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Recensioner av Wingate by Wyndham Mansfield OH

2.5 out of 5
Wingate by Wyndham Mansfield OH
2069 Walker Lake Road, Mansfield, OH

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 244 av 710 recensioner" "
8 - Bra i betyg. 220 av 710 recensioner" "
6 - Okej i betyg. 123 av 710 recensioner" "
4 - Dåligt i betyg. 56 av 710 recensioner" "
2 - Väldigt dåligt i betyg. 67 av 710 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

6,4/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Elimitaiza, Princeton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was excellent everything’s new and clean
Bodde här 1 natt i maj 2024
Svar från Harry 28 maj 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon. Harry Crum (GM)

10/10 Fantastiskt

Danny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Harry 28 maj 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon. Harry Crum (GM)

10/10 Fantastiskt

Emily

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very impressed with the cleanliness and updated room. Very modern and beautiful. Only problem — bring an extension cord if you want to use a Roku or any other device such as a PS5.
Bodde här 1 natt i maj 2024
Svar från Harry Crum 23 maj 2024
Thank you for taking a moment to share your experience with us. We are so pleased to hear you found our remodeling to your liking. I have an awesome staff that takes pride in the work they do. Thank you for your responses. We look forward to welcoming you back again soon. Harry Crum (GM)

6/10 Okej

Hope

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
Very kind and helpful management and staff. Gym & pool still closed for renovations. Walls a bit thin but people were quiet at night. Typical continental breakfast options (precooked egg & sausage patties, precooked pancakes, bagels, cereal, oatmeal packets, OJ, coffee).
Bodde här 1 natt i maj 2024
Svar från Harry Crum 23 maj 2024
Thank you for taking a moment to share your experience with us. We are so pleased to hear you found our remodeling to your liking. We are now working our way toward the remodeling of the exercise and pool area. Thank you for your responses. We look forward to welcoming you back again soon. Harry Crum (GM)

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was excellent. Very comfortable and very clean. The only thing m that wasnt perfect wasthe bathroom door wasnt painted and its all chipped. The room was nicely painted and fresh but the unpainted door kinda took away from the pristine of the rest of the room. Comfortable stay. The other thing room needed was some fold up luggage holders dont really want to put luggage hp o dresser it would scratch top eventually and when luggage opens it hit TV screen.
Bodde här 1 natt i maj 2024
Svar från Harry Crum 23 maj 2024
Thank you for taking a moment to share your experience with us. We are so pleased to hear you found our remodeling to your liking. I have a punch list our contractor is working on to include the unpainted door. We are also having discussions about the luggage carriers. Thank you for your responses. We look forward to welcoming you back again soon. Harry Crum (GM)

10/10 Fantastiskt

Tim, LOCKPORT

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The refurbished Room was excellent as it was nearly new. No issues with any of the features of the room. The only real "problem" we had was with the multi-media television - the remote and associated options were impossible to understand and use...
Bodde här 1 natt i maj 2024
Svar från Harry Crum 23 maj 2024
Thank you for taking a moment to share your experience with us. We are so pleased to hear you found the renovations to your liking. We look forward to welcoming you back again soon. Harry Crum (GM)

10/10 Fantastiskt

Richard

Gillade: Renlighet och personal och service
remodled room. Remodleing going on.
Bodde här 2 nätter i maj 2024
Svar från Harry Crum 23 maj 2024
Thank you for taking a moment to share your experience with us. We are so pleased to hear you found our remodeling to your liking. We look forward to welcoming you back again soon. Harry Crum (GM)

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It has been renovated too a standard unmatchedin it's . Great staff, very good breakfast. A winner all around
Bodde här 1 natt i maj 2024
Svar från Harry 7 maj 2024
George, Thank you very much for your great review. We appreciate your business and feed back. This makes us better at what we do. I look forward to seeing you again. Harry (GM)

