Bar (på boendet)

Recensioner av DoubleTree by Hilton Manchester Downtown

4 out of 5
DoubleTree by Hilton Manchester Downtown
700 Elm St., Manchester, NH

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 658 av 1001 recensioner" "
8 - Bra i betyg. 218 av 1001 recensioner" "
6 - Okej i betyg. 63 av 1001 recensioner" "
4 - Dåligt i betyg. 28 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 1001 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Anders

Gillade: Renlighet, personal och service och rummets bekvämlighet
Helt okej hotell. Hoppas bara att Covid släpper så att de kan börja med frukostbuffén igen.
Bodde här 1 natt i november 2021
Svar från Hotelmgmt 21 nov. 2021
Thank you for sharing your positive review, Anders! We're grateful for your helpful feedback and hope you will choose to revisit soon, as we're confident we can win you over completely.

8/10 Bra

Erica

Gillade: Renlighet och boendets skick och faciliteter
Trevligt hotell
Trevlig hotell nära till mkt. Hotellrummet va rent och fräscht. Stort minus va att de inte hade gratis WiFi.
Bodde här 1 natt i augusti 2019
Svar från HotelMgmt 6 sep. 2019
Convenience is king here at the DoubleTree by Hilton Manchester Downtown thanks to our prime location and plethora of guest amenities! Please know we offer free Wi-Fi in all common areas of the hotel, and we hope you’ll take advantage of that in a future visit. Thank you for your kind feedback, Erica!

10/10 Fantastiskt

Margaret

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was beautiful, staff was great.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Victor

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything about the place friendly staff,good food,amazing view, clean rooms would recommend!
Bodde här 1 natt i april 2024
Svar från HotelMgmt 30 apr. 2024
Recommending us so highly to others fills us with pride, Victor. Thank you from our incredible team here at DoubleTree by Hilton Manchester Downtown. Return anything to enjoy another five-star stay with stunning views!

10/10 Fantastiskt

Carly

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay here. Starbucks on property, large rooms and bathrooms. We also loved our large windows and lovely view which let in beautiful sunlight and moonlight! The staff was pleasant and helpful- We will be back.
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 27 apr. 2024
Thank you, Carly, for your glowing review! It's fantastic to hear that you loved your stay with us at DoubleTree by Hilton Manchester Downtown, from the convenience of having Starbucks on property to the spaciousness of your room and bathroom. We're delighted that the large windows added a special touch by letting in beautiful sunlight and moonlight, enhancing the ambience of your stay. We appreciate your kind words about our staff being pleasant and helpful. Looking forward to welcoming you back for another wonderful visit!

10/10 Fantastiskt

Krishna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotelmgmt 20 apr. 2024
Your five-star rating truly brightens our day, Krishna! Please revisit soon.

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 17 apr. 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Douglas.

10/10 Fantastiskt

Alexandre

Gillade: Renlighet, personal och service och boendets skick och faciliteter
PERFECT
Bodde här 1 natt i april 2024
Svar från HotelMgmt 17 apr. 2024
The team will marvel at your perfect score and high praise, Alexandre! Thank you for choosing DoubleTree by Hilton Manchester Downtown. Revisit anytime for another 10/10 experience!

10/10 Fantastiskt

Ann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, clean and quite right in town! Shuttle service was great! Thank you...
Bodde här 1 natt i april 2024
Svar från HotelMgmt 17 apr. 2024
Thank you, Ann, for choosing DoubleTree by Hilton Manchester Downtown. We were happy to provide the best location possible as well as comfortable accommodations to ensure a peaceful night's rest! Hopefully, your travels bring you back to the area soon!

6/10 Okej

Stephen

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
There was a really loud noise in our room on 12th floor like a motor or some very loud and annoying sound all night outside.
Bodde här 1 natt i april 2024
Svar från HotelMgmt 16 apr. 2024
Stephen, we apologize for the disturbance during your stay. We understand how important a good night's rest is and regret any inconvenience this may have caused you. Please know that we are investigating the source of the noise to prevent future occurrences. We hope you'll give us another opportunity to provide you with a more peaceful experience. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotelmgmt 15 apr. 2024
Michael, we regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience.

10/10 Fantastiskt

Bethany

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff and beautiful accommodations, would love to stay again
Bodde här 1 natt i april 2024
Svar från HotelMgmt 16 apr. 2024
Bethany, we're so glad you chose to stay with us during your visit to Manchester! Thanks for the wonderful feedback on our service and accommodations. We're excited about the opportunity to welcome you back soon!

