Hotell nära Mall St. Matthews

“yes”

“The staff was amazing and made the trip. They seemed like they enjoyed their jobs and were always willing to help! The only concern I had was hair on towels. We would request new ones, but when we opened them up, there would always be long black hair. They looked clean, so I wonder if the person who is folding them just needs to put their hair a bun?”

“Everything was clean and polite staff”

“The breakfast was very good. The staff was friendly. Perhaps it is an older building but there were no USB ports anywhere in the room, not even like I've seen many times on the lamp base by the bed nor at the desk. Luckily I brought an adapter plug so I could plug into an outlet to charge my phone. The freezer was completely iced up, so I couldn't use it. The lamp next to the bed didn't work so I switched lightbulbs with a working lamp in the living room but all it would do was sporadically...

“I enjoyed my stay it was a cute hotel near the express way for drivers but also walkable to many restaurants near by for those that don't drive .If your staying like for 3 days it's good.They do have free coffee and juice and early morning have small muffins.The staff was nice and funny like I said no problems there now it could use a little touch up here and there but nothing to bad ..the walls are thin so guessing no instalation so can hear people moving around that the only problem I had was...

“Room was dirty (stain on carpet, dresser drawer falling off tracks, tv non-operational). ”

“Trevliga ägare som står och lagar frukosten man vill ha!”

“The location is a little strange (in the middle of a condo development, business area). Otherwise, it was outstanding in every respect. Very new and modern with a good size room, excellent bed, TV, etc. The breakfast was amazing for a motel! They had about anything standard you would expect plus amazing service from the staff as they were so kind and helpful. If you wanted something more they would bake you an omelet to your liking while you watched. Parking was also ample and convenient.”

“We loved all of the amenities—the pool, hot tub, workout room, breakfast and evening snacks and drinks. The staff was super friendly and helpful. We will continue to seek out Drury hotels when we travel.”

“Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver!”

“There are NO STAFF ON SITE. I was on tour, which means we often check in after midnight, after a show. It terrified me to arrive at the hotel to find that I needed a security code to gain entrance, a code that was buried deep within several looooong messages from the hotel. At 3am, I am standing outside on an empty street, with no eye witnesses with thousands of dollars of gear, stressed because I couldn't find the check-in code. I messaged customer service and NEVER heard back until they...

“Great stay! Clean, nice staff, exactly what we needed for a one night stay. Great breakfast too. They had coffee, juices, and soda machine.”

“Let’s start with the good, the room is very nice, with a big and comfy bed. Though we are not gamblers the casino vibes were very nice we were there through a Friday so they had live entertainment. That’s where the good stops the front desk as this hotel is horrific and I really expect more from Churchill downs owned property.”

“Bra val”

“Everything was nice about the property, but it could use some updating. Wallpaper peeling, shower door didn't close properly, but the worst thing was the A/C. Very loud and cycled on and off all night, waking me up everytime it cycled on. Bed was comfortable, TV was nice, room was attractive & modern, and bathroom was very nice. Price was reasonable.”

“Great place to stay when you are visiting Louisville and the Mammoth Cave National Park. Great staff and good breakfast. The rooms are well-maintained and clean. Affordable place for families with kids.”

“Easy check in. Very clean room”

“Unexpected circumstances happened during our three day stay. We were treated poorly by staff and manager. They were not helpful in anyway. Front desk staff was even rude. There are too many hotels nearby in this price range to stay at a hotel that is not flexible or kind when problems arise. Just choose another hotel.”

“Clean”