Egyptiska bomullslakan och sängtillbehör av högsta kvalitet

Recensioner av Trafford Hall Manchester, Trademark Collection by Wyndham

4 out of 5

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 75 av 217 recensioner" "
8 - Bra i betyg. 47 av 217 recensioner" "
6 - Okej i betyg. 37 av 217 recensioner" "
4 - Dåligt i betyg. 33 av 217 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 217 recensioner" "

7,4/10

Renlighet

7,8/10

Personal och service

6,8/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mihail

Bodde här 1 natt i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

2/10 Väldigt dåligt

Fariha

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The heater wasn’t working I stayed for 3 days and was given a electric heater which took hours to heat up the room to a normal temperature I then gave my takeaway to the receptionist to put in the fridge where they threw it in the bin
Bodde här 3 nätter i april 2024
Svar från Roshan Thomas 20 apr. 2024
I'm sorry to hear about your experience with the heater and the mishap with your takeaway. It sounds like you had a frustrating stay. We sincerely apologize for the inconvenience caused by the heater not functioning properly and for the misunderstanding with your takeaway. Your feedback is incredibly valuable to us, and we will use it to improve our services and prevent similar issues from occurring in the future.Thank you for bringing these matters to our attention.

2/10 Väldigt dåligt

Katherine

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Room had a strong backed up drain smell and moths.
Bodde här 3 nätter i april 2024
Svar från Sanjana 16 apr. 2024
We're truly sorry to hear about the drain smell and moth issue you encountered during your stay. This is definitely not the experience we aim to provide our guests with. Please accept our sincerest apologies for any inconvenience this may have caused you. Rest assured, we're taking immediate action to address these concerns and ensure they're rectified promptly. Your feedback is invaluable to us, and we'll use it to improve our services going forward. We hope for the opportunity to regain your trust and welcome you back for a much more pleasant stay. If there's anything else we can assist you with, please don't hesitate to contact us directly.

10/10 Fantastiskt

Mandy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
-
Bodde här 1 natt i april 2024
Svar från Roshan Thomas 10 apr. 2024
Thank you so much for the 5-star review! We're thrilled to hear that you had a positive experience with us. If you have any feedback or suggestions on how we can further improve our services, please feel free to share. We're always looking for ways to better serve our customers. Thanks again for choosing us!

10/10 Fantastiskt

Danté

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Roshan Thomas 7 apr. 2024
Thank you so much for taking the time to leave us a positive review! We truly appreciate your support. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!

10/10 Fantastiskt

Laura

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice spacious clean rooms with decent showers
Bodde här 1 natt i mars 2024
Svar från Roshan Thomas 31 mars 2024
Dear Laura,Thank you for your kind review! We're thrilled to hear that you enjoyed our spacious and clean rooms, along with our decent showers. Providing a comfortable and hygienic stay is always our top priority, and it's wonderful to know that we met your expectations. We hope to welcome you back soon for another enjoyable experience!Regards,Roshan Thomas

10/10 Fantastiskt

Pablo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay in Manchester, specially if you are going there for a game at old Trafford. The walk was easy and convenient. Staff was clear and well prepared to take care of their guests.
Bodde här 2 nätter i mars 2024
Svar från Roshan Thomas 23 mars 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for attending a game at Old Trafford. Our team works hard to ensure that our guests have a comfortable and memorable experience, so it's wonderful to know that our staff's clarity and preparedness made a positive impression on you. We hope to have the pleasure of welcoming you back again soon!

8/10 Bra

aidan

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a 2 night stay at the hotel. The staff were friendly and welcoming. Rooms were well furnished, modern quiet and comfortable. Only 2 minor criticism. Pay more attention to cleaning of the grout in the showers and provide better quality toilet roll. If this had been better 5 star all round. I would definitely come back.
Bodde här 2 nätter i mars 2024
Svar från Roshan Thomas 16 mars 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our staff friendly and welcoming, and that you enjoyed the modern and comfortable furnishings of our rooms.We appreciate your constructive criticism regarding the cleanliness of the grout in the showers and the quality of the toilet roll. Rest assured, we take guest feedback seriously, and we will address these areas promptly to ensure a more enjoyable experience for our guests in the future.We're thrilled to know that despite these minor issues, you would still consider returning to our hotel. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back and provide you with a five-star experience in every aspect of your stay.

