Utomhuspool, öppet 10.00 till 19.30, parasoller och solstolar

Recensioner av Hard Rock Hotel Marbella

Hard Rock Hotel Marbella
Urbanizacion Nueva Andalucia, s/n, Marbella, Andalusia

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 402 av 1000 recensioner" "
8 - Bra i betyg. 387 av 1000 recensioner" "
6 - Okej i betyg. 127 av 1000 recensioner" "
4 - Dåligt i betyg. 49 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1000 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hans

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2021

2/10 Väldigt dåligt

Adrian

Bodde här 4 nätter i augusti 2021

8/10 Bra

Karima

Bodde här 7 nätter i juli 2021

6/10 Okej

Mattias

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Don't fall for the photos
The condition of the rooms and the hotel was not at all like was in the photos and level of 4star hotels , the rooms and all the areas looks very much worn down don't fall for the photos ! Definitely not worth the price you pay for your stay !
Bodde här 2 nätter i juli 2021
Svar från Guest Experience 31 aug. 2021
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating and more attention. It is a pleasure to announce that we will be implementing many upgrades to the property within the nearest future. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, and much more. Our main priority is to be able to offer a very well maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to hotel. We will communicate your comments to the departments in charge. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. Sincerely, Guest experience team

8/10 Bra

Jana-Paulina

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2021

10/10 Fantastiskt

Zebulon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas
Fanns inget alls att klaga på! Rekommenderas!
Bodde här 7 nätter i juli 2021
Svar från Guest Experience 21 aug. 2021
Dear Zebulon, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Guest Experience

2/10 Väldigt dåligt

Sammy Antonio

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2021

4/10 Dåligt

Dennies

Bodde här 6 nätter i juli 2021

6/10 Okej

Marcus

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i juli 2021
Svar från Guest Experience 21 aug. 2021
Dear Marcus, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Guest Experience

10/10 Fantastiskt

Ida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Riktigt nöjd
Det var en helt underbar resa med bra service där personalen i receptionen pratade bra engelska. Men även städningen var toppen. Det enda som kunde bli lite bättre är maten. Sen saknar jag att hotellet rekommenderar upplevelser, lättare att boka via de som känner till Marbella än på nätet.
Bodde här 7 nätter i juli 2021
Svar från Guest Experience 27 juli 2021
Estimada senora Ida, Muchas gracias por haberse tomado su tiempo en escribirnos su opinión a cerca de su reciente estancia en H10 Andalucía Plaza y sus palabras bonitas. Lamentamos profundamente no haber alcanzado su satisfacción en la variedad de la comida en nuestro restaurante, es por ello que esperamos que nos dé una nueva oportunidad durante su próxima visita a Marbella. Hasta entonces y con el deseo de que esa oportunidad llegue de nuevo muy pronto aprovechamos la ocasión para enviarle un saludo muy cordial. Guest experience team

2/10 Väldigt dåligt

Kristian

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021
Svar från Guest Experience 21 aug. 2021
Dear Kristian, First of all, we would like to thank you for choosing us to be your hosts in Marbella. It has been a pleasure to have you in H10 Andalucia Plaza. It means a lot to us the feedback of our customers, their opinions help us every day to improve and optimise those aspects that we failed to achieve customer satisfaction. That is why we deeply appreciate the time you have taken to give us your opinion and would pray that we devote a few minutes giving us details about the aspects that you found in the hotel for improvement email guestexperience.hap@h10hotels.com Looking forward your reply. Kindest regards, Guest Experience

10/10 Fantastiskt

Ann-Christin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juli 2021
Svar från Guest Experience 21 aug. 2021
Dear Ann Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

6/10 Okej

David

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i juli 2021
Svar från Guest Experience 13 juli 2021
Dear David, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i juli 2021
Svar från Guest Experience 5 juli 2021
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Guest Experience

4/10 Dåligt

Gabriel

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not what I expected
Breakfast was not satisfiyng at all, not much to choose from. Once the cleaning staff knocked the door. We said it was fine to clean the room, we went out on the balcony, stepped in 10mins later, our room door was open, no cleaning staff to be seen and room not even cleaned. Every corridor inside the hotel smelled like weed from people smoking inside their rooms. Pool area overcrowded. Honestly, not a pleasant stay for this hotel standard. The only thing up to standard was the firm bed.
Bodde här 8 nätter i juni 2021
Svar från Guest Experience 5 juli 2021
Dear Gabriel, Greetings from Marbella! I am extremely sorry for not being able to meet your expectations on your recent stay with us. It will be my pleasure to lead an internal investigation to see why the housekeeper went after 10 minutes and left the door open, once again, I apologise for this terrible mistake. I certainly hope you will give us a second opportunity to regain your trust and return to our Hotel in a near future. I trust that the next time you visit us will certainly see the difference. Do not hesitate to contact me for anything you night need. Kindest regards, Yasmine Bentaher Guest Experience

4/10 Dåligt

Alice

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i juni 2021
Svar från Guest Experience 5 juli 2021
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

10/10 Fantastiskt

lina

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i juni 2021
Svar från Guest Experience 1 juli 2021
Dear Lina, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

