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Recensioner av Hilton Suites Makkah

5 out of 5
Hilton Suites Makkah
Ibrahim Al Khalil Road, Makkah

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 715 av 1001 recensioner" "
8 - Bra i betyg. 197 av 1001 recensioner" "
6 - Okej i betyg. 47 av 1001 recensioner" "
4 - Dåligt i betyg. 19 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1001 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt var bara perfekt från reception till rummet till närheten. Jag rekommenderar varmt!
Bodde här 1 natt i februari 2018
Svar från Manal AlFahmi . 24 nov. 2018
Dear Respected guest, Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards. Manal AlFahmi Customer Relations – Front Office.

10/10 Fantastiskt

ANIS, Mechanicsburg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent property, staff and breakfast. Next to Haram.
Bodde här 3 nätter i januari 2024
Svar från Duaa Alharbi 1 maj 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Fantastiskt

Suleiman

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 1 natt i april 2024
Svar från Duaa Alharbi 29 apr. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Afza

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Great location and great service
Bodde här 2 nätter i april 2024
Svar från khairiah Sindi 24 apr. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Fantastiskt

Erum

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed at Hilton Suites in Mecca for 2 nights for umrah, we booked through Expedia with breakfast included option two accessible suite for 2 elderly on wheelchairs and had young kids too- I just highly highly recommend Hilton Suites Mecca, it is right infront of women entrance and very very close to electric wheelchair rental for umrah. I loved their services, very courteous staff, pleasant, the breakfast buffet was 10 star, so many dishes Alhamdullilah. The general manager Rajab and the hotel staff Tanveer really took care of elderly on wheelchair and provided services at the table for elderly, Rajab gave kids cupcakes on our departure to Medina- we will come back inshllah and will stay at Hilton Suites again
Bodde här 2 nätter i april 2024
Svar från khairiah Sindi 15 apr. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Esra

Bodde här 2 nätter i mars 2024
Svar från khairiah Sindi 19 apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards,

2/10 Väldigt dåligt

Alotaibi

Bodde här 2 nätter i mars 2024
Svar från khairiah Sindi 25 mars 2024
Thank you for taking time to review our hotel. We take guest feedback very seriously and for this reason, we will be happy to contact us on phone number +966 12 556 7115 D: +00 966 12 556 7102Or via email to MAKSU.RES@hilton.com.We are happy to see you soon to have the opportunity to provide you with an enjoyable and satisfying experience at Jabal Omar Hilton Suite Makkah.Best Regards,Hilton Suites Makkah

10/10 Fantastiskt

Sayed

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walking distance to Haram. Great facility. Room with the Haram view was amazing. Loved our suite with two full bathrooms.
Bodde här 6 nätter i januari 2024
Svar från khairiah Sindi 20 mars 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. We hope to welcome you back again soon Best Regard,

8/10 Bra

MUSTAFA, Istanbul

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good
Bodde här 1 natt i mars 2024
Svar från khairiah Sindi 11 mars 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

10/10 Fantastiskt

Ousama Billal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice would recommend to all and would go back again
Bodde här 4 nätter i februari 2024
Svar från khairiah Sindi 5 mars 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

6/10 Okej

Lila

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Hilton Suites is very close to the Masjid which makes attending prayers extremely convenient. The rooms are a bit old with spotted carpets and furniture. Truthfully, it did not really bother us cause we were mostly out of the room. I am sure if we had notified the staff they would have changed our rooms, but it was not a big issue for us. The staff were very nice and helpful especially with the extension procedures. Breakfast had a variety of choices, but same choices every day. Overall, our stay was good and very peaceful. The hotel actually had speakers in each room so we could hear the Adhaan and prayers quite clearly in case we were unable to go down. The best thing about Hilton suites is the location. It merely a 5 min walk to the Masjid which is great if you are trying to attend daily prayers. Furthermore, the nearby location helps if you are traveling with kids/elderly and need to go back to the room for some time. We definitely would consider staying at Hilton Suites again!
Bodde här 1 natt i februari 2024
Svar från khairiah Sindi 1 mars 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. We hope to welcome you back again soon Best Regard,

10/10 Fantastiskt

Tarique

Gillade: Personal och service och boendets skick och faciliteter
The staff was very helpful and well trained. Especially the girl who checked us in (her name was Muntiha- if I am not forgetting) was very helpful and considerate. The staff at the restaurant (during morning breakfast) was also very courteous and well mannered.
Bodde här 5 nätter i februari 2024
Svar från Duaa Alharbi 29 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Anwaar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel, very clean, good service
Bodde här 3 nätter i februari 2024
Svar från Duaa Alharbi 29 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Samee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
What a wonderful experience we had. Nothing bad can be said about this location. Right next to Haram. Come out of hotel ,cross the street and you are in it. Could not ask more then that. Superb.
Bodde här 3 nätter i februari 2024
Svar från Duaa Alharbi 29 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Tara

