B&B i Matlock

“Everything was absolutely amazing! I hope to return again this summer. We loved Svitlana, the property manager. She has such a gift in hospitality. ”

“Clean tidy room with large bathroom in a pleasant quiet village, lovely friendly hosts. Good breakfast in the Tea room below. In easy reach of the attractions that the Dales is known for.”

“We spent one night at the Family Tree, and were very pleased with the stay. The staff members were friendly, the room was cozy and fresh. The breakfast was the best during our four days in the UK. It would have been nice to stay another day. ”

“Everything was excellent.”

“We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,...

“Fantastiskt bra hotell om man bortser i från att där inte fanns någon hiss!!! Bra läge nära centrum! Fungerar inte för funktionshindrade.”