10/10 Fantastiskt

Per

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rent och snyggt och bra läge!
Bra cityhotell med mkt bra frukost. Resnt och snyggt och trevlig personal. Poolområdet i bra skick.
Bodde här 4 nätter i juni 2021
Svar från Guest Experience 5 juli 2021
Dear Per, On behalf of the whole team of H10 Andalucia Plaza it is a real pleasure to express you my most sincere gratefulness for taking your time and sharing your feedback with us. We all feel delighted regarding your warm full of kindness words describing your experience during your time with us. Our main aim is to provide the highest service to our guests, creating memorable stays, for what we feel truly happy and proud of your join of the hotel, its facilities and its services. I will surely pass your special recognition to the rest of the team, who are all looking forward welcoming you back soon! Guest Experience

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Otroligt omständig incheckning. Långa köer och förvirrad personal.
Bodde här 2 nätter i juni 2021
Svar från Guest Experience 5 juli 2021
Dear guest, Thank you very much for taking your time and sharing your last experience with us at H10 Andalucia Plaza. We are sincerely sorry to learn from your disappointment following your words. Furthermore, we are glad you have honestly shared your comments as our policy of improvements and learning is based on them, what let us avoid possible mistakes in the future. I do appreciate you have given us the opportunity to welcome you in our hotel, and I guarantee that if you gave us a new chance, we would show you that we can provide an unforgettable experience exceeding your expectations. Kindest regards, Guest Experience

8/10 Bra

Frida

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2021
Svar från Guest Experience 9 juni 2021
Dear Frida, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

6/10 Okej

Ronny

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2020

10/10 Fantastiskt

Marino

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bästa möjliga hotellet
Bra läge, bra restauranger i närheten. Stort hotell med en bra atmosfär för vuxna. Fräscht och doftar gott i både lobbyn och korridorerna. Väljer samma hotell nästa gång. Macarena och hennes kollegor i receptionen var jättesnälla och omtänksama för att ge 100 support.
Bodde här 9 nätter i september 2020

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2020

10/10 Fantastiskt

Magnus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2020

10/10 Fantastiskt

Patrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt avkoppling
Mycket fint hotell med härligt poolområde. Bra mat och frukost i fina lokaler. Stora rymliga rum med bra sängar och fin balkong. Väldigt rent och snyggt
Bodde här 2 nätter i augusti 2020
Svar från Guest Experience Department 9 sep. 2020
Dear Low cost, On behalf of the entire team we would like to thank you for taking your time to share your last stay with us . We are really glad to know that you loved the hotel. We are all truly looking forward welcoming you back soon! Warmest regards, Yasmine Bentaher Guest Experience Department

10/10 Fantastiskt

Magnus

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i mars 2020
Svar från Guest Experience. 14 mars 2020
Dear Magnus, First of all, we would like to thank you for your positive review and for the score given. We are glad to know that we have met your expectations and gave you a pleasant and relaxing stay. We work daily in order to provide the best level of services to our clientele so we highly appreciate reviews like yours. We hope to make your next stay another pleasant experience. Thank you for your confidence in H10 Andalucia Plaza and for sharing your feedback with potential clients. We look forward to welcoming you very soon. Warmest regards.

8/10 Bra

Tim

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med närhet till det mesta. Fin anläggning med pool, gym och bra mat. Rummen är kanske inte av högsta klass och det ända minus är trafiken utanför
Bodde här 7 nätter i februari 2020
Svar från Guest Experience 29 feb. 2020
Dear Tim, It is a real pleasure to thank you on behalf of the entire team of H10 Andalucia Plaza for taking your time as for sharing your last experience with us and the rest of Hotels’ followers! We are happy to know that you have enjoyed a pleasant stay with us and that you have appreciated our Hotel. We are all looking forward to welcome you back soon!! Kindest regards, Yasmine Bentaher Guest Experience

10/10 Fantastiskt

Per Fredrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Guest Experience 29 nov. 2019
Dear Per, First of all I would like to thank you for taking the time to share your experience about your recent stay with us at H10 Andalucía Plaza. It is a pleasure for the entire team to learn how much you enjoyed your days with us. Turning each guest’s stay in a unique and unforgettable experience is our main goal and your kind words are a reason of great pride and motivation for us all. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2019
Svar från Guest Experience 18 nov. 2019
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2019
Svar från Guest Experience 7 nov. 2019
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2019
Svar från Guest Experience 7 nov. 2019
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

8/10 Bra

jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2019
Svar från Guest Experience 22 okt. 2019
Dear Jan, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

6/10 Okej

Anders

Gillade inte: Rummets bekvämlighet
Lazy
Trött service, mediokra rum, dålig hygien
Bodde här 1 natt i september 2019
Svar från Guest Experience 1 okt. 2019
Dear Anders, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2019
Svar från Guest Experience 26 sep. 2019
Dear David, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

6/10 Okej

Per

Gillade: Renlighet och personal och service
Bodde här 3 nätter i september 2019
Svar från Guest Experience 10 sep. 2019
Dear Per, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience

