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Recensioner av favehotel Langko Mataram - Lombok

3 out of 5
favehotel Langko Mataram - Lombok
Jl. Langko no. 21-23, Mataram, Lombok

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 25 av 65 recensioner" "
8 - Bra i betyg. 34 av 65 recensioner" "
6 - Okej i betyg. 5 av 65 recensioner" "
4 - Dåligt i betyg. 1 av 65 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 65 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

6,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Thomas, Calgary

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
As soon as I got to my room I saw that the 3 in 1 soap dispenser was nearly empty, so I requested that they fill it up. They came to the room and told me they filled it, but they actually didn't, and half way through my shower I ran out of soap. The floor had many black hairs on it, and since my hair is not black, it means that the hair was from previous guests or staff, so the room was dirty and unsanitary. The rooms are non-smoking, but in the foyer of each floor they have ashtrays and invite guests to smoke there, which defeats the purpose of having non-smoking rooms since the smoke from the foyer permeates every room on the floor. This was a very bad stay and definitely does not make Aston and the fave hotel brand look good.
Bodde här 2 nätter i maj 2024
Svar från Haerul 8 maj 2024
Dear Mr. Thomas, Thank you for taking time for shared your experience. We do really sorry to hear about the issues you've experienced during your stay in the room. Sure, your comment will be shared to all the team as improvement needed. The suggestions and feedback you provide are very useful for us to continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and keep healthy for you and your family. We look forward to welcome you back with more memorable experience than previous one.Best Regards,Haerul IzamiFront Office Manager

8/10 Bra

Puji, Pahoa

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Over all good
Bodde här 1 natt i maj 2024
Svar från Haerul 8 maj 2024
Dear Puji,Thank you for your score and review, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and keep healthy for you and your family Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

8/10 Bra

Wan Abdul Manan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location is easy access within Mataram city by taxi or Grab. The table in the room is too small to accomodate a laptop or a few books. Lighting is not bright, difficult to read a book in the room
Bodde här 1 natt i februari 2024
Svar från Haerul 2 mars 2024
Dear Mr. Wan Abdul Manan, Thank you for your score and feedback, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. The suggestions and feedback you provide are very useful for us to continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and healthy for you and your family Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

10/10 Fantastiskt

YUMI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Haerul 19 feb. 2024
Dear Yumi, Thank you for your score and review, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. Stay safe and healthy for you and your family.Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

10/10 Fantastiskt

Luke

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Indonesian people are peaceful and welcoming community. Felt at home.
Bodde här 1 natt i februari 2024
Svar från Haerul 6 feb. 2024
Dear Mr. Luke Ashton, Thank you for your excellent score and review, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. The suggestions and feedback you provide are very useful for us to continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and healthy for you and your family Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

8/10 Bra

Jan

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Haerul 28 mars 2023
Thank you for your score and review, glad to know you happy with our quality of service during stay at favehotel Langko Mataram. The suggestions and feedback you provide are very useful for us to continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and healthy for you and your family Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

10/10 Fantastiskt

Byron

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely of of my “Fave”orite Hotel stays
I can’t really adequately stress how great of a deal this hotel is. I initially booked it because of it’s close proximity to the immigration office in Mataram. I had low expectations, as it is described as a “budget hotel”. However, everything from the extremely friendly staff, to the cleanliness of the rooms, the movie channels on the tv, to the food, kept surprising me. I needed copies made for my visa extension paperwork...no problem. Changes to a pizza, (another steal at 58k), delivered to the room...no problem. Need a private car to Kuta, an hour away...no problem, let us call our driver. The breakfast buffet was phenomenal, with an member of the staff running an omelet bar in addition to all of the other food offered (fruits, toast, three kinds of jam, tea, coffee, juices, cereal, soup, traditional Indonesian foods like Nasi Goring, fried rice, spicy chicken, etc). I honestly can’t think of anything the staff or hotel could have done better. This hotel is a gem of a deal for what you get, and when I go back in a few days to get my passport I will stay there again without hesitation.
Bodde här 1 natt i mars 2020
Svar från Haerul Izami 24 mars 2020
Hi Byron, Thank you for your feedback and glad to know you happy while staying with us. Looking to welcome you back at favehotel Langko Mataram on the future. Best Regards Haerul Izami Front Office Manager