2/10 Väldigt dåligt

Amanda

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at this hotel for a womens retreat. The pictures looked really nice and newly remodeled. When we got into our room it was absolutely disgusting. Not cleaned at all. There was food and garbage all over the floor. Chocolate ground into the floor. Bathroom had pee on the toilet and hair throughout the shower. Ants were in the room due to there being food all over. We went to the front desk and told him the room was dirty and he gave us a broom and mop and water to clean it ourselves. We had to use our key card to scrap all the Chocolate off the floor before sweeping and mopping. The mop water was black by the time we were done cleaning it. None of the ice machines worked at had to go into the kitchen and get ice out of the freezer. We asked to speak with a manager and the guy at the front desk said he couldn't get a hold of his manager. So we checked again in the morning before we left for the retreat and he said he still couldn't get a hold of his manager. I gave him my name and phone number for the manager to contact me and they never called. 1st of all i shouldn't have to clean my own room. 2nd of the room is dirty and you don't plan to clean it then put us in s different room. I will never stay here again it was the dirtiest hotel i have ever been too!
Bodde här 1 natt i mars 2024
Svar från Harry 7 maj 2024
We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests feel at home. I appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again.Sincerely,Harry CrumGeneral Manager

10/10 Fantastiskt

Rita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was very nice and friendly. The lady that served us a delicious breakfast every morning was very friendly. The food was awesome. We will be back next year.
Bodde här 3 nätter i april 2024
Svar från Harry 30 apr. 2024
Rita, We want to thank you for your excellent ratings. We work very hard making sure your stay with us exceeds your expectations. We look forward to seeing you again next year. Harry Crum (GM)

8/10 Bra

Edith

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very helpful and friendly.
Bodde här 1 natt i april 2024
Svar från Harry 25 apr. 2024
I want to thank you for staying with us while our Hotel is being remodeled. I hope you choose to stay with us again soon. Harry Crum (GM)

8/10 Bra

Rachel

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Harry 12 apr. 2024
Rachel, Thank you for the great review. Please reach to us anytime you need to come back to Mansfield. We look forward to seeing you again. Harry Crum General Manager

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is in a great location for shopping and restaurants. The only negative thing about it was the fact that it was under construction on the other floors. Not noisy though.
Bodde här 2 nätter i mars 2024
Svar från GM 26 mars 2024
Thank you for the review, but We are sorry about the noise. But we hope you understand that we are in the middle of a renovation. Thank you.

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very kind and helpful staff.
Bodde här 2 nätter i mars 2024
Svar från GM 19 mars 2024
Thank you for your great review and the kind words about our staff. We hope you have a wonderful day.

6/10 Okej

Charlene

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was awesome, the property was horrible, no pool, no business center, no work out room, food was horrible.
Bodde här 3 nätter i mars 2024
Svar från GM 19 mars 2024
Thank you for the review.

10/10 Fantastiskt

Mikala

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från GM 13 mars 2024
Thank you for the great review. We are glad that you enjoyed your stay. Please come back and see us again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
went to see OSR
hotel was under renovation on the first 2 floors, all guests were on the third floor. So far, it wasnt that bad at all, the light in my sitting room kept on flickering, told the front desk about it, but there was no maintenance staff to fix it, i just shut it off and made do with the table lamp. Rooms were big, shower stalls/ bathroom newly renovated, i felt they needed more grab handles though, not just the one on the sliding door of the shower stall
Bodde här 1 natt i februari 2024
Svar från GM 10 mars 2024
Thank you for the review, we are glad that you enjoyed your stay. We will look at the lamp. And I am sorry about the lamp flickering.

8/10 Bra

Erin

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
The rooms were nice. We didn’t realize it was under construction/renovation, so we didn’t have wifi. But overall the stay was nice. I will be excited to see the improvements after renovations are complete.
Bodde här 1 natt i februari 2024
Svar från GM 10 mars 2024
Thank you for the review. We are glad that over all you enjoyed your stay.

