Finns det pool på Penthouse Sea View+WIFI+Pool?

Ja, boendet har pool. Det finns takpool.

Är Penthouse Sea View+WIFI+Pool husdjursvänligt?

Nej, husdjur är inte tillåtna på boendet.

Vilken utcheckningstid gäller för Penthouse Sea View+WIFI+Pool?

Utcheckning sker senast klockan 11.00.

Var ligger Penthouse Sea View+WIFI+Pool?

Denna semesterbostad nära stranden ligger mindre än 2 km från Mahahuals strand och Costa Mayas hamn. Mahahuals fyr och Maya vattenpark ligger också 3 km härifrån.

Penthouse Sea View+WIFI+Pool: recensioner, erbjudanden och foton 2025

Om området

Denna semesterbostad ligger nära stranden i Mahahual. Costa Mayas hamn och Maya vattenpark kan vara värda att kolla in om du har aktiviteter på programmet, och den som föredrar att uppleva områdets vackra natur kan utforska Mahahuals strand och Maya Chan Beach.

Gå till vår reseguide för Mahahual

Se fler semesterbostäder i Mahahual

4/10 Dåligt

Lloyd S.

11 feb. 2022

Not all services were available, unfortunately

We are very sorry to write a negative review about this experience. We booked this penthouse because of the private roof terrace with jaccuzi. But…with arrival the jaccuzi was very dirty, empty & non-functioning. SO the first day & night we could not even use it at all. We messaged Benji and he replied quickly and asked cleaners to clean and prepare the jaccuzi for use. The next day the doors of the roof top were closed so we could not even reach the roof top terrace. After getting in touch the door could be opened, but we were surprised again, because the jaccuzi was filled with water..but the system was still broken & the water was very dirty (had a yellow/green color).. Not very inviting to use, for us. Also the wifi was not installed when checking in. Benji went out to get an adapter and installed wifi. It worked for a few minutes, but after that there was no wifi anymore during our stay… Drinking water was not available. We messaged Benji and after a day there was 2 liters of drinking water delivered. Benji does not speak any English, so communicating was a little more difficult than we are used to in Mahahual (Quintana Roo, Mexico). And his communication skills could be better also, because he just left us a few times during a conversation, to do something and come back later…without telling us why he suddenly left and without mentioning when he would be back.. a little strange, so worth mentioning, but not a big issue for us. We booked this for some special services, and exactly that services were not delivered…. Very disappointing experience for us. And when we try to discuss this with Benji and find a solution together, we get only 1 repeating reply; a thousand apologies & he would make sure it will not happen again. Very nice for future guests, but no benefit for us on that matter. We asked to get some small refund as a sign of good intentions - for services not delivered - but the apology was the maximum Benji was willing to give. Therefore we also apologized in advance for writing a negative review, because we just did not received what we paid for & we also want to inform future guests about this experience (especially because Benji promised this would not happen again with future guests). We really hope Benji will do a better job for other guests, because the location & views of this penthouse are great!

Bodde här 2 nätter i februari 2022

Recensioner för Penthouse Sea View+WIFI+Pool

3,0

4,0/10

Renlighet

2/10 Väldigt dåligt

Antonio J., New York

21 apr. 2022

Gillade inte: Renlighet

Never had the chance to get in

We never got in the property cause there was a problem with a “flooded air conditioning unit “ I know problems happen , but there was no communication whatsoever about the problem until a few hours before check in, we happened to have another unit in the same complex which turned out to be great ( but what if we hadn’t? We would’ve been stranded and left looking for another room in the middle of a high traveling week because of a Mexican Holiday ) we got our refund promptly which was the right thing to do

Bodde här 2 nätter i april 2022

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