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Recensioner av Sanctum on the Green

3.5 out of 5
Sanctum on the Green
The old cricket common, Maidenhead, England

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 46 av 97 recensioner" "
8 - Bra i betyg. 23 av 97 recensioner" "
6 - Okej i betyg. 15 av 97 recensioner" "
4 - Dåligt i betyg. 12 av 97 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 97 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Maureen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The setting for this property is beautiful. There are some really quirky features and would love to visit again in the summer when we could enjoy the garden. Bedrooms were well equipped and bed comfortable. Staff were friendly and helpful. Continental breakfast was served all on one rather small plate, would have preferred a roll rather than a croissant with my ham and cheese but nice selection of fruit. We had a meal at the property and this was enjoyable but would have liked more vegetables.
Bodde här 2 nätter i oktober 2023
Svar från Sanctum Team 15 nov. 2023
Dear Maureen ,Thank you for the kind review, we're glad you enjoyed your stay with us! Hopefully we will welcome you back soon! Kind regards, Sanctum Team

4/10 Dåligt

Chris

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
No food
No food available. No food on a Monday apparently, which as seen as place is in middle of nowhere, it would have been nice to be informed when booking. Then told breakfast is continental only with no choices!
Bodde här 1 natt i oktober 2023
Svar från Andreea 10 okt. 2023
Dear Chris,The opening times of the restaurant is listed both on bookings.com and the website. As well as the breakfast offering. Apologies for any inconvenience caused.Best regards,

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location was lovely , staff were very helpful . Breakfast was very nice .
Bodde här 1 natt i oktober 2023
Svar från Sanctum Team 14 okt. 2023
Dear Catherine,Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

10/10 Fantastiskt

Simon

Bodde här 1 natt i september 2023
Svar från Sanctum Team 19 okt. 2023
Dear Simon,Thank you for the kind review, we're glad you enjoyed your stay with us! Hopefully we will welcome you back soon!Kind regards,Sanctum Team

6/10 Okej

samantha

Bodde här 1 natt i augusti 2023
Svar från Sanctum Team 14 okt. 2023
Dear Samantha, Thank you very much for choosing to stay with us.We are sad to hear that your stay felt below average.We promise to keep working on improving so we can offer the best stay to all our guests in the future.Hopefully we will see you again and we can redeem ourselves.Regards

6/10 Okej

Marc

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
interesting place
Very interesting place and a little confusing when the company that owns it doesn't have it on the website so cant see food menus etc. Arrival was ok after the sat nav tried taking us on a bridleway but all ok. Food menu was very limited but tasted ok for a Japanese style meal. That evening we were informed breakfast started at 8.30 which was a little too late in my opinion especially being on business as we had to get on the road around 8, but on check out the morning staff mentioned it started at 8 but we had already made plans. the pool is nice but needed cleaning. The pictures on the website make it look slightly nicer than it really is in person. value for money and I know we were near Marlow was probably on the high side as the hot drink facilities in the rooms were some of the worst I have seen in recent times and no real extras.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We needed on overnight stay to break up a journey. This place is perfect. Quiet, friendly and warm. Very comfortable room with a lot of effort to choose unique high quality furnishings. Great breakfast Would definitely stay again.
Svar från Sanctum Team 19 juli 2023
Dear John,Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

6/10 Okej

David

Gillade: Renlighet och boendets skick och faciliteter
Lovely location but sadly lacking the luxury touch
Perfect location for where we needed to be and plenty of parking. Sadly for £180 a night lacking in those special touches that we'd expect for this price. A large comfortable room, but no different to other hotels charging a lot less. We asked for fresh milk for our room, as it had a fridge, it seemed a lot of effort to be given this, plus we wanted a few more (basic) tea bags than the 2 that were left. At this price per night we would expect fresh milk and high quality tea bags to be plentiful. It had an outdoor pool, but would have been nice to use accept for all the flies floating on the surface. The restaurant was closed, but no help to recommend any other places. Continental breakfast which was served to you at the table was good, but why not let us choose what we wanted from a buffet? Sadly lacking considering the price.
Bodde här 1 natt i juni 2023

8/10 Bra

Barry

Bodde här 2 nätter i maj 2023
Svar från Sanctum Team 3 juni 2023
Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

10/10 Fantastiskt

Clare

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från Sanctum Team 4 juli 2023
Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

4/10 Dåligt

Anthony

Bodde här 1 natt i maj 2023
Svar från Sanctum Team 4 juli 2023
Thank you for the kind review, we're glad you enjoyed your stay with us!Hopefully we will welcome you back soon!Kind regards,Sanctum Team

