Terrass/Patio
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Recensioner av Courtyard by Marriott Mahwah

3 out of 5
Courtyard by Marriott Mahwah
140 NJ-17 South, Mahwah, NJ

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 499 av 1000 recensioner" "
8 - Bra i betyg. 268 av 1000 recensioner" "
6 - Okej i betyg. 120 av 1000 recensioner" "
4 - Dåligt i betyg. 47 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 66 av 1000 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Maria

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Rent o snyggt o mysig bakgård med brasa!
Bodde här 1 natt i augusti 2022
Svar från General Manager 15 aug. 2022
Tack för den positiva feedbacken! Vi är så glada att du har haft din vistelse hos oss.

8/10 Bra

Carina

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i maj 2022
Svar från General Manager 24 maj 2022
Thank you for sharing your feedback.

10/10 Fantastiskt

Holly

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall our stay was good. The sofa bed was very uncomfortable. Actually ended up sleeping on the sofa for the duration of the stay. The rooms were updated and well kept. The Bistro served good food and it was a bonus to have a bar so the adults can grab a beverage. The lobby area was a great way to hang out with fellow travelers. Had sufficient seating and the fire pit outside was a nice touch.
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Harvey

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bedbugs
Bodde här 4 nätter i april 2024

6/10 Okej

Toshio

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
When we made a reservation, it says "Breakfast for 1" but there is no breakfast. I asked them but no clear answer during 4 days stay.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

SORIN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ramakrishnan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I came here for a one night stay and it was just fine for that purpose
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient
Bodde här 1 natt i april 2024

10/10 Fantastiskt

George

Reste med familjen
Staff was excellent very kind an attentive room was very cozy clean and overall experience was great
Bodde här 1 natt i april 2024

10/10 Fantastiskt

SORIN

Bodde här 1 natt i april 2024

8/10 Bra

Marie-Josee

Bodde här 1 natt i mars 2024

8/10 Bra

Laura

Bodde här 1 natt i mars 2024

8/10 Bra

Josh

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There should a time posted at the bistro dining area. I also think it should be open longer for breakfast than 10am. Need a thermostat in the fitness center, it was a little warm while working out. The place was very clean staff was nice. Very happy with our stay.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Danixon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel is a good stay for the price
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

ana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property, convenient to the highway.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Louis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was beautiful... the beds were very uncomfortable.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

RITA

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Steve

Bodde här 1 natt i mars 2024

8/10 Bra

JUN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Larry

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Lazaria, the front desk person seemed like she could care less about what I needed. This person should be behind a desk and not in contect with people!! Basically i asked for a cart to carry luggage to my room. She grunted out "at the end of the hall way" I asked which way? her reply was either so I went to the right side and nothing, the I walked to the other side and nothing there either. I want back to ask for help and this time she said down by the elevator so I walked to the right and all the way down the hall to the elevator and NO cart! I went back to the front dest and asked for help... she shrugged her shoulders and was not willing to do anything. I will NEVER stay at this location again!
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

christine

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tatiana

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Regina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and lovely lobby area to hang out. Friendly staff at the bistro counter. Staff at check in were a bit unhelpful and unconcerned.
Bodde här 1 natt i februari 2024

6/10 Okej

Jamir

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från General Manager 28 feb. 2024
Thank you for your candid feedback, please let us know what can we do to improve.

4/10 Dåligt

Denise

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room smelled of cigarette although I asked for non smoking. The rug in the room was stained with red dots that looked like blood stains. We didn’t get our room cleaned nor did we get fresh extra towels. I booked a room with “city view” but instead faced the inside of the courtyard. I wouldn’t book here again. It’s nothing like how it was advertised
Bodde här 2 nätter i februari 2024
Svar från General Manager 28 feb. 2024
We are disappointed you did not enjoy your stay with us. This facility is non smoking and we enforce this policy at check in. The red dots were not blood rather hair dye, we are looking to replace soon. We apologize we failed to meet you expectations.

10/10 Fantastiskt

Donald, Bronx

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decided to stay over there to have a break from the city life and relax. The place was quiet and well maintained. That was a wonderful time.
Bodde här 2 nätter i februari 2024
Svar från General Manager 28 feb. 2024
We are glad to hear you chose us for your R&R break ! Welcome back anytime the city gets a little too hectic for you.

10/10 Fantastiskt

Linda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel
Bodde här 1 natt i februari 2024
Svar från General Manager 28 feb. 2024
We love that you love it!!! Please keep coming back to us.

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to relax and wine. I’ll definitely come again…
Bodde här 1 natt i februari 2024
Svar från General Manager 28 feb. 2024
Thank you for the kind review! so pleased you enjoyed your stay with us.

