 2024
Svar från Paula Sánchez - Front Desk 25 apr. 2024
Dear Matthew,Thank you for sharing your experience with other guests, It is a pleassure to read that you had a great time at our hotel, thank you for your nice words towards our staff and our hotel facilities, all our rooms with terraces includes the beer craft so we hope you enjoyed during your stay at Ocean Drive Madrid,We hope to welcome you back in the near future so you can enjoy our sky bar and summer pool,Best regards,

10/10 Fantastiskt

frances

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the location !
Bodde här 3 nätter i april 2024
Svar från María Flórez. Front Office Manager 25 apr. 2024
Thank you for your review, we are looking forward to welcome you backKind regards,

10/10 Fantastiskt

sanzinia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
hotel is beautiful and super comfortable, great service, beautiful rooms, plaza in the front was a little noisy at night mind it if your a light sleeper
Bodde här 1 natt i april 2024
Svar från Javier Roldán - Front Desk 23 apr. 2024
Dear Sanzinia, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at Ocean Drive Madrid. It's wonderful to know that you found our hotel beautiful, comfortable, and that you appreciated our great service and beautiful rooms. We hope to welcome you back again soon. Kind regards, Javier Roldán - Front Desk

10/10 Fantastiskt

frank

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 2 nätter i april 2024
Svar från María Ruiz - Front Desk. 20 apr. 2024
Dear Frank,Thank you for taking a moment for sharing your experience with us, it would be a pleasure to welcome you back again in a near future.Best regards,

10/10 Fantastiskt

pedro, MIAMI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and great entertainment around
Bodde här 4 nätter i april 2024
Svar från Bernadette Bagamaspad-Front Desk 19 apr. 2024
Dear Mr. Pedro,Thank you for the feedback! We're delighted to hear that you're enjoying the location and the entertainment options around.We hope to see you really soon.Regards,Bernadette Bagamaspad-Front Desk

2/10 Väldigt dåligt

Eugenia Sandra

Gillade inte: Bekvämligheter
Música a todo volumen en cafetería de forma continua desde la hora del desayuno a la cena. Teniendo que cursar petición al servicio de cafetería para que se bajase el sonido de la música los 4 días de estancia, no siendo recibida la petición de buen agrado por parte de la camarera de sala. Muy desagradable. Servicio de cafetería lento.
Bodde här 3 nätter i april 2024
Svar från María Flórez. Front Office Manager 15 apr. 2024
lamentamos que la música en la zona de restaurante no fuera de su agrado, nos consta que el equipo de sala, atendiendo a su petición, bajó el volumen de la música, aunque sentimos que debido a esto no haya sido de su agrado el momoento del desayuno. Esperamos poder darle la bienvenida de nuevo y mejroar su opinión sobre este aspecto. Muchas gracias y un saludo,

8/10 Bra

Diana

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is located in a nice area. The receptionist is very helpful. They let us leave our luggage stored before and after our stay, which was helpful. The space for the toilet was small. The shower was spacious. The air conditioning did not work well. We were hot most of the night Spring and I can't imagine how hot it would be stay during summer time. The windows to the room didn't open up, so that didn't help with ventilation. But besides the AC not being great, everything else was really nice.
Bodde här 2 nätter i april 2024
Svar från Paula Sánchez - Front Desk 12 apr. 2024
Dear Diana, Thank you for sharing your experience with other guests, It is great to read that you enjoyed our fantastic stay, as well as, the service offered by our staff,We feel sorry about the air conditioning issue, our frontdesk staff is 24 hour available to assist you with anything you need about the room,We hope to welcome you back in the near future,Best regards,

6/10 Okej

Jose Manuel

Reste med familjen
Gillade: Renlighet
El internet muy malo ducha con poca privacidad y anuncia cama King siendo Queen
Bodde här 2 nätter i april 2024
Svar från Eduardo Frey - Front Desk 8 apr. 2024
Estimado Jose Manuel,En primer lugar, gracias por dedicar un poco de su tiempo para compartir su experiencia.Lamentamos que no hayamos cubierto sus expectativas en algunos aspectos, aunque confiamos en que haya podido encontrar experiencias positivas.En cualquier caso, agradecemos sus valoraciones, porque nos ayudan a seguir trabajando para mejorar.Reciba un cordial saludo.