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved my stay in here!
Bodde här 4 nätter i februari 2024
Svar från khairiah Sindi 23 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards

10/10 Fantastiskt

Khalid

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Hotel
Bodde här 3 nätter i februari 2024
Svar från khairiah Sindi 19 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Fantastiskt

gada

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly convenient good food options very safe I wish I had stayed longer
Bodde här 2 nätter i februari 2024
Svar från khairiah Sindi 18 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,

10/10 Fantastiskt

Kassim

It is close to Haram and has a nice loby
Bodde här 3 nätter i februari 2024
Svar från Ruzana alsaeedi 17 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,Hilton Suites Makkah

10/10 Fantastiskt

Sheikh, Folsom

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to Haram. Restriction around the hotel for Taxi and others.
Bodde här 4 nätter i februari 2024
Svar från khairiah Sindi 15 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Suliman

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent choice if you are looking for a location near the Masjid Al Haram. I would stay here again on a future visit.
Bodde här 1 natt i februari 2024
Svar från khairiah Sindi 14 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,

10/10 Fantastiskt

Suliman

Bodde här 2 nätter i februari 2024
Svar från khairiah Sindi 21 mars 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. We hope to welcome you back again soon Best Regard,

8/10 Bra

Tanzina

Reste med familjen
Gillade: Renlighet och personal och service
Very nice and very convenient go to the haram I will stay next time
Bodde här 3 nätter i februari 2024
Svar från khairiah Sindi 14 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

8/10 Bra

mohsin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family of 5. Ideal two room suites. Excellent location
Bodde här 3 nätter i februari 2024
Svar från Duaa Alharbi 8 feb. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

8/10 Bra

Ayla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
didn’t like the bathrooms, everything else was amazing
Bodde här 2 nätter i januari 2024
Svar från khairiah Sindi 30 jan. 2024
Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team, I would like to apologize again for the fact that your experience was not that it could have been. We hope to welcome you back again soon Best Regard's

10/10 Fantastiskt

ABDULLAH, Kuwait

Bodde här 2 nätter i januari 2024
Svar från khairiah Sindi 31 jan. 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite MakkahWe are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best Regards,Hilton Suites Makkah

10/10 Fantastiskt

Mohammed Mubarak

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best location and amazing staff specially Munteha at reception guided us and greeted us very nicely. Thank you so much once again. And far better hotel then any other hotel in town.
Bodde här 1 natt i januari 2024
Svar från khairiah Sindi 28 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

10/10 Fantastiskt

Hassan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från khairiah Sindi 28 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

8/10 Bra

naveed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its close to the haram. You can walk right out to the masjid. There are convenient food and shopping options. Only issue is that if u call a cab or u have hired a driver they stop him at security for a long time before letting them come to u. Otherwise its great
Bodde här 3 nätter i december 2023
Svar från khairiah Sindi 25 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Fantastiskt

Zehra

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Excellent choice for haram
Bodde här 3 nätter i januari 2024
Svar från Khairiah Sindi 21 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Fantastiskt

Waleed

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is great. Very close to Haram and plenty of food and shopping options around. Reception staff were nice and so were the cleaners and guest service staff. I liked the room and view. This would have been a 10/10 if the restaurant folks catering breakfast were as nice as everyone else. They lack hospitality skills , don't welcome you or suggest seating, you get the feeling that you're an inconvenience:). Once seated , a nice waiter made my experience much better and a local supervisor came by and frequently checked if everything was alright and if all my needs were taken care of. For that I'm grateful.
Bodde här 1 natt i januari 2024
Svar från Duaa Alharbi 18 jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Fantastiskt

Amina

Bodde här 13 nätter i december 2023
Svar från Duaa Alharbi 18 jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bra

Waheed

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
pleasant stay
Bodde här 1 natt i januari 2024
Svar från khairiah Sindi 16 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

4/10 Dåligt

Naseeruddin

Gillade inte: Personal och service och bekvämligheter
We were surprised to see very low hand wash basin, which are not suitable for tall people. I had lots of pain in my back due to bending too down to use sink. Very discourteous staff. In breakfast room at cooking station staff was loudly arguing with each other. Waiters were talking against each other. Only one waiter from Egypt was very professional and caring. F&B Manager was asking about ratings, if you tell 10 out of 10, he will smile but if you give your honest opinion he was not happy and next morning will ignore you. I love Hilton but this Hilton is a joke. I wish there rating goes to 2 or 3 stars. This is a very honest opinion. I will never stay there again and ask friends too not stay there after having hard prayers, you don’t feel comfortable.
Bodde här 4 nätter i januari 2024
Svar från Khairiah Sindi 15 jan. 2024
Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team I would like to apologize again for the fact that your experience was not that it could have been. We hope to welcome you back again soon Best Regard's

10/10 Fantastiskt

Tehseen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från khairiah Sindi 16 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Ehthyu

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great stay
Bodde här 4 nätter i januari 2024
Svar från Khairiah Sindi 14 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Kamila

Bodde här 1 natt i januari 2024
Svar från Khairiah Sindi 14 jan. 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Boendets skick och faciliteter
Good situation at 4min from the Haram. I recommand this hotel
Bodde här 3 nätter i januari 2024
Svar från Duaa Alharbi 12 jan. 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.

