Hotell i Matsukawa

“Amazing, has to be the best place to stay in Hakuba”

“お食事の配膳やお風呂のお掃除などお気遣いいただき快適に過ごすことができました。”

“We recommend dealing with the property directly rather than through Expedia, as communication was excellent once we did so. The team was incredibly helpful and accommodating with all our requests. The heating system and TV were a bit tricky to figure out at first, but everything worked fine once we got the hang of it. The location is fantastic—just a short walk to the Happo One Gondola Adam—and very peaceful.”

“キッチン用品などの備品が最新で ひとつひとつが清潔にされていました！”

“オーナーやスタッフの皆さんの真心あふれる接客に触れました。 食事の質も量も大満足でした。ありがとうございました。”

“Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu”

“極為親切且獨特的下午茶點與晚上的燒酒，一定不能錯過!”

“Amazing property! Loved the onsen and family owned feel. ”

“My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!”

“The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days...

“温泉もよくゆっくり出来ました。”

“スタッフの対応が親切で素晴らしかったです。”

“従業員の方々の接客対応が良かった。少し困っているとさりげなく声をかけて頂き大変心地良かったです。”

“We loved our stay here. Shuto and Yuya were excellent hosts. This place definitely gives off hostel/community vibes however you get the comfort of your own room. Convenient location. It’s hard to get around town if you don’t have a car but there are a few shuttles running throughout the day. ”

“温泉は、最高でした。夕食、朝食も最高でした。新幹線で上田下車後、ローカル線で戸倉で降りるのですが、接続は、比較的にスムーズでした。帰りは、駅まで送ってくれました。新幹線が長野を通るまでは、たいへん栄えた温泉街であり、今も変わらない趣きがありました。”

“ Distance from skii areas and food establishments”

“It's a wonderful hotel. Very clean, services were excellent. My family including the kids enjoyed staying thoroughly. Very close to our ski school, easy to find. Highly recommended.”

“綺麗で清潔感があり、スタッフの対応も非常に良かったです”

“Amazing stay, the host was very kind and nice.”