10/10 Fantastiskt

Lily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very clean and the staff were lovely. We will definitely stay again
Bodde här 2 nätter i mars 2024
Svar från Ajay 11 mars 2024
Dear Lily,We're delighted to hear that you enjoyed your stay with us at the Trafford Hall Hotel! Thank you for taking the time to share your positive feedback. We aim to provide a clean and beautiful environment for all our guests, and we're thrilled that we succeeded in meeting your expectations. We hope to welcome you back again in the future! Regards, Ajay Kolayil Reservations Team

6/10 Okej

Ayaz

Reste med familj och småbarn
Gillade: Personal och service
Friendly staff. Rooms a bit of date
Bodde här 1 natt i februari 2024
Svar från Roshan Thomas 22 feb. 2024
"Thank you for your kind words regarding our friendly staff; it's wonderful to hear that they made your stay enjoyable. We appreciate your feedback regarding the rooms and apologize for any inconvenience caused. Rest assured, we continuously strive to improve our facilities and ensure our guests have a comfortable experience. We hope to welcome you back soon and offer an even better stay."

4/10 Dåligt

Nusrat

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Roshan Thomas 28 feb. 2024
Thank you for taking the time to review our service. We appreciate your feedback and are glad to hear about your experience. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help.

6/10 Okej

Steven

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Stayed in the cottage area of the hotel in a separate building. The place was uncomfortably warm and had to open all the windows even during the night. Which, being so close to a tram line was incredible noisy. Walls were paper thin and could hear other guests in rooms adjacent. Staff were lovely and friendly
Bodde här 2 nätter i februari 2024
Svar från Roshan Thomas 21 feb. 2024
It sounds like you had a mixed experience at the cottage area of our hotel, and I appreciate you taking the time to share your feedback. I apologize for the discomfort caused by the temperature and noise issues you encountered during your stay. We understand the importance of a comfortable and peaceful environment for our guests and will certainly address these concerns to ensure improvements are made. It's heartening to hear that you found our staff to be lovely and friendly; we strive to provide exceptional service despite any shortcomings. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

4/10 Dåligt

jane, Hullbridge

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
A lot of money for not a lot. The room was second class and smells of damp. The furniture and condition of the room is poor in bedsit status. The bathroom was nearly functional. The staff were very pleasant people to talk to. Breakfast was adequate. I will never return to this venue
Bodde här 1 natt i februari 2024
Svar från Roshan Thomas 18 feb. 2024
It's disheartening to hear that your experience fell short of expectations during your stay. We truly apologize for any inconvenience caused by the room's condition and any discomfort you encountered. Your feedback is invaluable, as it highlights areas for improvement, particularly regarding room quality and maintenance. However, we're pleased to hear that you found our staff pleasant and breakfast adequate. We'll take your comments seriously and work diligently to address the issues you've raised. Thank you for sharing your thoughts, and we hope to have the opportunity to regain your trust in the future.

8/10 Bra

Grace

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The outside miss sells the inside which is rather immaculate and beautiful and clean. The benches outside don’t look Ohio’s and truly representative of the inside and the entrance through reception.
Bodde här 1 natt i februari 2024
Svar från Roshan Thomas 9 feb. 2024
Thank you for your feedback. We appreciate your perspective and are glad to hear that you found the interior of our establishment to be immaculate and beautiful. We understand your concern about the appearance of the benches outside not accurately representing the inside of our venue. We'll certainly take your comments into consideration and explore ways to enhance the external presentation to better reflect the quality of our interior spaces. Your input helps us improve, and we hope to provide an even better experience for you in the future. Thank you for choosing us and for taking the time to share your thoughts!

