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Recensioner av Best Western Manhattan Inn

2.5 out of 5
Best Western Manhattan Inn
601 E Poyntz Avenue, Manhattan, KS

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 223 av 626 recensioner" "
8 - Bra i betyg. 208 av 626 recensioner" "
6 - Okej i betyg. 92 av 626 recensioner" "
4 - Dåligt i betyg. 60 av 626 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 626 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Stephanie

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Worst place I have ever stayed in manhattan kansas. Dirty, made me feel gross, A/C broke, we moved to 3 different rooms in our 3 day stay. I have been dealing with getting a refund and the management staff is rather rude and blames these problems on other staff members. Won’t be staying here again for sure.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Alyssa

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Run down, awful beds.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Erica

Bodde här 1 natt i april 2024

8/10 Bra

Barbara

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Bed was comfortable, staff at the checkin was very pleasant and friendly. Bathroom was fine. Room was large and very nice. Unfortunately, breakfast was very limited. No yogurt, no butter, no juice! We were told the truck had not arrived. The bacon, sausages, peppers and scrambled eggs were all served in the same greasy skillet. No biscuits for the sausage gravy.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jose

Bodde här 1 natt i mars 2024

6/10 Okej

Cathy

Gillade: Renlighet
I came for breakfast at 7:15 and there crumbs of eggs and gravy left as well as lukewarm coffee. The desk clerk spent her time smoking out front instead of checking on levels of food. I also had to go through cabinets to find forks and spoons.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Katie

Gillade inte: Renlighet
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mayra, SPRING HILL

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
na
Bodde här 1 natt i mars 2024
Svar från Lee M. General Manager 9 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 785-537-8300.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Lee M.GeneralManagerBest Western Manhattan Inn

6/10 Okej

John

Bodde här 1 natt i mars 2024

8/10 Bra

Jennifer

Gillade: Personal och service och bekvämligheter
Helped by 3 different staff & everyone was so polite & helpful. Parking & entry is not well lit. No elevator. Room was well appointed although worn. Breakfast was great!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Felicia

Reste med sin partner
Gillade: Bekvämligheter
Great breakfast, kind staff and clean room
Bodde här 1 natt i mars 2024

8/10 Bra

tatiyana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good for the weekend we needed
Bodde här 1 natt i mars 2024

6/10 Okej

Pamela

Gillade inte: Bekvämligheter och boendets skick och faciliteter
The pool is under construction and can't be used. The location is not walkable at all. East. Poyntz is really Highway 24. Fine if you have a car.
Bodde här 4 nätter i februari 2024
Svar från Lee M. General Manager 3 mars 2024
Thank you for taking the time to share your thoughts. Your opinion matters and we appreciate you

8/10 Bra

Wyatt

Gillade: Personal och service
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Joseph

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean. The staff was very friendly and helpful.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Zuzana

Reste med familjen
Gillade: Bekvämligheter
It was nice and clean. Would stay there again.
Bodde här 1 natt i februari 2024
Svar från Lee M. General Manager 20 feb. 2024
Thank you for taking the time to share your thoughts. We appreciate the opportunity to host you and would love to see you again. Have a wonderful day.

8/10 Bra

Valerie

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Room smelled of smoke even though it's a non-smoking facility. Pool closed for season. Dog poo on front sidewalk.
Bodde här 1 natt i februari 2024
Svar från Lee M. General Manager 19 feb. 2024
Thank you for taking the time to share your experience with us. We strive to give you the best possible stay and would love to host you again. I am sorry for the mishaps with the walk path way. We had a large group of guest from the rodeo that was in town. Some of those guest had horse trailers and made a mess. The issue was taken care of as soon as we noticed it. If you are to stay with us again in the future I would like to offer you a discount as I did with this stay. Thank you and have a wonderful day!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Lee 19 feb. 2024
Thank you for taking the time to share your thoughts. We really appreciate you staying with us and we would love to host you again in the future.

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Lee M. General Manager 11 jan. 2024
Thank you for taking the time to review your stay with us. We greatly appreciate you staying with us and we would love the opportunity to host you again.

