Hotell i Marquette Heights

“Didnt have pets and ac worked fine”

“We stayed 7 nights. 3 days in a row our room was not serviced by housekeeping. We told the front desk every day and was assured it would be serviced each day but it was not. The housekeeping paperwork said we had DND tag on door but that was not true. I think they had staff issues. After speaking with GM it was finally serviced. ”

“Thank you”

“Everything was perfect…until breakfast ”

“Great services ”

“Didn't have breakfast. ”

“The room we got initially we had problems with the entry key not working. What a pain to experience. Finally had to take a different room and not what we registered for.”

“Everything was fine except the pool & hot tub were closed for repairs which really disappointed our granddaughter. The plans were that she would come over & use the pool with Grandma & Grandpa while we were visiting. ”

“No water pressure for the shower. Stains all over the pull out couch mattress. Pool area was dirty. Drains in the bathroom sink were full of leftover veggies from the previous stay. The price was good for 3 nights but that’s about it. I was displeased with how little communication we had that was affective. I’m hoping others had a pleasant stay, but ours over all was not great.”

“This is a basic hotel. It was not the cleanest ”

“What I booked is not what they tried to give. Paid extra for king and river view. Got no river view with 2 double beds. Fixed after went back to front desk to complain. Kitchen fire at 5 am Sunday cleared the building for an hour. Breakfast was not great. Staff was not good about refilling anything really on breakfast buffet. Also $12 a day to park and didn’t have enough parking to get close. ”

“The elevator was broken and was not notified”

“Room was clean”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”