10/10 Fantastiskt

Gentha

Bodde här 4 nätter i november 2019
Svar från Haerul Izami 6 dec. 2019
Thank you for your feedback and we look forward to welcome you on the future

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bon hôtel et bien placé
Bodde här 1 natt i september 2019
Svar från Haerul Izami / Asst. FOM 9 sep. 2019
Hi Eric.. Thank you for your feedback and we look forward your next stay at favehotel Langko Mataram

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Gutes, durchschnittliches Businesshotel in zentraler Lage. Leider ist alles bereits sehr abgewohnt und die Matratzen gehören dringend ausgetauscht.
Bodde här 1 natt i augusti 2019
Svar från Haerul 6 feb. 2024
Dear Sir & Madam, Thank you for your good score and review, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. The suggestions and feedback you provide are very useful for us to continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and healthy for you and your family Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

8/10 Bra

tyler

Gillade: Renlighet och personal och service
Nice hotel but location leaves some to be desired. Good rooms with newer amenities. Has underground secured parking and overall the facility is newer. Area is close to almost nothing. No tourist conveniences at all except for a couple smaller minimarts. Boat transfer information and scoot rental were hard to find and could use some additional work in that category.
Bodde här 1 natt i augusti 2019
Svar från Haerul Izami / Asst. FOM 8 sep. 2019
Thank you for your feedback and we look forward your next stay at favehotel langko mataram

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
The breakfast was excellent. Location worked great for us.
Bodde här 1 natt i augusti 2019
Svar från Haerul Izami / Asst. FOM 8 sep. 2019
Thank you and we look forward your next stay at favehotel langko mataram

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are always helpful as usual. We have been coming here for several years as part of charity work and make some strange requests but they always try their best to accommodate.
Bodde här 6 nätter i augusti 2019
Svar från Haerul Izami / Asst. FOM 8 sep. 2019
Thank you and we look forward your next stay at favehotel langko mataram

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A very nice hotel. Their cafe was good value and food was good with a limited menu. You will be woken by the many mosques around the hotel. The shower floor was slippery.
Bodde här 2 nätter i augusti 2019
Svar från Haerul Izami / Asst. FOM 8 sep. 2019
Thank you and we look forward your next stay at favehotel langko mataram

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2019
Svar från Sulis 17 juni 2019
Thank for your feedback and we are looking forward to waiting your next visit

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i mars 2019
Svar från Sulis 17 juni 2019
Thank for your feedback and we are looking forward to waiting your next visit

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i februari 2019

8/10 Bra

Uwe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018

6/10 Okej

Verifierad resenär

Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i december 2018

10/10 Fantastiskt

LINA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stylish comfy hotel in Mataram.
Very nice hotel in Mataram, with good facilities and super comfy room! Food at the restaurant was also very good. Not much to do around the local area - this is more of a one night stop kind of place, as well as loads of business types there too.
Bodde här 1 natt i juli 2018

8/10 Bra

Suhail

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would Come Back Again
The service was friendly and prompt. We had a problem with one of the rooms I had booked but it was resolved the same day. Everything was working properly in our room and the facilities seem to be well maintained. Areas for improvement: Check in could have been faster; There can be more variety day to day for breakfast; Any chicken I had (either cooked as a separate dish or included in a porridge) was tough and stringy. It appeared the chicken they serve is either bad quality or not cooked properly; The liquid soap in the shower ran out completely so it appears they don't check it daily during housekeeping; They only provided 2 towels daily even though we were 2 adults and a child and the towels were also rough; The middle legs in my bed were missing so I did not get good back support when I slept. Despite the above, I was overall happy with my stay. This was due to the outstanding service from all the hotel staff. I would definitely recommend this hotel.
Bodde här 6 nätter i juni 2018

8/10 Bra

DESY ARTISTA

Gillade: Personal och service och boendets skick och faciliteter
puas hanya tdk da fasilitas minibar dan tdk da lemari sanitary bag
Bodde här 2 nätter i juni 2018

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bodde här 3 nätter i maj 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasent. There’s a Mosque near by. So those with light sleep might get woken up by the call for prayers.
Bodde här 1 natt i maj 2018

8/10 Bra

Lynne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i februari 2018
Svar från yono 6 mars 2018
Thanks for staying with favehotel langko mataram and most welcome you on the next visit.