8/10 Bra

DonDiegue

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 3 nätter i april 2024
Svar från Hotelmgmt 13 apr. 2024
We're so glad you enjoyed your stay with us! Thank you for sharing your high rating. We hope to welcome you back soon to the DoubleTree by Hilton Manchester Downtown!

4/10 Dåligt

cielo

Reste i grupp
Gillade inte: Renlighet och personal och service
I did like the food and the service at Their Current Restaurant, other than that, I could not Check in for many hours when I arrived, then the next day Saturday 4/06/24 when I came back to the room in the afternoon,, they Had Not Clean The Room, I called and they said "You have to request it", I was NEVER Advised of this Unacceptable Rule when I checked In any a Hilton Hotel
Bodde här 4 nätter i april 2024
Svar från HotelMgmt 11 apr. 2024
Cielo, while we are happy your dining experience impressed you, we regret your arrival and our policies fell short of your expectations. We will work with the team to enhance our check-in process so delays are not endured moving forward. We are sorry our cleaning procedures were missed and caused you any frustration. Rooms are cleaned upon request so be sure to schedule that the next time you stay with us. We are confident your future visits will be much improved.

10/10 Fantastiskt

Gretchen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous place to stay! Only downside is having to pay for parking and pay for breakfast. Everyone was helpful and friendly. We would definitely stay here again.
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 12 apr. 2024
Our team will be overjoyed by your kind remarks, Gretchen! Thank you for choosing the DoubleTree by Hilton Manchester Downtown for your recent visit. Earning your top score made our day, and we would love the chance to serve you again soon!

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant staff nice hotel
Bodde här 1 natt i april 2024
Svar från HotelMgmt 10 apr. 2024
Our team will be overjoyed to learn their impeccable service enhanced your time at DoubleTree by Hilton Manchester Downtown. Thank you for your awesome review. We hope to welcome you back soon, Stephen!

8/10 Bra

ADAM

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Great property and super aesthetic. I guess there is a problem with crime in the area because even tho I paid 300 each night for two nights. They still needed my ID to get back to my room even after they watched me get off a badge access only elevator. The security guard is awesome and the over night attendant is great as well. But ID checks are heavy. If you are a smoker or a city dweller make sure and at least carry your ID or they will give you a hard time. I don’t like to carry important information on me in unknown city’s and leave it in my room 9/10 times. But don’t do that here. I also did not get my security deposit back after I did a thorough clean on my room. The single king bed rooms are nice but the walls are paper thin so keep this in mind. I will say though on my next trip to Manchester this will be one of my top 3 picks!
Bodde här 1 natt i april 2024
Svar från HotelMgmt 10 apr. 2024
ADAM, it's great to hear that you appreciated the property's aesthetics and found the security measures outstanding. The emphasis on security and ID checks, while intended to ensure guest safety but we understand your preference to not carry your ID around in unfamiliar cities. Your feedback on this matter is important and will be considered in reviewing the hotel's security protocols to balance safety with guest convenience. The issue regarding the security deposit and your experience with room cleanliness and soundproofing will also be addressed to ensure a more satisfactory stay. Despite these concerns, it's encouraging that you would still consider this hotel as a top choice for future visits to Manchester. We look forward to providing an even better overall experience when you are back in town!

10/10 Fantastiskt

Vilma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 9 apr. 2024
We are thankful for your five stars. Hurry back to enjoy us again, Vilma!

8/10 Bra

sergiu

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property,we do love it.
Bodde här 2 nätter i april 2024
Svar från HotelMgmt 9 apr. 2024
It is wonderful reading that your experience with us at DoubleTree by Hilton Manchester Downtown was delightful, Sergio. We hope for another trip to our area so that we can earn those last few stars. Thank you!

8/10 Bra

Krishna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från HotelMgmt 8 apr. 2024
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit, Krishna.

10/10 Fantastiskt

matt

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från HotelMgmt 8 apr. 2024
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors, Matt.

6/10 Okej

Susan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hotelmgmt 6 apr. 2024
Susan, we appreciate your rating and hope to see you again soon, for a more impressive experience from start to finish.

10/10 Fantastiskt

Bunnie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff kids Friendly
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 4 apr. 2024
Bunnie, we are pleased your experience was wonderful with our team! It will be our pleasure to share your kudos with everyone here at DoubleTree by Hilton Manchester Downtown. All of us will be eagerly awaiting your next trip so hurry back!

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från HotelMgmt 3 apr. 2024
We love that your experience was five-star worthy, Karen. Thanks for choosing DoubleTree by Hilton Manchester Downtown! Revisit anytime!