10/10 Fantastiskt

Jay

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very modern and very welcoming staff
Bodde här 1 natt i februari 2024
Svar från Roshan Thomas 9 feb. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Chris

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Out of the blue stay at this hotel
Great staff very happy to stay there again the room was a great size also clean the only downside was the WiFi code to connect didn’t work apart from we like it very much
Bodde här 1 natt i februari 2024
Svar från Roshan Thomas 9 feb. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Matt

Bodde här 1 natt i februari 2024
Svar från Roshan Thomas 21 mars 2024
Dear Matt,I wanted to extend my heartfelt thanks for taking the time to share your positive feedback. Your kind words truly made our day here at the Trafford Hall Hotel.We're thrilled to hear that you had such a wonderful experience with us. Providing excellent service and exceeding our customers' expectations is always our top priority, and it's incredibly rewarding to know that we've succeeded in delivering that to you.Your support means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any further feedback to share, please don't hesitate to reach out. We're always here to help!Once again, thank you for choosing the Trafford Hall Hotel. We look forward to serving you again in the future.

6/10 Okej

Darren

Reste med familjen
Cottage room was not part of the main building and looked tired. Room was actually ok but there was a sign that clearly stated no smoking and the corridor stank of smoke. Position of room meant the outside light was shining into room overnight. Bathroom was good and the breakfast was great
Bodde här 1 natt i januari 2024
Svar från Roshan Thomas 9 feb. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found the room itself to be satisfactory and that you enjoyed our breakfast offerings.Regarding your concerns, we apologize for any inconvenience caused by the smoke odor in the corridor. We take our no-smoking policy very seriously and will address this issue promptly to ensure a more pleasant experience for our guests in the future.We also apologize for the disturbance caused by the outside light shining into your room overnight. We'll explore options to mitigate this issue, such as installing blackout curtains or adjusting the positioning of the lights.We appreciate your valuable feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 Fantastiskt

Adil

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent room and overall service. Workers were very nice and respectful. They helped with all issues and sorted everything out, even gave us late checkout because of our car breaking down. Recommend this Hotel for the price and customer service, we are very satisfied with our stay and hope to stay again in the future.
Bodde här 2 nätter i januari 2024
Svar från Ajay 28 jan. 2024
Dear Adil,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our room and overall service excellent. Our team takes great pride in providing a high level of customer service, and it warms our hearts to know that our efforts have left a positive impression on you.We are delighted that our staff members were able to assist you with any issues that arose during your stay. It's our commitment to ensure our guests have a comfortable and memorable experience, and we're glad we could address your concerns promptly. Offering a late checkout due to your car trouble was the least we could do, and we appreciate your understanding.Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything specific you enjoyed about your stay or if there are areas where we can further improve, please feel free to share your feedback. We value your input and strive to make each guest's experience exceptional.Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you again.Warm regards,

6/10 Okej

Teng

Reste med familjen
Gillade: Personal och service
Bodde här 4 nätter i januari 2024
Svar från Roshan Thomas 27 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel.Dizeof room good for stay and rest
Bodde här 2 nätter i januari 2024
Svar från Ajay 21 jan. 2024
Dear Peter,Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us. Best Regards, Ajay Kolayil Reservations Team

8/10 Bra

H S

Reste i grupp
Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Roshan Thomas 27 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

George Tinashe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Roshan Thomas 18 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

6/10 Okej

Stephen

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
We had a leaky floor. And fhe shower wouldnt drain. And the area around was rough
Bodde här 1 natt i januari 2024
Svar från Roshan Thomas 17 jan. 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us continually improve our services. We sincerely apologize for any inconvenience or discomfort you experienced during your stay. Your concerns have been carefully noted, and we are actively working on addressing the issues you raised to ensure a more enjoyable experience for our future guests. Please know that your feedback is invaluable to us, and we are committed to making the necessary improvements. If you have any further details or suggestions you would like to share, we would be grateful for the opportunity to discuss them further. We genuinely hope to have the chance to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we strive for.

