Hotell i Matautu

“This hotel does not meet my expectations for a Sheraton property. It may be time for Sheraton HQ to either improve it or remove the Sheraton sign here. The bathroom was incredibly dirty, likely not cleaned properly for months or even years. While the staff is friendly, they are extremely disorganized and forget things all the time. If you decide to stay at this hotel, keep your expectations in check.”

“The resort is nicely located by the sea with nice garden . Pool and pool deck also good. The room was spacious, but a bit dated with some minor issues such as loose toilet seat. The main drawback is that the beach is not swimmable. There is a bay which looks inviting, but the bottom is not sandy, but made up of slippery and soggy mud. Staff was friendly and helpful as always on Samoa. All in all, not really value for the money charged.”

“Loved our 2 night stay here, perfect beachfront location, room was beautifully presented, very clean, comfy bed, lovely clean crisp bedsheets & towels, loved that the beds also had a warm blanket, showers had hot water & a strong aircon. Loved the basic menu at the restaurant, food was flavorful, Curry was amazing, chop suey also very good. Staff were very friendly & helpful too, will definitely be back again.”

“Average selection of food. Broken air-conditioning unit in our room otherwise beautiful views. Unsure if if book there again ”

“The customer service drom rhe staff was amazing.”

“Klassiskt hotell som dock inte riktigt lever upp till sin prisnivå. Sköna sängar och helt ok frukost, men för middag rekommenderas någon av restaurangerna (speciellt Paddles) några hundra meter norrut istället. Trevlig personal, men mycket långsam service.”

“Hotellet var fräscht och personalen trevlig och serviceminded. Hotellets beskrivning vid bokningen angav att hotellet ligger nära en strand. Det fanns dock inte någon möjlighet till havsbad i hotellets närhet.”

“Yes”

“Allt var i hög klass. Men... Som vanligt så tappar man den där "själen", i brist på bättre ord. Missförstå mig inte. Personal och allt var i topp. Men när det är stora hotell, man tappar ibland personligheten i hotellet. Det blir tyvärr ett annat i raden av bra hotell. ”

“Väldigt prisvärt jämfört med många andra ställen i Apia. Ligger halvcentralt, men det tar 10 minuter in till city till fots. Trevlig personal! Dock små rum. Bekväm säng! Insektsnät för fönstren. Bra AC och gratis wi-fi. 1 flaska gratis vatten. Kylskåp. Ok frukost för att vara i Samoa. Rekommenderas! ”

“Sina and staff are super lovely and will always try to make you feel comfortable and welcome. The beach is beautiful and you can even take a boat out to see turtles! ”

“The service is good. People are so friendly and kind. Very helpful.”

“Great will come back ”

“Amazing! Luna is such a great person! ”

“This was a serene little spot, felt very safe here as a solo traveler. Staff were kind, everything was clean and the pool was great. My only complaint would be that it was so noisy every night! The chickens and dogs were going off constantly and I slept very poorly even with earplugs in. Would be fine for a heavy sleeper though! ”