8/10 Bra

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the digital key it was convenient but the only thing that wasn’t convenient was parking and the outside door to come in doesn’t work with the key.
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 4 apr. 2024
Jessica, your review is greatly appreciated. We are glad we could ease any burdens with our digital key and appreciate your insights on how we could enhance this further with parking. We will discuss this internally to see what we can do. Hopefully, we can earn another star or two the next time you are in town!

8/10 Bra

Cameron

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had to pay for WiFi unless you signed up for there rewards program then it was free.
Bodde här 3 nätter i mars 2024
Svar från Hotelmgmt 30 mars 2024
Cameron, we are glad you could join us at DoubleTree by Hilton Manchester Downtown and that you took the time to share your feedback. We hope our team was able to help you take advantage of our program to ease those rates. See you next time you are in town!

10/10 Fantastiskt

Milagros

Bodde här 1 natt i mars 2024
Svar från Hotelmgmt 15 apr. 2024
Receiving your five-stars means a lot to us, Milagros! Thank you and we hope to see you again soon.

8/10 Bra

Caitlyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 26 mars 2024
Thank you for visiting! We are grateful for your star-rating, please come back soon, Caitlyn.

8/10 Bra

Cherisse

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the breakfast (which you have to pay for) as well as the aesthetics of the property. The pool area was nice and comfortable and the selection of equipment at the fitness center was excellent.
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 19 mars 2024
Cherisse, we greatly value your input and are pleased that your overall experience was wonderful. Thank you for highlighting some of our leisure amenities! They are always a guest favorite here at DoubleTree by Hilton Manchester Downtown and we love that you had time to check them out. Hopefully, you will choose us whenever you are in town!

10/10 Fantastiskt

Dinora, CHELSEA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 8 mars 2024
Dinora, nothing beats a perfect score! Thank you from all of us at DoubleTree by Hilton Manchester Downtown. Whenever your travels bring you back to our area we hope to be your top choice!

8/10 Bra

Trisha

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från HotelMgmt 5 mars 2024
It's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon, Trisha.

10/10 Fantastiskt

Sarah

Bodde här 1 natt i mars 2024
Svar från Hotelmgmt 23 mars 2024
Earning five stars from you has made our day, Sarah! Thank you and it will be our pleasure to welcome you back.

10/10 Fantastiskt

Stacy

Bodde här 2 nätter i februari 2024
Svar från HotelMgmt 22 mars 2024
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us, Stacy.

10/10 Fantastiskt

Marcia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff
Bodde här 3 nätter i februari 2024
Svar från Hotelmgmt 2 mars 2024
Maria, our team will light up when we share your compliments with them! Thank you for highlighting their impeccable hospitality and charm. All of us hope to serve you again soon here at DoubleTree by Hilton Manchester Downtown!

10/10 Fantastiskt

Gary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have stayed at this property many times over the last five years and it always exceeds expectations! Staff is always friendly and property is very well maintained and up to date. Best hotel in Manchester!
Bodde här 2 nätter i februari 2024
Svar från ~ Jason Guest Service Agent 28 feb. 2024
Thank You for your glowing review of our property. We always enjoy having you as our guest!

10/10 Fantastiskt

Amelia

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to interstate, safe area, easy parking, good food with room service. Kids liked the pool. All very clean and professional. Would stay again.
Bodde här 1 natt i februari 2024
Svar från Jason Guest Service Supervisor 27 feb. 2024
Thank You for taking the time to leave your thoughts for our future travelers!

6/10 Okej

Mary

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Our stay was pleasant and we will be back. The restaurant/Bar had a nice ambience and their signature cocktails were unique and delicious. The room was spacious except for the shower which is tiny. The temperature unit would not shut off using the wall console - repeated attempts. The room was so dry I finally threw a wet towel over the ac/heater and that kind of worked. The sheets were stained (there were blood stains too) and the furniture was super dusty. No bottled water in the rooms. The pool is pretty small too and was packed every time we tried to go in so keep that in mind if that’s a draw for you. Despite these minor things our stay was nice, the staff was very helpful and kind, and the welcome cookies were delicious!
Bodde här 1 natt i februari 2024
Svar från Jason Moore Guest Service Supervisor 26 feb. 2024
Thank You for your review! I'm sorry to hear that we did not exceed your expectations during your recent stay. I will address your concerns with our Maintenance & Housekeeping Managers so they can be addressed. I hope that you will give us another chance to exceed your expectations the next time your travels bring you through Manchester.

