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Recensioner av Crimson Hotel Filinvest City Manila

4.5 out of 5
Crimson Hotel Filinvest City Manila
Entrata Urban Complex, 2609 Civic Drive, Filinvest City, Alabang, Muntinlupa, Manila

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 435 av 1001 recensioner" "
8 - Bra i betyg. 372 av 1001 recensioner" "
6 - Okej i betyg. 119 av 1001 recensioner" "
4 - Dåligt i betyg. 51 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 1001 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Akkileus

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra buissines hotel
Bra hotel om man är där för buissines, annars finns inte mycket att göra i närheten
Bodde här 7 nätter i november 2019
Svar från Daisy 27 nov. 2019
Dear Akkileus, Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted that you were extremely satisfied with your stay and very much appreciate your feedback. We look forward to welcoming you back to our hotel soon. Warmest regards, Daisy Bautista Asst, Front Office Manager

6/10 Okej

Isabelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok
Beatiful decor and firiendly staff. The Only let down was the food. Everything we ordered was bland. Escpically avoid the tenderloin.
Bodde här 3 nätter i mars 2019
Svar från erica 17 mars 2019
Dear Isabelle, Thank you for sharing your wonderful feedback. We have informed our Executive Chef with regard to your concern so we can further improve in this area. We sincerely apologize for the inconvenience caused. We hope that this incident will not deter you in choosing Crimson Hotel once again. Thank you and have a great day ahead. Kind Regards, Erica Pagpaguitan Front Office Manager

8/10 Bra

Albin

Gillade: Renlighet
Good hotel close to Festival Mall
A nice hotel with an ok pool very close to Festival mall
Bodde här 2 nätter i december 2017
Svar från Lia 14 jan. 2018
Dear Valued Guest, Warmest greetings from Crimson Hotel Filinvest City, Manila! Thank you for your valuable comments. We are thrilled to know that you have enjoyed your stay with us. Again, thank you and we are looking forward in welcoming you soon to your new home of elegance here in the South! Thanks and best regards, Lia Dico Reservations Manager

10/10 Fantastiskt

Patrik, Fagersta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell värt besväret
Fint hotel rekommenderar att åka hit. Bara synd att det ligger långt från flygplatsen. Ordna med hotellet ellet boka transport.
Bodde här 1 natt i juni 2017
Svar från Daisy Bautista 26 juni 2017
Dear Madam/Sir, Thank you for choosing Crimson Hotel Filinvest City, Manila for your stay in Alabang. We are delighted you were extremely satisfied with your stay and very much appreciate your feedback. We look forward to welcoming you back to our hotel soon again in the future. If time permits we hope that you can write a 5 star review for the hotel on Tripadvisor. We would be pleased for you to share your experience online with other travelers. Looking forward on your next visit with us.

10/10 Fantastiskt

roger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Crimson alabang
Allt var bra,kommer bo där igen

10/10 Fantastiskt

Theresa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dining options in the hotel.
Bodde här 3 nätter i maj 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 15 maj 2024
Greetings!Thank you for the positive review! We're thrilled to hear that you enjoyed the dining options available at our hotel. We strive to provide a diverse and satisfying culinary experience for all our guests. We hope to welcome you back soon for another delightful dining experience!Best Regards,

10/10 Fantastiskt

Katrhyna

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel staffs are super friendly. It made us feel so welcome. Our stay here was really good. When we got forgotten in the dining room, they made sure to make up for it. Their room is clean, they have housekeeping everyday. The laundry does a great job washing our clothes and they even try to remove the stains. Definitely recommends this hotel! Would’ve stayed here the whole time if only we book it ahead of time.
Bodde här 9 nätter i april 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 15 maj 2024
Greetings!Thank you for sharing your positive experience with us! We're delighted to hear that our friendly staff made you feel welcome and ensured a memorable stay. It's great to know that we could rectify any oversights promptly, and that you found our rooms clean with daily housekeeping. We're glad our laundry service met your expectations as well. Your recommendation means a lot to us, and we hope to welcome you back for a longer stay in the future!Best Regards,

10/10 Fantastiskt

Emillyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 8 maj 2024
Greetings!Thank you for your perfect score! We're delighted to have met your expectations during your stay. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Best Regards

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like this hotel and the facilities are top notch. I stay here every time I'm in Alabang.
Bodde här 2 nätter i april 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Dear Mr./Ms. Kevin,We're thrilled to be your go-to choice in Alabang! Thank you for your loyalty and kind words about our facilities. We can't wait to welcome you back for another fantastic stay!Best Regards,

