Lobby
Se tillgänglighet

Recensioner av Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
4922 Paradise Rd, Mattoon, IL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 288 av 618 recensioner" "
8 - Bra i betyg. 222 av 618 recensioner" "
6 - Okej i betyg. 57 av 618 recensioner" "
4 - Dåligt i betyg. 23 av 618 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 618 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Kristen Jane

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The original room they gave me had used coffee pot with coffee still in it. There was water beside the sink and a puddle of water inside the cabinet underneath sink. Bathroom sink is clogged (water not going down). Strands of hair in the sink. They moved me to another room with 2 queen beds. One of the beds looked like the sheets were already used. It had wrinkles and lots of kinks. The other was fine… smooth, flat and fitted.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Katherine

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, quite clean, nice rooms and amenities. Dryer didn’t work but not the end of the world. Would go back!
Bodde här 3 nätter i maj 2024

6/10 Okej

Nicole

Reste med familjen
The walls are paper-thin. We had to listen to little kids nag their mom at night and in the morning. Breakfast was edible but had no flavor, stuck to the packaged foods. Washcloth had a hole in it, can tell they had a rush job with painting in bathroom since the paint was literally running down the shower walls and had dried there. Also, they told us prices were high because track meet at Eastern. Yeah, thanks for the hose job.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Erwin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and quiet.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older but clean, friendly staff
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Rhonda

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is old. The hallways are dark, and not clean. The air conditioner in our room did not work, and the room was musty smelling. Would not recommend this hotel!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Though the property is still under construction the property is well maintained and clean.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Keneshia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only complaint we have is our room smell like stale smoke.
Bodde här 1 natt i maj 2024

6/10 Okej

Misty

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
The location is unsettling
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Tom

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Tracy

Bodde här 1 natt i april 2024

10/10 Fantastiskt

thad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The price was good and all we needed was a place to sleep the staff were great and the room was great
Bodde här 1 natt i april 2024

8/10 Bra

Donn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nic friendly staff
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Sheryl

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Kind, helpful front desk personnel. Facility was clean & well kept. Newly remodeled. Paid half the price m and liked it better than the Marriott Suites we stayed at the night before. Highly recommend. Easy on & off hwy 57. Nice self serve Breakfast starting at 6:30am is included. Overall, we will definitely be back. Clean, comfortable bed & room.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Timothy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2024

8/10 Bra

Brett

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Cheryl

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great stop on a long road trip. The hotel is quiet, easy to get to and had a very good breakfast.

10/10 Fantastiskt

Cheryl

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a convenient stop on a long trip. Comfortable room and bed and pet friendly!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lisa

Bodde här 1 natt i januari 2024

8/10 Bra

Nicholas

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was easy and front desk attendant was very helpful. Quiet, affordable and clean property to spend the night.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Elaine

Reste med sin partner
Gillade: Renlighet
Very helpful and polite.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Guadalupe

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Dalene

Bodde här 1 natt i januari 2024

8/10 Bra

Thomas, Warsaw

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Needs some maintenance done in some of the rooms. The shower head sprayed water everywhere or else it didn’t have pressure if someone else down the hall was using it.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and accommodating. The hotel itself was quite clean and in good repair. The room was clean, didn't have any unpleasant odors or air fresheners, and the shower was clean, stayed hot, and spacious. I would stay here again.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Jon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nothing to dislike. Hotel was is very good condition for its age.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Stephen

Bodde här 1 natt i november 2023

8/10 Bra

William

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was updated and nice for the cost. The staff was friendly. The property is a couple miles from the main part of town so you are driving everywhere but they have done a good job updating and I would stay there again. It would be great in the summer with the outdoor pool
Bodde här 1 natt i november 2023

8/10 Bra

Thomas, Warsaw

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This area isn’t as populated as it is farther north on the interstate. It makes it much quieter. It is in the process of being updated and remodeled.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Gary

