Thanks for the Review! We are working hard to create a memorable stay for each guest.

Good afternoon Ms. Kathryn,Thank you for sharing your experience at Banana Bay Resort and Marina. We sincerely apologize for any inconvenience you faced during your stay. Your feedback regarding the level of service received is greatly appreciated. I wish to kindly ask for further information from you directly so I may thoroughly follow up on how this happened and understand what went wrong. Thank you.

Good morning Ms. Sheila,On behalf of all our team members, thank you for choosing Banana Bay Resort and Marina.

Good morning Dennis,Thank you for sharing your experience at Banana Bay Resort and Marina. We sincerely apologize for any inconvenience you faced during your stay. Your feedback regarding the level of service received is greatly appreciated. I wish to kindly ask for further information from you directly so I may thoroughly follow up on how this happened and understand what went wrong. Thank you.

Dear GRETA,Thank you for taking the time to leave a review. We value all feedback from our guests as it helps us improve our services. If there were any specific aspects of your stay that you feel we could have done better, please don't hesitate to let us know. We want to ensure that every guest has a comfortable and enjoyable experience with us.Warm Regards,

Dear Roxana,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the pool bar closure, the condition of the chairs, and the unavailability of the boat or jetski ramp. We strive to provide the best experience possible for our guests and will address these issues to ensure they are resolved promptly. Your comments are valuable to us, and we appreciate your understanding.Warm Regards,

Dear Thomas,We regret to hear about the challenges you encountered during your stay. Your experience does not meet the standards we strive to uphold, and we sincerely apologize for the inconveniences you faced with the room upgrade, maintenance issues, housekeeping oversight, and the unavailability of the pool and beach bars. Please know that we take your feedback seriously, and we will address these issues internally to prevent recurrence. We hope to have the opportunity to regain your trust in the future.Warm Regards,

Dear Bradley,Thank you for your positive review! We're delighted to hear that you had a wonderful time and enjoyed the great view during your stay with us. It's always our goal to provide our guests with a memorable experience, and we're thrilled that we could exceed your expectations.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm Regards,

Dear Kimberly,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the rooms comfortable and enjoyed the quiet atmosphere of our property.We apologize for any inconvenience caused by the surrounding landscape and the pool deck. Please rest assured that we take your comments seriously and will address these issues promptly to ensure a better experience for our guests in the future.We hope to have the opportunity to welcome you back and provide you with an improved stay.Warm Regards,

Dear Chelsey,Thank you for sharing your feedback with us. We regret to hear that your experience fell short of expectations. If you have any further concerns or would like to provide additional feedback, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm Regards,

Good morning Ms.Gisele,On behalf of all our team members, thank you for choosing Banana Bay Resort and Marina. We take great pride in delivering an exceptional guest experience and are delighted to hear that you have enjoyed your stay.

Lo sentimos su estadia no fue la mejor. Nuestro resort tiene seguridad todo el dia para protejer su tranquilidad y mantener la propiedad Lo invitamos nos llamen para obtener informacion sobre lo sucedido. Le agradesemos habernos permitido brindarles hospedaje.

Thank you for sharing your experience at Banana Bay Resort and Marina. We sincerely apologize for any inconvenience you faced during your stay. Your feedback regarding the level of service received is greatly appreciated. We wish to kindly ask for further information from you directly so we may thoroughly follow up on how this happened and understand what went wrong. Could I kindly ask you to contact us at 305-743-3500. Thank you.

Good evening Ms. Jessica,On behalf of all our team members, thank you for choosing Banana Bay Resort and Marina. We take great pride in delivering an exceptional guest experience and are delighted to hear that you have enjoyed your stay.

Dear Shannon,Thank you so much for your kind words and for taking the time to share your feedback. I'm thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional customer service is our top priority, and I'm glad to hear that Christopher, Eric, and our maintenance team were able to assist you and make your vacation amazing.We truly appreciate your compliments and your recognition of our staff's efforts. It's guests like you who make our job so rewarding. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

Dear Andrea,Thank you for your feedback. We apologize for the confusion and disappointment you experienced during your stay. We'll review our website to ensure clarity and address the issues you've raised with our team. We hope to have the opportunity to provide you with a better experience in the future.Best regards,

I’m sorry to hear about your experience, Mr. Kevin. I appreciate you reaching out to us, and we are sorry to learn that our guest services have fallen short of the level we strive for. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.Thank you again for taking the time to share your experience with us – we take your feedback seriously and will use it in our continuous improvement efforts!

Thank you, Vince, for sharing your feedback with us. We're glad to hear that you found your room spacious and clean. We appreciate your suggestion regarding the walkway to the pool, and we will certainly take it into consideration for future improvements. We hope you had an enjoyable stay overall, and we look forward to welcoming you back in the future. If you have any further comments or concerns, please don't hesitate to let us know.