8/10 Bra

KATHRYN

Reste med familjen
Gillade: Renlighet
Surrounding property is unkept. It sure could use a bit of sprucing up. We asked for a king size bed but got what feels like a full size. Breakfast selection is good.
Bodde här 2 nätter i december 2023
Svar från Lee M. General Manager 11 jan. 2024
Thank you for taking the time to review your stay with us. We greatly appreciate you staying with us and we would love the opportunity to host you again.

8/10 Bra

Sabrina

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good price clean place for a night
Bodde här 1 natt i december 2023
Svar från Lee M. General Manager 11 jan. 2024
Thank you for taking the time to review your stay with us. We greatly appreciate you staying with us and we would love the opportunity to host you again.

4/10 Dåligt

susan

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Ok but there are better choices!
The hotel is in an isolated area. It looks ok from the outside but the inside is outdated and kind of run down. The front desk lady was not real friendly and seemed to struggle. The room too was very outdated. When the room above us turned on their shower it was extremely loud. Sounded like they were in our bathroom!
Bodde här 1 natt i december 2023
Svar från Lee M. General Manager 5 dec. 2023
Thank you for taking the time to share your review. We really appreciate you staying with us and we will work hard to update and address your issues.

8/10 Bra

Michael

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room, convenient to conference.
Bodde här 1 natt i november 2023
Svar från Lee M. General Manager 5 dec. 2023
Thank you for taking the time to share your thoughts. We really appreciate you staying with us and would love to host you in the future.

10/10 Fantastiskt

Andrew

Did a good job keeping sidewalks and parking area clear during heavy snow
Bodde här 1 natt i november 2023
Svar från Lee M. General Manager 5 dec. 2023
Thank you for taking the time to share your review. We really appreciate you staying with us and would love to host you again.

8/10 Bra

Melea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No elevator
No elevator made me not crazy about the facility. If you have issues with stairs - be sure to ask for a first floor room - Then you will enjoy your stay
Bodde här 1 natt i november 2023
Svar från Lee M. General Manager 5 dec. 2023
Thank you for taking the time to share your review. We really appreciate you staying with us and would love to host you again.

2/10 Väldigt dåligt

Kim

Reste i grupp, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We got here 30 min after check in time and they had one guy working with out any help. One of our rooms had no heat and no working elevator
Bodde här 1 natt i november 2023
Svar från Lee M. General Manager 28 nov. 2023
Thank you for sharing your experience. Please give me a call at your earliest moment to discuss in further detail. You can reach me at 785-537-8300

2/10 Väldigt dåligt

Neil

Bodde här 1 natt i november 2023
Svar från nicole 21 dec. 2023
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okej

Jacob

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The property is very dated, but maintained clean and tidy. The staff were friendly and professional. Of course we booked during a college football home game so the price was a good 2x what it should be.
Svar från Lee 1 dec. 2023
Thank you for taking the time to give us a review. We will be updating the hotel soon and I am sure you will enjoy the improvements!! Have a wonderful day from us all at Best Western

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Lee M. General Manager 13 nov. 2023
Michelle, thank you for taking the time to share your review, it is greatly appreciated. I hope you had a nice trip home and hope to see you all again. Thank you!

8/10 Bra

Martin

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
needs a few upgrades
great service, breakfast was very good, everyone was nice, just the condition is holding this place back, if they can make some updates it would be a hidden gem
Bodde här 4 nätter i november 2023
Svar från Lee M. General Manager 11 nov. 2023
Martin, Thanks for taking the time to share your experiences with us. We are currently in the design process of an update for our hotel. You will love the upcoming remodel!

6/10 Okej

Kristen

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Staff was friendly and professional. Breakfast was good. Room could have been cleaner. Mattress has seen better days and pillows were lumpy. Motel was not well soundproofed, so noise from hallways and sidewalks outside was intrusive.
Bodde här 1 natt i november 2023
Svar från Lee M. General Manager 9 nov. 2023
Kristan, I really appreciate your feedback. We are gearing up for a total update to this property and would love the opportunity to host you again. Your feedback helps and I cant thank you enough for taking the time to communicate your concerns with us.