Bodde här 1 natt i november 2023

8/10 Bra

Terence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location was convenient to the interstate but limited dining in the area.
Bodde här 1 natt i november 2023

6/10 Okej

John

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Make breakfast earlier.
Water pressure in bathroom sink very poor. Breakfast on Saturday morning didn’t start until 6:30 and our group usually leaves at 6am.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Mary Ann

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Trina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice and clean and quit
Bodde här 2 nätter i september 2023

8/10 Bra

Pernille

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint hotel.
Fine store værelser. Mærkelig duft på gangen. Airconditionen larmer så meget at vi måtte slukke den om natten, men så blev der koldt 😬. Morgenmaden var rigtig fin og generelt så et hyggeligt sted med sødt personale. Hotellet ligger lidt ude, men MacDonald ligger lige overfor. Vi kørte små 6 km. og tog maden med retur til værelset.
Bodde här 1 natt i oktober 2023

8/10 Bra

Rodney, Estero

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is fine and the people at the hotel are fine. The coordination or business procedures between Expedia and the hotel were sadly lacking! We had made our reservations through Expedia and had prepaid. We had documentation from Expedia that we were fully paid, but they had no idea about our transaction. They did their best to deal with it, and luckily they had rooms available. If they had been full of other guests, we would have been in sorry shape, scrambling to find other accommodations despite having the proof that we had already paid for their room in full. Better get this fixed!
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Marshall

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

8/10 Bra

Jesus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

8/10 Bra

Brian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our stay was fine. Breakfast was normal hotel-style breakfast.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Jeff

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

8/10 Bra

Keith

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Anthony

Affärsresenär
Gillade inte: Personal och service
Breakfast was horrible. No meat. No vending machines working
Bodde här 1 natt i oktober 2023

4/10 Dåligt

celeste

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
diasppointed
We were given a room that was not ready to be rented twice. These rooms had beds that weren't made and linens were thrown on a chair. The third room was ajar as we approached it which was rather concerning. It did not have towels and the door latch was broken. We had been traveling all day and were tired so we just asked for towels and stayed in room three.
Bodde här 1 natt i september 2023

6/10 Okej

SANGGWI

Affärsresenär
Gillade inte: Renlighet och personal och service
Bodde här 11 nätter i september 2023

4/10 Dåligt

Satyajit

Reste med familjen
Gillade inte: Personal och service
I booked a double queen suite through Orbitz and called the hotel twice to confirm my reservation and they sent me email directly to confirm I had the suite with confirmation number and full details. On the day of arrival on my way there during afternoon I get a phone call from hotel stating they don't have any suite available for me and manager was rude and unprofessional on the phone as I mentioned to him I have written confirmation from them and I spoke to the front desk twice. He didn't seem to care and said best they could do is a standard room instead. given it was late had no other option. but to take it and they comped the room to make the goof up which was the only good part. will never stay there again.
Bodde här 1 natt i september 2023

8/10 Bra

Adrian

Affärsresenär, Reste med familjen
The staff was very nice and helpful. The bathroom floor and walls need to be cleaned and updated.
Bodde här 2 nätter i september 2023

4/10 Dåligt

Robert

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We understand when things go bad so we’re pretty flexible. The first room was wet because their a/c unit broke down. No problem, things happen. They did give us another room which wasn’t as damp. Opened elevator to find friendly mouse so took stairs. Food was ok. Asked for a little break but was told since we did not reserve directly and went through Expedia they couldn’t do anything. Didn’t want money back, just a few points added to choice privileges. It appears that they are renovating so hopefully they have things back up and running like normal.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Cara

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great customer service!
It was relatively uneventful until I came back to my room Saturday night. There was a big spider on my ceiling. I do not like spiders. I called the front desk and the girl, who also did not like spiders, came up and captured the spider and took it out of my room. She was so sweet and kind overall a great stay.
Bodde här 2 nätter i september 2023