8/10 Bra

Tania

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall good but some small improvements, no blind in bathroom, small mugs, no mirror light, charge for some biscuits, could be noisy if you pick wrong day as next to pub garden
Bodde här 1 natt i april 2023
Svar från Sanctum Team 29 apr. 2023
Dear Tania,Thank you so much for leaving the kind review we are glad that you enjoyed your stay with us. Regarding the improvements, we always appreciate feedback and look to improve for the future!Kind regards,Sanctum Team

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden little gem
My husband and I stayed for one night in one of the ‘crash pads’, was fab, easy check in/check out. Room was clean, bed was so comfy and beautiful soft, crisp clean sheets. Shower was excellent. Toiletries smelled amazing! And the free continental breakfast that came with the room was delicious, the lady who served us was lovely and couldn’t do enough for us. Will definitely be back. 😍
Bodde här 1 natt i april 2023
Svar från Sanctum Team 12 apr. 2023
Hello,Thank you so much for the lovely review we really appreciate it and we are so happy you enjoyed your stay with us!We can't wait to welcome you back again soon!Kind regards,Sanctum Team

6/10 Okej

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från Reception 13 apr. 2023
Thank you for your feedback

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Sanctum Team 8 apr. 2023
Dear Megan,Thank you for choosing to stay with us and thank you for the review.We hope to see you again soon.Regards,

10/10 Fantastiskt

Richard, Reepham

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really lovely stay in room 10 (a self contained building) really quiet and nice location away from everybody, really comfy bed and great shower, Ill be back.
Bodde här 2 nätter i mars 2023
Svar från Reception 1 apr. 2023
Hello,Thank you so much for the lovely review, we are glad that you enjoyed your stay.We look forward to welcoming you back soon!Kind regards,Sanctum team

4/10 Dåligt

Andrew

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i mars 2023
Svar från Sanctum Team 28 mars 2023
Dear Andrew,Thank you very much for choosing to stay with us.We are sad to hear that your stay felt below average.We promise to keep working on improving so we can offer the best stay to all our guests in the future.Hopefully we will see you again and we can redeem ourselves.Regards

10/10 Fantastiskt

Amy

Bodde här 1 natt i mars 2023
Svar från Karma Team 24 mars 2023
Thank you Amy for the high review, we look forward for your next visit and we hope you enjoyed your time with us!

4/10 Dåligt

maria

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i mars 2023
Svar från Sanctum Team 12 mars 2023
Dear Maria,Thank you so much for staying with us and thank you for your review.We are sad to see that your stay with us was below the average.We will keep working on improving our service. So hopefully in a future visit we might be able to amaze you.Our apologies and hopefully we will see you another time.Regards

10/10 Fantastiskt

DANIEL

Bodde här 1 natt i januari 2023
Svar från Sanctum Team 4 feb. 2023
Dear Daniel, Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

10/10 Fantastiskt

ANDREW

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Sanctum Team 30 dec. 2022
Dear Andrew,Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

10/10 Fantastiskt

Michaela

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022
Svar från Sanctum Team 17 dec. 2022
Dear Michaela,Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

8/10 Bra

John

Bodde här 1 natt i november 2022
Svar från Sanctum Team 17 dec. 2022
Dear John,Thank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

4/10 Dåligt

Danielle

Bodde här 1 natt i november 2022

8/10 Bra

Malcolm

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Matthew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022
Svar från Sanctum Team 26 nov. 2022
Dear MatthewThank you so much for the review, we appreciate it!Hope you had a pleasant stay.Kind regards

10/10 Fantastiskt

Christopher

Bodde här 1 natt i november 2022
Svar från Sanctum Soho 15 nov. 2023
Dear Christopher ,Thank you for the kind review, we're glad you enjoyed your stay with us! Hopefully we will welcome you back soon! Kind regards, Sanctum Team

10/10 Fantastiskt

Jamie

Bodde här 1 natt i september 2022
Svar från Karma Team 20 sep. 2022
Dear Jamie, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards

6/10 Okej

Catherine

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Not for morning people
It was disappointing that dinner was not available on Monday's and breakfast on any day is not served until 8:30 - it stated on the literature that it was available from 7:30 which would have allowed me to eat before going to work, however I needed to leave by 8:15 - struggled to find a member of staff to hand my key too because they don't start til after 8.
Bodde här 1 natt i september 2022
Svar från Karma Team 2 okt. 2022
Dear Catherine,Thank you for the honest feedback.We apologise if the breakfast did run late. I'm afraid our staff don't work 24hrs on site and therefore we cannot accommodate an earlier breakfast. We will take your feedback into consideration.

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Karma Team 12 aug. 2022
Dear guest, thank you for your review and hope to see you again soon!

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely birthday treat
Lovely place and pool was beautiful
Bodde här 1 natt i augusti 2022
Svar från Karma Team 9 aug. 2022
Dear Debbie, thank you for such a kind a review, the team do hope you enjoyed your stay. Hope to see you again soon!

