Estimada Melina, Muchas gracias por tu comentario! Lamentamos si tu visita no fue todo lo positiva que debería haber sido. Nos gustaría mencionar que tenemos recepción ubicada en el mismo edificio y abierta todos los días de 10.00 a 18.00, a parte tenemos la atención telefónica personalizada 24 horas. En caso de haber recibido tu llamada durante tu estancia, te habríamos atendido con mucho gusto y seguramente hubiésemos encontrado las soluciones válidas para ambas partes, incluyendo el cambio de la habitación. Uno de los objetivos principales de nuestro establecimiento es la seguridad de nuestros huéspedes. Justo por eso tenemos instalado el sistema de control de acceso con varias puertas con los códigos de acceso que nos ayudan a garantizar que nadie ajeno a nuestro establecimiento perturbe la estadía de nuestros huéspedes. Esperamos tenerte pronto de vuelta! Saludos, Uma Suites Atocha

Dear Kitichai, Thank you very much for your comment and your suggestions! Best regards, Uma Suites Atocha

Apreciado Isaac, muchas gracias por tu comentario! Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Dear Wael, Thank you for your comment! We are sorry that your visit was not as positive as we would have liked. We have a reception open every day from 10:00 a.m. to 6:00 p.m., out of the reception hours we have personalized telephone attention 24 hours a day. If we had received your call during your arrival, we would have gladly assisted you with this issue. Best regards, Uma Suites Atocha

Apreciado Juan Carlos, muchas gracias por tu comentario! Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Estimado Nicolás, Muchas gracias por tu comentario! Lamentamos que tu visita no haya sido todo lo positiva que nos hubiera gustado. Tal y como os hemos informado en los mensajes anteriores de tu llegada, Uma Suites Atocha se encuentra en un edificio residencial histórico protegido, desde hace unas semanas se han instalado unos andamios en nuestro edificio para realizar los trabajos de protección de la fachada. Los trabajos se realizarán durante el día de lunes a viernes y no afectarán al descanso nocturno. Sentimos las molestias causadas. ¡Sin duda estaremos encantados de recibirte durante tu próxima estancia en Madrid! Saludos, Uma Suites Atocha

Dear Rudolf, Thank you very much for your comment! We are sorry that your visit was not as positive as we would have liked. To provide the best service, we have our staff available 24 hours a day on the telephone number indicated on the reservation confirmation. If we had received your call during your stay, we would have attended you with great pleasure. We hope to have you with us again soon to have the opportunity to change your opinion. Kind regards, Uma Suites Atocha

Dear VIRGINIO, Thank you very much for your comment! Best regards, Uma Suites Atocha

Dear Anthony, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Eunseo, Thank you very much for your comment! We are sorry that your visit was not as positive as we would have liked. We would like to mention that our establishment has different types of rooms (all for private use) with private bathrooms, with different sizes (up to 30 square meters) that are prepared to meet the needs of all types of travelers. We hope to have you back soon! Best regards, Uma Suites Atocha

Dear Caroline, Thank you very much for your comment! As we have informed you in previous messages about your arrival, Uma Suites Atocha is located in a protected historic residential building. Some weeks ago, scaffolding has been installed in our building to carry out the protection work on the façade. The works will be carried out during the day from Monday to Friday and will not affect the night rest. We are sorry for the inconvenience caused. Regards, Uma Suites Atocha

Apreciado Rodrigo, muchas gracias por tu comentario! Estamos encantados de leer que has disfrutado de nuestro establecimiento. Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Estimada Amelia, muchas gracias por tu comentario! Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Dear Guest, Thank you for your comment! We would like to remind you that we have the reception open every day from 10:00 a.m. to 6:00 p.m., out of the reception hours we have personalized telephone attention 24 hours a day. If we had received your call during your arrival, we would have gladly assisted you with this issue. Best regards, Uma Suites Atocha

Dear Omar, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Estimado Luis Daniel, Muchas gracias por tu comentario! Lamentamos que tu visita no haya sido todo lo positiva que nos hubiera gustado. Tal y como os hemos informado en los mensajes anteriores de tu llegada, Uma Suites Atocha se encuentra en un edificio residencial histórico protegido, desde hace unas semanas se han instalado unos andamios en nuestro edificio para realizar los trabajos de protección de la fachada. Los trabajos se realizarán durante el día de lunes a viernes y no afectarán al descanso nocturno. Sentimos las molestias causadas. Sin duda estaremos encantados de recibirte durante tu próxima estancia en Madrid! Saludos, Uma Suites Atocha

Estimada Amparo, muchas gracias por tu comentario! Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Dear 서비스 최악, Thank you very much for your comment! We would like to remind you that in Madrid you can drink water from the tap, this is why we have the glases in the room, and also as we have informed in the confirmation of the reservation in our establishment we dont have a daily cleaning service. Only final cleanig service is included. Best regards, Uma Suites Atocha

Estimado Jose, muchas gracias por tu comentario! Estamos encantados de leer que has disfrutado de nuestro establecimiento. Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Beste Belinda, Hartelijk dank voor uw reactie! We zullen u zeker graag verwelkomen tijdens uw volgende verblijf in Madrid! Met vriendelijke groet, Uma Suites Atocha

Estimado Roberto, muchas gracias por tu comentario! Estamos encantados de leer que has disfrutado de nuestro establecimiento. Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Dear Minkyeong, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Adriana, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Apreciada Arianna, muchas gracias por tu comentario! Estamos encantados de leer que has disfrutado de nuestro establecimiento. Esperamos tener el placer de verte de nuevo en Uma Suites! Saludos cordiales, Uma Suites Atocha

