Kära Ola, Först och främst, tack för att du valde oss under din vistelse i Madrid. Vi är glada att veta att du har haft en fantastisk upplevelse och vi uppskattar att du har delat med dig av den eftersom det är mycket viktigt för oss att veta vad våra kunder tycker. Tack så mycket för att du rapporterade dina förslag till förbättringar. Med vänliga hälsningar. Noel Clemente. Erfarenhetsansvarig

Dear Petra, Thank you very much for your excellent evaluation. We are happy to hear that she has enjoyed her stay with us. Looking forward to welcoming you again very soon, receive a warm greeting from the entire Petit Palace Puerta del Sol team Sincerely, Noelia- Experience Manager

Dear Blerim, many thanks for your great score! We are so glad to know that you have enjoyed your stay and we hope that you come back soon. We hope that you come back again in the future. Kind regards

Dear Therese, many thanks for your great comments! We are very happy to know that you have enjoyed our location in the city centre and also that you have tasted our breakfast. We hope that you come back very soon. Best regards

Dear Peter, many thanks for sharing your great comments with us! We are so glad to know that you have enjoyed our location and also our marvelus breakfast. We hope that you decide to come back soon. Best regards

Dear guest, first of all, many thanks for your great review! We are so glad to know that you have enjoyed our location and also our complete breakfast. We hope that you come back very soon. Best regards

Estimada Eva, muchas gracias por su valoración. Nos alegra que haya disfrutado de su estancia con nosotros y esperamos que nos vuelva a elegir en el futuro. Reciba un cordial saludo

Dear Wickus, many thanks for sharing your comments with us!! We are very glad to know that you have enjoyed your stay in general terms, adn that you have tasted our complete breakfast! My sincere apologices about the lack of air conditioning in romos, during winter we just have heating. We are afraid that we cannot have both at the same time but we will double check the reason why your room was so hot. Also, we are very sorried about the bad smell that you mention, we will see waht happened to solve this issue. We hope that you Will give us another opportunity in the future. Best regards

Dear Tomas, first of all many thanks for sharing your experience with us! We are very happy to know that you have enjoyed your stay and we hope that you come back soon. Kind regards

Dear Göte, many thanks for your review! We are happy to know that you have enjoyed our location in the city centre. Ww hope that you will decide to visit us again in the future. Kind regards

Dear Gunilla, many thanks for your score! We are very happy to know that yiu have enjoyed your stay and we hope that you will visit us again in the future. Best regards

Dear Claes, many thanks for your great comments! We are very happy to know that you have enjoyed your stay and also our nice breakfast. We hope that you come back very soon

Dear Estebana, many thanks for your great comments! We are very happy to know that you have enjoyed our location and also our rooms and breakfast. We hope that you come back very soon. Best regards

Dear guest, many thanks for your great review! We are very happy to know that you have enjoyed our location and also that you have tried our complete breakfast. We hope that you come back soon. Kind regards

Kära Paul, Tack så mycket för dina kommentarer. Vi är glada att du haft vår plats mitt i centrum och vi hoppas att du kommer att besöka oss igen. Få en varm hälsning,

Kära kund, Tack så mycket för att du delar din erfarenhet med oss. Vi är väldigt glada att du haft din vistelse med oss och att du har provat vår fulla frukostbuffé. Vi hoppas att du besöker oss igen snart.

Dear Thomas, Thank you very much for staying at Petit Palace Puerta del Sol and for leaving such a nice rating of your stay! We take note of your suggestion regarding the toilet brushes and we appreciate your feedback. We hope that you count on us again if you ever decide coming back to Madrid so you can enjoy the Petit Palace experience to its fullest again in our hotel. Kind regards and have a nice day, Teresa de la Rosa, front desk manager.

Dear Karin, Thank you very much for having chosen us as your hotel of stay and for leaving a review of your experience with us. We are glad that our location in the heart of the city, our welcoming and efficient staff and our delicious breakfast were so much to your liking. Nevertheless, we are sorry that there were some details that disturbed your stay. We are glad that our maintenance service was able to help you and we take note of your observations about the bathroom door, as your feedback is what helps us improve. Kind regards, Teresa de la Rosa, front desk manager.

Dear Yvla, Thank you so much for your lovely reviews! We are delighted that you had such a wonderful stay with us and hope that you choose us again whenever you come back to Madrid. It is always a pleasure reading reviews like this one, as it is so rewarding to know that we are able to help our guests make the most out of the Petit Palace experience! Thank you for appreciating our services, renewed facilities and efficient staff. We will make sure that Sonia knows about your feedback and we thank you on her behalf! We would love to welcome you back anytime soon! Kindest regards, Teresa de la Rosa, front desk manager.

Dear Guest, Thank you so much for such an excellent rating! We are delighted that all of our services have fulfilled your expectations and we will be more than glad to have you back at Petit Palace Puerta del Sol! Kind regards, Teresa de la Rosa, front desk manager.

