Lobby
Se tillgänglighet

Recensioner av Quality Suites Maumelle - Little Rock NW

2.5 out of 5
Quality Suites Maumelle - Little Rock NW
14322 Frontier Drive, Maumelle, AR

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 199 av 470 recensioner" "
8 - Bra i betyg. 146 av 470 recensioner" "
6 - Okej i betyg. 58 av 470 recensioner" "
4 - Dåligt i betyg. 42 av 470 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 470 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Earl

Reste med familj och småbarn
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
Its was a nice place but in one of our rooms the toilet stayed backed up, the water pressure was very limited, and the got woke up to ants in the bed
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Madison

Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Billy

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Didn’t smell nice at all cats greet you at front door
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly , rooms clean, and breakfast was good.

8/10 Bra

Felton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a good price but the hotel was just average in need of updating.
Bodde här 1 natt i maj 2024

6/10 Okej

Destini

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
It was available and convenient for our quick stay so that’s why we chose this place. It was humid everywhere, the room had a weird smell to it as soon and we opened the door and the room floors were damp to name a couple of things that seems off. But breakfast was good and staff was kind.
Bodde här 1 natt i maj 2024

6/10 Okej

Jeff

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Property was very dated. Furniture and bed is old.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Brian

Bodde här 1 natt i april 2024

6/10 Okej

Catherine

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Christine 20 apr. 2024
Our sincere apologies for failing to meet your expectations. We would love the opportunity to provide you with the guest experience you expect and deserve on your next trip to Maumelle.

10/10 Fantastiskt

Peng

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are nice and helpful. The room is clean.
Bodde här 1 natt i april 2024
Svar från Christine 16 apr. 2024
Thank you. We look forward to hosting you on your next trip to Maumelle.

6/10 Okej

Gwendolyn

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The property had multiple cats outside at the entrance. The rooms were very outdated….restroom door inside the room was broken and squeaked when opening and closing it….wet floors signs were always visible from morning until night….stairs were noisy, you could easily hear neighbors.
Bodde här 1 natt i april 2024
Svar från Christine 15 apr. 2024
Thank you for letting us know of your recent stay at our hotel. Our sincere apologies that we failed to meet your expectations with the hotel in general. We would love the opportunity to provide you with the guest experience you expect and deserve on your next trip to Maumelle.

4/10 Dåligt

YING CHEN

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Christine 15 apr. 2024
Thank you for letting us know of your recent stay at our hotel. Our sincere apologies that we failed to meet your expectations with the hotel in general. We would love the opportunity to provide you with the guest experience you expect and deserve on your next trip to Maumelle.

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christine 15 apr. 2024
Thank you

6/10 Okej

Jim

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jamie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hassle free check in
Bodde här 1 natt i april 2024
Svar från Christine 9 apr. 2024
Thank you. We look forward to hosting you again on your next trip to Maumelle.

10/10 Fantastiskt

Lorelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Christine 9 apr. 2024
Thank you. We look forward to hosting you on your next trip to Maumelle.

10/10 Fantastiskt

Pierina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Christine 1 apr. 2024
Thank you

10/10 Fantastiskt

Jose

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Christine 1 apr. 2024
Thank you

8/10 Bra

Jeremy

Gillade: Personal och service
Front desk staff was great. He was friendly and personable. The rooms were not top-notch clean but clean enough for a quick stop along a road trip. Free breakfast was subpar, but I didn’t have high expectations for it either. I wouldn’t stay here more than one night.
Bodde här 1 natt i mars 2024
Svar från Christine 9 mars 2024
Our sincere apologies that we failed to meet your expectations. We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you may take to Maumelle.

10/10 Fantastiskt

Melinda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great breakfast, friendly, helpful staff.
Bodde här 2 nätter i februari 2024
Svar från Christine 22 feb. 2024
THANK YOU.

2/10 Väldigt dåligt

Terri

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There was a 8" hole in the wall of my room, it smelled terrible, the carpet was sticky (my shoes stuck to the floor) my bathroom door had graffiti on it. HORRIBLE!!!!!
Bodde här 1 natt i februari 2024
Svar från Christine 22 feb. 2024
Our sincere apologies for the issues with your suite. Anytime this occurs please contact the front desk immediately and request a manager.Our priority is to provide our guests with the experience they expect and deserve.

8/10 Bra

LAQUEISHA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Christine 22 feb. 2024
THANK YOU.

10/10 Fantastiskt

Brendan

Bodde här 1 natt i februari 2024
Svar från Christine 17 feb. 2024
Thank you. We look forward to hosting you on any future trips you may take to Maumelle.

10/10 Fantastiskt

Melinda

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was so helpful.
Bodde här 2 nätter i februari 2024
Svar från Christine 9 feb. 2024
Thank you for sharing your recent stay at our hotel. We look forward to hosting you again on any future trips you may take to Maumelle.

