I really enjoyed my stay, this my 3rd time in 3years staying at shaza hotel Makkah. I think they should check more of upgrade as few things are getting worn out in the hotel thereby not making it a Five star, example is towels are worn out and the bathroom shower hand held is pouring out water and I complained but still wasn’t fixed. But I’ve always loved shaza and I think they should always give hotel.com token to be given to returning customers. Shaza as whole is a very generous hotel as most of the rooms comes with free breakfast which is a plus for me. Will like to thank Mr. Shamshad his always helpful checking if we needed anything and he always agrees to clean the room late evening when I’m going out, thumps up to him, and Mr. Salem was very much helpful in making our check out easy as he helps in taking my heavy luggage down and making sure not forgetting anything.
Thank you Shaza and will always be there when I’m in Makkah.