Hotell nära Makuyama Park

“The hotel was amazing! We had a private onsen room, which was very relaxing before having beautiful 5 course dinners in the hotel restaurant. The staff were so kind and friendly to us. We don’t speak Japanese but we were made to feel very welcome. ”

“Very nice ryokan experience.”

“最高の立地、景色、温泉”

“Great and lovely stay.”

“Excellent communications. ”

“Staff was amazing and so helpful. Our room was clean and the meals were excellent. The location is also excellent - perfect for boarding the pirate sightseeing cruise and the bus stop is across the street. Quiet and lovely!”

“Would recommend a stay here to anyone visiting Hakone. Excellent service, beautiful room and an exquisite dinner experience.”

“Wow! High class, great service, great food, amazing staff! From the time we set foot on property, we were treated like royalty! The room was large and well appointed. The canopy bed was something! Do note that the location is up on the hill/mountain so you will most likely need transportation (e.g., taxi) to get there. You can easily find a taxi at Atami Station. I guess you can walk but it's pretty steep. Walking down is not a problem unless you have luggage in tow. We walked down the...

“Wonderful service Prívate SPA Fantastic breakfast”

“My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why: • Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing). • The hotel’s location is...

“aRummet var stort, sängen skön. Väldigt uppdaterat. Servicen var opersonlig och det fanns ingen ingen i rummet eller balkong. Det fanns inte mycket annat att höra heller i Hyatt. Det var inte lika personligt och mysigt som vi var ute efter.”

“Mysigt, gammaldags hotell med underbar trädgård. Ligger ganska bra till för att ta sig runt i Hakoneområdet. Enda nackdelen är att restaurang och frukost på hotellet är dyrt och det finns inte några direkta alternativ i närområdet.”

“An out of this world experience. Excellent food and service. Second time coming and will return.”

“Great big place and quiet to enjoy Hakone”