We visited last weekend for my son’s 10th birthday party.
First impression when we got in the room was very cold but very clean and spacious.
After a few hours of being there the room was still very cold despite the fact we blasted the temp to 24 degrees .
That has been sorted after we contacted the reception and they sent up a couple of heaters .May I just mention that the heating didn’t work the hole weekend.
Swiming pool was incredibly cold as well but actually all the hotel was cold so o guess they must be saving on bills .
Breakfast was not great both mornings we were there limited choices , not enough variety of spreads , no fried eggs on offer , the fruit we had was some patetic “fruit salad “ water melon that looked dry and discoloured and melon .
Apparently the fried eggs are made to order but it took 20 min to have ours in which time we pretty much finished eating .
When I’ve approached one of the staff about breakfast situation she was very apologetic and said that they are waiting on deliveries .
Which made me think ,the management of this hotel didn’t know that they had guests staying in the hotel for the weekend and they had to be cater for ?! Really not good enough
My personal thought on the hotel is that staff are not happy , they definitely didn’t look happy to us .
Serious faces all the time , never seen anyone talking to each other or the guests in the hotel .
The only exception was the gentleman at the spa reception , the only person that seemed happy