4/10 Dåligt

Linda

Affärsresenär, Reste med husdjur
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Friendly staff but rooms need updating. Will not be returning.
Bodde här 2 nätter i november 2023
Svar från Lee M. General Manager 9 nov. 2023
Linda, thank you for taking the time to communicate with us. Your concerns are appreciated and will be addressed. We are in the process of a total refresh of at this location and I assure you your next stay will show a huge improvement. If you would like to speak with me directly, please feel free to contact me at any time at 785-537-8300

8/10 Bra

Kevin

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have no complaints it was all very good.
Bodde här 1 natt i oktober 2023
Svar från Lee M. General Manager 31 okt. 2023
Thank you for allowing us to host you and yours. Your review is greatly appreciated. We hope all is well in your travels.

8/10 Bra

Carey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good clean reasonably priced motel. Would stay again
Bodde här 1 natt i oktober 2023
Svar från Lee M. General Manager 25 okt. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

10/10 Fantastiskt

Stephen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Lee M. General Manager 25 okt. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

10/10 Fantastiskt

Christopher

Gillade: Renlighet och boendets skick och faciliteter
Nice staff place was clean
Bodde här 1 natt i oktober 2023
Svar från Lee M. General Manager 25 okt. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

4/10 Dåligt

Sandra

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The price was really expensive for no value.
Bodde här 1 natt i oktober 2023
Svar från Lee M. General Manager 30 okt. 2023
Thank you for staying with us and leaving a review. Your opinion means the most to us.

8/10 Bra

Hector

Bodde här 1 natt i oktober 2023
Svar från Lee M. General Manager 25 okt. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and would love to host you again in the future.

10/10 Fantastiskt

Bruce

Bodde här 1 natt i oktober 2023
Svar från Lee M. 17 okt. 2023
Bruce, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

10/10 Fantastiskt

Dale

Bodde här 1 natt i oktober 2023
Svar från Lee M. General Manager 30 okt. 2023
Thank you for staying with us and taking the time to give us a review. Your opinion matters and we thank you for it.

6/10 Okej

THOMAS, COLORADO SPRINGS

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
No elevators
Bodde här 4 nätter i oktober 2023
Svar från Lee M. General Manager 30 okt. 2023
Thank you for staying with us and leaving a review. Your opinion means the world to us.

4/10 Dåligt

Andrea

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet
The property was surrounded by overgrown weeds and I had to page the concierge twice before someone was able to show up. We got a room with a jacuzzi tub and it smelled bad and the carpet was ripped. We could not find a remote to the TV in our room. We were somewhat near the front desk so we heard a lot of noise all night.
Bodde här 1 natt i oktober 2023
Svar från Lee M 17 okt. 2023
Andrea, thank you for your review and statement. We are actively addressing the issues you had and we appreciate your concerns. You will see a change on your next visit and our goal is to make you stay as comfortable as possible.

2/10 Väldigt dåligt

Shawnda, Hutchinson

Gillade inte: Personal och service
Front desk clerk was very rude and check in process was not acceptable
Bodde här 1 natt i september 2023
Svar från Nicole 29 sep. 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okej

Renato

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 2 nätter i september 2023
Svar från Lee M. 17 okt. 2023
Renato, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

6/10 Okej

Sharon

Bodde här 1 natt i september 2023
Svar från Lee M. 17 okt. 2023
Sharon, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

10/10 Fantastiskt

Jewell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Connie at the front desk was very friendly!
Bodde här 1 natt i september 2023
Svar från Lee M. 17 okt. 2023
Jewell, thank you for your review. We appreciate the opportunity to host you and yours. Have a great day and hopefully we will see you back soon.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Lee M. 12 sep. 2023
David, thank you for allowing us to provide your rest needs. You are greatly appreciated

8/10 Bra

Julie

Gillade: Renlighet och personal och service
Bodde här 1 natt i september 2023
Svar från Lee M 12 sep. 2023
Julie, thank you for taking the time to give us a review. We appreciate you allowing us to host you.

8/10 Bra

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient. Great breakfast.
Bodde här 2 nätter i september 2023
Svar från Lee M. 12 sep. 2023
Nicole, thank you for allowing us to host you and yours, you are greatly appreciated.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff went out of there way to ensure the stay was enjoyable. Breakfast is very good.
Bodde här 1 natt i september 2023
Svar från Lee M. 12 sep. 2023
Kevin, thank you for allowing us to host you and yours, you are greatly appreciated.