10/10 Fantastiskt

Edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place! The breakfast was very good! The hotel was clean and updated.
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 22 feb. 2024
Edward, we are thankful you highlighted our delicious breakfast menu at The Current Kitchen & Bar! It is also a joy to read that our pristinely kept accommodations and recent updates here at DoubleTree by Hilton Manchester Downtown enhanced your stay. We hope that you will choose our property again to further enjoy our comforts and amenities!

10/10 Fantastiskt

suzanne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent stay, as usual!
Bodde här 2 nätter i februari 2024
Svar från HotelMgmt 21 feb. 2024
Suzanne, we are happy to hear we have continuously provided perfect stays for you here at DoubleTree by Hilton Manchester Downtown. Thanks for choosing us again and we hope your next trip is in the near future.

10/10 Fantastiskt

Lorelai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 19 feb. 2024
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience!

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in person was extremely friendly and helpful with restaurant recommendations. Room was clean and spacious. Would stay here again.
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 21 feb. 2024
How delightful to know you will be choosing DoubleTree by Hilton Manchester Downtown the next time you visit the area! Thank you for the high praise, Kevin. We hope to see you soon!

10/10 Fantastiskt

Lorelai

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Very comfortable beds. We enjoyed the view from our room as well. Great staff.
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 21 feb. 2024
The views are our favorite too, Loralei! Thanks for mentioning them along with our comfortable accommodations and smiling service. We hope your travels bring you back to DoubleTree by Hilton Manchester Downtown soon!

8/10 Bra

Becky

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Hotelmgmt 17 feb. 2024
Thank you for rating us highly, Becky! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

10/10 Fantastiskt

Cindy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean quiet hotel
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 14 feb. 2024
Cindy, we are ecstatic to learn your time at DoubleTree by Hilton Manchester Downtown was perfect in every way from our pristine accommodations to our peaceful atmosphere. Thank you for your review. We would love to host you again whenever you are in town!

10/10 Fantastiskt

Aderinola

Svar från Jason Guest Service Supervisor 10 feb. 2024
Thank You! for your wonderful 5 star review! We look forward to having you as our guest again in the future.

6/10 Okej

GREG

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tv does not have YouTube access. No microwaves in room. Phone in room static and quick dial buttons for service did not work. On day two we did try dialing 0 and got front desk. Phones are not labeled. Front desk did help once we discovered how to reach them.
Bodde här 1 natt i februari 2024
Svar från Hotelmgmt 10 feb. 2024
Greg, we are very sorry to learn you were not completely satisfied with your recent stay. We value your insights and will look into that access for the TVs to maximize our guests' experiences. Please know that we have a variety of room types, some equipped with microwaves, and we would love to help you find the right fit that meets all of your needs. We will be working hard to resolve your concerns and hope for another chance to restore your trust. Thank you!

10/10 Fantastiskt

Lea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel!
Bodde här 1 natt i februari 2024
Svar från HotelMgmt 6 feb. 2024
It was a pleasure to have you with us, Lea! Thanks for choosing the DoubleTree by Hilton Manchester Downtown and sharing your kind words. We eagerly await your next visit!

10/10 Fantastiskt

Lu

Bodde här 1 natt i januari 2024
Svar från HotelMgmt 7 feb. 2024
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Lu.

10/10 Fantastiskt

Sharon, Laconia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The customer service was top notch, freindly, helpful and accomidating. The pool was very nice along with the gym and brekfast was awesome.
Bodde här 1 natt i januari 2024
Svar från HotelMgmt 11 jan. 2024
Hearing our stellar service coupled with our luxurious leisure amenities ensured a perfect stay for you is rewarding. Thank you, Sharon, for offering your feedback! We hope to host you again soon here at DoubleTree by Hilton Manchester Downtown!

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Nice room, nice people, but the cold air was a pro
The room had a blower that blew cold air on us all night. The water in the shower also never got hot-it was tepid at best. Other than that the rest was fine
Bodde här 1 natt i januari 2024
Svar från HotelMgmt 9 jan. 2024
Thank you for sharing your feedback from your recent stay. It's great to hear that you found our accommodations comfortable. We are also glad our team’s warmth shined through while you were with us. However, it's concerning to learn about the issues with the room and shower temperatures. Comfort and satisfaction are top priorities, and it seems we missed the mark in these areas during your visit. These concerns will be promptly addressed with our Maintenance Team to ensure they are rectified. We appreciate you bringing these matters to our attention and hope to provide a perfect overall experience when you are back in town.