Dear Monica, Thank you so much for your feedback. We are delighted that you liked our facilities so much as well as our location. Do not hesitate to choose us again if you ever come back to Madrid, we would be delighted to have you back anytime soon! Kind regards, Teresa de la Rosa, front desk manager.

Lief Tack för den stora översynen av vårt hotell! Vi är glada att du haft din vistelse och hoppas att se er igen mycket snart. Vänliga hälsningar, Marta Hoyos | Hotel General Manager

Dear Guest: Tack så mycket för att välja vårt hotell och uppskattar dina kommentarer och dela den med andra användare erfarenhet. Esperamoms att välkomna dig snart igen. Med vänliga hälsningar.

Estimada Mariana,Le agradecemos mucho su comentario y nos alegra saber que disfrutó de nuestra excelente ubicación. Para futuras visitas, también ofrecemos alternativas de transporte y servicios para aquellos que no cuentan con vehículo. Esperamos tenerlo de vuelta pronto

Dear Camila,Thank you very much for taking some minutes of your valuable time to share your experience and for rating us so well. We really appreciate your high feedback about your stay, and we hope that you enjoyed our hotel and our city in the best way possible,

Dear Graham,Thanks for letting us know regarding your stay. I'm sorry to hear about your unpleasant experience. Your feedback is valuable, and I'll make sure to pass it along to our management team for review. We strive to provide comfortable and spacious accommodations for all our guests, and it's disappointing to hear that we fell short in your case. We'll investigate the issues you mentioned regarding the room's condition and pricing to ensure that we can address them effectively. Thank you for bringing this to our attention.Kind regardsAna Sanz - Host.

Estimado Jorge Eduardo,Muchas gracias por dedicarnos unos minutos y compartir su magnífica valoración y comentarios. Es un verdadero placer descubrir que disfrutó de unos días agradables y que nuestro desayuno junta con las recomendaciones brindadas y nuestra privilegiada ubicación hicieron de su estancia una experiencia memorable. Nos vemos pronto. Un saludo.Laura Rodríguez - Experience Manager.

Dear Cristina,Thank you for your appreciated comments! We are pleased to hear that you have gotten the best of your holiday in our hotel. I’m happy to learn that you regarded our staff as splendid and that you enjoyed the breakfast.We would like to assure you that your safety is our priority. We are glad you liked the locked main door and understood that you can only access the lobby using your room key.Looking forward to welcome you Laura Rodriguez - Experience Manager.

Dear Daniel,Thank you very much for taking a few minutes to give us your wonderful review after your stay. We are glad that everything the hotel has to offer was to your liking and that you were able to make the most of your getaway to Madrid. We hope you will visit us again very soon.

Dear Jahanban,Thank you so much for your fantastic review! We're thrilled to hear that you had such an enjoyable stay with us in the heart of Madrid. Our team, especially Vanessa and her colleagues, takes great pride in providing exceptional service and ensuring that our guests have everything they need for a memorable experience.We hope to have the pleasure of welcoming you back for another 10/10 experience in the future!Kind regards,Laura Rodriguez - Experience Manager.

Estimada Krhisty,Gracias por sus comentarios tan positivos tras su estancia con nosotros en Petit Palace Chueca. Nos alegra saber que se han sentido a gusto y que la atención recibida por parte de todo el equipo del hotel haya hecho de su estancia una experiencia inigualable. Esperamos que nos visiten de nuevo muy pronto.Atentamente,Laura Rodríguez - Experience Manager.

Dear Heather,Thank you for your positive review! We're glad you appreciated our convenient location, cleanliness, stylish decor, and friendly staff.We look forward to welcoming you back!Kind regards,Laura Rodríguez - Experience Manager.

Estimado Jesús Carlos,Gracias por sus comentarios tan positivos tras su estancia con nosotros en Petit Palace Puerta del Sol. Nos alegra saber que se han sentido a gusto y esperamos que sus días con nosotros hayan sido inigualables. Esperamos que nos visiten de nuevo muy pronto.Un saludo cordial,Laura Rodriguez - Experience Manager.

Dear Islenis,Thank you very much for taking a few minutes to give us your wonderful review after your stay. We are glad that everything the hotel has to offer was to your liking and that you were able to make the most of your getaway to Madrid. We hope you will visit us again very soon.Laura Rodriguez - Experience Manager.

Dear Brunilda,We are grateful for your kind words and praise! We are very glad that you have mentioned our helpful staff, delicious breakfast, and the hotel cleanliness in your review. It's awesome that you felt more comfortable knowing you were in a conveniently located place. Your appraisal is important to us and we look forward to welcoming you on future visits.Kind regardsLaura Rodríguez - Experience Manager.

Estimada Cristina,Muchas gracias por dedicarnos unos minutos y compartir su magnífica valoración y comentarios. Es un verdadero placer descubrir que disfrutó de unos días agradables y que nuestro desayuno junta con las recomendaciones brindadas y nuestra privilegiada ubicación hicieron de su estancia una experiencia memorable. Nos vemos pronto. Un saludo.Laura Rodriguez - Experience Manager.