2/10 Väldigt dåligt

Rachel

Bodde här 1 natt i mars 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Dear Mr./Ms. Rachel,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to learn more about what went wrong so we can address it. Please reach out to us directly to discuss further. Thank you.Best Regads,

8/10 Bra

Nestor, INDEPENDENCE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Dear Mr./Ms. Nestor,We appreciate your feedback! If there's anything specific you feel we could improve upon, please feel free to share. We value your input and hope to have the opportunity to make your next stay even better!Best Regards,

10/10 Fantastiskt

Nestor, INDEPENDENCE

Bodde här 6 nätter i mars 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Dear Mr./Ms. Nestor,Thank you for the perfect score! We're delighted to hear you had a wonderful experience with us. Looking forward to welcoming you back soon!Best Regards,

10/10 Fantastiskt

Nestor, INDEPENDENCE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is very close to shopping mall and dining places. Service is immediately rendered upon request. Hotel staff are very courteous and friendly.
Bodde här 9 nätter i februari 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Dear Mr./Ms. Nestor,We're glad you enjoyed our convenient location and prompt service! Thank you for your kind words about our courteous and friendly staff. We look forward to welcoming you back for another pleasant stay!Best Regards,

4/10 Dåligt

Nicolas

Reste i grupp
Too loud. We don’t have any sleep at all. They have that Bobapalooza concert on the ground for 2 days. It’s a rock concert. Not suitable for senior people who needs to relax. This Hotel is not thinking about their guest comfortable stay. I’m not so happy with our stay.
Bodde här 3 nätter i februari 2024
Svar från erica 3 mars 2024
Dear Nicolas,Thank you for sharing your feedback about your recent stay at Crimson Hotel Filinvest City, Manila. We understand that the noise from the Bobapalooza concert disrupted your sleep and made it difficult for you to relax. We apologize for any inconvenience this may have caused. Your comments have been duly noted and will be taken into account for future events. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Erica PagpaguitanFront Office Manager

6/10 Okej

shou mei

Bodde här 1 natt i februari 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Dear Mr./Ms. Shou,We appreciate your feedback! If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Best Regards,

10/10 Fantastiskt

Arvin Cornell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my go to whenever I am visiting family in the area. The hotel is just walks away from two malls and is very convenient. Though the hotel is showing its age. Staff were courteous and always greets you.
Bodde här 2 nätter i februari 2024
Svar från erica 3 mars 2024
Dear Arvin Cornell,Thank you for choosing Crimson Hotel Filinvest City, Manila as your go-to place when visiting your family in the area. We appreciate your compliments regarding our convenient location and friendly staff. We take note of your feedback about the hotel showing its age and will consider it for future improvements. We hope to welcome you back soon.Warm regards,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Kaoru

Bodde här 1 natt i februari 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Greetings!Thank you for the perfect score! We're thrilled you had such a fantastic experience. Looking forward to your next visit!Best Regards,

10/10 Fantastiskt

Donna-Rica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hospitality, cleanliness, sanitation , safety and convince . Excellent & superb.
Bodde här 8 nätter i januari 2024
Svar från erica 3 mars 2024
Dear Donna-Rica,Thank you so much for your excellent and superb review! We greatly appreciate your kind words about our hospitality, cleanliness, sanitation, safety, and convenience. We strive to provide the best experience for our guests, and it is wonderful to know that we have succeeded in doing so during your stay.We look forward to welcoming you back to Crimson Hotel Filinvest City, Manila in the near future.Best regards,Erica PagpaguitanFront Office Manager

6/10 Okej

Peter

Reste med familjen
Gillade: Personal och service
It’s a great hotel I enjoyed however the beds hard, pillows hard of low quality. The cleaning was just ok I had to call desk for clean up on 18th floor after asking staff there to clean. I would say good place to stay but dated and nothing exceptional with exception of being close to Asian hospital
Bodde här 2 nätter i januari 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Greetings!We're glad you enjoyed your stay overall, and we appreciate your feedback regarding the beds, pillows, and cleanliness. We'll address these issues to ensure a more comfortable experience for our guests. Thank you for choosing us, and we hope to welcome you back in the future!Best Regards,

8/10 Bra

JAE HO

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly receptionists at the front desk
Bodde här 1 natt i januari 2024
Svar från erica 30 jan. 2024
Dear JAE HO,Thank you for sharing your feedback with us. We greatly appreciate your kind words about our friendly receptionists at the front desk. We have taken note of your comments and will continue to strive towards providing exceptional service to all our guests. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back to Crimson Hotel Filinvest City, Manila in the future.Best regards,Crimson Hotel Filinvest City, Manila

8/10 Bra

Russell Benjo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is the best.
Bodde här 2 nätter i januari 2024
Svar från erica 30 jan. 2024
Thank you, Russell Benjo, for your review of Crimson Hotel Filinvest City, Manila. We appreciate your feedback and are glad to hear that you found our location to be the best. We strive to provide a convenient and accessible location for our guests. We look forward to welcoming you back soon. Best regards, Crimson Hotel Filinvest City, Manila.

