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Recensioner av Joy Nostalg Hotel & Suites Manila Managed by AccorHotels

4.5 out of 5
Joy Nostalg Hotel & Suites Manila Managed by AccorHotels
17 ADB Avenue Ortigas Center, (Topaz Road Entrance), Pasig, Manila

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 258 av 443 recensioner" "
8 - Bra i betyg. 138 av 443 recensioner" "
6 - Okej i betyg. 20 av 443 recensioner" "
4 - Dåligt i betyg. 11 av 443 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 443 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Justin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, Excellent experience
Bodde här 4 nätter i april 2024
Svar från -Rajino 10 apr. 2024
Dear Justin,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.See you!Rajino F. SantosFront Office Manager

8/10 Bra

Rebecca

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a walking distance to the mall
Bodde här 3 nätter i januari 2024
Svar från Rajino 11 feb. 2024
Dear Rebecca,Thank you very much for taking the time to let us know about your experience. We are glad that you enjoyed your stay and you find our location accessible. We hope to welcome you back soon!Rajino F. SantosFront Office Manager

2/10 Väldigt dåligt

Romulo

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 3 nätter i januari 2024
Svar från -Rajino 2 maj 2024
Dear Mr. Romulo,We're sorry to hear about your experience and thank you for sharing your feedback. We strive to provide exceptional service and would love the opportunity to make it right. We look forward to your return so we can ensure your next stay is nothing short of excellent.Warm Regards,Rajino F. SantosFront Office Manager

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great stay in an excellent serviced apartment.
Bodde här 2 nätter i december 2023
Svar från Rajino 22 jan. 2024
Dear James,We can't express how thankful we are for your review. It motivates us to keep providing memorable experiences for all our guests. We hope to have the pleasure of serving you again.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our place for special occasions
Great experience as always. Check-in and check-out were both a breeze. Prompt response on requests. Joy Nostalg is where we celebrate special occasions, since we can be with our furboys. We will definitely be back there.
Bodde här 3 nätter i december 2023
Svar från Rajino 22 jan. 2024
Dear Anonymous,We're truly grateful for your review and for highlighting the aspects you enjoyed during your stay. It's a pleasure to have been of service to you, and we hope to see you and your fur babies again soon!Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Gerardo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was accomodatng and suit very confortable,
Bodde här 3 nätter i december 2023
Svar från Rajino 22 jan. 2024
Dear Gerardo,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Agapito

Bodde här 5 nätter i december 2023
Svar från Rajino 22 jan. 2024
Dear Agapito,Your review is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

URBAN NEST

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Rajino 22 jan. 2024
Dear URBAN NEST,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Duncan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Gem
Great staff, so helpful, made my busy visit to Manila so much easier and pleasant.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Anthony

Bodde här 8 nätter i oktober 2023

10/10 Fantastiskt

Thomas

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would like to highlight that some of the power point in the room is not working. Thanks
Bodde här 2 nätter i oktober 2023

6/10 Okej

Dosuk

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Not recommend
Bodde här 2 nätter i september 2023

8/10 Bra

Walaimas

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Staff was helpful and friendly.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

robert, Edinburg

Bodde här 5 nätter i september 2023

8/10 Bra

Walaimas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Amylene

Bodde här 1 natt i augusti 2023

8/10 Bra

Lars

Bodde här 10 nätter i juli 2023

10/10 Fantastiskt

Stephen, Burbank

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023
Svar från Rajino 4 juli 2023
Dear Stephen,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 Bra

Obette

Bodde här 5 nätter i juni 2023
Svar från Rajino 3 juli 2023
Dear Obette,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Like spacious room
Bodde här 3 nätter i juni 2023
Svar från Rajino 3 juli 2023
Dear Thomas,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

6/10 Okej

Anne

Bodde här 4 nätter i juni 2023
Svar från Rajino 3 juli 2023
Dear Anne,Thank you for your review and for choosing our establishment. We hope to welcome back you soon.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Jiho

Bodde här 1 natt i juni 2023
Svar från Rajino 10 juni 2023
Dear Jiho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

8/10 Bra

Ronald

Bodde här 1 natt i juni 2023
Svar från Rajino 3 juli 2023
Dear Ronald,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2023
Svar från Rajino 10 juni 2023
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Diadhen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were all cheerful and polite!
Bodde här 1 natt i maj 2023
Svar från Rajino 10 juni 2023
Dear Diadhen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

4/10 Dåligt

Gilbert de

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
biggest issue was no water bottles not prompt in responding to queries via email
Bodde här 1 natt i maj 2023
Svar från Rajino 4 juli 2023
Dear Gilbert, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will work diligently to address the issues you mentioned. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Hirotomo

Bodde här 3 nätter i maj 2023
Svar från Rajino 10 juni 2023
Dear Hirotomo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 Fantastiskt

KIN KEUNG KOBUS, Quarry Bay

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly and professional staff. Ready to provide assistance.
Bodde här 4 nätter i maj 2023
Svar från Rajino 10 juni 2023
Dear Kin Keung Kobus,We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rajino F. SantosFront Office Manager