10/10 Fantastiskt

Abraham

Bodde här 1 natt i februari 2024

8/10 Bra

Joshua

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kasim

Superb place to visit
Our stay was warm and the Representative at the desk whom serviced us was SUPERB !!!! And very Professional to the point that we are looking forward to returning next weekend.
Bodde här 1 natt i januari 2024
Svar från General Manager 7 feb. 2024
Thank you so much for the positive review. We hope you’ll visit us again soon. We are so excited you enjoyed your visit with us.

4/10 Dåligt

Rodrigo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
it was good
No microwave , nor coffee compliment or dryer - not suit for a family
Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
I apologize, if we did not inform you, but microwaves are available upon request. hair dryers are located in the bathroom behind the door, and Courtyard brand hotels does not offer complimentary breakfast. Thank you for your feedback.

2/10 Väldigt dåligt

Sugey

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
Looks like we've disappointment you, we will be contacting directly to further discuss your experience.

6/10 Okej

Orlando

Bodde här 4 nätter i december 2023
Svar från General Manager 28 feb. 2024
We are sorry your experience was less than, we appreciate the candid feedback.

10/10 Fantastiskt

Mike

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was updated. Staff very friendly. Pool was nice and warm. Will come again.
Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
We welcome yo back very soon ! Thank you for staying with us.

8/10 Bra

Keven

Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
We appreciate the positive feedback, we welcome you back soon.

10/10 Fantastiskt

Ali

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
All the staff at this hotel go above and beyond to make you happy, comfortable and help you- including when your Uber Eats driver isn’t comprehending the room number- they’re on it. Love the ability to open the slider for fresh air and the rooms are cozy.
Bodde här 3 nätter i januari 2024
Svar från General Manager 28 feb. 2024
We strive for all of our guests to have a wonderful experience with us. I will share your comments with my team! We hope to see yo back soon.

10/10 Fantastiskt

Lucie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So quiet, stayed for one night. I have SUPER high standards when it comes to bed comfort and noise levels. Slept like a rock. Super nice for the price!!! Will be staying here again :)
Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
We are so pleased you've enjoyed your stay with us.

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
Thank you for the awesome review!

6/10 Okej

Ronald

Gillade: Renlighet
Bodde här 1 natt i januari 2024
Svar från Cynthia Amaro 28 feb. 2024
We apologize we failed to meet your expectations. We will use your feedback to make improvements.

10/10 Fantastiskt

Mark

Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
Hooray! great review--- Thank you kindly, we hope to see you back soon.

10/10 Fantastiskt

David

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från General Manager 7 feb. 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us . We hope you’ll visit us again soon.

10/10 Fantastiskt

Shoshana Sarah

Bodde här 1 natt i januari 2024
Svar från General Manager 28 feb. 2024
Thank you so much for the 5 star rating!!! We are so happy you enjoyed your stay with us.

6/10 Okej

Ismail Cihat

Gillade inte: Personal och service
The front desk person was super slow. We arrived there around 5pm but our room was not ready even though the check out time is 2pm. The front desk person did not even apologize and she was super rude. Everything else was expected.
Bodde här 2 nätter i december 2023
Svar från General Manager 7 feb. 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam is committed to providing high-quality customer service to all of our guests. We will use this feedback to improve.

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från General Manager 7 feb. 2024
Thank you for taking a moment to share your experience with us. We are so pleased tohear you found everything with your accommodations to your liking. We look forward to welcoming you back again soon.

4/10 Dåligt

Jennifer

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not to Marriott’s standards
The hotel was run down. The room type I reserved was not available (not cleaned) and then we were given a king room but the bed was a queen. The room had a flickering light. Every day, our cards were deactivated and had to be reactivated by the staff. The staff was average. Our room was only cleaned once during a 3 night stay. The road noise was quite bad.
Bodde här 4 nätter i december 2023
Svar från General Manager 5 feb. 2024
Thank you for your candid review, we will use your feedback to make necessary improvements We look forward to welcoming you back again soon.

8/10 Bra

Russell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mostly good
Everything was mostly good. Shower head could be better, the hair dryer didn’t work, and a dog was barking in another room at times.
Bodde här 1 natt i december 2023
Svar från General Manager 5 feb. 2024
Thank you so much for your feedback. We are delighted to hear that you had a positive stay. We hope you’ll visit us again soon.

10/10 Fantastiskt

Tony

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay and it's quiet!
Bodde här 2 nätter i december 2023
Svar från General Manager 5 feb. 2024
Thank you for taking a moment to share your experience with us. We are so pleased to We look forward to welcoming you back again soon.

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från General Manager 5 feb. 2024
Thank you for choosing us for We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to in the near future.