8/10 Bra

james

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Worth the money.
The food was good but limited for room service. The location is good, shopping food and easy access to the skyway for your trip to the airport. The staff was vert nice and helpful. Wish I could have staied longer.
Bodde här 2 nätter i januari 2024
Svar från Jens Isaiah S. Antonio Asst. Guest Service Manager 24 apr. 2024
Greetings!We're thrilled you enjoyed the food and our convenient location! Thank you for your kind words about our staff. We wish you could have stayed longer too! Looking forward to welcoming you back for a longer stay next time.Best Regards,

10/10 Fantastiskt

Jin Hee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från erica 10 feb. 2024
Dear Jin Hee,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

KIYOUNG

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från erica 10 feb. 2024
Dear Kiyoung,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Okej

SIWOONG

Reste med familjen
Gillade: Personal och service
전체적으로 만족은 하나, 방에서 곰팡이 냄새가 나 불편했다. 수영장은 만족하면서 이용했다.
Bodde här 6 nätter i december 2023
Svar från erica 10 feb. 2024
Dear Siwoong,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concern will be shared to our Housekeeping Team for better improvement.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bra

Anthony

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service was perfect, had a problem with the door access but got sorted.
Bodde här 2 nätter i december 2023
Svar från erica 25 dec. 2023
Dear Anthony,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. Apologies for the door access concern. We hope that this will not deter you from choosing Crimson Hotel in the future. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bra

Ryan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Aging.
The room we stayed in was showing signs of aging, limited plug sockets, old furniture but not unexpected I guess for the age of this hotel. Breakfast buffet was good, staff excellent but there are better 5* hotels out there. Saying that, I will probably return one day but may try out one or two of the other hotels in the area first.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect place to stay
Clean room. Comfortable bed. Great amenities. Had lots of parking space. Buffet breakfast was the best. Perfect place to stay.
Bodde här 1 natt i december 2023
Svar från erica 23 dec. 2023
Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you are satisfied with the room, beds, breakfast and amenities that we have. At Crimson Hotel Filinvest City, Manila, we strive to provide our guests with a memorable experience, so we appreciate your kind words. Looking forward to welcome you back.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Alain

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good choice in Alabang
Quite modern Hotel well located near the mall. The staff is really very polite, professional and dedicated. The rooms are very comfortable ( good mattress, soft but you can take the overmatress if you like it harder). You can as well open the windows ( at least in my suite) if you prefer the fresh air and not the air conditioning, which was too effective for me ( cold and not that loud). The only negative part is the breakfast room, which was really full and loud. Thankfully I had access to the executive lounge, which is very peaceful and pleasant, even if the selection of dishes is more limited. Plus free meal between 6pm and 8pm at the lounge.
Bodde här 1 natt i december 2023
Svar från erica 23 dec. 2023
Dear Alain,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. Your feedback with regard to the breakfast at the Cafe Eight is duly noted and will look into it for better improvement.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bra

Ervin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As a traveling executive, it was good to find a hotel with good food and accommodations. The staff is very friendly and helpful. Another convenient feature is the access the Skyway. The only area they can improve is their Gym Access which closes early. I will update experience after my next stay. God Bless!
Svar från erica 23 dec. 2023
Dear Ervin,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. On the other note, will revisit the operating hours of the gym, although it closes at 10PM daily.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Ronnie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our favourite hotel in Alabang which is steps away from Filinvest mall where you can buy, eat, do almost everything except swim in a beach
Bodde här 2 nätter i december 2023
Svar från erica 23 dec. 2023
Dear Ronnie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från erica 23 dec. 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

MARIA ANNEBEE

Bodde här 2 nätter i november 2023
Svar från erica 25 dec. 2023
Dear Maria Annebee,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

CO LTD

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från erica 23 dec. 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

vivian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
People are professional , nice . House keeping are outstanding and easy to get along with
Bodde här 7 nätter i november 2023
Svar från erica 2 dec. 2023
Dear Vivian,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team especially to our Housekeeping. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Danilo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convinience
Bodde här 2 nätter i november 2023
Svar från erica 29 nov. 2023
Dear Danilo,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

william teddy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Bodde här 3 nätter i november 2023
Svar från erica 21 nov. 2023
Dear William Teddy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Eui

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staffs and hotel environment are good.
Bodde här 2 nätter i november 2023
Svar från erica 21 nov. 2023
Dear Eui,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

jean

Bodde här 1 natt i oktober 2023
Svar från erica 6 nov. 2023
Dear Sandy,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Okej