10/10 Fantastiskt

Shirley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is in excellent location for eating, bars, metro. Staff were super friendly and helpful. The hotel was really good overall, room was very comfortable. No complaints at all. The only thing we had a bit of an issue with was the room layout - not keen at all in having the bathroom integrated into the rest of the room. There was a separate toilet, but the shower was in the corner of the room, and the washbasin counter was across the middle of the room. Not sure if the room designer ever had to stay in a hotel before... Other than that, very good stay.
Bodde här 7 nätter i mars 2024
Svar från Paula Sánchez - Front Desk 28 mars 2024
Dear Shirley,Thank you for sharing your experience with other guests, It is a pleasure to read your nice words towards our staff and the hotel,We take note about your comments about the room design, We hope ro welcome you back in the near future,Best regards,

10/10 Fantastiskt

Patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
El hotel está recientemente renovado. Las habitaciones son muy cómodas, el rooftop tiene una vista maravillosa al Teatro Real y a la Plaza Isabel II y la atención del personal del hotel muy amable. Buena opción.
Bodde här 1 natt i mars 2024
Svar från Eduardo Frey - Front Desk 28 mars 2024
Estimada Patricia,Muchas gracias por tomarse un tiempo para compartir su experiencia. También queremos agradecerle en nombre de todo el equipo sus puntuaciones y comentarios.Nos alegra que haya disfrutado de nuestras instalaciones y que le hayan agradado, tanto la habitación como el rooftop.Esperamos volver a verle en el futuro, y de nuevo muchas gracias.Reciba un cordial saludo.

10/10 Fantastiskt

Eric, Hopkins

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great shower, other than the door wasn't designed well so the bathroom floor got wet
Bodde här 1 natt i mars 2024
Svar från Ricardo - Front Desk 27 mars 2024
Dear Eric. Thank you for your review, we highly appreciate and take note of everything to improve. We are sorry about the inconveniences with the shower. We will be grateful to see you in your next trip to Madrid. Kind regards. Ricardo G - Front Desk Ocean Drive Madrid

10/10 Fantastiskt

Lori

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked this stay last minute for our last night in Spain and were thoroughly impressed with the experience. Everything was perfect from check-in to the room to check out. The staff were helpful and polite and spoke perfect English. I wish we had stayed here for our first five days in Madrid. And will definitely stay again. We enjoyed a lovely lunch in the restaurant out in the garden. Staff were great! I can’t comment on breakfast as we did not have it. There is a beautiful rooftop deck which has great views of the opera house. And the view from our room was lovely! I was initially hesitant based on other reviews, and I’m glad I proceeded. I don’t understand things that people complain about. Yes the location was slightly noisy but the location is on a central square in a major European city. When traveling it’s always advisable to bring earplugs. The bed was extremely comfortable. People complaining about the pillows should maybe bring their own? The configuration was unique, but compared to other rooms we stayed in throughout Spain, it was clean, modern, and everything worked perfectly! Highly recommended!!
Bodde här 1 natt i mars 2024
Svar från Bernadette Bagamaspad - Ocean Drive Madrid 21 mars 2024
Dear Ms. Lori,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a wonderful last-minute stay with us in Madrid.It's fantastic to know that you found everything from check-in to the room and check-out to be perfect. Our team strives to provide excellent service, and it's rewarding to hear that their efforts were appreciated. Your recommendation means the world to us, and we look forward to welcoming you back on your future visits to Madrid! If there's anything else we can assist you with, please don't hesitate to let us know. Best regards,Bernadette Bagamaspad - Ocean Drive Madrid

4/10 Dåligt

Stefanus

Reste med sin partner
Gillade inte: Bekvämligheter
Dit hotel is zo gehorig, zowel vanaf buiten als van kamers en gang. Personeel niet echt behulpzaam en merkte niets van de VIP access. Passen werkte meerdere keren niet. Zou niet meer voor dit hotel kiezen.
Bodde här 3 nätter i mars 2024
Svar från María Flórez. Front Office Manager 5 mars 2024
Thank you for your review, we highly appreciate and take note of everything to improve. We are sorry your stay with us was not as good as expected, and sincerly hope you give us a second opportunity to change your opinion, Kind regards,

