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Recensioner av Greenhills Elan Hotel Modern

3 out of 5
Greenhills Elan Hotel Modern
No. 49 Annapolis Street, Greenhills, San Juan, Manila

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 95 av 449 recensioner" "
8 - Bra i betyg. 197 av 449 recensioner" "
6 - Okej i betyg. 93 av 449 recensioner" "
4 - Dåligt i betyg. 37 av 449 recensioner" "
2 - Väldigt dåligt i betyg. 27 av 449 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Dennis

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Ok, but needs renovation
Service ok. Breakfast ok. Good that have changed internetsystem so that wifi actually work. Good location for Greenhills mall with restuarants and various services. But the rooms needs renovation. Smalla but irritating things.
Bodde här 6 nätter i januari 2020
Svar från Greenhills Elan Hotel 7 feb. 2020
Dearest Guest,   Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front Office Manager

10/10 Fantastiskt

Bo

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Vacker utsikt och nära shopping
Vi fick ett underbart rum på våning 37 med underbar utsikt över Manila. Poolen på taket är fin men ligger i skugga så man inte kan sola. Där finns heller ingen service med dricka eller mat vid poolområdet.
Bodde här 4 nätter i november 2018
Svar från jane 15 dec. 2018
Good day! Thank you for taking time on making this review. We are delighted that you have enjoyed your stay here in Greenhills Elan Hotel Modern! It’s a pleasure being in service to you. We will take note of everything you have said here on you review and we will try to improve our services. Thank you and have a great day! -GEHM Management

8/10 Bra

Bo

Gillade: Renlighet, personal och service och rummets bekvämlighet
Prisvärt hotell
Ett jättebra hotell om du vill bo nära ett av Manillas bästa shoppingcenter Green Hills! Du bor bara 2 min gångväg från centret.
Bodde här 2 nätter i januari 2018
Svar från Management 25 jan. 2018
Good day! Thank you for your kind words. We are delighted that you have enjoyed your stay here in Greenhills Elan Hotel Modern. Truly, our location is one of our advantages. Hoping to welcome you back here again!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra hotell. Uppskattade verkligen poolen på terassen och utsikten
Svar från Greenhills Elan 11 juni 2016
Dearest Guest, We are grateful for your comments. We are thankful that you really appreciated the view at our Poolside. We will be glad to see you on your next stay. Thank you very much. - The Management-

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Greenhills Elan 23 apr. 2016
Dear Sir/Ma'am, We would like to thank you for giving us a very good rating. We are happy to know that you were satisfied with the service we offered. Hope to see your comment next time, for us to know more about your suggestions and commendations. Thank you and we hope to see you again at Greenhills Elan Hotel Modern.

8/10 Bra

Gunilla, Växjö

Gillade: Renlighet, personal och service och rummets bekvämlighet
Manila
Det mesta var bra på hotellet, fast A-Cn på rummet var högljudd och rummet var lite lyhört. Hotellet ligger nära ett köpcenter med en marknad och det finns gott om restauranger med mat från olika länder
Svar från GREENHILLS ELAN HOTEL 19 dec. 2015
Dear Sir/Ma'am, We are happy that we were able to provide you with a good service during your stay at our hotel. Rest assured that we will continue to provide quality service to all our guests in order to meet their expectations. Thank you for spending your time at Greenhills Elan Hotel Modern. -The Management

10/10 Fantastiskt

Mediatrix Paredes

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
convenience and location
Bodde här 13 nätter i mars 2024

10/10 Fantastiskt

Lee

Gillade inte: Bekvämligheter
The hotel is not very nice due to renovation.
Bodde här 4 nätter i februari 2024

6/10 Okej

Lee

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Ellan hotel is under construction
Bodde här 4 nätter i januari 2024

8/10 Bra

Dan Jewel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
budget yet decent place near greenhills
friendly and accommodating staff. i will surely be coming back. thanks
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Mediatrix

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the location
Bodde här 10 nätter i november 2023

6/10 Okej

Manuel

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Near to almost everythings
Bodde här 16 nätter i november 2023

8/10 Bra

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The stuff was good and clean
Bodde här 7 nätter i oktober 2023

10/10 Fantastiskt

Maria Corazon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for shopping and dining
Bodde här 7 nätter i september 2023

10/10 Fantastiskt

Teody

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Teody

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Manuel, Sacramento

Gillade: Renlighet, personal och service och boendets skick och faciliteter
First, I want to say the 7.8 rating on this property is false. Greenhills Elan Hotel Modern deserves 9.7 at a minimum. The property location is excellent, it is truly a 4 minute walk to the famous Greenhills Shopping Center, you don't to drive or catch a ride to explore the area. The room condition and view are excellent and almost at par with the pricey high end hotels. Check-in Check-out process was easy and smooth and hotel personnel are excellent. I just wish that there's a/c in the elevators and hallways and to not allow people who do not appear to be hotel guests hangout at the lobby (I noticed 2 individuals sitting at the lobby for more than 4 hours - I left and came back and the 2 guys were seated at the same place, guests will never sit at the lobby that long). Hot water needs to be improved as well as it was off and on. Nevertheless, my stay was great, loved the room, the view, the quiet ambience and the bed was very comfortable.
Bodde här 1 natt i september 2023