10/10 Fantastiskt

Ilyas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Duaa Alharbi 12 jan. 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.

8/10 Bra

Mohamed Rabi

Bodde här 4 nätter i januari 2024
Svar från Duaa Alharbi 12 jan. 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.

8/10 Bra

naghman

Reste med familjen
Gillade: Rummets bekvämlighet
property is old.but convient
Bodde här 2 nätter i december 2023
Svar från Duaa Alharbi 12 jan. 2024
Thank you very much for your encouraging comments about the hotel and its services. Looking forward to welcoming you soon.

2/10 Väldigt dåligt

Khaula

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
When we arrived at the property aftwr a long ride, we were told that our booking has been canceled!!!! They tried to charge our credit card a day before our arrival ,( it was a pay at property booking) and the transaction got deflined. So they canceled the booking without even contacting is or hotels.com I never got any notifications from my credit card company, or Hotels.com or even from Hilton Suites Bout the declined transaction or the canceled booking. Upon a lot of request , they gave us a smaller room but did not offer us any compensation in return of the trouble we had to go through
Bodde här 1 natt i december 2023
Svar från Duaa Alharbi 12 jan. 2024
Thank you for choosing Jabal Omar Hilton suite Makkah hotel. We apologize for anything that caused your inconvenience and Love to hear your feedback. Your comments are very important to use to review and improve our services every day! Once Again thank you for staying with us during your visit to Makkah and we are looking forward to welcoming you again soon.

10/10 Fantastiskt

Sameera

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service and the property is kept very clean.
Bodde här 4 nätter i december 2023
Svar från Khairiah Sindi 1 jan. 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again in our hotel and towers. Best Regard's,

2/10 Väldigt dåligt

Rizwan

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
DO NOT STAY AT THIS HOTEL
Old furniture, terrible service, long lines at reception. Will never stay here again
Bodde här 4 nätter i december 2023
Svar från Duaa Alharbi 31 dec. 2023
Thank you for your time to explain the issues you have encountered, we regret for any inconvenience you have experienced and we assure you that we are anxious to retain you as a satisfied customer.Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team, I would like to apologize again for the fact that your experience was not that it could have been. We hope to welcome you back again soon.

8/10 Bra

Laith

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stays and enjoyable experience
Friendly and helpful staff, especially Mishary. Will definitely come back to this hotel next time.
Bodde här 4 nätter i december 2023
Svar från Duaa Alharbi 30 dec. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Fantastiskt

Sana

Reste med sin partner
Bodde här 2 nätter i december 2023
Svar från Duaa Alharbi 30 dec. 2023
Thank you very much for your encouraging comments about the hotel and its services. Looking forward to welcoming you soon.

10/10 Fantastiskt

Aqib

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent accommodation for both location and cleanliness. 2 mins walk from the haram if that, breakfast is plentiful with a good variety, staff very polite and helpful. Cannot fault this hotel, I will definitely be staying here again!
Bodde här 5 nätter i december 2023
Svar från Duaa Alharbi 30 dec. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Okej

Khaja

Gillade: Personal och service och boendets skick och faciliteter
It's all about location location and perfect for
Bodde här 4 nätter i december 2023
Svar från Duaa Alharbi 30 dec. 2023
Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team I would like to apologize again for the fact that your experience was not that it could have been.We hope to welcome you back again soon

10/10 Fantastiskt

Emdad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cleaning service crew are really friendly
Bodde här 2 nätter i december 2023
Svar från khairiah Sindi 22 dec. 2023
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again in our hotel and towers. Best Regard's,

10/10 Fantastiskt

Faisal

Bodde här 4 nätter i december 2023
Svar från Rahaf Alhuthali 20 dec. 2023
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,Hilton Suites Makkah

6/10 Okej

Abdikarim

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were very nice, overall hotel condition and rooms were very good, However, the lack of good internet connectivity makes the hotel an average.
Bodde här 5 nätter i december 2023
Svar från khairiah Sindi 16 dec. 2023
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned in our Satisfaction and Loyalty Survey. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Thank you once again for taking time to share your experience with us and looking forward to welcoming you soon again. Best regards