10/10 Fantastiskt

Cesare

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Albergo bello in centro, il servizio di colazione andrebbe migliorato
Bodde här 2 nätter i februari 2024
Svar från María Ruiz - Front Desk. 20 feb. 2024
Dear Mr. Cesare,Thank you for taking a moment for sharing your experience with us, we are very happy to read that you have enjoyed our central location, also, we would like to thanks your words regarding our breakfast as it help us to keep improving.It would be a pleasure to welcome you back again in a near future.Best regards,

10/10 Fantastiskt

Isabella

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will be coming back!!!
Bodde här 3 nätter i februari 2024
Svar från Paula Sánchez - Front Desk 19 feb. 2024
Dear Isabella, Thank you for your review,It is a pleassure to read that you enjoyed your stay with us, as well as our facilities,We hope to welcome you back in the near future,

10/10 Fantastiskt

Andrea

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ottima struttura, con servizi annessi. Comodissima a livello di posizione in città!
Bodde här 2 nätter i februari 2024
Svar från Javier Roldán - Front Desk 16 feb. 2024
Dear Mrs. Andrea, Thank you for your kind feedback! We're delighted to hear that you enjoyed our facilities and found our location convenient for exploring the city. We strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back in the future.Kind regards, Javier Roldán - Front Desk.

10/10 Fantastiskt

Gustavo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo excelente
Bodde här 3 nätter i februari 2024
Svar från Olga Pascari-Front Desk. 14 feb. 2024
Estimado Sr. Gustavo,Muchas gracias por dedicar un momento para compartir su experiencia en Ocean Drive Madrid.Nos alegra saber que ha disfrutado de su estancia con nosotros.Será un placer darle la bienvenida en su próxima visita a la ciudad.Un saludo,Olga Pascari-Front Desk.

10/10 Fantastiskt

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Este hotel está nítido. Es prácticamente nuevo y contemporáneo. Nos encantó que tiene un buen restaurante en el lobby. El servicio fue bien ameno y atento. Me volvería a hospedar ahí sin dudas.
Bodde här 2 nätter i februari 2024
Svar från Javier Roldán - Front Desk 13 feb. 2024
Estimada Laura,Muchas gracias por tomarse un momento en compartir su experiencia con nosotros. Nos llena de alegría leer sus amables palabras sobre su experiencia en nuestro hotel. Nos esforzamos constantemente por ofrecer un ambiente nítido y contemporáneo que cumpla con las expectativas de nuestros distinguidos huéspedes, y nos complace saber que hemos logrado transmitir esa sensación durante su estancia.Es un verdadero placer saber que disfrutó de nuestra oferta gastronómica en el restaurante y que nuestro equipo pudo brindarle un servicio ameno y atento. Su satisfacción es nuestra mayor recompensa, y nos motiva a seguir esforzándonos para ofrecer experiencias memorables a todos nuestros huéspedes.Esperamos con entusiasmo darle la bienvenida nuevamente en un futuro próximo y continuar siendo su elección de hospedaje. No dude en contactarnos si necesita alguna atención adicional durante su próxima visita.Atentamente, Javier Roldán - Front Desk

8/10 Bra

Rhys

Gillade: Renlighet och personal och service
The hotel was great overall, just a few issues that knocked it down a point or two. The hot water got turned off for an afternoon with no notice, and the rooftop bar (probably the main reason for staying there, really) was closed for renovations, which wasn't mentioned when booking. The location was amazing though, walkable to everything, and the staff were fantastic. Once the roof is open again, would definitely recommend it.
Bodde här 3 nätter i februari 2024
Svar från María Flórez. Front Office Manager 13 feb. 2024
Thank you for your positive review despite the inconveniences during your stay.We regret that our sky bar was closed during your visit due to maintenance and improvement works, and sincerly hope you give us another opportunity your next trip to Madrid, and you can enjoy our roof terrace and have a great experience with us