8/10 Bra

Harris

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Roshan Thomas 17 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel . We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

2/10 Väldigt dåligt

Zubda

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
Nice and clean the beds were not comfortable as it was 2 single beds made into one bed , there was a dog barking outside for hours and then people just talking really loud we couldn’t sleep the staff was lovely
Bodde här 1 natt i januari 2024
Svar från Roshan Thomas 17 jan. 2024
Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your input as it helps us to continuously improve our services.We're delighted to hear that you found our staff lovely; however, we are sorry to learn about the issues you encountered that affected your overall experience. We sincerely apologize for the discomfort caused by the beds being made into one and the disturbances from the barking dog and loud conversations.Please rest assured that we take your comments seriously, and we will address these concerns with our team to ensure that steps are taken to prevent a recurrence. We value your feedback and use it as an opportunity to make the necessary improvements.We hope you will give us another chance to provide you with a more enjoyable and restful stay in the future. Thank you again for choosing to stay with us, and we appreciate your understanding.

8/10 Bra

KLINS

Bodde här 2 nätter i december 2023
Svar från Roshan Thomas 17 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel . We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

8/10 Bra

KA MAN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Surprised breakfast
Breakfast is nice
Bodde här 1 natt i december 2023
Svar från Roshan Thomas 4 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service och rummets bekvämlighet
Great budget friendly alternative
Fast check in, free room upgrade and good parking. Clean and spacious room. I will consider again in the future. Team stop on a couple of minutes walk away, ideal for getting into Manchester quickly
Bodde här 2 nätter i december 2023
Svar från Roshan Thomas 4 jan. 2024
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

4/10 Dåligt

George

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Not quite what I expected. However is was manageable
Bodde här 2 nätter i december 2023
Svar från Roshan Thomas 4 jan. 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us continually improve our services. We sincerely apologize for any inconvenience or discomfort you experienced during your stay. Your concerns have been carefully noted, and we are actively working on addressing the issues you raised to ensure a more enjoyable experience for our future guests. Please know that your feedback is invaluable to us, and we are committed to making the necessary improvements. If you have any further details or suggestions you would like to share, we would be grateful for the opportunity to discuss them further. We genuinely hope to have the chance to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we strive for.

4/10 Dåligt

Chi Yin

Reste i grupp
Gillade inte: Personal och service
Bodde här 1 natt i december 2023
Svar från Roshan Thomas 8 dec. 2023
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us continually improve our services. We sincerely apologize for any inconvenience or discomfort you experienced during your stay. Your concerns have been carefully noted, and we are actively working on addressing the issues you raised to ensure a more enjoyable experience for our future guests. On a positive note, we're pleased to hear that you found our staff friendliness, location, and amenities to your satisfaction. Please know that your feedback is invaluable to us, and we are committed to making the necessary improvements. If you have any further details or suggestions you would like to share, we would be grateful for the opportunity to discuss them further. We genuinely hope to have the chance to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we strive for.

6/10 Okej

Dave

Bodde här 1 natt i december 2023
Svar från Roshan Thomas 8 dec. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Fiona

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The excellent rating is for wonderful reception staff. My room wasn't ready at check-in time but they explained why (outwith their control) and offered complimentary drink/food discount etc. which was appreciated but not required. I would definitely stay again.
Bodde här 1 natt i november 2023
Svar från Roshan Thomas 28 nov. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel. We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