Good evening Mr. Joseph,On behalf of all our team members, thank you for choosing Banana Bay Resort and Marina. We take great pride in delivering an exceptional guest experience and are delighted to hear that you have enjoyed your stay.

Thank you for taking the time to share your experience, Julie. We're glad to hear that you enjoyed the water and sunset views, as well as the tranquility of our resort. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

Thank you for sharing your feedback, Lois. We apologize for the issues you experienced during your stay, we will address them with our maintenance team to ensure they are promptly resolved. We appreciate your valuable input, and we hope to have the opportunity to welcome you back in the future for an improved experience. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know.

Thank you, Catherine, for sharing your feedback! We're delighted to hear that you found our staff pleasant and helpful during your stay. Providing exceptional service is always our top priority, and we're thrilled to know that we succeeded in making your experience enjoyable. We appreciate your kind words and hope to welcome you back soon for another fantastic stay!

Thank you, Lisa, for taking the time to share your feedback. We sincerely apologize for the challenges you experienced during your stay. Your comments regarding housekeeping, staffing levels, and the amenities provided have been duly noted, and we will take immediate action to address these issues and improve our services. We appreciate your kind words about our staff's efforts to assist you and your acknowledgment of the cleanliness and comfort of our rooms. Please know that we value your feedback as it helps us identify areas for improvement and ensures a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

Thank you, Alison, for sharing your experience with us. We're delighted to hear that you found our staff to be very nice and our beds comfortable. It's also wonderful to know that you enjoyed our central location and the pool. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future! If there's anything specific we can do to enhance your experience next time, please don't hesitate to let us know.

Dear Terry,Thank you for taking the time to leave a review!We're glad to hear that you enjoyed the Point Bar during your stay. Your feedback is valuable to us as we strive to continuously improve our services and amenities.We hope to have the pleasure of welcoming you back to our resort in the future.Warm regards,

Dear Lisa,Thank you for sharing your positive experience with us!We're thrilled to hear that you enjoyed the convenient location of our resort, as well as the stunning views, marina, and pool area. Providing our guests with memorable experiences is our top priority, and we're delighted that we could contribute to your enjoyment during your stay.We hope to welcome you back again soon for another wonderful stay.Best regards,

Dear Nancy,Thank you for sharing your feedback with us.We apologize for the inconvenience you experienced regarding housekeeping during your stay. Please rest assured that we take your comments seriously and will address them with our housekeeping team to ensure that our standards are consistently met.We appreciate your patronage and hope to have the opportunity to welcome you back for a better experience in the future.Best regards,

Thank you for taking the time to leave a review, Shannon Marie.We're pleased to hear that you enjoyed your stay with us and found our rooms clean, with good views, and our staff accommodating. It's also great to know that you appreciated the nearby Tiki bars and restaurants.Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.Best regards,

Dear Timothy,Thank you for your review of our resort. We're pleased to hear that you enjoyed the amenities and the pool, making it a good choice for families. However, we apologize for the inconsistency in room cleaning and the lack of communication regarding the boat rental option. Your feedback is important to us, and we will address these issues internally to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more seamless stay.Best regards,

Dear Steve,Thank you for sharing your feedback with us. We appreciate your honesty and regret to learn that your experience fell short of expectations. We would like to understand more about your concerns to ensure we address them appropriately. If you have any specific feedback or suggestions for improvement, please feel free to reach out to us directly. We value your input and hope to have the opportunity to enhance your experience in the future.Best regards,

Dear Maureen,Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve and earn that extra star next time, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for an even better stay in the future.Best regards,

Thank you for your feedback, Katelyn! If there's anything specific you enjoyed about your stay or any areas where you think we could improve, please feel free to let us know. We're always looking for ways to enhance our guests' experience.

Good morning Ms.Jeanie,I’m sorry to hear about your experience. I appreciate you reaching out to us, and we are sorry to learn that our guest services have fallen short of the level we strive for. We pride ourselves on providing the best possible service, and it sounds like we missed the mark this time around.Thank you again for taking the time to share your experience with us – we take your feedback seriously and will use it in our continuous improvement efforts!

Thank you for your feedback, Wayne! We're thrilled to hear that you had a fantastic experience during your stay. If you ever find yourself back in the area, we'd love to have you stay with us again. Safe travels!

We're delighted to hear that you enjoyed your stay at Banana Bay Resort, Gloria! It's great to know that the location and the heated pool added to your positive experience. Riding bikes around and making the most of the amenities sounds like a fantastic way to explore the area. We look forward to welcoming you back for another enjoyable visit in the future!

Thank you for taking the time to leave a review, Brian. We appreciate your feedback and are sorry to hear that your experience at Banana Bay Resort was not up to your expectations. If you have any specific comments or suggestions about your stay, please feel free to share them with us. We are constantly working to improve our services and your input is valuable to us. We hope to have the opportunity to host you again in the future and provide you with a better experience.

