Hotell nära Margam Castle

“Great place to stay, friendly welcome.”

“My key card didn't work on the second night, no staff on location. They didn't answer messages or the phone. I found a random "emergency number", didn't work either. Shocking. Had to leave around 3am as I couldn't enter the room - had to find somewhere else to stay at my own cost.”

“The staff were great the room was great,but the breakfast was a not a fry up but a continental breakfast and I think it should be mentioned as the advert says great breakfast and should have described it correctly ”

“Excellent attentive staff.”

“The room did the job - but numerous issues. Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best. The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still...

“I had a terrible experience with my hotel booking yesterday. I made the reservation in the morning and informed the owner, John, that we would arrive late, after 9:00 PM. She told me there would be a £60 late check-in charge, which I agreed to. At 9:00 PM, she messaged me, and I explained that due to traffic and an accident, we would be delayed by about an hour. She responded rudely, telling me to call when I arrived, and I agreed. Before reaching the property, I messaged her at 10:55 PM to...

“Hotel.com act like a scam. I didn't know that the Ty Nant hotel was only for students. After contacting Hotels.com several times, it was impossible to get the deposit back. Therefore, Hotels.com has miscommunication with Ty Nant hotel and I been lie about the refund. Keep up the good work Hotels.com Anyway, it doesn't matter what's my opinions. But definitely it will have a impact on people when they're read my review on Trustpilot. ”

“I loved my stay the room was clean tidy and neat and loads of space and the staff were lovely very kind friendly and welcoming and loved how the staff refilled my coffee milk sugar without having to ask for more Will go again and fully recommend staying at the bayside and right on the beach ”