Mark

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Made reservations two months in advance. Confirmed email what I reserved included one bed for me and my wife. When I arrived/checked in I was told there was only a room with two single beds. I guess they don’t understand the concept of a reservation. When I questioned the reception I was told first come first served. Would not recommend.
Bodde här 2 nätter i oktober 2023
Svar från erica 1 nov. 2023
Dear Mark,Thank you for taking time to share your valuable feedback. during your stay. I do understand your frustration of not getting a king size bed during your stay. We sincerely apologize for any inconvenience encountered. Rest assured that this will be a learning experience from all of us.Once again, thank you and we hope that you will give us another chance to recover in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bra

Russell

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Travelin Man
After arriving to my room there were no towels, the room was not the cleanest, the carpet was dirty and very stained. No complimentary bottled water was provided, only an empty water decanter which I found unsanitary, then you needed to go to a water dispenser to fill the water decanter. In a world of covid why would any hotel chain do something like this.
Bodde här 1 natt i oktober 2023
Svar från erica 1 nov. 2023
Dear Russell,Thank you for taking time to share your valuable feedback. We sincerely apologize for any inconvenience encountered during your stay. Your feedback with regard to the incomplete items in the room is duly noted and will be shared to our Housekeeping Team for better improvement.As part of our commitment to the environment, single plastic use was reduced as part of our sustainability program. However. if you are not comfortable in using our water dispenser, we can definitely arrange that for you next time. Apologies for the inconvenience caused.if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

6/10 Okej

Janet

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The first room smelt of mould. Bad experience
Bodde här 3 nätter i oktober 2023
Svar från erica 1 nov. 2023
Dear Janet,Thank you for sharing your valuable feedback. While we wish you a pleasant stay in the hotel, it is apparent that we have fallen short of your expectation. You concern will be shared to our Housekeeping Team for better improvement.Once again, thank you for your feedback. We hope that you will give us another chance to be of service in the future.Sincerely,Erica PagpaguitanFront Office Manager

8/10 Bra

HO

Bodde här 2 nätter i oktober 2023
Svar från erica 12 nov. 2023
Dear Ho,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i september 2023
Svar från erica 17 okt. 2023
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Joseph

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Crimson is very good. Close to mall. Nice pool is nice but busy on the weekends. Check in and check out can get busy so prepare to wait if it’s a peak time.. typical hotel food meaning so so and expensive. Don’t worry lots of choices in the mall. Overall crimson is the best hotel if your staying in Alabang. (It’s 40 minutes from Manila) 20 minutes south of the airport. .
Bodde här 2 nätter i september 2023
Svar från erica 16 okt. 2023
Dear Joseph,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. On the other note. We will share your feedback to our Food and Beverage for better improvement. We will definitely look into it. if you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från erica 14 okt. 2023
Dear Michael,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Mark, Albuquerque

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was a guest at the Crimson Hotel Filinvest City and stayed for 8 nights. My time there was incredible. When I checked in, I was exhausted, sweaty, and just wanted a room so I could shower and get rest. I was a little early for check in and thought I would be resting in the lobby until check in. Those nice people checked me in. I knew I was eligible for an upgrade but really just wanted any room. I was upgraded and when I walked into my room - WOW!!! I had a corner room with a great view of the city. All the staff were so kind and courteous. Security was always friendly when greeting me and made me feel safe as I entered the property, they were always staff opening the door for me with a big smile and greeting, housekeeping always and so eager to please, pool staff were always ready for your drink or food order, room services menu had many choices to choose from and the food was great. I felt like royalty staying here. This place treats their customers with kindness, respect and compassion.
Svar från erica 14 okt. 2023
Dear Mark,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests.If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and it's our pleasure to assist you.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

MARIA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property is convenient and close to the mall. Staff are all professional and friendly!
Bodde här 1 natt i september 2023
Svar från erica 5 okt. 2023
Dear Valued Guest,Thank you for taking time to share your valuable feedback. We are delighted to know that you had a wonderful stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing and so friendly
Bodde här 6 nätter i september 2023
Svar från erica 23 sep. 2023
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Erica PagpaguitanFront Office Manager

10/10 Fantastiskt

Kumaran

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So many names i want mention here and i am worried i may miss out some names... All of you are wonderful. Thank you and gbu
Bodde här 1 natt i september 2023
Svar från erica 23 sep. 2023
Dear Kumaran,Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. If you have any additional information about your recent stay or how we can improve our services, please do let me know.Once again, thank you and we hope to see you soon.Sincerely,Erica PagpaguitanFront Office Manager