2/10 Väldigt dåligt

David

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There was Molde inside the hotel room .
Bodde här 1 natt i februari 2024
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

10/10 Fantastiskt

Kurt

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Christine 7 feb. 2024
Thank you

6/10 Okej

Passion

Affärsresenär, Reste med familjen
The property looked newly renovated but it had a strange smell. It was a decent experience but I wouldn’t book here again.
Bodde här 1 natt i november 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

4/10 Dåligt

Tony

Reste med familjen
Gillade inte: Personal och service
We got there to check in & the person working the desk couldn’t be found for 10 minutes. This was at 12:50 in the morning. She came walking in from outside at some point. The extra lock for the room door was missing. There were several broken times in the bathroom and toilet paper in the floor when we got there.
Bodde här 2 nätter i februari 2024
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

2/10 Väldigt dåligt

Torey

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

6/10 Okej

Tammy

Reste med familjen
Gillade: Personal och service
Ok
It’s an older hotel. They are trying to update it. There was milk left in our fridge. The room next door the man was yelling obscenities at 6:50 am.
Bodde här 1 natt i februari 2024
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

10/10 Fantastiskt

Royce

Bodde här 1 natt i januari 2024
Svar från Christine 1 apr. 2024
Thank you

10/10 Fantastiskt

Gary L

Bodde här 2 nätter i januari 2024
Svar från Christine 7 feb. 2024
Thank you

2/10 Väldigt dåligt

Marjorie

Bodde här 1 natt i januari 2024
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

10/10 Fantastiskt

Melinda

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff went above and beyond to be helpful.
Bodde här 1 natt i januari 2024
Svar från Christine 7 feb. 2024
Thank you for your kind words. We look forward to hosting you again on your next trip to Maumelle.

10/10 Fantastiskt

Patricia

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love the staff and the room was very clean and quiet. Thank you for all you done looking forward to another stay.
Bodde här 1 natt i januari 2024
Svar från Christine 7 feb. 2024
Thank you for your kind words. We look forward to hosting you again on your next trip to Maumelle.

10/10 Fantastiskt

Soraida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Christine 8 jan. 2024
Thank you

8/10 Bra

Jolynnda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Christine 7 feb. 2024
Thank you

10/10 Fantastiskt

Regina, Perris

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Christine 7 feb. 2024
Thank you

10/10 Fantastiskt

Margaret

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
We loved the staff here! Everything was great until we pulled out the bed in the couch which was stained up and we did not have any sheets for it! Luckily we brought extra blankets and my son ended up sleeping on an air mattress we had to go buy! But staff was very friendly and breakfast was great!
Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

10/10 Fantastiskt

Emma

Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Thank you

2/10 Väldigt dåligt

Erika

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I would honestly avoid this hotel at all costs if I were you. The front desk staff seemed nice enough but the room was absolutely DISGUSTING. I grossed out the entire time and worried I’d bring bed bugs or something home with me. When we walked up to our room the door was open, which was creepy enough, then we went in to find it very unclean. There was a used hair band on the floor and as soon as we opened up the (very dirty & stained) pull out couch-bed we found a pair of sweatpants inside from the last guests. To top it all off, there was white stuff running down the walls and a handprint that looked like feces. Don’t waste your money here!!
Bodde här 2 nätter i december 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

6/10 Okej

ALICIA

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Okay
The stray cats were the perk of the stay. Room looks like it hasn’t been cared for in quite a bit. Needs some TLC. The staff was kind and knowledgeable. Lots of stinky smells.
Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

8/10 Bra

Rege

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Christine 8 jan. 2024
Thank you

8/10 Bra

Jake

Bodde här 1 natt i december 2023
Svar från Chtistine 8 jan. 2024
Thank you

8/10 Bra

Sarah

Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Thank you

4/10 Dåligt

Patrick

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Checked in late at night, process was simple. All areas of property smelled of marijuana - some faint, others not so faint. Cats EVERYWHERE, including a first floor room with curtains open to all passers by; didn’t help that staff had paper plates full of wet and dry cat food at the entrance. Room was very dated, chips and nicks in the walls, tiles missing or unattached in bathroom (Room 206), bathroom had clear smell of marijuana but faded as moved to back of room. Hadn’t been cleaned, or cleaned well - gummies visible on floor of “closet”, multiple sticky surfaces that had to be wiped down, pencil shavings and toilet tissue in the toilet. TV didn’t work, tried all settings and swapping cables to no avail. Only positives: shower had great pressure (and was very clean), breakfast had good options and was hot and fresh. Would not stay here again, or recommend until property updated and cats deterred.
Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

2/10 Väldigt dåligt

Gordon

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was put in a room that was not clean at first, and we were moved next door. Later, I saw someone enter the first room. It was as if they were staying there as an unregistered guest. Then there was the arrest of the clerk's significant other for shooting someone in the next town over. The hotel was a non-smoking hotel, yet on our end of the hallway, it reeked of marijuana. Do not stay here. The room's door safety hasp had been ripped off and never replaced or repaired. I should have demanded my money back and went somewhere else.
Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

10/10 Fantastiskt

Sarah

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was gret
Bodde här 2 nätter i december 2023
Svar från Christine 7 feb. 2024
Thank you

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Ok I guess
The staff was great. Friendly, courteous, helpful. The room we were in definitely needed some attention. The bathroom door was hard to close and wouldn't lock. Some of the baseboard needed to be reattached. Hot water never got hot (more than lukewarm but definitely not hot). One corner of the room had not been vacuumed in a while as evidenced by the dust by a pillow we tossed on the floor and the penny laying on the carpet. The whole room is in dire need of fresh paint (scrapes and missing chunks of paint all over). Lastly, the people in the room above us were stomping around and moving furniture or something until 3 in the morning.
Bodde här 1 natt i december 2023
Svar från Christine 7 feb. 2024
Our sincere apologies for failing to meet your expectations. The issues with your suite have been turned over to housekeeping and/or maintenance to ensure immediate assistance was given.We would love the opportunity to provide you with the guest experience you expect and deserve on any future trips you take to Maumelle.

10/10 Fantastiskt

EBONY

Bodde här 1 natt i december 2023
Svar från Christine 8 jan. 2024
Thank you