6/10 Okej

Sinead

Reste i grupp, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
We was situated in the cottage which is OUTSIDE of the hotel. The place smelt like cigarettes and felt quite unsafe. There was a lot of hair on the pillows and duvet sheets. Wouldn’t visit again.
Svar från Roshan Thomas 23 nov. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate both your positive comments and your concerns. Your kind words motivate us to continue providing exceptional experiences for all our guests. At the same time, we deeply regret that we fell short of meeting your expectations in certain aspects. We sincerely apologize for any inconveniences you experienced during your stay. We have shared your comments with our team to address the issues you mentioned. Rest assured, we are taking proactive measures to improve in the areas you highlighted. We truly value your business and hope you will consider giving us another opportunity to serve you better in the future. Once again, thank you for your feedback. We appreciate your honesty and look forward to welcoming you back for a much-improved experience.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Roshan Thomas 21 nov. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate both your positive comments and your concerns. Your kind words motivate us to continue providing exceptional experiences for all our guests. At the same time, we deeply regret that we fell short of meeting your expectations in certain aspects. We sincerely apologize for any inconveniences you experienced during your stay. We have shared your comments with our team to address the issues you mentioned. Rest assured, we are taking proactive measures to improve in the areas you highlighted. We truly value your business and hope you will consider giving us another opportunity to serve you better in the future. Once again, thank you for your feedback. We appreciate your honesty and look forward to welcoming you back for a much-improved experience.

4/10 Dåligt

Dion

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Roshan Thomas 21 nov. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate both your positive comments and your concerns. Your kind words motivate us to continue providing exceptional experiences for all our guests. At the same time, we deeply regret that we fell short of meeting your expectations in certain aspects. We sincerely apologize for any inconveniences you experienced during your stay. We have shared your comments with our team to address the issues you mentioned. Rest assured, we are taking proactive measures to improve in the areas you highlighted. We truly value your business and hope you will consider giving us another opportunity to serve you better in the future. Once again, thank you for your feedback. We appreciate your honesty and look forward to welcoming you back for a much-improved experience.

10/10 Fantastiskt

Geraldine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Roshan Thomas 5 nov. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel . We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Henrik Grud

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dejligt lyst værelse. Gode senge. Ok morgenmad
Bodde här 2 nätter i oktober 2023
Svar från Roshan Thomas 1 nov. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel . We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Jan

Bodde här 4 nätter i oktober 2023
Svar från Roshan Thomas 1 nov. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel . We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Cheap stay
Pleasant enough stay. Room was very spacious and the beds were huge! Not in the best of areas and hotel was a little run down. That being said, for the price paid it was completely acceptable
Bodde här 1 natt i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate both your positive comments and your concerns. Your kind words motivate us to continue providing exceptional experiences for all our guests. At the same time, we deeply regret that we fell short of meeting your expectations in certain aspects. We sincerely apologize for any inconveniences you experienced during your stay. We have shared your comments with our team to address the issues you mentioned. Rest assured, we are taking proactive measures to improve in the areas you highlighted. We truly value your business and hope you will consider giving us another opportunity to serve you better in the future. Once again, thank you for your feedback. We appreciate your honesty and look forward to welcoming you back for a much-improved experience

10/10 Fantastiskt

Mariano

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tre på tur
Dejligt roligt hotel med høj service. Vi bestilte værelse midt på dagen og 30 min. Senere stod det klar. Udemærket morgenmad, typisk engelsk men udemærket.
Bodde här 2 nätter i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Manjit

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

10/10 Fantastiskt

Rajesh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean with friendly staff
Bodde här 1 natt i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

8/10 Bra

Vegard

Bodde här 4 nätter i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Manchester i oktober
Vi lå i ett tilbygg bak hotellet der rommet var lite, ikke veldig rent og det var tett vask og dusj som ble tildels fikset. Rommet trenger renovering. Frokosten på hotellet var heller ikke bra da det nesten ikke var utvalg. Servicen var bra. Er veldig skuffet over standarden da bildene lyver mye
Bodde här 3 nätter i september 2023
Svar från Roshan Thomas 28 okt. 2023
hank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience and disappointment you experienced during your time with us. Your feedback is invaluable to us, as it helps us identify areas where we can improve and enhance our guests' experience. We are truly sorry to hear that your stay did not meet your expectations. Please know that this is not indicative of the high standards we strive to maintain. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short in providing that for you. We take your comments seriously and have shared them with our team to address the issues you raised. Rest assured, we are taking immediate action to rectify the issues you experienced to prevent similar occurrences in the future. We would like to extend our sincerest apologies and invite you to give us another chance to serve you better in the future. We value your business and hope you will consider staying with us again. Once again, thank you for your feedback. We appreciate your input and hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.