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service, warm food, comfortable
The property was under major renovation but you barely noticed. The room was sparkling clean and comfortable. The renovation company kept things l their mess contained and items in the hotel were kept out of the way. The warm breakfasts were hearty, with some firm of egg every day. The staff were all friendly and welcoming. I'm returning to Mansfield in a few weeks and will be starting here again. I've also recommended my two colleagues stay here as well.
Bodde här 3 nätter i januari 2024
Svar från GM 2 feb. 2024
Thank you for the great review. We are so glad that you enjoyed your stay.

6/10 Okej

Etan

Gillade inte: Bekvämligheter och boendets skick och faciliteter
They were under construction and had not had that information on their site and so half the hotel was closed and features were not available
Bodde här 3 nätter i januari 2024
Svar från GM 15 jan. 2024
I am sorry that the website was not updated about the renovations happening at the hotel. But our website does say that the pool area ( including the fitness room) is closed. I am having the website updated. Thank you for your understanding.

10/10 Fantastiskt

BArbara

Bodde här 1 natt i december 2023
Svar från GM 2 feb. 2024
Thank you for the great review. We are glad that you enjoyed your stay.

10/10 Fantastiskt

JEFFREY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från GM 12 dec. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

8/10 Bra

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från GM 12 dec. 2023
Thank you for the great revies .We are glad that you enjoyed your stay.

8/10 Bra

Brett

Bodde här 1 natt i november 2023
Svar från GM 29 dec. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

10/10 Fantastiskt

Sara Haldeman

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GM 15 nov. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place, pleasant staff, convenient location.
Svar från GM 15 nov. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

2/10 Väldigt dåligt

Ecedric

Bodde här 2 nätter i oktober 2023
Svar från GM 20 nov. 2023
We are sorry that you did not enjoy your stay.

8/10 Bra

Anita

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
For the short time I was at the hotel, everything was satisfactory.
Bodde här 1 natt i oktober 2023
Svar från GM 24 okt. 2023
Thank you for your review. We are glad that you enjoyed your stay.

8/10 Bra

Brett

Bodde här 2 nätter i oktober 2023
Svar från GM 15 nov. 2023
Thank you for the review. We are glad that you enjoyed your stay.

10/10 Fantastiskt

Marc

Bodde här 1 natt i oktober 2023
Svar från GM 15 nov. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

10/10 Fantastiskt

Latavia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff
Bodde här 6 nätter i oktober 2023
Svar från GM 29 okt. 2023
Thank you for the great review. We are glad you enjoyed your stay.

10/10 Fantastiskt

Latavia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place to stay and great staff
Bodde här 3 nätter i oktober 2023
Svar från GM 21 okt. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

2/10 Väldigt dåligt

BARBARA

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från GM 24 okt. 2023
I am sorry that you did not enjoy your stay. We will work very hard to make your next stay better. Thank you

6/10 Okej

John

Gillade: Personal och service och bekvämligheter
Was not told hotel was under renovation and stuff and you could tell with room now i know whyvi was given that rate. Front desk personal were great and all but the renovation made it uneasy.
Bodde här 2 nätter i oktober 2023
Svar från GM 21 okt. 2023
I am sorry that you did not see the notice on the websites stating the hotel was under renovation. I will have them make it know in bigger print.

10/10 Fantastiskt

Kenneth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay and good location on the highway
Svar från GM 18 okt. 2023
Thank you for the great review

4/10 Dåligt

Tonya

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Carpets were stained in numerous spots. There were dried up puddles in the bathroom under the vanity making the bathroom floor appear dirty and the toilet would not flush. I called to notify the front desk of the issue with the toilet and Lewis told me there was absolutely nothing they could do about it at all. I had to repair the toilet myself so we could use the bathroom during our stay. very disappointed in the lack of cleanliness and concern from staff.
Bodde här 1 natt i oktober 2023
Svar från GM 18 okt. 2023
I am so sorry about the issues that you had during your stay. The hotel is currently being renovated, starting on the 3 floor. The rest of the guests rooms will be renovated soon.