10/10 Fantastiskt

Andre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alto nível de conforto e comodidade
Hotel extremamente bem localizado na zona central de Madrid, sendo possível acessar os principais pontos turísticos andando e para facilitar ainda mais, há uma saída do metrô Opera literalmente na frente. Chegamos 3h antes do check-in e como estava chovendo, permitiram nossa entrada antecipada. No check-out, fizeram a gentileza de guardarem as bagagens. Quarto limpo e confortável, com uma gama de comodidades. O chuveiro vazava um pouco, mesmo fechando bem o box, mas nada que tornasse a experiência ruim. Recomendo e voltaria.
Bodde här 2 nätter i januari 2024
Svar från Paula Sanchez - Front Desk 29 jan. 2024
Dear Mr. Andre,Thank you for sharing your experience in Ocean Drive Madrid. It is so good to read that you like the location of our hotel as well as the work of our staff. In the case of the shower we will take note to improve for the future. We look forward to seeing you on your next trip to Madrid.Kind regards

10/10 Fantastiskt

Fiston

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to many sites, food and shopping. Subway station is out front as well. Property is clean and well decorated. Staff is friendly.
Bodde här 2 nätter i januari 2024
Svar från Bernadette Bagamaspad - Ocean Drive Madrid 25 jan. 2024
Dear Mr. Fiston,Thank you for sharing your positive experience! It's great to hear that our property's location, cleanliness, and friendly staff contributed to a pleasant stay for you. We strive to provide a comfortable and enjoyable environment for our guests. We appreciate your feedback and hope to welcome you back in the future!Bernadette Bagamaspad - Ocean Drive Madrid

10/10 Fantastiskt

Ignacio

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Free parking
Bodde här 3 nätter i januari 2024
Svar från María Ruiz - Front Desk. 23 jan. 2024
Dear Mr. Ignacio,Thank you for taking a moment for sharing your experience with us, we are glad that we have enjoyed our free parking including with the perks of your membership, it would be a pleasure to welcome you again back again in a near future.Best regards,

10/10 Fantastiskt

KARSTEN

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
.
Bodde här 3 nätter i december 2023
Svar från Bernadette Bagamaspad-Front Desk 15 jan. 2024
Dear Mr. Karsten,Thank you very much for your feedback about your stay in Ocean Drive Madrid. We were glad to know that you enjoyed your stay with us since its our aim to make you feel at your home.Best regards,Bernadette Bagamaspad-Front Desk

10/10 Fantastiskt

Eva

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från María Ruiz - Departamento de Recepción. 13 jan. 2024
Estimada Eva, Muchas gracias por tomarse un momento en compartir su experiencia con nosotros, estaremos encantados de volver a darle la bienvenida pronto,Un saludo.

10/10 Fantastiskt

JUAN A. JIMENEZ

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från María Ruiz - Departamento de Recepción. 13 jan. 2024
Estimado Juan A. Jimenez,Muchas gracias por tomarse un momento en compartir su experiencia con nosotros, estaremos encantados de volver a darle la bienvenida pronto,Un saludo,

8/10 Bra

Vicente

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Bernadette Bagamaspad-Ocean Drive Madrid 9 jan. 2024
Estimado Sr Vicente,Muchas gracias por su puntuación acerca de su estancia con nosotros. Nos alegra saber que ha estado a gusto con nosotros ya que es nuestro primordial objetivo.Esperamos poder verle en un futuro próximo.Saludos cordiales,Bernadette Bagamaspad-Ocean Drive Madrid

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel in the middle of the city
Hotel is in a great location and has a lovely restaurant the rooms are modern and well organised but slightly smaller than I might expect for the price. Staff are very friendly and helpful. The floors in the room get very dirty very easily the cleaners are good but almost as soon as you walk on it it picks up dirt.
Bodde här 1 natt i januari 2024
Svar från Bernadette Bagamaspad - Ocean Drive Madrid. 9 jan. 2024
Dear guest,Thank you for sharing your experience in Ocean Drive Madrid. It is a pleassure to read that you like the location and the restaurant and that you highlight the work of the staff. We will take note about the aspects of the room for the future. We hope you choose us in your next trip to Madrid.Best regards.