2/10 Väldigt dåligt

Cheuk Ming

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The soundproofing in this hotel was horrible, can easily listened what your neighbours was doing. Also, it’s located next to the metrolink and it might have some disturbances.
Bodde här 1 natt i september 2023
Svar från Naik 4 okt. 2023
Dear Cheuk,Thank you for taking the time to share your feedback regarding your recent stay at Trafford Hall Hotel. We genuinely appreciate your input as it helps us to continually improve our services.We sincerely apologize for the inconvenience you experienced due to the soundproofing issues during your stay. Please know that we take your concerns seriously, and we will be addressing this matter promptly. We understand the importance of a peaceful environment for our guests and regret that we fell short in this regard.Regarding the disturbances caused by the nearby metrolink, we understand how this can impact the overall experience. We regret any inconvenience caused by the external factors beyond our control. However, we will certainly look into possible ways to mitigate these disturbances for our guests' comfort in the future.We value your feedback and hope that you might consider giving us another opportunity to provide you with a better experience during your next visit. Please do not hesitate to contact us directly if you decide to stay with us again, as we would be more than happy to assist in making your stay as comfortable as possible.Thank you for choosing the Trafford Hall Hotel. We appreciate your business and hope to welcome you back in the future.Regards,Reservations

10/10 Fantastiskt

Leidiane

Bodde här 1 natt i oktober 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

6/10 Okej

Rob

Gillade: Renlighet
Gillade inte: Personal och service
Food was good but there us no communication between staff and manager clearly needs getvthus right as our table was reserved but we had no table. The waiters where constantly looking confused and getting orders wrong. But food was worth waiting for. Hitel nice on in side but in a run down area with nothing around it . Clean . Room nice.
Bodde här 1 natt i september 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate both your positive comments and your concerns. Your kind words motivate us to continue providing exceptional experiences for all our guests. At the same time, we deeply regret that we fell short of meeting your expectations in certain aspects. We sincerely apologize for any inconveniences you experienced during your stay. We have shared your comments with our team to address the issues you mentioned. Rest assured, we are taking proactive measures to improve in the areas you highlighted. We truly value your business and hope you will consider giving us another opportunity to serve you better in the future. Once again, thank you for your feedback. We appreciate your honesty and look forward to welcoming you back for a much-improved experience.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.

8/10 Bra

Margaret

Gillade: Renlighet och personal och service
I liked the original look of the front of the building, but the rooms were not sound proof, so could here noisy neighbours n the trams. Staff were pleasant and friendly
Bodde här 2 nätter i september 2023
Svar från Roshan Thomas 28 okt. 2023
Thank you so much for taking the time to share your positive review of your recent stay at our hotel.We truly appreciate your feedback, and we're delighted to hear that you had a great experience with us. It's wonderful to know that you enjoyed your stay with us and that our hotel met your expectations. Our team works hard to provide exceptional service and maintain a comfortable environment for our guests, and your kind words are a great motivation for us to continue our efforts. We're glad to hear that you found our rooms clean and comfortable, and that our staff made you feel welcome. We take pride in our team's dedication to ensuring that every guest has a memorable and enjoyable stay. Your feedback is invaluable to us, and it's a testament to our commitment to delivering exceptional guest experiences. We look forward to the opportunity of hosting you again in the future, and we'll do our best to make your next stay even more enjoyable. Once again, thank you for choosing our hotel and for sharing your positive experience. If you have any specific suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to reach out to us.