Lyxhotell i Massa Marittima

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“Fantastiskt hotel/omgivningar stort minus personal restaurang, löjligt dyrt exempelvis en mini påse chips på rummet 8 Euro. Ledningen vill otroligt mycket med hotellet men personalen har ingen aning om hur dom ska utföra.”

“This is an amazing property with amazing views right on the marina overlooking the sea. Very peaceful and safe. The management and staff, particularly Arianna and Osianna,were extremely friendly and helpful. Made us feel at home. They are just outstanding. We felt so good about this place that we extended our stay four more days. We recommend it without hesitation. It is something out of the ordinary. Great connection and service with Wi-Fi also”

“It was a delightful pair of days. The staff and service is superb, I strongly recommend if you want to have beautiful days in an almost private beach in a park with excellent food. I recommend to dinne early to enjoy the sunset. Only suggestion is to increase the number of wine options from Tuscany in the wine list and to introduce a good vermouth. The drinks are great. Again congratulations to the staff!”