4/10 Dåligt

Matt

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bed and bathroom were OK but the room was dirty, furniture was broken and beat up, air conditioning/heater unit gave off dust and a terrible smell. Badly in need of renovations.
Bodde här 2 nätter i oktober 2023
Svar från GM 18 okt. 2023
I am sorry about the issues that you had during your stay. The hotel is currently under renovation on the 3rd floor. The rest of the guest rooms will be starting soon. Thank you for your understaning.

6/10 Okej

Sarah

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Everyone was amazing in the faculty. The room we got was really run down though. Cracked tile in the bathroom, holes in the walls. Random bosses throughout the night. My daughter was convinced it was haunted. Lol. Really empty inside, no homely decor. Didn't feel like the price matched the property.
Bodde här 2 nätter i oktober 2023
Svar från GM 18 okt. 2023
The hotel is currently being renovated starting on the 3rd floor , which is nearly completed. The rest of the guest rooms will be renovated soon. Thank you for your understanding.

8/10 Bra

Lyle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i juli 2023
Svar från GM 9 okt. 2023
Thank you for your review

8/10 Bra

Beth

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We stayed here for a quick weekend getaway (1 night stay). The service was friendly and our room was close to the vending machines which was nice. We enjoyed the continental breakfast too.
Bodde här 1 natt i oktober 2023
Svar från GM 9 okt. 2023
We are glad that you enjoyed your stay

6/10 Okej

Delbert

Gillade inte: Bekvämligheter
This hotel is in need of a remodeling and updating. It was clean and quiet with a limited breakfast and is right off of the highway. Price was lower than the nicer hotels nearby.
Bodde här 3 nätter i september 2023
Svar från GM 9 okt. 2023
The hotel has started its renovation already. The 3rd Floor is nearly completed and we will be moving the rest of the floors soon. Thank you for your understanding.

6/10 Okej

Pam

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
There was trash left in our room and no hand soap.
Bodde här 1 natt i september 2023
Svar från GM 4 okt. 2023
I am so sorry about that I will speak to the staff.

6/10 Okej

Scott

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bad stay in Mansfield
Hotel in really poor condition. Upon check in there were no king rooms available. Was told we have to speak to GM on Monday for a bill adjustment. Employee on site cannot do that. First room we occupied had wet carpeting near HVAC unit. Will not return.
Bodde här 1 natt i september 2023
Svar från GM 4 okt. 2023
I am sorry that you did not enjoy your stay. The hotel is currently renovating the 3rd floor and the rest of the rooms are going to be finished soon.

6/10 Okej

Daniel

Reste med familjen
Gillade: Renlighet och personal och service
Overall value 👍
Bodde här 1 natt i september 2023
Svar från GM 4 okt. 2023
Thank you for your review

10/10 Fantastiskt

Ali

Bodde här 1 natt i september 2023
Svar från GM 21 sep. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Kim 19 sep. 2023
Thank you for the great review. We are glad that you enjoyed your stay.

2/10 Väldigt dåligt

Karen

Bodde här 2 nätter i september 2023
Svar från GM 19 sep. 2023
We are sorry that you did not enjoy your stay. I am sorry about the issues you had and I will have those fixed right away.

8/10 Bra

Kim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Looking forward to seeing renovations!
Bodde här 3 nätter i september 2023
Svar från GM 17 sep. 2023
Thank you for taking the time to tell me about your stay. Renovations should start soon.

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet
My stay
Room is worn and maybe in process of upgrading. Jet tub was out of order and internet was off. That was disappointing.
Bodde här 1 natt i september 2023
Svar från GM 17 sep. 2023
I am sorry about the jetted tub being off. The renovations are causing some interference with the WIFI, but there is a notification on the websites stating the guest WIFI is not working. Again we are sorry about the issues that you had.

2/10 Väldigt dåligt

Kara

Bodde här 1 natt i september 2023
Svar från GM 9 okt. 2023
I am sorry that you did not enjoy your stay. We hope your next stay with us is better.