Boendets fasad - kväll/natt

Recensioner av Fairfield Inn & Suites by Marriott Marshall

2.5 out of 5
Fairfield Inn & Suites by Marriott Marshall
105 Interstate 20 W, Marshall, TX

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 282 av 526 recensioner" "
8 - Bra i betyg. 141 av 526 recensioner" "
6 - Okej i betyg. 66 av 526 recensioner" "
4 - Dåligt i betyg. 22 av 526 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 526 recensioner" "

8,8/10

Renlighet

9,2/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

Carnel

Reste med sin partner
Gillade inte: Renlighet
Patch spots on bathroom wall were incomplete. Shower curtain liner was too short and missing a snap attachment. No grab bars inside the shower or outside the shower. Carpet was filthy, needed shampooing. No explanation of how to operate the TV remote. Sconce fixture on the hall wall leading to our room needed a bulb change. A mildewy odor upon entering the hotel. Not impressed at all with my first visit to Fairfield Inn and Suites.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean quiet comfy. Everything one needs for a restful night.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ernest

Gillade: Renlighet och personal och service
Interstate construction noise was bothersome. House phon in room lacked conn
Bodde här 1 natt i mars 2024

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was ok
The hotel was clean and updated but we arrived late to check in. The hotel employee did not get off of her personal phone call to check us in. The room was updated and clean but as I sat on the mattress it’s like it was tilted. I had to sleep on the side closest to wall so it didn’t feel like I was going to roll out. Not sure what would cause the tilt. Breakfast was good.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Corey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Tony

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Not comfy but clean
The room was clean, but the beds were not comfortable. They were humped in the middle of the mattress and it made you feel as though you were going to fall off the bed. Customer service was excellent.
Bodde här 1 natt i december 2023

6/10 Okej

robert

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Na
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

SYDNEY

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hot water didnt work and the door to our room was co.ing off the hinges so we tested to see how safe it was and sure enough we closed the door and tried to get in and we were able to get in without a room key.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Malcolm

Bodde här 1 natt i december 2023

8/10 Bra

Robert C

Bodde här 1 natt i december 2023

6/10 Okej

chessa

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was good. Ihop next door was convenient. It appeared our room had not been vacuumed since there was trash on the floor upon arrival. All other was clean and neat. The room was dated with old furnishings, the switch plate covers were yellowed. Upon arrival their system was down, we never had a key to our room so we were afraid to leave once there.
Bodde här 1 natt i december 2023

8/10 Bra

Martha

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Jennifer

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Double charge
We got double charged. Once by hotels.com and once by Fairfield. Paid 759 for two nights. Fairfield said Expedia didn’t send them payment so it’s our problem to battle Expedia. Why is the burden on me if they have a problem getting paid from Expedia? Advice, don’t use expedia or Marriott. Neither will lift a finger to help you if there is a problem, it’s just your problem. Update: A nice lady at Fairfield named Allison went above and beyond when no one else would and resolved this issue. It’s nice to see there are still people with integrity and willing to do what’s right. Thank you Allison!
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Valarie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly & helpful. Room was quiet & clean.
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Karen

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
very disappointed
Im never going back because it was the worst everything was out of order swimming pool, exercise room, elevator out of order the doors on the side of the hotel side entrance was open not locking safety issues
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Amaury

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Very nice stay and very clean. Breakfast was delicious and the customer service was on point.
Bodde här 1 natt i juli 2023

6/10 Okej

Brent

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Everything was great except the TV and AC didn’t work.
Bodde här 1 natt i juli 2023

4/10 Dåligt

William

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Outside of motel & entire parking lot was dirty. It has not been taken care of at all. Room just didn’t feel clean. Bathroom shower curtain was dirty. Hair was in shower. Room across hall looked like it had been broken in to. We didn’t feel very safe.
Bodde här 1 natt i juni 2023

6/10 Okej

Naisha, Humble

Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023

6/10 Okej

Joseph

Affärsresenär
Bodde här 1 natt i mars 2023

2/10 Väldigt dåligt

Terry

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Toilet seat was broken, couch in room had stains all over it and missing cushions.
Bodde här 1 natt i mars 2023

4/10 Dåligt

Pamela

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Waited at the front desk for about 10 minutes before finally having to call the hotel phone and ask someone to come up. Found a bug in the bed. Pool was closed for some reason. Definitely NOT a $200 a night experience.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place there is construction but it will be done soon otherwise it was a nice pkace
Bodde här 2 nätter i februari 2023