10/10 Fantastiskt

jack, jk

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
fave 마타람
호텔은 큰 길 주변이라 찾기 힘들지 않고, 새로지은 호텔이라서 깨끗해요. 조식도 깔끔하게 나오며 직원도 친절합니다. 객실도 깨끗한 편이지만 조금 좁은 느낌요. 비지니스 호텔로는 나쁘지 않아요
Bodde här 3 nätter i januari 2018

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2017

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location grab a cheap bluebird or Uber to the epic centrum mall for 17k, great breakfast, great TV, great bed and room. Amazing value for money.
Bodde här 2 nätter i september 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Worth
Overall good , I m happy to stay there . Very helpful staff , neat and clean , , delicious breakfast ......
Bodde här 2 nätter i september 2017

8/10 Bra

jakie, jk

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
괜찮아요
가격대비 괜찮아요 깨끗하고 잠만 자기에 불편함 없어요 다음에 또 이용할께요 마타람 시내에서 가까와요 택시 타기도 쉬워요
Bodde här 1 natt i augusti 2017

10/10 Fantastiskt

Toshinori

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
best　hotel
最高のホテルです。 圧倒的に清潔、立地問題なし、朝食種類豊富で客室が静か。 ロンボクで３つホテルを変えましたが最終的にここに戻ってきました。 プールとかの設備はありませんが、いらない方にはおすすめです。
Bodde här 2 nätter i juli 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017

8/10 Bra

asi, jk

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
깨끗한 호텔
지은지 얼마 안된 호텔로 깔끔하고 현대적인 시설. 객실도 깨끗한 비지니스 호텔로 괜찮아요. 아스톤 호텔 계열의 저가형 호텔입니다. 조식도 가격대비 괜찮아요

10/10 Fantastiskt

Bruno, Paris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice budget hotel
The staff is super friendly and the hotel is overall clean and nice. The only thing is that there is not so much to do in Mataram itself and if you ask them for a driver be ready to bargain because he will ask way too much.

8/10 Bra

Arjen van Driel, de

Gillade: Personal och service
Leuk hotel voor kort verblijf
Redelijk hotel voor max 2 nachten, goeie prijs. Geen jam of hagelslag als ontbijt. Wel heerlijke wafels. Bedden goed, douche was lekker. Airco slecht waardoor het erg warm was. Wifi goed.

8/10 Bra

Katarina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value for money
Staff was very friendly and helpful

6/10 Okej

Verifierad resenär

Gillade inte: Boendets skick och faciliteter

6/10 Okej

Robert

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Booked a double but only had twin rooms. Seems to be the trend in lombok with all hotels

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fave hotel - always reliable
We checked in here for one night before heading off to Komodo - however I picked up a bug of some kind so we had to extend. The staff were amazing, they drove me to a medical centre to get checked out and helped us keep the same room after we had extended through hotels.com. The hotel is very clean, breakfast is great and the rooms are very comfortable - I couldn't reccomend it more!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kind staff plus value for money
Value for money was very good. The staff was so kind and helpful.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
What we were looking for
Just a one night stop, but decent breakfast, comfortable and clean room and very friendly staff. Recommended.

8/10 Bra

Alastair, Inverness

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice clean modern friendly stopover hotel.
Stopover before heading to Gili. Good modern clean friendly hotel. Not much in the area the biggest Mall in Lombok is opposite. But not inviting! Convenience store opposite and food in dining room good. Hotel does not serve alcohol.Bus from airport to bus station then short taxi.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
its a clean hotel but wifi not reaching room

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, helpfull staff

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
there's a convenient shop opposite of the hotel.
The hotel is nice & trendy. But it's a bit out from the city.

8/10 Bra

Shirley, Singapore

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Strategic Location with good value for money
Only stayed for 1 night but overall like the place. Good location, strong wifi in room, breakfast was OK, not fantastic as with most FaveHotel. The hotel is still in good condition but furniture in room are beginning to show signs of wear & tear. Bed was hard for western standard and pillows too thin for my liking.