2/10 Väldigt dåligt

Florence

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Unpleasant stay at the Joy Nolstag. Not returning!
I stayed at Joy nostalg 10 years ago but the property was getting old so I switched to Crown Plaza. I came back after 10 years and everything looked the same, just older. Nothing really works in the room. the aircon thermostat stays at 20 deg despite I put it at 26 deg. it was so cold. The shower tap turned on the rain shower first, wetting me completely then I struggled to change to hand shower. floor with marble was cold to the feet. WHy can't they use carpets or LVT? Overall experience is very bad and am surprised that it is managed by Accor. This is giving Accor a bad name indeed.
Bodde här 3 nätter i april 2023
Svar från Rajino F. Santos 19 apr. 2023
Dear Florence,Thank you for taking the time to inform us of your experience during your stay with us. We are sorry to hear about your disappointing experience during your recent stay at Joy Nostalg Hotel and Suites Manila. We have taken note of your comments and we will make sure to address these issues with our maintenance team. We appreciate your suggestion of using carpets or LVT and we will consider this for future improvements.We apologize for any discomfort that you experienced during your stay. We assure you that we will work hard to improve our services and facilities to provide our guests with a more enjoyable and comfortable stay.We hope that you will give us another chance to turn around your experience in the future.Sincerely, Rajino F. SantosFront Office Manager

10/10 Fantastiskt

romeo

Bodde här 3 nätter i mars 2023
Svar från Rajino 4 juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

8/10 Bra

Tetsuhei

Gillade: Personal och service och bekvämligheter
Bodde här 2 nätter i mars 2023
Svar från Rajino 4 juli 2023
Dear Tetsuhei,Thank you so much for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.Rajino F. SantosFront Office Manager

8/10 Bra

John Stephen Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really like this property, they are always nice and welcoming. The room we had was a 1 bedroom suite with washer/dryer in one and a kitchen with the equipment for two people. This stay was a little less optimal due to noise from construction happening next door. Also there was a problem with the Wi-Fi for a day but not the end of the world and probably the service provider not the hotels issue. We enjoyed the included breakfast which was convenient as our stay was for two weeks. We would recommend this property especially for longer stays in the Ortigas area.
Bodde här 13 nätter i februari 2023
Svar från Rajino 4 juli 2023
Dear John Stephen,We are grateful for your review and appreciate the time you took to share your feedback. Your positive comments inspire us to continue delivering exceptional service.Rajino F. SantosFront Office Manager

2/10 Väldigt dåligt

Kevin

Bodde här 2 nätter i februari 2023
Svar från Rajino 4 juli 2023
Hello Kevin, We are truly sorry for the disappointment you encountered during your visit. Please accept our apologies for any inconvenience caused. We hope to regain your trust and have the chance to provide you with a better experience next time.Rajino F. SantosFront Office Manager

8/10 Bra

MASATOSHI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i februari 2023
Svar från Rajino 4 juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Erlinda

Polite and friendly staff, breakfast buffet is a sumptuous feast, executive suite is truly executive
Bodde här 2 nätter i februari 2023
Svar från Rajino 4 juli 2023
We can't thank you enough for your wonderful review! It's always a pleasure to receive feedback from our valued guests like you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Liza

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Customer Service
Bodde här 16 nätter i januari 2023
Svar från Rajino 4 juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Dennis

Bodde här 3 nätter i januari 2023
Svar från Rajino 4 juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Hirotomo

Bodde här 3 nätter i januari 2023
Svar från Rajino 4 juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

DINAH

Bodde här 2 nätter i januari 2023
Svar från Rajino 4 juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

2/10 Väldigt dåligt

Aleksandr

No parking! You'd think you'd get good service with the amount they are charging. Atleast have someone do valet!
Svar från Rajino 4 juli 2023
Hello Aleksandr, We extend our sincerest apologies for the challenges you faced during your recent stay. Please accept our heartfelt apologies for any inconvenience caused. Your feedback is invaluable to us, and we are working diligently to address the areas that fell short of your expectations. We hope to have the opportunity to make amends and demonstrate our commitment to your satisfaction.Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Chona

Svar från Rajino 4 juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Philip

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome experience!
Amazing and awesome!
Bodde här 1 natt i november 2022
Svar från Rajino 4 juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 Bra

Lars

Bodde här 16 nätter i oktober 2022
Svar från Rajino 4 juli 2023
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 Bra

Ka li

Bodde här 3 nätter i september 2022
Svar från Rajino 4 juli 2023
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 Fantastiskt

Christine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
Great hotel to stay at. I would happily stay here again.
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Elbert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was just a great place to relax. The staff was friendly and very helpful.
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

MICHIAKI

Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staycation in the Joy-Nostalg
We love this hotel, and the spacious rooms and friendly service. Convenient parking, close to the Podium. Our second staycation here, and we will come back for more.
Bodde här 3 nätter i augusti 2022

6/10 Okej

Annalou

Gillade inte: Bekvämligheter
The room is clean but the shower is always clogging. I also didn’t like that they don’t have a laundry room in the building. And also, I’m not sure if they have an ATM inside the hotel because I did not see one. The thing I like about this hotel is very convenient. there’s a lot of places to go shopping because it’s very close to The Podium and SM Megamall.
Bodde här 12 nätter i juli 2022

10/10 Fantastiskt

BT

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Service Rendered
The reception is very friendly and they are fast to provide me with my room upon check in. Super friendly even when I asked them how to get a place using grab as I’m not sure of the address. The restaurant staffs are also super friendly and attentive. Request for late check out and a plus point. Good experience and love the stay.
Bodde här 3 nätter i juli 2022