6/10 Okej

Alan

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 3 nätter i maj 2019
Svar från Cristina Parra Guest Experience 8 aug. 2019
Dear Alan, Thank you for taking your time in making comments of your stay in our Hotel. We look forward you recover your trust in us and come back to have another experience with us, we will keep working to improve the level that our guests demand us. Kindest regards

10/10 Fantastiskt

Angelica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jätte nöjda
Jätte nöjda med vårt rum, dubbelrum med poolutsikt. Bra frukost, fanns allt du önskar dig. Kom med bil och var inga problem att parkera trots att hotellet ej har egen parkering. Vi tog oss varje dag till stranden, ca 8 min att gå. Fick låna handdukar mot en deposition. Tog ca 15 min att promenera till hamnen. Vi kan absolut tänka oss att åka tillbaka.
Bodde här 4 nätter i juli 2019
Svar från Guest Relations 1 aug. 2019
Dear Angelica, On behalf of the whole team of H10 Andalucia Plaza it is a real pleasure to express you my most sincere gratefulness for taking your time and sharing your feedback with us. We all feel delighted regarding your warm full of kindness words describing your experience during your time with us. Our main aim is to provide the highest service to our guests, creating memorable stays, for what we feel truly happy and proud of your join of the hotel, its facilities and its services. I will surely pass your special recognition to the rest of the team, who are all looking forward welcoming you back soon! Yasmine Bentaher Guest Relations

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Value for money!
Good hotel, superb food and Value for money. Recommend!
Bodde här 7 nätter i juli 2019
Svar från Guest Relations 24 juli 2019
Dear Christopher, On behalf of the whole team of H10 Andalucia Plaza, it is a real pleasure to transmit you my most sincere gratefulness for taking your time and sharing your experience with us. We all feel truly delighted regarding your satisfaction with us and your recognition to the hotel, facilities as well as for the value. Your shared comments regarding your last stay is our motivation with no doubt in order to keep going in the good way. It is wonderful to read your wish of coming back soon! We are all looking forward welcoming you! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2019
Svar från Guest Relations 24 juli 2019
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

10/10 Fantastiskt

Rickard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i april 2019
Svar från Yasmine Bentaher 3 maj 2019
Dear Rickard, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019
Svar från Guest Relations 12 apr. 2019
Dear Johan, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Göran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från Guest Relations 8 apr. 2019
Dear Goran, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

10/10 Fantastiskt

Eva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i mars 2019
Svar från Yasmine Bentaher 29 mars 2019
Dear Eva, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Charlie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2019
Svar från Yasmine Bentaher 29 mars 2019
Dear Charlie, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i februari 2019
Svar från Guest Relations 8 apr. 2019
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays.. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Homan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Okej upplevelse
Vi bokade denna hotell i sista minut och hade I helhet en bra upplevelse. Frukostbuffén såg fräsch ut samt utbudet bra. Plus på att ha Nespressomaskin tillgängligt. Poolen alldeles för kallt. Gissar att temperaturen låg på ca.15-17 grader men fint att titta på. Baren något slappt och inte balanserade drinkar. Rummet såg rent ut och vi som hade bokat Queen bed fick twin bed första natten men det åtgärdades dagen efter.
Bodde här 2 nätter i mars 2019
Svar från Guest Relations 8 apr. 2019
Dear Homan, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Alan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i februari 2019
Svar från Guest Relations 29 mars 2019
Dear Alan, On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us. We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim. We are looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Relations

8/10 Bra

Johanna

Ok hotell. Frukosten mycket bra! Väldigt varmt på rummet och ACn gick inte att ställa på kall luft, det kom bara ännu varmare luft.
Bodde här 4 nätter i november 2018
Svar från GUEST RELATIONS MANAGER 24 nov. 2018
Dear Johanna, First of all, we would like to thank you for your positive review and for the score given. We are glad to know that we have met your expectations and gave you a pleasant and relaxing stay. We work daily in order to provide the best level of services to our clientele so we highly appreciate reviews like yours. We hope to make your next stay another pleasant experience. Thank you for your confidence in H10 Andalucia Plaza and for sharing your feedback with potential clients. We look forward to welcoming you very soon. Warmest regards. Patricia Maeso

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i november 2018
Svar från GUEST RELATIONS MANAGER 16 nov. 2018
Dear Anonymous, First of all, we would like to thank you for the score given. We are glad to know that we have met your expectations and gave you a pleasant and relaxing stay. We work daily in order to provide the best level of services to our clientele. We hope to make your next stay another pleasant experience. Thank you for your confidence in H10 Andalucia Plaza. We look forward to welcoming you very soon. Warmest regards. Patricia Maeso

6/10 Okej

Kjell

Gillade inte: Rummets bekvämlighet
Bodde här 14 nätter i oktober 2018
Svar från GUEST RELATIONS MANAGER 6 nov. 2018
Dear Kjell First of all, we would like to thank you for the score given. We are glad to know that we have met your expectations and gave you a pleasant and relaxing stay. We work daily in order to provide the best level of services to our clientele. We hope to make your next stay another pleasant experience. Thank you for your confidence in H10 Andalucia Plaza. We look forward to welcoming you very soon. Warmest regards. Patricia Maeso