10/10 Fantastiskt

Autilia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had the best time at Karma Sanctum on Green on Sunday. We spent the day at the pool, and was spoiled by the air con in the room that I was miserable when I came back home to my Argos tower fan! Jack was fantastic, really accommodating and went above and beyond to make sure we felt welcome and enjoyed our stay. The hotel appears to be dog friendly too (I didn't take mine but saw another couple with their dogs - but I can't comment on whether it's only certain rooms where dogs are welcome). Great secluded location - only a short 10 min drive from Marlow. I'd recommend The Little Green Boat Company if you're visiting Marlow. My boyfriend wants to go back already!! Highly recommend!
Bodde här 1 natt i juli 2022
Svar från Karma Team 19 juli 2022
Dear Autilia, Thank you so much for the great review. We appreciate it! We are glad that you had a comfortable stay with us and we hope to see you again. Yes, our hotel is dog friendly and only a few rooms allow dogs inside the room. Kind regards

10/10 Fantastiskt

Samantha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel with really nice rooms and swimming pool. Food in the restaurant is superb too
Bodde här 1 natt i juni 2022
Svar från Karma Sanctum on the Green team 26 juni 2022
Dear Mark, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel and restaurant with really nice facilities and staff. The level of service was outstanding, food and room were exceptionally nice. Will be visiting again !
Bodde här 1 natt i maj 2022
Svar från Karma Team 26 juni 2022
Dear Mark, We appreciate your lovely review, your feedback is very important to us! We look forward to welcoming you again in the near future. Best Regards

10/10 Fantastiskt

anne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay - been coming here for years.
Bodde här 1 natt i maj 2022
Svar från Karma Team 21 maj 2022
Dear Anne, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards, Karma Sanctum team

10/10 Fantastiskt

Clare

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel friendly staff and fabulous garden. Bedroom was lovely and nice decorated. We had to leave early the next morning but would like to go back when we have more time.
Bodde här 1 natt i maj 2022
Svar från Karma Team 15 maj 2022
Dear Clare, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

8/10 Bra

Fahri

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från Karma Team 21 maj 2022
Dear Fahri, We appreciate your lovely review, your feedback is important to us. We are very happy that you had enjoyed your stay and we are looking forward in welcoming you again! Best Regards, Karma Sanctum team

8/10 Bra

stephen

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very attenuative manager throughout the visit from check in to check out. Nice bijou hotel with only 9 bedrooms. Had dinner in the evening which was enjoyable. The breakfast in the morning could be improved - the full english fine, but the sausage sandwich was dry. Overall a nice break in a De Luxe room with our cocker spaniel Freddie.
Bodde här 1 natt i april 2022
Svar från Karma Team 19 apr. 2022
Dear Stephen, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Ella 7 apr. 2022
Dear Helen, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

10/10 Fantastiskt

steve

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Fantastic unique and quirky hotel with real character. Very friendly staff and great bar / lounge area.
Bodde här 1 natt i mars 2022
Svar från Karma Sanctum Team 25 mars 2022
Dear Steve, We appreciate your feedback, it is very important to us. We are happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Sanctum Team

10/10 Fantastiskt

Paul

Bodde här 1 natt i februari 2022
Svar från Karma Team 28 feb. 2022
Dear Paul, We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward to welcoming you again. Best Regards, Karma Team

4/10 Dåligt

Ian

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very disappointed. Not value for the price. Squeaky bed and noisy neighbours. Pictures look luxurious but it definitely isn’t. Hotel feels more like a working man’s club.
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Sharon

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2021
Svar från Ella 31 dec. 2021
Dear Sharon, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

4/10 Dåligt

Michael

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Noisy, old unwelcoming
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Courtney

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021
Svar från Ella 27 okt. 2021
Dear Courtney, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

10/10 Fantastiskt

Tom, Merton Abbey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful quiet location within striking distance of Marlow with a lovely pub as part of the building. Great to be able to have a pre dinner drink with an open fire in a cosy country environment and then head back to the pub after for 'one for the road'. Staff super helpful and nice as were the locals who took an interest in what your plans were and had a good chat. Breakfast the next morning was lovely as well. Overally a really good experience.
Bodde här 1 natt i oktober 2021
Svar från Ella 19 okt. 2021
Dear Richard, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

10/10 Fantastiskt

Richard

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pool was a bit cold otherwise fantastic stay
Bodde här 2 nätter i augusti 2021
Svar från Ella 3 sep. 2021
Dear Richard, Hope you are well! We appreciate your feedback, we are very happy that you had an enjoyable stay and we are looking forward in greeting you again. Best Regards, Ella

4/10 Dåligt

Andrew

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i augusti 2021
Svar från Ella 31 aug. 2021
"Hi Andrew, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Regards, Karma Team"