6/10 Okej

Allison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No air in room. Fan put on but wouldn't run. A/c not on so room was stuffy and muggy. Room setup excellent. Checked in at midnight.. Staff was quick but did not say 5 words. Didn't check Id or anything.
Bodde här 1 natt i december 2022

6/10 Okej

Tina

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Good but could be great
The room was outdated. The couch was a pull out couch but it was worn and uncomfortable. The bathroom was nice and updated. The bed was fairly comfortable. The hotel overall smelled liked they were trying to cover up an old smell. It was okay, but still needs some updating and refreshing. Now, the breakfast was really good.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022

6/10 Okej

Lloyd

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Katherine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Claire

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean, convenient to the freeway. Staff very welcoming and friendly
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Steve

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very convenient to our location
Bodde här 1 natt i augusti 2022

6/10 Okej

Mark

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Where's the pool
We picked this hotel because it had a swimming pool and a full breakfast buffet. When we get there come to find out the pool is closed under construction. Also also once we had the breakfast the next morning it was next morning it was good although there was not a single meat item on the breakfast
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Marty

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I love how the room was designed it feels like you’re in a bigger room than you really are the way it’s broken up the breakfast was amazing they have waffles and croissants in quiche and wrapped up that are warm. Some people thought it looked like a gas gas station food but it’s a really really good meal and I’m a fairly picky eater I thought it was amazing
Bodde här 1 natt i augusti 2022

6/10 Okej

Susan

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Meh.
Check in was delayed. When we arrived the desk clerk was "away from the desk". He didn't return for about 15 minutes. We were tired after a long day, and anxious to get to our room. The two queen bed room that I had booked and paid for was not available, so we were "upgraded" to a King Size bed with a pull out couch. That was uncomfortable for the one that had to sleep on the couch. Room had a weird, stale smell. Felt safe there. Worked for the purpose of which we were staying.
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was pleasant, courteous and professional
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Laurent

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Renove
Bodde här 1 natt i juli 2022

4/10 Dåligt

Fnu

Reste med familj och småbarn
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The property looks good but entire corridor at the 3rd floor which we stayed was smelling very bad. Pool was under construction and it was not mentioned in website. Very less options in breakfast.For everything they were like currently we are out of this etc etc. It was not at all a level of Marriott.It is similar to country in or other mid level hotels.
Bodde här 1 natt i juli 2022

6/10 Okej

Ronald

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very excited for the indoor pool, all other area pools were outside and it's over 100° Only reason we stayed here. Should have put notice on Expedia that it was temporarily closed. Time we found out was at check in with grandkids, too late to reload and look for another motel Both queen beds are broke, both leaning towards each other, no side support, both were leaning big time towards the floor, feel like you are going to fall out. Other than that breakfast was very nice
Bodde här 1 natt i juli 2022

8/10 Bra

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great customer service
The front desk clerk, Jaz, was amazing! Very friendly, professional, and was dressed very nicely! The room was nice, beds slightly uncomfortable, but bearable for one night. Breakfast was good, coffee was excellent. Overall, great stay
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Andreea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was a heaven for us! Perfect size room, good place overall.
Bodde här 4 nätter i juni 2022

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

6/10 Okej

LAXMI

Reste med familjen
Bodde här 1 natt i maj 2022

4/10 Dåligt

Christian

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Bodde här 1 natt i maj 2022

8/10 Bra

gale

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

6/10 Okej

William

Affärsresenär
Tiny
Without a doubt this was the smallest hotel room I have ever stayed in. Other than that it was okay.
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Tammy

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly and Quiet place to rest
Perfect place to rest after a long day of traveling!
Bodde här 1 natt i maj 2022
Svar från Hannah 15 juni 2022
We appreciate you choosing to stay with us! We hope to see you again soon! Best wishes!

8/10 Bra

George, Southlake

Bodde här 2 nätter i april 2022

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i april 2022

2/10 Väldigt dåligt

Greg

Affärsresenär
we could not stay at property because there was no rooms available
Bodde här 1 natt i mars 2022
Svar från Hotel Management 9 apr. 2022
We would like to thank you for your review as well as choosing us for your stay. We apologize for any inconvenience you may have experienced while staying with us. We hope to see you again soon.