Familjehotell i Matamoras

“the staff were friendly, breakfast was good. Unfortunately, the one factor that helped us choose this hotel was the pool. So disappointing. The pool water was very cloudy. There were objects on the pool floor. Both are signs of a poorly maintained pool. We did not feel comfortable or safe using it.”

“Ett slitet motell som behöver fräschas upp rejält. Damen som checkade in oss var väldigt ointresserad av sitt jobb”

“Room was booked to sleep four: queen bed and pull out sofa. But the sofa only slept one (small person). Staff was kind enough to get us a cot for the 4th person. The original sheets on the pull out sofa were ripped and stained. Staff were again helpful and hot new linens. We had to shuffle the sofa a bit to fit the cot in. Then I noticed trash/rubbish that had been missed during cleaning. Staff were by far the best part of the stay. And not every hotel can be shiny and new. But...

“The pool not only didn’t have towels EVER… the lights are not on at night! It’s pitch black. When we asked for the lights to be turned on we were met with a nasty attitude from the staff. When we asked for towels for the pool they said to check the storage containers near the pool… the only thing in the container was spider webs and nasty other bugs! It’s a good thing no one hurt themselves in the dark parking lot pool!”

“The room was cheap for a reason... we'll not be staying there again.”

“Was very pet friendly. ”

“This hotel is just perfect, so clean and well organized. The beds are so comfy, room was spacious and the breakfast was good! The staff were very nice, helpful and friendly!”