8/10 Bra

LORNA

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
second time stayed at Elan, breakfast paid is very good. walking distance to Green Hills shopping center, STAFF VERY FRIENDLY. Hoping next time I booked my stay will be in the 5th floor, their updated rooms. one problem when I booked on line it did not show there updated rooms. I have to phone several times directly to Elan receptions desk and was informed that they have newly renovated rooms and then nearing to my stay they cancelled my booking in the 5th floor stating that the renovations was not finished. Its good the room they gave me was new and not old except for the washroom. OVERALL I am pleased with the service. Quick and polite staff. planning to stay at Elan again for my next trip in spite of the back and forth email I got from upper management due to room cancellations. I hope Elan management will upgrade there advertisement in Expedia.ca regarding the rooms and beds not queen but twins.Hoping also that when i am phoning long distance someone will answer the phone. it keeps ringing.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Manuel, Sacramento

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is centrally located in the famous Greenhills shopping center and convenient dining options within and around the property. The room is true to the word "superior" and it out classes some more expensive hotels I have stayed in. Greenhills Elan Hotel has earned my business and as a frequent traveller to the country, this hotel is now my goto staycation place. Thanks Greenhills Elan Hotel for the superb accommodation and service.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Ken

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We at Elan Hotel Modern for 4 nights. we were greeted by Ms Dianne the Front reception Lobby Manager. She was par excellent and very courteous, her Staff of Nes, & Jas proved that Dianne was a superb Manager. Our room was looked after by Nikki and Parre and these guys were quite Cute leaving wonderful comical notes to me and my wife. the hotel itself was splendid , neat and clean. mMany of the previous adverse comments seem to have been taken care off... The only adverse point I could think of is the bath tub, It is not a required item rather poses a dangerous item in a slippery place especially for Senior Citizens.
Bodde här 4 nätter i augusti 2023

6/10 Okej

Gliceria

Bodde här 3 nätter i juni 2023

4/10 Dåligt

Pedro

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Location was the only plus.. Filthy shower/bathroom, dirty run down carpet with rodent (mouse) in room.
Bodde här 3 nätter i april 2023

10/10 Fantastiskt

Benedicto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice cold rooms & excellent staff
Bodde här 6 nätter i april 2023

10/10 Fantastiskt

Mediatrix Paredes

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i like the service from the security guards, staffs and the management. they are all very hospitable and accommodating. we have been recommending the hotel to iur friends and relatives. elan will be our one only hotel choice in the Philippines
Bodde här 17 nätter i mars 2023

8/10 Bra

famel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Rowell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient close to shopping mall and nice and friendly staff.
Bodde här 1 natt i mars 2023

8/10 Bra

Roderick

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It is a budget friendly hotel. Staff was helpful and courteous.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Roderick

Bodde här 3 nätter i februari 2023

4/10 Dåligt

Fernando

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel location is accessible to Greenhills Shopping Ctr. The hotel needs to be renovated. The lobby stinks of food and uninviting. The layout is not pleasing.
Bodde här 7 nätter i februari 2023

4/10 Dåligt

Marilou

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
We like the property being near to the shopping are and restaurants. We didn't like about the property was not the same the one on the website pictures. It's totally different.

4/10 Dåligt

Eric

Bodde här 2 nätter i februari 2023

8/10 Bra

Alejandro

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
Its proximity to everything and the friendliness of the staff is what I am pleased about. What concerned me was the general feeling of the room especially the carpet. Also there was no cable TV, no Netflix. The WIFI was spotty and questionable. The AC unit was loud.

4/10 Dåligt

Angela, bellevue

8/10 Bra

Tai, Saipan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The facility is beautiful. The staff members are genuinely amazing and friendly. The restaurant was exceptional!

10/10 Fantastiskt

Mediatrix

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
i like everything except for the noise in the balcony which is tolerable.