Estimado Ángel,Muchas gracias por dedicarnos unos minutos y hacernos llegar su magnífica valoración tras su estancia. Nos alegra que todo lo que ofrece el hotel haya sido de su agrado y hayan podido sacar el máximo provecho a su escapada a Madrid. Esperamos que vuelva a visitarnos muy pronto.Un saludoLaura Rodríguez - Experience Manager.

Estimada Sonia,Le agradecemos mucho por tomarse unos minutos para darnos su excelente valoración después de su estancia. Nos complace que hayan disfrutado de todo lo que el hotel ofrecía y pudieran aprovechar al máximo su escape a Madrid. Ojalá regrese a visitarnos pronto.Atentamente,Laura Rodriguez - Experience Manager.

Thank you for your positive feedback! We're thrilled you found our desk staff and breakfast service kind and friendly. Your mention of our clean hotel and convenient location is much appreciated. We look forward to welcoming you back in the future.Best regards,

Dear Jose,What a pleasure to read your opinion towards us! Thank you very much for your feedback, we're so glad you enjoyed a few days in our beautiful city and that you loved everything Madrid has to offer. We hope you can visit us again! Best regards.Kind regards,Laura Rodriguez - Experience Manager.

Dear Suzann,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during the check-in process. It is our priority to provide an attentive service and we're saddened because we didn't succeed this time.On a positive note, we're delighted to hear that you enjoyed the fabulous shower and found the breakfast to be satisfactory. We also appreciate your acknowledgment of our convenient location.We genuinely hope to have the opportunity to welcome you back in the future, providing you with an improved and memorable stay.Best regardsAna Sanz - Host.

Estimado Cesar,Muchas gracias por dedicarnos unos minutos y hacernos llegar su magnífica valoración tras su estancia. Nos alegra que todo lo que ofrece el hotel haya sido de su agrado y hayan podido sacar el máximo provecho a su escapada a Madrid. Esperamos que vuelva a visitarnos muy pronto.Atentamente,Laura Rodriguez - Experience Manager.

Dear Juan,Thank you so so much for taking the time to give us the feedback about your stay. It's a pleasure for us to know that your stay was so amazing and that the staff was so so attentive. Kind regardsLaura Rodriguez - Experience Manager.Kind regardsLaura Rodriguez - Experience Manager.

Dear Jose,Thank you very much for taking some minutes of your valuable time to share your experience and for rating us so well. We really appreciate your feedback about your stay, and we hope that you enjoyed our hotel and our city in the best way possible. We're really happy that you enjoyed our breakfast and the attention you received from our staff was unbeatable, especially from Vanessa. We hope you visit us soon; we can't wait to have you back!Kind regardsLaura Rodriguez - Experience Manager.

Estimado Jorge,Gracias por haber depositado su confianza en nosotros y habernos elegido para disfrutar unos días de nuestra bonita ciudad. También le agradecemos que haya ocupado un minuto de su tiempo en hacernos llegar la valoración de su estancia. Nos alegra saber que se ha sentido como en casa y que todo el personal le ha ofrecido una atención excepcional, nos motiva muchísimo para seguir trabajando en esta línea. Esperamos recibirle pronto.Un saludoLaura Rodriguez - Experience Manager.

Estimado Carlos,Gracias de corazón por sus comentarios y por su magnífica valoración tras su estancia. Nos alegra ver que han disfrutado de unos días con nosotros y que gracias a nuestra privilegiada ubicación ha podido disfrutar de todo lo que Madrid tiene que ofrecer.Esperamos verle pronto.Un saludo,Laura Rodriguez - Experience Manager.

Dear Ram,Thank you for sharing your feedback with us. We appreciate knowing that you found our hotel's central location convenient for exploring Madrid's tourist attractions. However, we regret to hear that the room size did not meet your expectations and that the bed did not provide the comfort you were looking for.We take your comments seriously and will review them internally to identify areas for improvement. Guest comfort is of utmost importance to us, and we apologize for any inconvenience you experienced.Thank you for choosing to stay with us.Kind regards,Laura Rodriguez - Experience Manager.

Dear Albeyra,Thank you so much for your kind words! We're delighted to hear that you enjoyed both our excellent location and service during your stay. Providing a positive experience for our guests is our top priority, and it's truly rewarding to know that we met your expectations.We appreciate your choice to stay with us and look forward to welcoming you back in the future. Safe travels!Kind regards,Laura Rodriguez - Experience Manager.

Dear Alexander, Thank you very much for taking a few minutes to give us your wonderful review after your stay. We are glad that everything the hotel has to offer was to your liking and that you were able to make the most of your getaway to Madrid. We hope you will visit us again very soon.Kind regardsLaura Rodríguez - Experience Manager.

Estimado Jaime Arturo,Muchas gracias por dedicarnos unos minutos y hacernos llegar su magnífica valoración tras su estancia. Nos alegra que todo lo que ofrece el hotel haya sido de su agrado y hayan podido sacar el máximo provecho a su escapada a Madrid. Esperamos que vuelva a visitarnos muy pronto.Un saludoLaura Rodríguez - Experience Manager.