Thank you for your review, Casimiro. We appreciate your feedback. If you have any specific comments or suggestions about your stay at Banana Bay Resort, please feel free to share them with us. We strive to provide the best possible experience for our guests and value your input. We hope to have the opportunity to host you again in the future.

Dear Stephen,Thank you for taking the time to leave a review. We're pleased to hear that your stay at Banana Bay was good enough for you. If you have any additional feedback or suggestions for us, please don't hesitate to share. We appreciate your support and hope to welcome you back in the future.Best regards,

Dear Carlos,Thank you for taking the time to share your experience at Banana Bay! We are pleased to hear that your stay was enjoyable, and you liked the heated pool, healthy breakfasts, and drinks. It's also great to hear that our staff was friendly and helpful.We look forward to welcoming you back in the future and providing you with another wonderful stay.Best regards,

Dear Leah,Thank you for taking the time to share your wonderful experience at Banana Bay! We're delighted to hear that you had a great time and enjoyed our amenities.Relaxing in the hammock and taking a dip in our comfortable temperature pool sounds like the perfect way to unwind and enjoy your stay. We're thrilled that you had a pleasant and enjoyable escape at our resort.Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Best regards,

Dear Terry,Thank you for sharing your positive review of your recent stay at Banana Bay. We greatly appreciate your feedback and are pleased to hear that your overall experience was enjoyable.We apologize for the disturbance caused by the neighboring guests on one night of your stay. We understand that tranquility and relaxation are key aspects of our resort, and we're glad to hear that our manager was able to address the issue and make things right for you.Thank you for choosing Banana Bay, and we hope to have the pleasure of welcoming you back in the future for another enjoyable and peaceful stay.

Dear Kevin,Thank you for taking the time to leave your feedback regarding your recent stay at Banana Bay. We value your input and are grateful for your comments.We apologize if the pool experience did not meet your expectations during your visit. Your feedback about the pool water temperature and the need for an upgrade will be shared with our team for further consideration.Thank you for choosing Banana Bay, and we hope to have the opportunity to welcome you back in the future

Dear Daniel,Thank you for taking the time to share your feedback!We appreciate your kind words and are delighted to hear that our front desk staff, especially Liva, made a positive impression on your stay. Providing excellent service to our guests is a top priority, and we will be sure to pass along your compliments to her.We're glad that you enjoyed your time at our property, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Thank you for choosing Banana Bay, and we look forward to hosting you again soon!Best regards,

Dear Maria,Thank you for sharing your feedback regarding your recent stay at Banana Bay. We sincerely apologize for the issues you encountered during your visit.It's disappointing to hear that you experienced problems with water pressure, air conditioning, and the room's comfort. We understand the importance of a comfortable stay, and we regret that we fell short of your expectations in this regard.Regarding the resort fee, we apologize for any confusion or inconvenience you experienced during check-in. Your feedback about this matter will be addressed with our management team to ensure better communication with our guests.

Dear JeNae,Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you and your husband enjoyed your stay at Banana Bay. Our team is committed to providing exceptional service, and it's fantastic to hear that they were friendly and accommodating, especially when you decided to extend your vacation.We look forward to welcoming you both back in the future, and if you ever need anything during your stay, please don't hesitate to reach out.Best regards,

Dear Lisa,We greatly appreciate your positive feedback! It's wonderful to hear that you enjoyed your stay with us and found our rooms comfortable and clean. If you ever have any suggestions or specific requests for your next visit, please feel free to reach out to us.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,

Dear Charlotte,Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us was just average. If you have any specific comments or concerns you'd like to share, please feel free to provide more details so we can better understand and address them.We appreciate your patronage and hope to have the opportunity to improve your impression of us in the future.Best regards,

Dear Alyssa,Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great stay at our hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful visit in the future.

Dear Regina,We appreciate you taking the time to share your feedback with us. While we're pleased to know you enjoyed our resort's location, we apologize for the issues you encountered during your stay, including the room not being cleaned, the limited breakfast options, and the disappointment regarding the bar closures on New Year's Eve. Your comments are important to us, and we will use them to address the areas where we fell short to improve the guest experience. We value your feedback and hope to have the opportunity to better meet your expectations in the future.Best regards,

Dear Regina,We appreciate you taking the time to share your feedback with us. While we're pleased to know you enjoyed our resort's location, we apologize for the issues you encountered during your stay, including the room not being cleaned, the limited breakfast options, and the disappointment regarding the bar closures on New Year's Eve. Your comments are important to us, and we will use them to address the areas where we fell short to improve the guest experience. We value your feedback and hope to have the opportunity to better meet your expectations in the future.Best regards,