8/10 Bra

ROMEO, Brisbane

Gillade: Personal och service
Easy access to restaurants, shopping, & almost all commercial establishments. Hotel rooms need upgrades, amenities are minimal & construction noise nearby. Front desk staff & security personnel are very friendly & always helpful.
Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked the hotel being close to Greenhills Shopping Center and close to many good restaurants. Staff were excellent.
Bodde här 5 nätter i oktober 2022

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2021

8/10 Bra

milo, us of a

Affärsresenär, Reste med familjen
Gillade: Renlighet och personal och service
Property was accessible, close to dining and shopping and entertainment. Did not like that there was no dinner service.
Bodde här 1 natt i februari 2020

6/10 Okej

NP, QC

Reste med sin partner
Gillade: Personal och service
covenient to Greenhills shopping Typical tourist hotel mixed with condo units
Bodde här 1 natt i februari 2020

8/10 Bra

Malgorzata

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2020

6/10 Okej

Maria

Reste med familjen
Ok
It was ok.
Bodde här 2 nätter i februari 2020
Svar från Greenhills Elan Hotel Modern 28 feb. 2020
Dearest Guests, Greetings from Greenhills Elan Hotel Modern! Thank you for your positive 3 star rating, we are glad to know that you enjoyed your stay with us we do take pride in catering to our guest’s needs the best way we can. Hoping that you will grant us another chance to showcase our hospitality service to you once more. If you are visiting near our area again soon please don’t hesitate to call us. -Deanne Francisco Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Proximity to almost everything, shopping, restaurants, etc.
Bodde här 2 nätter i februari 2020
Svar från Greenhills Elan Hotel Modern 17 feb. 2020
Dearest Guest,   Greetings! Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front Office Manager

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient for shopping. Staff is helpful and friendly. Room is goood
Bodde här 4 nätter i februari 2020
Svar från Greenhills Elan Hotel Modern 10 feb. 2020
Dearest Guest,   Greetings! Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Greenhills Elan Hotel Modern is indeed a great place to stay when guests have a day full of shopping activities and exciting visit around the metro. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. - Deanne Francisco Front Office Manager

6/10 Okej

Kotaro

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Carpet smells. Lock difficult to open with key card.
Bodde här 2 nätter i februari 2020
Svar från Greenhills Elan Hotel Modern 10 feb. 2020
Dearest Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am extremely disappointed that we did not come anywhere close to your expectations, it is never intended that a guest should leave feeling disappointed. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please note that your comments are shared with all the managers and staff. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. - Deanne Francisco Front Office Manager

10/10 Fantastiskt

Lissa, Texas

Gillade: Renlighet och personal och service
The staff and security was wonderful. The place was clean and neat. Breakfast was nice but could more food out to meet the need of everyone.
Bodde här 3 nätter i januari 2020
Svar från Greenhills Elan Hotel Modern 7 feb. 2020
Dear Ma'am/ Sir Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. We are happy to know that you enjoyed your stay at our hotel and that we were able to provide you with a good service. Also, we'll take note carefully the suggestions you just stated and share it with the departments involve. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front Office Manager

4/10 Dåligt

NORA

Reste med familjen
Gillade inte: Rummets bekvämlighet
Dissapointed
I'm very dissapointed hard to check in early you will wait the check in time exactly, requested toiletries takes too long and you will call again and again for follow up. Late Check out is only allowed for 30mins allowance.
Bodde här 2 nätter i december 2019
Svar från Greenhills Elan Hotel Modern 7 feb. 2020
Dearest Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am extremely disappointed that we did not come anywhere close to your expectations, it is never intended that a guest should leave feeling disappointed. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please note that your comments are shared with all the managers and staff. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. - Deanne Francisco Front Office Manager

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like its close proximity to the Greenhills mall. Staff is helpful and courteous. Subterranean parking is not free anymore. You have to park at the Greenhills mall and if you stay for more than 2 weeks this really adds up. Elan should provide a spot for parking.
Bodde här 17 nätter i januari 2020
Svar från Greenhills Elan Hotel Modern 7 feb. 2020
Dearest Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, I am extremely disappointed that we did not come anywhere close to your expectations when it comes our Facilities, it is never intended that a guest should leave feeling disappointed. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please note that your comments are shared with all the managers and staff. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. - Deanne Francisco Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i januari 2020
Svar från Greenhills Elan Hotel Modern 7 feb. 2020
Dearest Guest,  Greetings! Thank you for choosing Greenhills Elan Hotel Modern! Thank you for your positive 5 star rating, We're happy to know that we were able to provide you with a good service. But we will be more glad to hear your comments during your next stay with us. Rest assured that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. We look forward to welcoming you again here at Greenhills Elan Hotel Modern. Thank you very much. -Deanne Francisco Front Office Manager

4/10 Dåligt

maria

Reste med familjen
Needs to call every night I return to my room towels and no hot water..water is cold and did not realize it’s a condo/hotel...too many hassled, air conditioning is noisy and need to move to another room...
Bodde här 8 nätter i januari 2020
Svar från Greenhills Elan Hotel Modern 7 feb. 2020
Dearest Guest, Greetings! Thank you for choosing Greenhills Elan Hotel Modern! We are grateful for the encouraging comments during your stay with us. The management would like to apologize for your unwanted experience. Rest assure that this untoward incident is not reflective of the high standard of service that we pride ourselves with and we hope that you will grant us another chance to provide you the best service in the future. Please note that your comments are shared with all the managers and staff. Rest assure that we will continue to provide quality service to all our guests in order to make each stay more comfortable and memorable. -Deanne Francisco Front office Manager