10/10 Fantastiskt

RAMON, miami

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy bueno espectaculares
Bodde här 3 nätter i december 2023
Svar från Bernadette Bagamaspad-Ocean Drive Madrid 9 jan. 2024
Estimado Ramón,Muchas gracias por su comentario acerca de su estancia con nosotros. Nos alegra enormemente saber que ha estado a gusto en nuestro hotel. Es un placer saber que se que ha sentido como en casa ya que es nuestro principal objetivo.Saludos cordiales,Bernadette Bagamaspad-Ocean Drive Madrid

10/10 Fantastiskt

RAMON, miami

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exelente muy bueno todo su personal estoy muy satisfecho con todo gracias
Bodde här 2 nätter i december 2023
Svar från Bernadette Bagamaspad - Ocean Drive Madrid 1 jan. 2024
Estimado Sr. Ramón,Agradecemos sinceramente sus amables palabras. Nos complace saber que ha tenido una experiencia positiva con nuestro personal. Estamos comprometidos a brindar el mejor servicio posible y nos alegra saber que hemos cumplido sus expectativas. Si tienes alguna pregunta adicional o hay algo más en lo que podamos ayudarle, no dude en hacérnoslo saber. ¡Gracias por elegirnos y esperamos verle en un futuro próximo!Bernadette Bagamaspad - Ocean Drive Madrid

10/10 Fantastiskt

Francesco Saverio

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Bernadette Bagamaspad - Ocean Drive Madrid 25 dec. 2023
Dear Mr. Saverio,Thank you very much for your feedback about your stay in Ocean Drive Madrid. We will thrilled to know that you enjoyed your stay with us. We do hope to welcome you in the near future.Regards,Bernadette Bagamaspad-Front Desk

10/10 Fantastiskt

PAMELA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Súper ubicado, alrededor hay montón de restaurantes, enfrente está el palacio. El hotel se siente nuevo y el personal muy amable. Llegué un poco antes del check in y me recibieron sin problema.
Bodde här 3 nätter i december 2023
Svar från Olga Pascari-Front Desk. 25 dec. 2023
Estimada Sra. Pamela, Muchas gracias por dedicar un momento para compartir su experiencia en Ocean Drive Madrid.Nos alegra leer que tanto la ubicación como la atención del personal hayan estado a la altura de sus expectativas.Esperamos darle la bienvenida en su próxima visita a la ciudad.Un saludo,Olga Pascari-Front Desk.

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Paula Sánchez - Front Desk 16 dec. 2023
Dear guest,Thank you for sharing your experience with other guests, It is a pleassure to read that you enjoyed your stay with us,We hope to welcome you back in the near future,

10/10 Fantastiskt

Charlie

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Bernadette Bagamaspad - Ocean Drive Madrid 15 dec. 2023
Dear Mr. Charlie,Thank you very much for your feedback about your stay in Ocean Drive Madrid. We will thrilled to know that you enjoyed your stay with us. We do hope to welcome you in the near future.Regards,Bernadette Bagamaspad-Front Desk

8/10 Bra

Raymundo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Bernadette Bagamaspad - Ocean Drive Madrid 15 dec. 2023
Estimado Sr. Raymundo,Muchas gracias por puntuación acerca de su estancia con nosotros en Ocean Drive Madrid. Nos alegra saber que ha disfrutado de su estancia con nosotros y esperamos verle pronto de nuevo.Saludos cordiales,Bernadette Bagamaspad - Ocean Drive Madrid

10/10 Fantastiskt

Ivan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Want to come back asap
Love, love this hotel! This is my 3rd time this year. Fantastic ambiance, amazing service and can’t beat the location. Breakfast is great as well.
Bodde här 1 natt i december 2023
Svar från Olga Pascari-Front Desk. 5 dec. 2023
Dear Mr. Ivan,Thank you for taking time and share your experience at Ocean Drive Madrid.It is great to read that our hotel exceeded your expectations.We hope to welcome you back all times you will visit the city.Kind regards,Olga Pascari-Front Desk.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbe emplacement, mais à éviter en voiture
Petit problème à l'arrivée, mais surclassement accordé le lendemain dans une tres belle chambre. Geste appréciable. Néanmoins, trop compliqué pour y séjourner avec son véhicule. Check-out un peu spécial, en effet à 12H05 la carte de la chambre étant déactivée .. impossible de prendre l'ascenceur. ça manque de communication et d'explication. Sauf a etre un habitué , c'est pas tres smooth.
Bodde här 4 nätter i november 2023
Svar från Olga Pascari-Front Desk. 5 dec. 2023
Dear guest,Thank you for taking time and share your experience at Ocean Drive Madrid.It is great to read that you enjoyed the room during your stay.We take note about your comments to improve our serivce and make our guests have even better experience with us.We hope to welcome you back in your next trip to the city.Kind regards,Olga Pascari-Front Desk.