Dear Susanna, Thank you very much for your comment! As we have informed you in previous messages about your arrival, Uma Suites Atocha is located in a protected historic residential building. Some weeks ago, scaffolding has been installed in our building to carry out the protection work on the façade. The works will be carried out during the day from Monday to Friday and will not affect the night rest. We are sorry for the inconvenience caused. Regards, Uma Suites Atocha

Estimado Ruben, muchas gracias por tu comentario! Estaremos encantados de darte la bienvenida durante tu próxima estancia! Saludos cordiales, Uma Suites Atocha

Dear Fan, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Sumin, Thank you very much for your comment! We are sorry that your visit was not as positive as we would have liked. As we have informed you in previous messages about your arrival, Uma Suites Atocha is located in a protected historic residential building. Some weeks ago, scaffolding has been installed in our building to carry out the protection work on the façade. The works will be carried out during the day from Monday to Friday and will not affect the night rest. We are sorry for the inconvenience caused. Regards, Uma Suites Atocha

Dear Sooyeong, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Buenas tardes Alfredo, Muchas gracias por tu comentario! Lamentamos que tu visita no haya sido todo lo positiva que nos hubiera gustado. Tal y como os hemos informado en los mensajes anteriores de tu llegada, Uma Suites Atocha se encuentra en un edificio residencial histórico protegido, desde hace unas semanas se han instalado unos andamios en nuestro edificio para realizar los trabajos de protección de la fachada. Los trabajos se realizarán durante el día de lunes a viernes y no afectarán al descanso nocturno. Sentimos las molesticas ocasionadas! Saludos, Uma Suites Atocha

Caro MASSIMO, Grazie mille per il tuo commento! Saremo sicuramente lieti di accogliervi durante il vostro prossimo soggiorno a Madrid! I miei migliori saluti. Uma Suites Atocha

Dear Karen, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Christian, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Sepid, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Christian, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Estimado Fausto, Muchas gracias por tu comentario! Lamentamos que tu visita no haya sido todo lo positiva que nos hubiera gustado. Para dar el mejor servicio tenemos nuestro personal disponible 24 horas al teléfono indicado en tu reserva y en la recepción ubicada en el mismo edificio todos los días de 10.00 a 18.00, en caso de haber recibido tu mensaje durante tu estancia te hubiéramos atendido con mucho gusto y seguramente hubiéramos encontrado la solución del problema indicado. Tal y como os hemos informado en los mensajes anteriores de tu llegada, Uma Suites Atocha se encuentra en un edificio residencial histórico protegido, desde hace unas semanas se han instalado unos andamios en nuestro edificio para realizar los trabajos de protección de la fachada. Los trabajos se realizarán durante el día de lunes a viernes y no afectarán al descanso nocturno. Sentimos las molesticas ocasionadas! Saludos, Uma Suites Atocha

Apreciada Sandra, muchas gracias por tu comentario! Estaremos encantados de darte la bienvenida durante tu próxima estancia! Saludos cordiales, Uma Suites Atocha

Dear Fabiola, Thank you very much for your comment! We are sorry that your visit was not as positive as we would have liked. Uma Suites Atocha is located in a residential building and the elevator is the part of the building, not the part of the Uma Suites Atocha. All incidences with elevator are managed by the city elevator company. Unfortunately, we dont know why you call was not answered. We are sorry for the inconvenience caused. Regards, Uma Suites Atocha

Dear Randy, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Gabriel, Thank you for your comment! We will be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Renata, Thank you very much for your comment! We are happy to know that you have enjoiyed your stay with us! As we have informed you in previous messages about your arrival, Uma Suites Atocha is located in a protected historic residential building. Some weeks ago, scaffolding has been installed in our building to carry out the protection work on the façade. The works will be carried out during the day from Monday to Friday and will not affect the night rest. We are sorry for the inconvenience caused. Regards, Uma Suites Atocha

Dear Nino, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Estimado Alfons, muchas gracias por tu comentario! Estaremos encantados de darte la bienvenida durante tu próxima estancia! Saludos cordiales, Uma Suites Atocha

Estimada Miriam, Muchas gracias por tu comentario! Lamentamos que tu visita no haya sido todo lo positiva que nos hubiese gustado. Para dar el mejor servicio, tenemos nuestro personal disponible 24 horas al día en el teléfono marcado en la confirmación de la reserva y todos los días de 10.00 a 18.00 en la recepción. En caso de haber recibido tu llamada durante tu estancia, te habríamos atendido con mucho gusto y seguramente hubiésemos encontrado las soluciones válidas para ambas partes, incluyendo el cambio de la habitación. Esperamos poder tenerte pronto de nuevo con nosotros para tener posibilidad de cambiar tu opinión. Saludos cordiales, Uma Suites Atocha

Dear Wenxiang, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Hello, Thank you very much for your comment! We are sorry that your visit was not as positive as we would have liked. As we have informed you in previous messages about your arrival, Uma Suites Atocha is located in a protected historic residential building. Some weeks ago, scaffolding has been installed in our building to carry out the protection work on the façade. The works will be carried out during the day from Monday to Friday and will not affect the night rest. We are sorry for the inconvenience caused. Regards, Uma Suites Atocha

Apreciada Florencia, Muchas gracias por tu comentario! Como te hemos informado en los mensajes anteriores de tu llegada, Uma Suites Atocha se encuentra en un edificio residencial histórico protegido, durante unas semanas se han instalado unos andamios en nuestro edificio para efectuar las obras de reservación de la fachada. Los trabajos se llevarán a cabo en horario diurno de lunes a viernes y no afectarán al descanso nocturno. Sentimos las molestias ocasionadas. Saludos, Uma Suites Atocha

Dear Tarasin, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha

Dear Gladys, Thank you very much for your comment! We will certainly be delighted to welcome you during your next stay in Madrid! Best regards, Uma Suites Atocha